Panasonic Digital Camera Dmc Sz5 Owners Manual For Advanced Features

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[No image to send]
•
This is displayed when there is no image to transmit due to the restriction of the destination. Check 
the file type of the image to transmit. (P113)
[Connection failed. Please retry in a few minutes.]/[Network disconnected. Transfer 
stopped.]
•
Radio waves from the wireless access point are getting weak. Perform the connection closer to the 
wireless access point.
•There is no reply from the server or it has exceeded the communication processing time. Try again 
after a while.
•Depending on the wireless access point, connection may be automatically disconnected after 
specific time has passed. Reconnect the connection again.
[Upload to the Cloud Folder is available, after Cloud Sync setting has been done on 
downloadable devices such as PC or smartphone.]
•
Devices that download images from a cloud folder are not registered.•Perform Cloud Sync setting. Configure the settings on a PC with PHOTOfunSTUDIO or on a 
smartphone with “LUMIX LINK”. Refer to  P115 for details on [Cloud Sync. Service].
[Connection failed]
•
Check following regarding the smartphones you intend to connect.
> The smartphone does not operate.
> Change the access point to connect to in the smartphone Wi-Fi settings to this camera.
> There is no free storage space on the smartphone.
[Login failed. Please check Login ID and Password]
•
Login ID or password for the “LUMIX CLUB” is not correct. Please enter it again. If you have 
forgotten the login ID or the password, there is in formation in the login screen of the “LUMIX CLUB” 
website.
[Some files cannot be sent because of destination limit]/[Transfer completed. Some 
files are left because of destination limit.]
•
Check the file format of the image to send.•Sending motion pictures may fail if the file size is too large. Split the motion picture using [Video 
Divide].  (P97)
[Unavailable. Please set Login settings on LUMIX CLUB web site.]
•
Login to the “LUMIX CLUB” from your smartphone or PC, and set the login details of the destination 
WEB service.
[Both picture and video sharing service cannot be selected together]
•
WEB services designed only for pictures, and WEB services designed only for motion pictures 
cannot be selected at the same time. Deselect one of the services.
[Cannot get IP address. Please set wireless AP’s IP address setting to DHCP.]
•
Turn on DHCP settings of the IP address of the connected wireless access points.
[Cannot connect to server]
•
If a message is displaying asking to update the route certificate, agree to update the route 
certificate. 
						

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Troubleshooting
First, try out the following procedures (P162–175).
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This phenomenon occurs when charging in a location where the temperature is very high or very 
low. > Reconnect the USB connection cable (supplied/optional) in a location where the ambient 
temperature (and the temperature of battery) is in a 10 oC to 30 oC (50  oF to 86 o F) range, and try 
charging again. [If you reconnect the USB connection cable (supplied/optional) when the unit is 
fully charged, the charging lamp will turn on for approximately 15 seconds.]
•The battery is exhausted. Charge the battery.
•If you leave the camera on , the battery will be exhausted.
> Turn the camera off frequently by using the [Auto Power Off].  (P47)
•Insert the battery securely all the way in. (P11)
•Is a Wi-Fi connection being used for a long period of time? The battery can become flat quickly when 
connected to Wi-Fi.
> Turn the camera off frequently by using the [Auto Power Off] etc.  (P47)
If the problem is not resolved, it may be improved by selecting [Reset]  (P48) on the 
[Setup] menu.
Battery and power source
The charging lamp has gone off but the unit has not been charged.
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
Card/battery door does not close.
The battery becomes flat too quickly. 
						

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•Is there any memory remaining on the built-in memory or the card?> Delete the pictures which are not necessary to increase available space in the memory.  (P39)
•You may not be able to record for a short while after turning this unit on when using a large capacity 
card.
•The picture can become whitish if there is dirt, e.g. fingerprints on the lens.
> If the lens is dirty, turn on the camera, eject the lens barrel and gently wipe the lens surface with 
a soft, dry cloth.
> Check that the exposure is correctly compensated.  (P61)
> Set [Burst] (P80)  of the [Rec] menu to [OFF].
•The focus range varies depending on the Recording Mode.
> Set to the proper mode for the distance to the subject.
•The subject is beyond the focus range of the camera.  (P31)
•There is camera shake (jitter) or the subject is moving slightly.  (P25)
> The shutter speed becomes slower when pictures are taken in dark places so hold the camera 
firmly with both hands to take the pictures.  (P25)
> When taking pictures at a slow shutter speed, use the Self-timer.  (P60)
Recording
The picture cannot be recorded.
The recorded picture is whitish.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.
The subject is not focused properly.
The recorded picture is blurred. The Optical Image Stabilizer is not effective. 
						

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•Is the ISO sensitivity high or the shutter speed slow?
(ISO sensitivity is set to [ ] when the camera is shipped. Therefore, when taking pictures indoors 
etc. noise will appear.)> Decrease the ISO sensitivity.  (P73)
> Take pictures in bright places.
•Have you set [High Sens.] in Scene Mode, or [Burst] in [Rec] menu to [ ] or [ ]? If so, the 
resolution of the recorded picture decreases slightly because of high sensitivity processing, but this 
is not a malfunction.
•When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may 
introduce slight changes to brightness and color. These are a result of the characteristics of the light 
source and do not indicate a malfunction.
•Use a card with SD Speed Class with “Class 4” or higher when recording motion pictures.•Depending on the type of the card, recording may stop in the middle.
> If motion picture recording stops during use of a card of at least “Class 4” or if you use a card 
that has been formatted on a PC or other equipment, the data-writing speed is lower. In such 
cases, we recommend that you make a backup of the data and then format  (P49) the card in this 
unit.
•Set the AF area to the distinctive color of the subject if there is a part that is different from the 
surrounding color.  (P78)
•If the camera is moved too slowly, the camera assumes that camera motion was stopped and ends 
the still picture recording.
•If there is a lot of camera shake in the recording direction while moving the camera, recording ends.
> When recording with [Panorama Shot], move the camera by trying to trace a small circle parallel 
to the recording direction at a speed of about 8 seconds per revolution (estimated).
The recorded picture looks rough. Noise appears on the picture.
The brightness or the hue of the recorded picture is different from the actual scene.
When recording pictures or half-pressing the shutter button, reddish stripes may 
appear on the LCD monitor. Alternatively, part or all of the LCD monitor may turn a 
reddish color.
•
This is a characteristic of CCDs, an d it appears when the subject has a 
bright part. Some unevenness may occur in the surrounding areas, but 
this is not a malfunction.
It is recorded in motion pictures but is not recorded on still pictures.
•It is recommended that when you take pictures you take care not to 
expose the screen to sunlight or any other source of strong light.
Motion picture recording stops in the middle.
Subject cannot be locked.
(AF tracking not possible)
Recording by [Panorama Shot] ends before finishing. 
						

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•This phenomenon appears when you press the shutter button halfway to set the aperture value and 
does not affect the recorded pictures.
•This phenomenon also appears when the brightness changes when the camera is zoomed or when 
the camera is moved. This is because of operation of the automatic aperture of the camera, and it is 
not a malfunction.
•The LCD monitor may flicker for a few seconds after turning this unit on. This is an operation to 
correct flicker caused by lighting such as fluorescent lights, LED lights etc. and is not a malfunction.
•Is [LCD Mode] active? (P46)•Perform [LCD Display].  (P45)
•This is not a malfunction.
These pixels do not affect the recorded pictures.
•In dark places, noise may appear to maintain the brightness of the LCD monitor. This does not affect 
the pictures you are recording.
LCD monitor
The LCD monitor becomes darker or brighter for a moment.
The LCD monitor flickers indoors.
The LCD monitor is too bright or dark.
Black, red, blue and green dots appear on the LCD monitor.
Noise appears on the LCD monitor. 
						

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•Is the flash setting set to [Œ]?
> Change the flash setting.  (P55)
•The flash cannot be used in the following cases:–Miniature Effect Mode (P62)
–[Scenery]/[Panorama Shot]/[Night Scenery]/[Sunset]/[Glass Through] (Scene Mode)  (P63)–When recording in [Burst] (except for [ ]) (P80)
•The flash is activated twice when Red-Eye Reduction (P55) has been set.
•Has [Burst] (P80) in the [Rec] menu been set to [ ]?
•[Rotate Disp.]  (P49) is set to [ ] or [ ].
•Is there a picture on the built-in memory or the card?
> The pictures on the built-in memory appear when a card is not inserted. The picture data on the 
card appears when a card is inserted.
•Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by this unit.
> It is recommended to use the “ PHOTOfunSTUDIO ” software in the CD-ROM (supplied) to write 
pictures from PC to card.
•Has [Filtering Play] been set for playback?
> Change to [Normal Play].  (P86)
Flash
The flash is not activated.
Flash is activated several times.
Playback
The picture being played back is rotated and displayed in an unexpected direction.
The picture is not played back.
The recorded pictures are not displayed. 
						

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•Is this a non-standard picture, a picture which has been edited using a PC or a picture which was 
taken by another maker of digital cameras?
•Did you remove the battery immediately after pict ure-taking or did you take the picture using a 
battery with a low remaining charge? > Format the data to delete the pictures mentioned above.  (P49)
(Other pictures will be deleted as well and it will not be possible to restore them. Therefore, 
check well before formatting.)
•
Is the clock in the camera set properly?  (P23)
•When pictures edited using a PC or pictures taken by other equipment are searched, they may 
display dates differing from the actual dates on which the pictures were taken.
•When Red-Eye Removal ([ ], [ ]) is in operation, if you take a picture of a subject with red 
color surrounded by a skin tone color, that red part may be corrected to black by the Red-Eye 
Removal function.
> It is recommended to take a picture with the Flash Mode set to [ ‡], [‰] or [ Œ], or 
[Red-Eye Removal] on the [Rec] menu set to [OFF].  (P83)
•Is it a picture that has been recorded with other equipment? In such cases, these pictures may be 
displayed with a deteriorated picture quality.
The folder number and the file number are displayed as [—] and the screen turns 
black.
With a Calendar Search, pictures display dates differing from the actual dates on 
which the pictures were taken.
White round spots like soap bubbles appear on the recorded picture.
•
If you take a picture with the flash in a dark place or indoors, white round 
spots may appear on the picture caused by the flash reflecting off of particles 
of dust in the air. This is not a malfunction.
A characteristic of this is that the number of round spots and their position 
differ in every picture.
Red part of the recorded image has changed color to black.
[Thumbnail is displayed] appears on the screen. 
						

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•This unit automatically adjusts the aperture during motion picture recording. At such times, the 
sound may break up. This is not a malfunction.
•Even if a compatible MP4 playback device is used, the video or sound quality of the recorded motion 
pictures may be poor, or they may not be able to be played. The recorded data may also not be 
displayed properly in certain cases.
The sound of the recorded motion pictures sometimes breaks up.
Motion pictures recorded with this model cannot be played back on other equipment. 
						

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•Use within the communication range of the wireless LAN network.•Connection types and security setting methods are different depending on the wireless access point.> Refer to the operating instructions of the wireless access point.
•When the radio waves are interrupted, the condition may improve by moving the location or 
changing the angle of the wireless access point.
•It may not automatically connect when the network SSID of the wireless access point is set not to 
broadcast.
> Set the network SSID of the wireless access point to broadcast.
•Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated 
nearby?
> Radio waves may get interrupted when used simultaneously. Use them sufficiently away from 
the device.
•Is the 5 GHz/2.4 GHz switchable wireless acce ss point connected to other equipment using 
the 5 GHz band? > The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is 
recommended. It cannot be used simultaneously with this camera if it is not compatible.
•Perform [Manual Connection] in the [Access Point] of the [Wi-Fi Setup] menu.•Check if the wireless access point to connect is in operating state.•The camera may not display or connect to a wireless access point depending on the radio wave 
condition.
> Perform the connection closer to the wireless access point.
•It may not display even if the radio waves exist depending on the setting of the wireless access 
point.
> Check the settings of the wireless access point.
•The wireless access point may not be found depending on the radio wave condition.
> Perform the [Manual Connection].  (P126)
•Is the network SSID of the wireless access point set not to broadcast?
> It may not be detected when it is set not to broadcast. Enter and set the network SSID.  (P127)
•Try the following:
> Move this unit (especially the Wi-Fi transmitter) closer to the wireless access point
> Remove the obstacles between this unit and the wireless access point
> Change the direction of this unit
About the Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected.
Wireless access point is not displayed. Or it cannot be connected. 
						

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•The wireless access points that can be registered are up to eight.> Delete the unnecessary wireless access point.
•It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone, but 
it is not a malfunction.
> Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone.
•Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
•Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless 
access point.
•The image in the built-in memory can only be transmitted one at a time.•To transmit multiple images at once, transmit after copying the images to a card  (P104).
•WEB service server or the network may be busy.
> Try again after a while.
•Is the size of the image too large?
> Reduce the size of the still picture at [Size] in [Send Image] or [Size] in [Smart Transfer], then 
transmit  (P118, 123) .
> Transmit after dividing the motion picture with [Video Divide]  (P97).
•It may take longer time to transmit when distance to the wireless access point is far.
> Transmit closer to the wireless access point.
The wireless access point cannot be registered.
It takes long time every time to connect to a smartphone.
This unit is not displayed in the Wi-Fi setting screen of the smartphone.
It takes time to setup the connection.
I have forgotten the login ID or password for the “LUMIX CLUB”.
I do not have a wireless access point at my home, but I would like to perform service 
user registration of the “LUMIX CLUB”.
Multiple images in the built-in memory cannot be transmitted.
Images cannot be transmitted to the WEB service.
It takes time to transmit an image to the WEB service.