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Panasonic Home Network System Faq Information

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Page 31

Qu estion Answer
F38 W hen using  the  camera 
“Talk” (Hold - to - Talk) 
feature in the  Home 
Network App, audio 
cannot  be heard from  the 
camera when using  an 
iOS device. W hat could 
possible  be wrong? W hen speaking make sure to  press and hold the  microphone  icon. 
If  audio  still  cannot  be heard from  the camera, check that  the microphone  is turned on  for 
the App in the  iOS settings.   
1. Tap the iOS  device's "Settings".
2. Scroll  to and tap "Privacy".
3. Tap...

Page 32

Que stion Answer
F43 W hat do the built  in  sensors  of 
the indoor  camera KX - HNC200 
do? The camera has  3 sensor  features:
1. A visual  sensor  used for motion  detection
2. A temperature sensor
3. A sound  sensor.
These sensors  can  be used  to trigger other actions  like camera recording,  turning  on  a 
light,  setting of  an alarm, etc.
F44 Is  the indoor  camera KX -
HNC200  a color  camera? Yes, both  the indoor  camera KX - HN200  and outdoor  camera KX - HNC600  are full  color...

Page 33

Qu estion Answer
G 1 W hat is  the operating 
temperature spec of the 
Outdoor  camera?  - 20  °
C – 50  °
C ( - 4  °
F – 122 °
F)
Up to  90%  relative air humidity
G 2 Is  the Outdoor  camera wall 
mountable? Yes
G 3 Is  the Outdoor  camera 
waterproof? Yes. The  level is IP55.  Need to explain what  is level IP55,  customer  will  not know.
G 4 If  the camera is  installed 
upside down,  will  the 
camera view also  be upside 
down? Yes
G 5 How many  cameras can I 
connect  to  the KX - HN600 
Hub? You...

Page 34

Qu estion Answer
G 14 Does  the Outdoor  camera 
motion  sensor  detect the 
motion  of pets? Yes
G 15 W hat detection  features are 
included  in  the Outdoor 
camera? - PIR  M otion  Detection  by Pyroelectric  sensor
- Video M otion  Detection  by image processing
G 16 Can  I  set a detection  area in 
the Outdoor  camera view? Yes.
From  the App home page select "Camera"  -- >  Select  the camera you want to  set the 
detection  area  -- > From  App menu  icon  select "Indoor  Camera...

Page 35

Que stion Answer
G 29 How can  the camera 
views on  the multi  screen 
be re arranged? Each camera view is  arranged in  the order that they were registered.
In  order to  change the camera view, you  have to  deregister the camera and register again 
in  order of your  preference.
G 30 Instructional  Video  - How 
to select  an installation 
location  for the Panasonic 
home  network outdoor 
camera model KX - HC600. http ://eng - ca.faq.panasonic.com/app/answers/detail/a_id/32564/kw/3 256 4
G 31 How...

Page 36

Question Answer
G 32 W hat do the built  in  sensors 
of the outdoor  camera KX -
HNC600  do? The camera has  2 sensor  features that are used for motion  detection:  a visual  sensor  and 
an infrared  sensor  (i.e., heat sensor).  These  sensors  can be used to trigger other  actions 
like camera recording,  turning  on  a light,  etc.
G 33 Is  the outdoor  camera KX -
HNC600  a color  camera? Yes, both  the indoor  camera KX - HN200  and outdoor  camera KX - HNC600  are full  color 
cameras.
G 34...

Page 37

Qu estion Answer
G 37 W hat do the different colors 
of the Status  indicator  mean 
on  the KX - HNC200/600 
camera mean? Indicator Status 
Off No power or  LED  indicator  is  turned off
G reen Lit Normal  operation
G reen blinking Registration  mode
Red M otion  detection  feature was triggered
Red Blinking Live  images are being viewed or  recorded
Red, Blinking  quickly Camera is  out of  range of  the Hub, or device malfunction.
Amber blinking Camera is  not registered to a Hub
http ://eng -...

Page 38

Qu estion Answer
H1 W hat is  the operating 
temperature spec of the 
motion  sensor?  0  °
C  – 40  °
C  (32  °
F  – 104 °
F)
H2 How many  motion 
sensors  can be registered 
to the Hub? A total of  50 sensors  can  be registered to the  Hub  including  other  sensors(ex. M otion 
sensor),  Smart Plugs  and sirens
H3 W hat type of  technology 
is  used in the  motion 
sensor? It's  Pyroelectric  sensor,  which  detects the  change of infrared rays emitted from  the human 
body etc.
H4 Does  the...

Page 39

Qu estion Answer
H15 [1]  How can I  properly install 
motion  sensor  KX - HNS102? W hen installing  motion  sensors  it is  important  that you know how  the motion 
sensors  operate so that you install  the sensor  in  an ideal location.
The motion  sensor  utilizes  an infrared sensor  (i.e.,  heat sensor).
Note:
The motion  sensor’s  sensor  features are not  designed to be used in  situations 
that require high  reliability.  W e do not  recommend  use of the motion  sensor’s 
sensor  features in...

Page 40

Qu estion Answer
H15 [2]  How can I  properly 
install  motion  sensor  KX -
HNS102? W all mounting
There are two methods  for wall  mounting  the motion  sensor.
1. To  mount  the sensor  flat against the  wall, use the  rear cover.
2. To  mount  the sensor  so that  it faces 45 °
to the left  or right, use  the wall    
mounting  adaptor.
M ounting  examples of the rear cover and wall mounting  adaptor
View of looking  from above.
Note:
• M ount  the motion  sensor  on the  stable location  where the...
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