Panasonic DBS 576 Technical Manual

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576 (USA) issued September 2001 7-9
To respond to the callback request: 
To cancel a Callback Request:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Callback Request Send)
• FF1-0-03: Extension COS (Callback Request Receive)
• FF3-0: Extension COS 
• FF1-2-03: Dial Plan (Callback Cancel)
Considerations
•N/A
Call Forwarding 
Description
Call Forwarding allows you to send your calls to another extension, to an...

7-10 DBS 576 (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
To set Call Forwarding-All Calls:
To cancel Call Forwarding-All Calls:
Call Forwarding - Busy
When Call Forwarding - Busy is set, all incoming calls to a busy extension are forwarded.
To set Call Forwarding - Busy:Action Result
1.   Lift the handset. Intercom dial tone
2.   Enter the appropriate Set Call Forwarding code:
•   For your extension, enter 721.
•   For another extension, enter 741.
3.   If...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576 (USA) issued September 2001 7-11
To cancel Call Forwarding - Busy:
Call Forwarding - No Answer
When Call Forwarding - No Answer is set, a call will ring until the Call forward No Answer timer 
expires. When the timer expires, the unanswered call is forwarded.
To set Call Forwarding - No Answer:
4.   Enter the destination number:
•   If forwarding to another extension, dial the extension 
number.
•   If forwarding to an outside number,...

7-12 DBS 576 (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
To cancel Call Forwarding - No Answer:
Call Forwarding and Do-Not-Disturb
The System allows you to cancel both Call Forwarding and Do-Not-Disturb (DND) for your own 
extension in one step.
To cancel Call Forwarding and DND:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Call Forward/All Calls)
• FF1-0-03: Extension COS (Call Forward/Busy)
• FF1-0-03: Extension COS (Call...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576 (USA) issued September 2001 7-13
• FF1-2: Dial Plan
• FF3-0: Extension COS Assignment
Considerations
• Calls cannot be forwarded to an extension that already has Call Forwarding or DND activated. 
For example, extension 220 can only forward to extension 225 if 225 is not forwarded.
• Call Forwarding - Busy and Call Forwarding - No Answer can both be set at the same time.
• You can cancel both Call Forwarding and DND by entering 7 * *.
•...

7-14 DBS 576 (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
To retrieve a held call on a specific trunk:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Hookflash Operation for SLT)
• FF3-0: Extension COS
Considerations
•N/A
Floating Hold (Retrieve Only)
Floating Hold allows calls to be placed in a hold orbit (position) for retrieval elsewhere in the system. 
Floating Hold is most commonly used by the attendant group when they are unable...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576 (USA) issued September 2001 7-15
Considerations
• The number of floating hold orbits available may very depending on the Station Park /Floating 
Hold Pickup setting (FF1-0-02-0005). The floating hold pickup access code can set to *9 
(default). The “*9” access code operates as follows:
Exclusive Hold
With Exclusive Hold, only the extension that held the call can retrieve it. Exclusive Hold can be used 
to hold CO calls and extension...

7-16 DBS 576 (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Operation
To place a call on Broker’s Hold:
Hardware Requirements
•N/A
Related Programming
• F1-0-03: Extension COS (Hookflash Control on SLTs - Broker’s Hold or Conference)
• FF3: Extension COS 
Considerations
• If Broker’s Hold is enabled, it is not possible to establish a conference call from an SLT position.
Call Park
You can use the Call Park function to transfer a call, even if you cannot locate the...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576 (USA) issued September 2001 7-17
To retrieve a call parked at the originating extension from another extension:
To park a call at another extension:
To retrieve a transferred call park:
Hardware Requirements
•N/A
Related Programming
• FF1 (System): Extension Park Hold Recall Timer
• FF1-0-02: Dial Control for Floating Hold Answer
Considerations
• You cannot park more than one call at a time.
• If two calls are on hold and the last call is...

7-18 DBS 576 (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Call Pickup
Description
The System allows the following types of call pickup:
• Extension Group Pickup
• Extension Direct Pickup
• Trunk Group Pickup 
• Trunk Direct Pickup
Extension Group Pickup
Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup 
group or in a different pickup group) without having to dial the number of the ringing extension.
Three types of...