Panasonic Kx Fg6550 Operating Instruction Manual

							11. General Information
119
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations 
on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from 
state to state. If a problem with this product develops during or after the Limited Warranty period, you may 
contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the 
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR 
RESPONSIBILITY.
For In Limited Warranty product service
 Call toll-free 1-800-HELP-FAX (1-800-435-7329) 
for the location of an authorized servicenter.
For out of Limited Warranty technical and 
troubleshooting support: Panasonic offers two 
value based, cost effective, solutions:
1. Panasonic Continued Services 900 fee 
based support: 1-900-FAX-HELP (1-900-329-
4357)
This exceptional service is charged directly to 
your telephone bill at only $2.49 per minute.
2. Panasonic Premier Service Club (PPSC): 
1-800-435-7329
PPSC provides toll free troubleshooting support 
at only $7.99 for a one time sampler or $23.95 
for a one year or 5 call membership. These 
services are billed directly to your major credit 
card.
Both of these comprehensive programs provide 
real time, live agent support for customers who 
are not eligible for coverage under the limited 
warranty.
Terms and prices are subject to change without 
notice.When you ship the product
 Carefully pack your unit, preferably in the original 
carton.
 Attach a letter, detailing the symptom or problem, 
to the outside of the carton.
 Send the unit to an authorized servicenter, 
prepaid and adequately insured.
 Do not send your unit to the Panasonic 
Consumer Electronics Company or to any 
executive or regional sales office. These 
locations do not repair consumer products.
FG6550-PFQX2225ZA-en.book  Page 119  Monday, August 8, 2005  8:16 PM 
						

							11. General Information
120
Customer Services
11.5 Customer Services directory
Customer Services Directory
Panasonic Puerto Rico, Inc. 
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985
Phone (787) 750-4300   Fax (787) 768-2910
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Purchase Parts, Accessories and Instruction Books online for all Panasonic 
Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 8 pm, EST.)  
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or E-mail us via: 
[email protected]
Contact:
For in Limited Warranty programming and Troubleshooting Support:
Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)
For out of Limited Warranty technical and troubleshooting support: 
Panasonic offers two value based, cost effective, solutions:
1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357)
This exceptional service is charged directly to your telephone bill at only $2.49 per minute.
2. Panasonic Premier Service Club (PPSC): 1 800 435 7329
PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a 
one year or 5 call membership. These services are billed directly to your major credit card.
Both of these comprehensive programs provide real time, live agent support for customers who are not 
eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.
Accessory Purchases
Service in Puerto Rico
FG6550-PFQX2225ZA-en.book  Page 120  Monday, August 8, 2005  8:16 PM 
						

							12. Index
121
12 .  Ind ex
12.1 Index
# #01 Date and time: 31
#02 Your logo: 32
#03 Your fax number: 34
#04 Confirmation report: 55, 79
#06 TAM ring count: 60, 61, 79
#07 FAX ring count: 79
#10 Caller’s recording time: 79
#11 Remote operation ID: 79
#13 Dialing mode: 30, 79
#16 Paper size: 79
#17 Ringer tone: 79
#22 Automatic journal report: 55, 80
#23 Overseas mode: 80
#25 Delayed send: 80
#26 Automatic Caller ID list: 81
#31 Distinctive Ring: 63
#32 Fax ring pattern: 64
#34 Quick scan: 54, 65, 81
#36 Receiving reduction: 81
#37 Telephone line selection: 81
#38 Fax line selection: 81
#39 LCD display contrast: 82
#41 Fax activation code: 82
#44 Memory reception alert: 82
#46 Friendly reception: 82
#47 Fax voice guidance: 82
#53 Recording sound quality mode: 82
#54 Greeting time: 82
#59 Copy phone book: 43
#62 Line mode: 82
#67 Incoming message monitor: 83
#72 Flash time: 83
#73 Incoming call tone: 83
#74 Room monitor: 53
#75 Caller ID number auto edit: 83
#76 Connecting tone: 83
#77 AUTO ANSWER: 83
#80 Set default: 83
A Accessories: 9
A4 paper guide: 16
Belt clip: 19
Paper tray: 16
Advanced features: 80
AUTO ANSWER setting: 27, 83
Auto talk feature: 37, 88
B Basic features: 79
Battery
Charge: 23Installation: 18
Replacement: 18
Belt clip: 19
Booster: 35
Broadcast transmission: 56
Button description
Base unit: 10
Handset: 11
C Caller ID
Calling back: 45
Storing: 48
Caller ID list: 44, 81, 113
Caller ID number auto edit feature: 47
Caller’s recording time: 79, 89
Call share: 52
Call waiting Caller ID: 44
Chain dial feature: 40
Character table: 32, 39
Cleaning: 110
Conference: 51
Confirmation report: 55, 79
Connecting tone: 83
Connections: 20
Copy: 65
Collation: 66
Enlarge/Reduce: 65
D Date and time: 31
Delayed transmission: 80
Dialing mode: 30, 79, 88
Display (Base unit)
Contrast: 82
Error messages: 95
Display (Handset)
Contrast: 88
Description: 12
Error messages: 97
Language: 90
Distinctive Ring service: 63
Document size: 55
E Error messages: 94
Extension number: 49, 92
Extension telephone: 25, 59
F Fax activation code: 82
Fax number: 34
FAX ONLY mode: 60
Fax voice guidance: 82
Flash time: 83, 89
Friendly reception: 82
G Greeting message TAM: 67
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							12. Index
122
H Handset
Canceling (Deregistration): 92
Locator: 49
Registration: 92
Headset: 19
Help: 28
Hold: 36, 37
I Incoming call tone: 83, 88, 90
Incoming message monitor: 83
Ink film
Installing: 14
Replacing: 16
Intercom: 49
J Jams
Document: 109
Recording paper: 107
Journal report: 55, 80
Junk fax prohibitor: 62
K Key tone feature: 88
L Line mode: 82, 89
Line selection
Fax: 81
Telephone: 81, 89, 90
Listening to recorded messages: 68, 70, 73
Logo: 32
M Mailbox: 69
Memory redial: 36
Message alert feature: 90
O Overseas mode: 80
P Paging: 49
Paper size: 79
Phone book
Copying: 42
Making a phone call: 40
Sending faxes: 56
Storing: 39
Power failure: 106
Privacy feature: 52
Programming
Base unit programming: 76
Handset programming: 85
Q Quick scan: 54, 65, 81
R Receiving alert: 82
Receiving faxes
Automatically: 59
Manually: 58
Receiving reduction: 81
RecordingGreeting message: 67
Memo message: 72
Recording paper: 17, 115
Recording sound quality: 82, 90
Recording time
Greeting: 82
Incoming message: 79, 89
Redialing
Base unit: 37, 54, 56
Handset: 36
Redial list: 36
Registration: 92
Remote operation: 73
Remote operation ID: 79, 89
Reports
Broadcast programming: 113
Broadcast sending: 57
Caller ID: 81, 113
Confirmation: 55, 79
Journal: 55, 113
Power down: 106
Printer test: 113
Setup: 113
Telephone number: 113
Reset: 83
Resolution: 54, 65
Ringer tone
Base unit: 79
Handset: 88, 90
Ringer volume
Base unit: 29
Handset: 28
Ring pattern for Distinctive Ring: 64
Ring setting
FAX ONLY (Base unit): 79
Telephone answering machine (Base unit): 
79
Telephone answering machine (Handset): 
89
Room monitor: 53
S Search: 70
Sending faxes
Broadcast: 57
From memory: 54
Manually: 54
Phone book: 56
Soft keys: 11
Storing
Broadcast: 56
Phone book: 39
T TAM/FAX mode: 59
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							12. Index
123
TAM ONLY mode: 61
TEL mode: 58
To l l  s a v e r :  60, 61
Transferring a call: 50, 69
V Voice enhancer: 35
Vo i c e  m e n u :  71, 74
Voice time/day stamp: 69
Vo l u m e
Base unit: 29
Handset: 28
W Wall mounting: 22
FG6550-PFQX2225ZA-en.book  Page 123  Monday, August 8, 2005  8:16 PM 
						

							PFQX2225YA     CM0605NK0
Free peace of mind,
 direct from Panasonic
NO EXTRA COST 
■6-month limited warranty1: parts, labor, and toll-free
 help line
2
■Free replacement3 and repair program
FAX ADVANTAGE PROGRAM
PFQX2225ZBCM0605NK1075
KX-FG6550
Proof of Purchase
Panasonic FAX ADVANTAGE PROGRAM
The Panasonic Fax Advantage Consumer Service Program.Panasonic knows that if your fax machine is not up and running, 
neither is your business. That’s why we created the Panasonic 
Fax Advantage Program. Included at no extra cost with the 
purchase of a new and unused Panasonic Fax Machine (along 
with included handset), the Fax Advantage Program can provide 
a free replacement unit
3 if your original unit is in need of repair.Here’s how it works:1.  If you have a problem with your fax that you purchased new 
and unused while it is covered by the period of limited 
warranty
1, call our toll-free help-line at 1-800-HELP-FAX2.
2. Talk to one of our technical experts to diagnose your problem 
over the phone.
3. 
If repairs are necessary and you are entitled to service under 
the terms and conditions of the limited warranty4, we will send a 
refurbished replacement unit to you by Ground service delivery. 
The shipping method is upgradable for an extra charge.A second option available under our limited warranty is to mail-in 
or carry-in your fax to one of our Regional Service centers, where 
the unit will be repaired and returned to you.
Instructions:If you choose to receive a replacement unit under the Fax 
Advantage Program, Panasonic will provide a replacement unit 
which will be completely refurbished, quality-tested by Panasonic 
technicians and individually hand-inspected before it is shipped to 
you. You will keep the replacement unit and send the original unit to 
us in the replacement unit’s box. Contact the shipper who will pick 
up the unit at no charge to you, should it be determined that you 
are entitled to warranty service. A proof-of-purchase must be 
included with the returned product. Any unit that is replaced by 
Panasonic and not shipped with proper proof-of-purchase by you 
will be subject to a minimum $100.00 charge. The original unit must 
be properly packaged in the same manner as the replacement unit, 
utilizing the packing materials provided. Damage due to improper or 
inadequate packing will be charged to you as an out-of-warranty 
cost.
If our 1-800-HELP-FAX technicians determine that your unit 
may be an “out-of-box failure”5, we will attempt to provide you 
with a factory-new replacement unit6. You must ship a copy of 
your receipt with your original unit to verify that you purchased 
the unit within 10 days prior to your 1-800-HELP-FAX call.
Requirements:You must give our technicians a valid credit card number 
(Discover, VISA, Master Card, or American Express/Optima). 
Product that is not returned to Panasonic by 10 business days 
after shipment of the replacement product will be charged to 
your credit card account at Panasonic’s Suggested Retail Price 
(see dealer for details). If your original unit is not eligible for 
warranty service, your card will be charged for the non-warranty 
repair of the unit at Panasonic’s current rate for parts and labor 
and for any shipping charges associated with this program. If 
you do not wish to pay out-of-warranty repair costs, you will be 
responsible for returning the replacement unit to Panasonic and 
for paying all shipping charges associated with this program
including the delivery of the replacement product to you, 
shipment of the problem unit to Panasonic, shipment of the 
replacement unit back to Panasonic and the return of your 
original unit back to you. Credit status will be verified prior to 
sending the replacement product.
1. See dealer for limited warranty details.
2. 
After the fax advantage program, contact our Continued Services 
Technical Support Line at 1-900-FAX-HELP (1-900-329-4357), for fee 
based technical support.
3. Replacement unit is refurbished.
4. Replacement program is only available in the 50 United 
States, is subject to termination at any time without
advance notice, and does not cover optional accessories.
5. “Out-of-box failure” is an inoperable unit that was purchased 
no more than 10 days prior to your 1-800-HELP-FAX call, 
and would otherwise qualify for warranty service under the 
terms and conditions of the limited warranty.
6. Panasonic reserves the right to send a refurbished unit.
Panasonic Consumer Electronics Company, 
Division of Panasonic Corporation of 
North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc. 
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
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