Panasonic Home Network System Faq Information

							Ques tion Answer
D27 How do  I  de - register a 
handset (KX - HNH100) 
from  the Hub (KX -
HNB600)? A handset can  cancel its  own registration  to the  Hub,  or  other handsets  registered to 
the same  Hub.  This  allows  the handset to end  its wireless  connection  with  the system.
1. Press  [M ENU # 1 3  1]
All  handsets registered to the  Hub  are displayed. If  mobile  devices (smartphones, 
tablets , etc.) are registered to  the  Hub,  you can  also select  and deregister them 
using  this  procedure.
2. Press  [ ▲
or  ▼
]  to select the  handset you want to  cancel, then  press [SELECT]
3. Press  [ ▲
or  ▼
]  to select "Yes",  then press [SELECT]
4. Press  [OFF]
D28 How do  I  register 
additional  handsets  (KX -
HNH100)  to the  Hub (KX -
HNB600)? Before you can  use the handset, it  must  be registered to the Hub. If  you purchased 
handsets  separately (i.e., not  as part of  a bundle),  use the  following  procedure to 
register each handset  to the Hub.
Registering  from  the Hub
1. Hub: Press  and hold  [ A HANDSET/LOCATOR]  until  the LED  indicator  blinks  in 
green.
・
If  all  registered handsets  start ringing,  press [ A HANDSET/LOCATOR]  again to 
stop, then  repeat this  step.
2. Handset: Place  the handset on  the charger, then wait  until  a long  beep sounds.
Using  the app
1.  Start the [Home Network]  app.
2.  From  the [Home  Network] app home  screen, tap [Settings].
3.  Tap [Device Registration].
4.  Tap [Registration].
5.  Select [Handset].
6.  Place the  handset on  the charger.
・
W hen registration  is  complete, the Hub  sounds  one long  beep.
7 ．
W hen prompted, configure  the  handset name and location  as desired, and then tap 
[OK].
Note:
• If  registration  fails,  the Hub sounds  several short  beeps.
http ://eng - ca.faq.panasonic.com/app/answers/detail/a_id/29490/kw/2 949 0FAQ  【 Cordless Handset 】
20Q A 
						

							Ques tion Answer
D29 How do  I  set up speed dial 
on  my phone? You  can assign  1 phone  number  to each of the dial  keys (1  to 9)  on the handset.
There are two methods  to add phone numbers  to  speed dial keys;
- By entering phone  numbers  manually
- Entering  from the phonebook.
E n t e ring p h o n e n u m bers  m a n ually
1. Press  and hold  the desired speed dial key. Press  [ADD]
2. Press  the  [ ▲
]  or  the [ ▼
] button  to select  "M anual"  press [SELECT].
3. Enter  the name of  the contact  by pressing  the corresponding  alphabet from  the 
numbers  on  the handset keypad, (16  characters max.), press [OK].
4. Enter  the phone  number of  the contact  (24  digit max.) press [OK].
5. Press  [SELECT]
6. Press  [OFF]
E n t e ring f r o m  t h e  p h o n ebo ok
1. Press  and hold  the desired speed dial key. Press  [ADD]
2. Press  the  [ ▲
]  or  the [ ▼
] button  to select  "Phonebook",  press [SELECT].
3 . Press  the  [ ▲
]  or  the [ ▼
] button  to select  the desired entry, press [SELECT]. 
4. Press    [SAVE]
5. Press  [OFF]
Note : If  you edit a phonebook  entry which  is  assigned to  a speed dial key, the edited 
entry  does not  transfer to the speed  dial key .
D30 How to  add a Phonebook 
Entry? To  add a phonebook  item, follow  this procedure;
1. On  the  handset press [ ◄
] the for the Phonebook  Icon  then press [M ENU].
2. Press  the  [ ▲
]  or  the [ ▼
] button  to select  "Add new  Entry" press [SELECT].
3. Enter  the name by pressing  the corresponding  alphabet from  the numbers  on the 
handset  keypad, press [OK].
4. Enter  the phone  number of  the contact  then press [OK].
5. Press  the   [ ▲
]  or  the [ ▼
] button  to select  the desired group,  press [SELECT]  two 
times .
6. Press  [OFF].
D31 Can  I  change the Voice 
guidance  language on my 
cordless  phone? 
(compatible  model only) Yes, you  can change the Voice  G uidance  language. To do  this, follow  the steps below;
1. Press  [M ENU] on  the handset.
2. Press  [#] [1]  [1] [2].
3. Press  the   [ ▲
]  or  the [ ▼
] button  to  select your desired setting.
4. Press  [SAVE] then [OFF].
D32 M y handset displays  "New 
Voice  M ail." How  do I  clear 
it? You  received a message on  the voice mail  system provided by your telephone 
company.  To hear the message, dial the  voice mail  access number  provided by your 
service provider, and follow  the voice instructions  for accessing  the mailbox.
Depending  on your  service provider, you may need to clear  your voice mailbox  to 
remove the notification.
If  you have listened  to all  your voice  mail messages  and the  handset still  indicates 
"New Voice  M ail" just  clear the  message on  the handset  by pressing  and holding  the 
[#] button  for about  5 seconds.
D33 How do  I  retrieve the pre -
recorded greeting? If  you erase or do  not record your  own  greeting message, the unit  plays a pre -
recorded greeting asking callers  to leave a message. If  you  want to use  a pre -
recorded greeting message once you  record your  own greeting message, you  need to 
erase your own  greeting message.
Do  the following  procedure;
1. On  the handset press [M ENU]   [#] [3]  [0] [4].
2. Press  the soft key [YES].
3. Press  [OFF ]FAQ  【 Cordless Handset 】
21Q A 
						

							Question Answer
D34 Can  I  change the language 
display on  my cordless 
phone? Yes you  may change the language, to do  this, follow  the steps below;
1. Press  [M ENU] on  the handset.
2. Press  [#] [1]  [1] [0].
3. Press  the   [ 
]  or the [ ▼
]  button  to select your  desired setting.
4. Press  [SAVE] then [OFF].
D35 M essages are announced 
out  loud,  how do I  turn  off 
call  screening? This  feature allows  you  to monitor  a message from  the handset's speaker when the 
answering  system is  recording a message. The default  setting is  "On".
To  turn this  feature off, follow  these steps;
1. Press  [M ENU] then  [#] [3]  [1] [0].
2. Press  the   [ 
]  or the [ ▼
]  button  to select OFF.
3. Press  [SAVE].
D36 How do  I  turn off  the ringer 
on  my phone? To  program the volume  before a call,  adjust  the ringer volume  on  the handset;
1. Press  [M ENU] [#]  [1] [6]  [0].
2. Press  the   [ 
]  or the [ ▼
]  button  to raise, lower  or turn  off the ringer  volume.
OR
W hile  the handset is  ringing  for an incoming  call  press the   [ ▲
]  or the [ ▼
]  button 
repeatedly to select  the desired volume.
D37 How do  I  reset the  KX -
HNB600  Network setting 
from  the telephone handset 
KX - HNH100? All  network - related settings  will  be reset to  the default settings.  No other information 
will  be deleted.
1. Press  [M ENU # 7  3 0]
2. Press  [ ▲
or  ▼
] to select   “Yes”
3. Press  [SELECT].
4. Press  [OK]
- The Hub  restarts. W ait until  the  Hub  LED  indicator  lights  in  yellow and then  set 
the W i - Fi  network access  settings using  the  "Home Network" app.FAQ  【 Cordless Handset 】
22Q A 
						

							Question Answer
E1 W hat is  the operating 
temperature spec of the Hub?  0 °
C – 40 °
C (32  °
F – 104 °
F)
20% – 80%   relative air humidity  (dry)
E2 Is  the Hub  wall mountable? Yes. W all  mounting  adaptor is  included.
E3 Does  a LAN cable need to 
connect  to  the Hub? No, there is  no LAN  cable connection.  The  Hub  connects  to  the internet through  your 
home  W i - Fi  network. If  you connect  a telephone  cable to the  Hub,  you can use  landline 
telephone  feature.
E4 Do  I  have to connect  the Hub 
to the landline? No, it  is not  mandatory but there are many convenient  features when  the  Hub  is 
connected  to a landline.
E5 How can  I  set up my system, 
if I  have two routers 
connected  to each other? Confirm  that your  Hub  and your mobile  devices are connected to  the same router.
Suggestions:
1)  Turn  off the router  function  of the second  router  to have it function  as an wireless 
AP(Access  Point).
2)  Turn  off the  W i - Fi  setting  of the mobile  device, so  it connects  to  the  Hub  remotely 
through  your  mobile  carrier (3G ,4G ,LTE...).
E6 How many  mobile  devices can 
be registered to  the Hub? Up to  8 mobile  devices
E7 Can  a conventional  DECT 
handset be registered to the 
Hub? (For  USA and Canada) No, only  the Dect  handset model  KX - HNH100  is compatible  with  this  system.
E8 Can  a conventional  DECT 
handset be registered to the 
Hub? (For  Europe) Yes, if  only the  handset is G AP  compatible although  the feature would  be limited.
E9 Can  I  use a DECT  repeater 
with  the Hub? No.
E10 Can  multiple  KX - HNB600 
Hubs be connected  together 
and used on  the same home 
network? No, multiple  Hubs  can not  be used on the  same network.
E11 Is  the Hub  compatible with 
3rd party product? The  Hub  is DECT - ULE  compatible  so  it is  possible to  register DECT - ULE  compatible 
products  although  the feature would  be limited.
E12 How do  you adjust  the Alert 
volume  heard from the Hub? You  can adjust  the alert volume  only  for Arm modes  (At Home and Away).
From  App home  page select  "Settings"  -- >  "Arm settings"  (At Home and/or  Away)  -- > 
select the speaker symbol in  the "Alert  duration".
- At  Home and Away: Alert volume:  The  volume of  the alert that sounds  when  the 
system  is  not disarmed  within  the entry delay time.
- At  Home and Away: Entry alert volume:  The volume  of  the alert that sounds  during 
the entry  delay time.
- Away  : Exit alert volume:  The volume  of alert that sounds  during exit delay time.
E13 W hat is  the alert volume  of 
the Hub? High  alert level:  Approx . 90  dB
Low  alert level:  Approx . 73  dB
(measured approx. 10 cm  (3 15/16  inches) in  front  of the center of the  unit)
E14 W hat type of  memory card 
can I  use  in with  the KX -
HNB600  Hub? 1. M icroSD  - M ax. 2G B
2.  M icro  SDHC  – M ax. 32G B
E15 W hat precautions  should  I 
take before removing  the 
M icro  SD card from  the Hub? Confirm  that there are no recordings  in  progress before removing  the M icro  SD card.
Removing  the M icro  SD  card while  recording is  in  progress may cause loss  of data.FAQ  【 HUB 】
23Q A 
						

							Que stion Answer
E16 W hat happens if I  make a 
recording  setting without 
inserting  a micro  SD  card 
into  the Hub?   is displayed
E17 How can  I  update the 
software of the  Hub? W hen software  update is  available you will  automatically  receive a software update 
notice  to your  mobile  device. 
Once accepted the  Hub  will  download  the new  software through  your home  W i - Fi 
network and update itself.
Software update of the  Hub  will  take about 20  minutes  to complete.
During  the  update do not  unplug  the  Hub  or  turn  off your mobile  device.
E18 How can  the LED  light  of 
the Hub be turned off? From  APP home  page select  "Settings"  -- >  "G eneral"  -- >  Hub  LED
E19 W hat is  the length of  the 
AC adapter cable? Approx. 1.8m   (3.28  ft.)
E20 W hat is  the weight of the 
Hub? Approx. 220  g (0.49  lb.)
E21 W hat are the Dimensions  of 
the Hub? Approx. 42 mm  x 130  mm x 130  mm  (1 21/32  inches  x 5 1/8  inches  x 5 1/8  inches)
E22 How do  I  reset the  KX -
HNB600  Network setting 
from  the telephone handset 
KX - HNH100? All  network - related settings  will  be reset to  the default settings.  No other information 
will  be deleted.
1. Press  [M ENU # 7  3 0]
2. Press  [ ▲
or  ▼
] to select   “Yes”
3. Press  [SELECT].
4. Press  [OK]
- The Hub  restarts. W ait until  the  Hub  LED  indicator  lights  in  yellow and then  set 
the W i - Fi  network access  settings  using  the "Home Network" app . If  your mobile  device 
is  already registered to the Hub, tap [M enu]and  select ”Deregistration”   from Hub, and 
then  start over.
E23 How to  set up a device 
profile  for products 
registered to your 
Panasonic  Home M onitoring 
System Instructional  Video  – How to  set up a device profile  for products  registered to your 
Panasonic  Home M onitoring  System.
http ://eng - ca.faq.panasonic.com/app/answers/detail/a_id/32360/kw/3 236 0
E24 How can  I  deregister a 
smart device from  the Hub? From  the app's home screen;
1.Tap "Settings”
2.Tap "Device  Registration”
3.Tap “Deregistration”
4.Tap “Handset or  M obile Device”
5.Tap the name  of the smart device you  want to deregister.
6.Tap “OK”
E25 How do  I  reset the  W i - Fi 
connection? 1. Press  and hold  the  [W i - Fi  SETUP] button  on  the rear of the  Hub  and the three 
buttons  [ HANDSET/LOCATOR]  [CAM ERA]  and [OTHER  DEVICE]  on  the side of the 
Hub  (total  4  buttons )  at the same time  and hold for  about 5 seconds  until  the LED 
turns  off . 
2 . The  LED  should  blink  alternately green and yellow for  about 90  seconds and then 
lights  in  solid  yellow.
3 . Try  initial  setup again.
If  the  Hub  is  still  not  connected  to the router  after the initial  setup, try to reboot  router.
E26 W hy is the  Hub beeping? If  you are using  the handset  answering machine  the  Hub  beeps when  new messages 
have been recorded. Once  you listen  to the  new messages the  Hub  will  stop  beeping.FAQ  【 HUB 】
24Q A 
						

							Que stion Answer
E27 W hat is  the wireless 
communication  range of the 
KX - HNB600  Hub and 
compatible  devices? The wireless  communication  range of  each device in  the system  from the Hub is 
approximately 50  m (160  feet) indoors  and approximately 300  m  (1,000  feet) outdoors.
W ireless  communication  may be unreliable  when  the following  obstacles  are located 
between the Hub and other system  devices.
> M etal doors  or screens
> W alls  containing  aluminum - sheet  insulation
> W alls  made of  concrete or  corrugated iron
> Double - pane  glass windows
> M ultiple  walls
> W hen using  each  device on  separate floors  or  in different  buildings
Note:
• Outdoor  camera, indoor  camera, smart plug:   A device's LED  indicator  will  blink  quickly 
in  red if  it is  out of  range of  the Hub. In  this  case, confirm  all connections,  including 
those  of the Hub.
• W indow/door  sensor,  motion  sensor:  You  can check the  sensor‘s communication  status 
by pressing [ C].   If  the LED  indicator  is  lit in  green or red, the sensor  is   
communicating  properly with  the Hub. If  the LED  indicator  blinks  in  red, it is  out of 
range of the Hub.
http ://eng - ca.faq.panasonic.com/app/answers/detail/a_id/29478/kw/2 947 8
E28 W hat are sec urity cautions  I 
need to know  when using  the 
KX - HNB600  Hub? Take appropriate measures  to avoid the following  security  breaches when  using  this 
product.
– Leaks  of private information
– Unauthorized  use of this  product
– Unauthorized  interference or  suspension  of the use of  this product
► ►
T h is s y s tem  is  a n  a u x iliary s y s tem; it  is  n o t  d e s igned t o  p r o vide c o m p lete p r o tectio n 
f r o m  p r o per ty lo s s . P a n a sonic w ill n o t  b e  h e ld  r e s pons ible in  t h e  e v ent t h a t  p r o per ty lo s s  
o c c u rs w h ile t h is  s y s tem is  in  o p e ration. ◄ ◄
Take the following  measures to  avoid security breaches:
• Configure  the  wireless router  that connects  your mobile  device to this  product  to use 
encryption  for all  wireless  communication.
• You  may be vulnerable  to security  breaches if the unit  is used with  the login  password, 
disarm  code, or PIN  code, or  other settings  at their defaults  values. Configure  your  own 
values  for  these settings.
• Do  not use  passwords that could  be easily guessed by a third party. If  you keep a 
record  of  your passwords, protect  that record. Change  passwords regularly.
• If  you lose  your  mobile  device, change  the password used to access  this  product.
• If  you enable the  product’s auto  login  feature, enable the screen lock  or similar  security 
feature  on your  mobile  device.
• Take  care when  performing  important  security  related operations  such  as deleting  M AC 
address , unit  IDs,  etc.
• To  prevent disclosure  of personal  information,  enable the screen lock  or similar  security 
feature  on your  mobile  device.
• W hen  submitting  the product  for repair, make a note  of any important  information 
stored  in  the product,  as this information  may be erased or changed as part of the 
repair  process.
• Before  handing  the product over to  a third  party for repair or other  purposes, perform 
a  factory data reset to erase any data stored  in the product  and remove the microSD 
card . Use only  trusted repair services  authorized  by Panasonic.
• Before  disposing  of the  product, perform a factory data reset to erase any data stored 
microSD  card.
• If  your  mobile device will  no  longer  be used  with the product,  delete your mobile 
device’s  registration  from  the product and delete the corresponding  app from  your 
mobile  device.
• If  this  product  experiences a power outage, its  date and time  setting may become 
incorrect .  In  this  case, the date and time  setting will  be automatically  corrected  when 
your  mobile device and this  product  are connected  to the  same wireless network.
• This  product  may be used in  ways that violate  the privacy or publicity  rights  of others. 
You  are responsible  for the ways in  which  this  product  is used.FAQ  【 HUB 】
25Q A 
						

							Que stion Answer
E29 W here is the best place to 
locate the  KX - HNB600  Hub? ►
The Hub and other  compatible Panasonic  devices use radio  waves to  communicate  with 
each other.  For maximum  coverage and noise - free  communications,  place your Hub:
- At a convenient,  high,  and central location  with  no  obstructions  between the  devices 
and Hub in  an indoor  environment.
- Away from electronic  appliances such  as TVs,  radios, personal  computers,  wireless 
devices, or other  phones.
- Facing  away from  radio frequency transmitters,  such  as external antennas  of mobile 
phone  cell stations.  (Avoid  putting  the Hub on a bay window  or near a window.)
►
Coverage and voice  quality depends on  the local  environmental  conditions.
►
If  the reception for  a Hub location  is  not  satisfactory, move the  Hub to another  location 
for better reception.
E30 W ill  the KX - HNB600 Hub 
work during  a power failure? The Hub  will  not work  during a power failure.
The Hub’s  telephone features will  not  work during  a power failure.
W e recommend connecting  a corded - type telephone that does not  use an  AC adaptor to 
your  telephone line.  You  can connect  the  telephone to the  same telephone line  jack as 
the Hub by using  a T - adaptor.
E31 Can  I  record images with  the 
KX - HNB600 Hub? Yes  – However you  must  insert a micro  SD  or micro  SDHC  card into  the KX - HN600  in 
order to record  images from the  cameras. For more  information on  live camera control, 
view the following  video.
http://eng - ca.faq.panasonic.com/app/answers/detail/a_id/29458/kw/2 945 8
E32 The Hub  can not  connect  to 
the router. Troubleshooting  G uide  - The  Hub cannot  connect  to the router  KX - HNB600
W hat is  the LED  color?
[Solid  G reen]
Solid  G reen normally  indicates  that the Hub  is connected  to the router  successfully.  But if 
the Hub is  still  not  connected  to the router,  try to reboot the router.
[Solid  Red]
Solid  Red normally  indicates  that the Hub  is connected  to the router  successfully.  But if 
the Hub is  still  not  connected  to the router,  try to reboot the router.
[Solid  Yellow]
Try the initial  setup with  a smart device again.
Please consult  the following  information:
How do  I  setup my Android device to  the KX - HNB600  Hub?
How do  I  setup my iPhone/iPad  to the KX - HNB600  Hub?
[Blinking  G reen]
Reset the W i - Fi  Connection.
Please consult  the following  information:
How do  I  reset the  W i - Fi connection?  KX - HNB600
[Fast blinking  G reen and Red]
The Hub  is defective. Contact  your sales  dealer.
[LED  is  not lit]
Is  the AC  power connected  to the Hub?
[Yes]
The Hub  is defective. Contact  your sales  dealer.
[No]
Connect  the  AC power.
http ://eng -
ca.faq.panasonic.com/app/answers/detail/a_id/31658/kw/316 58#gs=eyJndW lkZ UlE Ijo3
M TcsInF1ZXN0aW 9uSUQiOjEs InJ lc3BvbnNlS UQiO jEs Imd1aW R lU 2Vzc 2lvbiI6 Ik5U UUdJemt
tIiwic2Vzc2lvbklEIjo iQjh6NHl6a20 ifQ..FAQ  【 HUB 】
26Q A 
						

							Que stion Answer
F1 Is  the Indoor  camera wall 
mountable? Yes
F2 Is  the Indoor  camera 
waterproof? No, the indoor  camera is not  waterproof.
F3 W hat is  the operating 
temperature spec of the 
Indoor  camera?  0  °
C – 40  °
C  (32  °
F – 104 °
F)
up to 90%   relative air humidity
F4 How many  cameras can I 
connect  to  the KX - HNB600 
Hub? You  can have a total of  4 cameras, including  the indoor  camera KX - HNC200  and outdoor 
camera KX - HNC600.
F5 W hat is  the angular field  of 
view of the Indoor  camera? Angular  field of view (camera angle)
Horizontal:  approx. 70 °
Vertical:  approx. 50 °
F6 Does  the Indoor  camera pan 
and tilt? No.
F7 Do  the home  network cameras 
KX - HNC200  have a zoom 
feature? Using  the Home  Network App you  can digitally  zoom.
F8 Does  the Indoor  camera 
support  night  vision? Yes, up to  20ft (6m).
F9 W hy does the Indoor  camera  
picture  color  sometimes  look 
purplish? The camera has  Infrared  LED  to enable a night  vision  feature. Thus,  the camera view is 
easily influenced  by infrared  ray that is  contained  in  the sunlight  or a halogen light  so  the 
effect tends to take place in a room  where the sunlight  hits  or under  a halogen  light.    
F10 W hy does the Indoor  camera 
view sometimes  freeze? 1)  This  may be related to  a variation  of  the  W i - Fi/4G /3G   signal strength.  Confirm  that 
you  are in  an area with  good signal  strength.
2)  The  camera should  not be located within  0.5m  from the  Hub  when 4  cameras are 
registered .
F11 W hy is sometimes  the picture 
not  smooth  while  viewing  the 
Indoor  camera? 1)  This  may be related to  a variation  of  the  W i - Fi/4G /3G   signal strength.  Confirm  that 
you  are in  an area with  good signal  strength.
2)  M ake  sure  that there are no other  devices causing  the interference. (Example  -
M icrowave  Oven)
3)  Change  Camera Resolution  to  "LOW  320  x 240".  From  APP  home page select 
" Camera" and from  App menu icon  select  "Camera setting"                                                    
4)  The  camera should  not be located within  0.5m  from the  Hub  when 4  cameras are 
registered .
F12 W hy is the  picture blurry 
sometimes  for  Indoor  camera? 1)  This  may be related to  a variation  of  the  W i - Fi/4G /3G   signal strength.  Confirm  that 
you  are in  an area with  good signal  strength.                                                                 
2)  W hen  more  than 2  cameras are registered to the system  it reduces the bit  rate.
3)  M ake  sure  that your  mobile device is  not within  3ft of  the  Hub.  It  may cause an 
interference .
F13 W hat is  the motion  detection 
range of the Indoor  camera? Approx. 5m (16.4feet)
F14 W hat is  the maximum  angle of 
motion  detection of  the Indoor 
camera? Horizontal:  approx. 70 °
Vertical:  approx. 50 °
F15 Does  the Indoor  camera 
motion  sensor  detect the 
motion  of pets? YesFAQ  【 Indoor  Camera 】
27Q A 
						

							Question Answer
F16 Can  I  set a detection  area in 
the Indoor  camera view? Yes.
From  the App home page select "Camera"  -- >  Select  the camera you want to  set the 
detection  area  -- > From  App menu  icon  select "Indoor  Camera settings"  -- > "Set 
detection  Area"  -- >  Deselect the boxes not  to be detected.
F17 W hat image sensor  is being 
used in  the Indoor  Camera
KX - HNC200? The image  sensor ia  a 0.3  megapixel CM OS.
F18 W here is the temperature 
sensor  located in  the Indoor 
camera? It  is  located on  back right  side of the camera pointing  downward.
F19 W hy I  am not  able to 
receive the triggered 
notification  of  the Indoor 
camera motion  sensor? Notifications  triggered by the  Indoor  camera motion  sensor  are received only  in  ARM  
modes.   
1 ) M ake  sure  your mobile  device notifications  feature is  enabled for the [Home 
Network ]  app
2 )  M ake  sure  that "Arm Alert"  is set to on. 
From  App's home page select  "Settings"  -- > "Notification  settings".
3)  The  system’s  status notification  features are enabled in  Arm settings  (AW AY and/or 
At  Home). 
From  App's home page select  "Settings"  -- > "Arm Settings"  -- > Select Arm settings 
( AW AY and/or At Home)  -- > Select the Indoor  camera  -- > "Enable  or Enable (Entry 
delay )"                                                                                                                   
F20 W hy I  am not  able to 
receive the triggered 
notification  of  the Indoor 
camera sound  sensor  and 
temperature sensor? Notifications  triggered by the  Indoor  camera sound  sensor  and/or  temperature sensor 
are received independently  of ARM  modes.    
1)  M ake  sure  your mobile  device notifications  feature is  enabled for the [Home  Network] 
app
2)  M ake  sure  that they are enabled in  ''Indoor  camera Settings'. 
From  App's home page select  "Camera"  -- > Select  the camera  and press  M enu 
-- >" Indoor  Camera Settings".
3)  M ake  sure  they are set to  ON in ''Notification  Settings''
From  App's home page select  "Settings"  -- > "Notification  Settings"
F21 W hy do I  hear a feedback 
noise  on  my smartphone 
when  I'm  close  to the Indoor 
camera? In  order to  reduce the feedback noise,  reduce the volume  on  your smartphone  or move 
further  away from  the camera
F22 W hy am I  not  able to  talk 
through  the camera when  I 
press the talk button? 1)  You  must  press and hold  the 'Talk' button  while  you are speaking.
2)  If  you are iOS user,  make sure  M icrophone  is  enabled for Panasonic  Home Network 
system . The  setting is  in ''Privacy''
F23 How can  a different  lullaby 
be played? From  App home  page select  "Camera"  -- > Select the  Indoor  camera  -- >  "Lullaby"  -- > 
Select from  5 choices.
F24 Can  a lullaby  be played 
automatically  when  a baby 
cries? No.
F25 W hat is  the maximum 
camera recording  time for 
each event? The maximum  recording time  for each event is  15 minutes.
F26 Is  audio  recorded with  the 
videos? Yes
F27 W hat type of  the video 
compression  is used? H.264
F28 W here are the  photos  and 
videos taken by the home 
network cameras saved?  Photos  are saved in  your  mobile  device (smartphone  or  tablet). Video is saved in  the 
microSD  inserted in  the  Hub.
Videos on  the  Hub  can  be transferred to  your mobile  device.
View this  video for more  information  on  Live camera controls .
http://channel.panasonic.com/contents/1 53 46/FAQ  【 Indoor  Camera 】
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							Question Answer
F29 W hat is  the length of  the 
Indoor  camera AC adapter 
cable? Approx. 1.8m   (3.28  ft.)
F30 W hat is  the weight of the 
Indoor  camera? Approx. 160g (0.35lb)
F31 W hat are the Dimensions  of 
the Indoor  camera? Approx. 102  mm x 75  mm x 75  mm  (4  inches  x 2 15/16  inches  x 2 15/16  inches)
F32 Can  the IR  LED's  be turned 
off? No.
F33 How can  the camera views 
on  the multi  screen  be re 
arranged? Each camera view is  arranged in  the order that they were registered.
In  order to  change the camera view, you  have to  deregister the camera and register 
again in  order of your  preference.
F34 Is  the recorded data secure? Yes. It  can  only be accessed by the registered mobile  devices. It  is  highly  secured by 
both  device ID  and M AC address that are exchanged during  the initial  setup.
F35 Is  the system  secured from 
unauthorized  access? Yes. It  can  only be accessed by the registered mobile  devices. It  is  highly  secured by 
both  device ID  and M AC address that are exchanged during  the initial  setup.
F36 Instructional  Video  - How to 
set the camera detection 
area. Instructional  Video  – how  to set the camera detection  area  – KX - HNC200  / 600
http ://eng - ca.faq.panasonic.com/app/answers/detail/a_id/32361/kw/3 236 1
F37 Instructional  Video  - How to 
use the live  camera controls  http ://eng - ca.faq.panasonic.com/app/answers/detail/a_id/32359/kw/3 235 9FAQ  【 Indoor  Camera 】
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