Panasonic Dx2000 Users Guide

189
Email ABBR Programming Errors
Error Message Sent to the Sender
Error messages that are emailed from the DX-2000 to the original sender during remote programming of  the
One-Touch / ABBR No. via email. 
Internet FAX Return Receipt Errors Messages
Error messages that are printed on the Internet Fax Return Receipt when remote programming of  the One-Touch
/ ABBR No. via email fails.
Error message Possible cause
1 554 Data transfer error (broken header) The header or sub header decoding is being...

190
Clearing a Recording Paper Jam
If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 002, 003,
007 or 008.
 (see Note 1)To clear the jam, Info. Code 001, 002, 003, 008
(1) Open the Printer Cover.
(2) Remove the jammed paper.
(3) Slide out the Paper Cassette.
(4) Remove the jammed or wrinkled paper and 
reload the recording paper into the paper 
cassette.
Caution:
Make sure that the paper is set 
under the clips of the Paper 
Cassette.  You can load about...

191
Clearing a Document Jam
If a document becomes jammed in the machine, the display will show the Information Code 030 or 031.
To clear the jam:
1(1) Open the ADF Door.
(2) Remove the jammed document.
2
1
Troubleshooting
8 

192
Cleaning the Document Scanning Area
If the receiving party reports that the received documents were black, or contained black lines, try making a copy
on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably dir ty and
must be cleaned.
To clean the Scanning Area:
1Open the ADF Door.
2Wipe the Scanning Area gently with a soft 
gauze cloth wet with ethyl alcohol.  Be sure to 
use a clean cloth, the scanning area can be 
easily scratched.
ADF Door
Scanning...

193
Cleaning the Printer Roller
If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty.
To clean the printer roller:
 (see Note 1)
1
        
2
The machine will print 3 Cleaning Char ts.  
Then, return to standby.
3
Load the Cleaning Char ts into the cassette face up.
 (See Note 1)
4
        
5
The Machine will feed out the charts and clean the printer 
roller.
1. If you have installed optional cassette(s), load the Cleaning Charts into the upper...

194
Adjusting the Automatic Document Feeder (ADF)
If document misfeeding occurs frequently, we suggest you adjust the ADF.
To adjust the ADF:
Pull the blue Pressure Adjusting Lever upward and 
slide it to the desired position depending on the 
condition.
Position Condition
1 To prevent no feed trouble
2 Standard position
3 To prevent multiple feed trouble
Troubleshooting 

195
Verification Stamp
The Verification Stamp contains ink.  When the stamp mark appears faded or hard to see, the stamp should be
replaced or refilled with ink.
To  remove the stamp:
 (see Note 1)  (see Note 2)
1Open the ADF Door.
2(1) Remove by pulling the Stamp Assembly 
upward.
(2) Remove the Stamp. Replace the stamp 
with a new one or refill the stamp with a few 
drops of the specified ink into the back of 
the stamp.
1. Please contact your local Panasonic dealer to purchase a new stamp. See page...

196
Replacing the Lithium Battery
During the initial self test, when the power is turned “On”, the machine will evaluate the condition of the clock
back up battery.  If the battery is weak or fully discharged, the following message will be shown on the display.
To replace the battery, follow the procedure below:
 (see Note 1)
1(1) Turn the Power Switch to the “O” (OFF) 
position.
(2) Open the ADF Door.
(3) Remove the Battery together with the 
Battery Holder.
CAUTION!
Dispose of the Lithium battery...

197
Checking the Telephone Line
When you do not hear a dial tone through the telephone connected to the machine or when the telephone does
not ring (No automatic receive).
1Unplug the Telephone Line Cable from the 
telephone jack that was supplied by the 
telephone company.
2Plug a different regular telephone into the 
same telephone jack.
3Check for dial tone through the handset.  If 
there is still no dial tone, repor t it to your local 
telephone company.
or
Call from another telephone to this number....

198
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