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Panasonic Home Network System Faq Information

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Page 1

FAQ 
Home Network System
As of June 17, 2015 

Page 2

Open the package and 
confirm  the accessoriesFAQ for quick setup and easier  use  - Index
Set up accessoriesSet up main unit  (Hub)
Install the Home 
Network  app .
Make sure your  mobile
device is connected to
your Wi - Fi ®
network.
1Page 2 - 3
Page 4 - 8Accessories
Basic  Concept 
& Operation  
System Initial  Setup Page 9 - 10
Application Page 12 - 13
Application Page 12 - 13
Cordless  Handset
HUB
Indoor Camera
Outdoor Camera
Motion Sensor
Window  / Door  Sensor
Smart Plug Page 14 - 22
Page 23 - 26...

Page 3

Accessories  - What are the accessories for?
2• Full color camera with night vision and built - in microphone 
for live monitoring and recording
• Built - in motion sensor (visual detection), sound sensor, 
and temperature sensor can be used to trigger other 
actions (camera recording, turning on a light, etc.)
• Built - in microphone and speaker for two - way 
communication
• Full color camera with night vision and 
built - in microphone for live monitoring and 
recording
• Built - in motion sensor...

Page 4

*1  A  total of 4 cameras can be registered to the  Hub, 
including outdoor cameras and indoor cameras.
* 2 A total of 50 devices can be registered to the  Hub, 
including Smart Plugs, Motion Sensors and Window/
Door Sensors.  Window/ Door Sensor
KX - HNS101 Motion Sensor
KX - HNS102Indoor Camera
KX - HNC200Outdoor Camera
KX - HNC600
Smart Plug
KX - HNA101
Digital Cordless Handset
KX - HNH100
Smartphone
or tabletHUB
KX - HNB600 Up to
4 * 1
Up to
6Up to
50 * 2
Up to
50 * 2
Up to
8Accessories  - How many...

Page 5

Qu estion Answer
A1 How do  I  register other 
devices to the Hub KX -
HNB600? •• This  procedure is not  required for  devices that  were included  as part of a bundle.  ••
- Before you can  use cameras, sensors  and smart plugs,  they must  be registered to the  Hub.
- If  you purchased  devices separately (i.e., not  as part of a bundle), you  must  register each 
device to the Hub.
- You  can register each device by using  the registration  buttons  or  the "Home Network"  app.
Using...

Page 6

Ques tion Answer
A2 W hat types of networks are 
used with  this  system? 1) Between Hub  and each device  - DECT
2) Between Hub  and router  - Home  W i - Fi
3) Between Hub  and Smartphone  =  W i - Fi  or 3G /4G
A3 W hat  is  the range between 
the  Hub  and each device? Indoor - Approximately  50m  (160  feet)
Outdoor - Approximately  300m  (1,000  feet). (Line  of sight)
W ireless  range may be reduced if there are obstacles between the  Hub  and other 
devices.
Examples:
- M etal doors  or screens
-...

Page 7

Ques tion Answer
A10 W hy can't I  access the  system while  I 
am away from home? The error  message [*1] will  appear  if
your  home router  UPnP  (Universal  Plug
and  Play) settings  is  disabled or  does
not  support UPnP  feature.
Possible  solutions:
Enable UPnP  setting  of your  home  W i - Fi
router. Using  PC , access  your  home
W i - Fi router  settings to  enable UPnP. 
In  order to  access your  home  W i - Fi
router it  requires the  IP  address of  your
home W i - Fi  router, User...

Page 8

Ques tion Answer
A10 [Step  2] Port forw ard  settings
1. Using PC, Login to your home  Wi - Fi router and  configure  the w ireless router's  port forw arding 
feature  to forw ard desired  port 
Note:  Only port numbers  62000 - 63000 can be  assigned.
We  recommend  to use  Port A : 62000, Port B : 62001, Port C : 62002 (unless  the Port conflicts)  to 
the  static IP address  that you have  assigned  to your  hub.  If you  do  not  know  the  above  contact 
your ISP (Internet  Service Provider)...

Page 9

Ques tion Answer
A12 W hy can't I  access the  system while  I 
am away from home? This  error message will  appear due to a connection  failure  to the hub.
Follow  these steps to improve  the situation:
- Check  if the hub  is turned  on
- Confirm  that your  mobile  device is  connected  to the same wireless  network 
as the hub  and is connected  to the Internet  via the same wireless  network
- Confirm  that your  hub is  NOT placed in the  following  locations.  Interference 
may occur.
-...

Page 10

Ques tion Answer
B1 How do  I  setup my 
Android  device to  the 
KX - HNB600  Hub? Confirm  the following  before you begin.
►
M ake  sure  you have installed  the "Home  Network" app on  your mobile  device.
►
M ake  sure  your mobile  device can connect  to the Internet.
►
M ake  sure  the  Hub  and your  wireless router  are turned on  and the  Hub’s  LED  indicator 
is  lit in  yellow
►
M ake  sure  you know  the network name  (SSID)  and password assigned  to your  wireless 
router
1 ....
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