Panasonic DBS 824 Information Manual

Busy Override SLT Features
5-6 DBS 824-3.0/3.2-700 Revised April 2000
 FF1 (System): Dial Tone Detection Timer
 FF2 (Trunk): CO Busy Tone Detection
Busy Override
(CPC-S and CPC-M)
Description
Extensions in the same Paging Group (1-7) can break into one another’s 
outside calls or intercom calls to relay information or to create three-party 
Conference Calls.
Operation
Press “4” when you hear the busy tone.
An alert tone is issued at both phones.
Related Programming
 FF1 (System): Alert Tone for Busy...

SLT Features Call Forwarding
Revised April 2000 DBS 824-3.0/3.2-700   5-7
Call Forwarding
(CPC-S and CPC-M) 
Call Forwarding allows users to send their calls to another extension, to an 
outside line, or to voice mail. The following table shows the call forwarding 
features available. 
Table 5-3.  DBS Call Forwarding features
Call Forwarding--All Calls
. When this feature is activated, all incoming 
calls to an extension are forwarded immediately.
Call Forwarding--No Answer.
 When this feature is...

SLT Features Call Forwarding
Revised April 2000 DBS 824-3.0/3.2-700   5-8
Operation
To activate Call Forwarding:
1.  Lift the handset. 
The phone issues intercom dial tone.
2. Dial “72.”
3.  Dial the appropriate call forwarding code.
4.  If you’re forwarding to an extension, enter the number of the extension 
you want to receive your calls. If you’re forwarding to an outside number, 
dial 
“0” plus the appropriate speed dial number.
Note: 
To forward to an outside number, you must have already...

SLT Features Call Forwarding
Revised April 2000 DBS 824-3.0/3.2-700   5-9
 FF3 (Extension): Extension Class of Service Assignment 
 FF3 (Extension): Permanent Call Forward Type
 FF3 (Extension): Permanent Call Forward Extension
 FF10 (Speed Dialing): System Speed Dial Numbers
 FF10 (Speed Dialing): Personal Speed Dial Numbers
Considerations
 Calls can be forwarded to extensions that have call forwarding activated. 
For example, phone “A” can be forwarded to phone “B,” even if phone 
“B” is...

SLT Features Call Hold
Revised April 2000 DBS 824-3.0/3.2-700   5-10
forwarding will not work for any extension that is permanently call 
forwarded to the hunt group pilot number. 
Call Hold
(CPC-S and CPC-M)
Description
Call Hold provides either exclusive or system hold, depending on system 
programming. With Exclusive Hold, only the extension that held the call can 
retrieve it. With System Hold, another extension can retrieve the call.
Operation
To place a call on Hold:
Flash the switchhook.
To...

SLT Features Call Park
Revised April 2000 DBS 824-3.0/3.2-700   5-11
 If your system is set to onhook transfer, and you have placed an outside 
call on hold and then made an intercom call, make sure the other extension 
hangs up before you do. If you hang up before the other extension, the held 
outside line will be transferred to that extension.
 The DBS 824 can provide Music-on-Hold to callers placed on hold. See 
“Music-On-Hold” (page 1-24) for more information.
Call Park
(CPC-S and CPC-M)...

SLT Features Call Pickup
Revised April 2000 DBS 824-3.0/3.2-700   5-12
Considerations
 The parked call recalls if it is not retrieved before the Recall Timer expires. 
If this happens, the user that parked the call can retrieve it by picking up 
the handset. If no one retrieves the call after the Park Recall Timer expires, 
the call reverts to the attendant.
 You cannot park more than one outside line at a time.
 The Park Recall Timer is similar to the Recall Timer, except that when the 
Park Recall...

SLT Features Call Pickup
Revised April 2000 DBS 824-3.0/3.2-700   5-13
Considerations
 If more than one caller is attempting to reach the ringing extension, the 
Direct Call Pickup feature will answer the call that arrives first.
Once the call has been picked up, other extensions that attempt to pick up 
the call receive busy tone.
 You can answer incoming calls, intercom calls (both tone and voice), call 
waiting, paging, transferred calls, or recalls using the Direct Call Pickup 
feature. You cannot...

SLT Features Call Transfer
Revised April 2000 DBS 824-3.0/3.2-700   5-14
 You can answer incoming calls, Intercom Tone Calling, or Intercom Voice 
Calling using the Group Call Pickup feature. You cannot answer Paging or 
Callback with this feature.
 Group Call Pickup cannot be used to pick up a ringing phone in Paging 
Group 00. For example, if an extension is a member of Paging Groups 00 
and 06, the extension can use Group Call Pickup to answer ringing calls in 
Group 06, but not in Group 00.
Call...

SLT Features Call Transfer
Revised April 2000 DBS 824-3.0/3.2-700   5-15
 FF1 (System):Extension Transfer Recall Timer for Intercom Calls
Considerations
 In order for users to transfer calls by flashing the switchhook, dialing the 
extension, and going onhook, the Onhook Transfer feature must be 
enabled.
 You cannot transfer a call to an extension that has Do Not Disturb or 
Absence Message activated.
 You can transfer a call to an extension that has Call Forwarding activated. 
The transferred call...