Panasonic Color Cctv Camera Wv Cw384 Operating Instructions

							Before attempting to connect or operate this product, 
please read these instructions carefully and save this manual for future use.
No model number suffix is shown in this manual.
Operating Instructions
Color CCTV Camera
Model No.  WV-CW384
WV-CW384
ENGLISH
FRANÇAIS 
						

							2
NOTE: This equipment has been tested and found to com-
ply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference
when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications.
Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be
required to correct the interference at his own expense.
FCC Caution: To assure continued compliance, (example -
use only shielded interface cables when connecting to com-
puter or peripheral devices). Any changes or modifications
not expressly approved by the party responsible for compli-
ance could void the user’s authority to operate this equip-
ment.
For U.S.A
This Class A digital apparatus complies with Canadian
ICES-003.
For Canada
ENGLISH VERSION
The lightning flash with arrowhead symbol,
within an equilateral triangle, is intended to
alert the user to the presence of uninsulated
dangerous voltage within the products
enclosure that may be of sufficient magni-
tude to constitute a risk of electric shock to
persons.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION:
Before attempting to connect or operate this product, please
read the label on the bottom.
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and mainte-
nance (servicing) instructions in the litera-
ture accompanying the appliance.The serial number of this product may be found on the
sureface of the unit.
You should note the model number and serial number of this
unit in the space provided and retain this book as a perma-
nent record of your purchase to aid identification in the event
of theft.
Model No.
Serial No.
For U.S.A
WARNING:
• This apparatus must be earthed.
• All work related to the installation of this product should be made
by qualified service personnel or system installers.
• The connections should comply with local electrical code. 
						

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Important Safety Instructions  ...........................................................................................................................................................4
Limitation of Liability  ........................................................................................................................................................................5
Disclaimer of Warranty  ....................................................................................................................................................................5
Preface ............................................................................................................................................................................................6
Features ..........................................................................................................................................................................................6
Precautions ......................................................................................................................................................................................7
Major Operating Controls and Their Functions ................................................................................................................................8
Precautions for Installation  ..............................................................................................................................................................9
Installations/Connections ...............................................................................................................................................................10
Preparations .........................................................................................................................................................................10
Camera installation  ...............................................................................................................................................................10
About Setup Menus  .......................................................................................................................................................................21
Basic operation  .....................................................................................................................................................................22
Setting Procedures  ........................................................................................................................................................................23
Language Setup (LANGUAGE SETUP)  ....................................................................................................................................23
1. Camera Identification Setting (CAMERA ID)   .......................................................................................................................23
2. Light Control Mode Setting (ALC)  ........................................................................................................................................24
3. Shutter Speed Setting (SHUTTER)  ......................................................................................................................................25
4. Gain Control Setting (AGC)  ..................................................................................................................................................26
5. Electronic Sensitivity Enhancement (SENS UP)  ..................................................................................................................26
6. Synchronization Setting (SYNC)  ..........................................................................................................................................26
7. White Balance Setting (WHITE BAL)  ...................................................................................................................................27
8. Motion Detection Setting (MOTION DET)  ............................................................................................................................27
9. Digital Noise Reduction Setting (DNR)  .................................................................................................................................29
10. Resolution Setting (RESOLUTION)  .....................................................................................................................................29
11. Black and White Mode Setting (BW MODE)  ........................................................................................................................29
12. Privacy Zone Setting (PRIVACY ZONE)  ..............................................................................................................................30
13. Electronic Zoom (EL-ZOOM)  ................................................................................................................................................30
14. Auto Image Stabilizer (STABILIZER)  ...................................................................................................................................31
15. LED Setting (LED) ................................................................................................................................................................31
16. Back-focus Setting (BACK-FOCUS SETUP)  .......................................................................................................................31
17. Special Menu (SPECIAL SETUP)  ........................................................................................................................................32
Troubleshooting .............................................................................................................................................................................34
Specifications ................................................................................................................................................................................35
Standard Accessories ....................................................................................................................................................................36
CONTENTS
ENGLISH 
						

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Important Safety Instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Clean only with dry cloth.
6) Do not block any ventilation openings. Install in accordance with the manufacturers instructions.
7) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
8) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider
than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
9) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
10) Only use attachments/accessories specified by the manufacturer.
11) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
12) Unplug this apparatus during lightning storms or when unused for long periods of time.
S3125A 
						

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Limitation of Liability
THIS PUBLICATION IS PROVIDED AS IS WITHOUT WAR-
RANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WAR-
RANTIES OF MERCHANTABILITY, FITNESS FOR ANY PAR-
TICULAR PURPOSE, OR NON-INFRINGEMENT OF THE
THIRD PARTYS RIGHT.THIS PUBLICATION COULD INCLUDE TECHNICAL INAC-
CURACIES OR TYPOGRAPHICAL ERRORS.
CHANGES ARE ADDED TO THE INFORMATION HEREIN,
AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLI-
CATION AND/OR THE CORRESPONDING PRODUCT (S).
Disclaimer of Warranty
IN NO EVENT SHALL MATSUSHITA ELECTRIC INDUSTRI-
AL CO,. LTD. BE LIABLE TO ANY PARTY OR ANY PER-
SON, EXCEPT FOR REPLACEMENT OR REASONABLE
MAINTENANCE OF THE PRODUCT, FOR THE CASES,
INCLUDING BUT NOT LIMITED TO BELOW:
(1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIM-
ITATION, DIRECT OR INDIRECT, SPECIAL, CONSE-
QUENTIAL OR EXEMPLARY, ARISING OUT OF OR
RELATING TO THE PRODUCT;
(2) PERSONAL INJURY OR ANY DAMAGE CAUSED BY
INAPPROPRIATE USE OR NEGLIGENT OPERATION
OF THE USER;
(3) UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFI-
CATION OF THE PRODUCT BY THE USER;
(4) INCONVENIENCE OR ANY LOSS ARISING WHEN
IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON
OR CAUSE INCLUDING ANY FAILURE OR PROBLEM
OF THE PRODUCT;(5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE,
OR LOSS OR DAMAGE, ARISING OUT OF THE SYS-
TEM COMBINED BY THE DEVICES OF THIRD PARTY;
(6) ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT
BY ANY PERSON OR ORGANIZATION BEING A PHO-
TOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY
WITH THE RESULT OF THAT SURVEILLANCE-CAMER-
AS PICTURE, INCLUDING SAVED DATA, FOR SOME
REASON, BECOMES PUBLIC OR IS USED FOR THE
PURPOSE OTHER THAN SURVEILLANCE. 
						

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Preface
Panasonics WV-CW384 camera introduces high picture quality by use of Super-Dynamic 1/3-inch type {1/3} CCD and digital
signal processing LSIs. This camera is designed for installation on the wall or the ceilling, using the supplied camera mount
bracket.
Features
Introduction of SUPER-D3 (super dynamic function)
Integration of SUPER-D3 into the CCD and signal processing circuit has achieved approximately 128 times higher dynamic
range as compared with conventional camera. Therefore, a photographic subject on which much illuminance difference exists
resulting from bright and dark areas can be naturally displayed in an image.
Auto back focus function (ABF) equipped
The back focus adjustment can be performed through the operation buttons on this unit and the setup menu.
The back focus can be remotely adjusted through the system controller (option) even after installation of this unit. The auto
back focus function also allows users to correct out of focus when changing between color and black-and-white images.
High sensitivity achieved thanks to noise reduction function
The introduction of low noise circuit design has achieved excellently high sensitivity resulting in the minimum illuminance of
0.65 lx in the color mode and 0.09 lx in the black-and-white mode.
Night monochrome image activation function equipped
No operation is required at night because the image automatically changes from the color mode to the black-and-white mode
at low illuminance.
Motion detector function equipped
If motion is observed in the monitor, the camera is covered with a cloth, a cap, or the like, or the camera direction is changed
during monitoring, an alarm signal is provided. 
						

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This product has no power switch.
Power is supplied from an external 12 V DC/24 V AC
power-supply device. Refer to service personnel for how to
turn on/off the power.
To keep on using with stable performance
• Parts of this product may deteriorate and it may shorten
lifetime of the product when using in locations subject
to high temperatures and high humidity.
Do not expose the product to direct heat such from a
heater.
• Use this product at temperature within –30 °C to +50 °C
{22 °F to 122 °F}* and humidity below 90 %.
* –10 °C to +50 °C {14 °F to 122 °F} at 12 V DC
Do not drop metallic parts through slots.
This could permanently damage this product. Turn the
power off immediately and contact qualified service per-
sonnel for service.
Do not rub the edges of metal parts with your hand.
Failure to observe this may cause injury.
Do not attempt to disassemble this product.
To prevent electric shock, do not remove screws or covers.
There are no user-serviceable parts inside.
Ask qualified service personnel for servicing.
Handle this product with care.
Do not abuse this product. Avoid striking, shaking, etc.
The product could be damaged by improper handling or
storage.
Cleaning this product body
Turn the power off when cleaning the product. Use a dry
cloth to clean the product. Do not use strong abrasive
detergent when cleaning the product body. When the dirt is
hard to remove, use a mild detergent and wipe gently.
Then, wipe off the remaining detergent with a dry cloth.
Otherwise, it may cause discoloration. When using a chemi-
cal cloth for cleaning, read the caution provided with the
chemical cloth product.
Clean the lens with care.
Do not clean the lens with strong or abrasive detergents.
Use lens tissue or a cotton tipped applicator and ethanol.
Discoloration on the CCD color filter
When continuously shooting a bright light source such as a
spotlight, the color filter of the CCD may have deteriorated
and it may cause discoloration.
Even when changing the fixed shooting direction after con-
tinuously shooting a spotlight for a certain period, the dis-
coloration may remain.
Precautions
Do not aim this product at strong light sources.
A light source such as a spot light causes a blooming (light
bleeding) or a smear (vertical lines).
About the dehumidifying device
• This product has dehumidifying device to keep the
inside at low moisture level, preventing condensation
and quickly dissipating dew if produced.
• Dew may be produced depending on the conditions of
temperature, humidity, winds, and rain, and it may take
time to dehumidify.
• Never seal the surfaces of the dehumidifying device.
Turn the circuit breaker off which supplies this product
with the power when abnormal conditions are encoun-
tered.
Do not operate this product beyond the specified tem-
perature, humidity or power source ratings.
Use this product at temperature within –30 °C to +50 °C 
{22 °F to 122 °F}* and humidity below 90 %. The input
power source is 12 V DC/24 V AC.
* –10 °C to +50 °C {14 °F to 122 °F} at 12 V DC
Use at low temperatures
• To operate the camera at temperatures of –10 °C 
{14 °F} or lower, it will take 30 minutes or more after
turning on the power to warm up the camera.
• Images may be disturbed because the built-in heater is
automatically toggled between ON and OFF resulting
from a change in usage environment.
What to do if OVER HEAT appears on the display.
This message indicates that the inside of this product has
become extremely hot. Immediately turn off the product
and contact your dealer.
Smear
Bright subject
Blooming
Dehumidifying device 
						

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qMonitor output jack 
(ø3.5 mm mini jack (monaural))
Connects to a monitor for adjustment to adjust the view
angle and focus.
wZoom adjustment ring
Adjusts the zoom position. (page 16)
eAuto back focus button
Activates the auto back focus function.
rFocus lock knob
Locks the focal point. (page 16)
tSunshield (accessory)
yFront glass
uLens cover
Protects the lens. The lens cover is removed at lens
adjustment. After lens adjustment, the fixing screws
shall be securely tightened. (page 15)
iLED
Lights, blinks, or goes off depending on settings. (
page 31)
oTilting lock screw
Locks the tilt position. (page 15)
!0Panning lock screw
Locks the panning position. (page 15)!1Power cord
Caution:
• This cord supplies 12 V DC or 24 V AC from an external
power source.
!2Video output cable
!3Safety wire
!4Rear cover
!5Switch cover
This cover is removed at operating the operation but-
tons. After the button operation, the fixing screws shall
be securely tightened. (page 17)
!6- @0Operation buttons
!6Up button (UP)
!7Right button (RIGHT)
!8Down button (DOWN)
!9Left button (LEFT)
@0Set button (SET)
@1Camera mount bracket (accessory)
@2Adapter box (accessory)
Major Operating Controls and Their Functions
e
wq
!6
@0
!8 !9!7
!5 t
y
u
i
o!0!2 !3!4
r
@2 @1!1 
						

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Installing place
Contact your dealer for assistance if you are unsure of an
appropriate place in your particular environment.
Make sure that the installation area is strong enough to hold
this product, such as a concrete ceiling. When the installa-
tion area is not strong enough, reinforce and strengthen it.
Avoid installing this product in the following locations.
• Locations where a chemical agent is used such as a
swimming pool
• Locations subject to steam and oil smoke such as a
kitchen
• Locations near flammable gas or vapor
• Locations where radiation or x-ray emissions are pro-
duced
• Locations subject to strong magnetic field or radio
waves
• Locations where corrosive gas is produced
• Locations where it may be damaged by briny air such
as seashores
• Locations where the temperature is not within –30 °C to
+50 °C {22 °F to 122 °F}*.
* –10 °C to +50 °C {14 °F to 122 °F} at 12 V DC
• Locations subject to vibrations (This product is not
designed for on-vehicle use.)
Be sure to remove this product if it is not in use.
White balance
White balance may be not adjusted appropriately in the fol-
lowing cases.
• When a subject is extremely less white or nearly single
colored
• When a subject is in the outdoors in the morning or
evening or in the low illuminance state
• When a subject is in the atmosphere of extremely differ-
ent color temperature (e.g. under color illumination)
Keep the video output cable away from the lighting
cable.
Failure to observe this may cause noise.
Radio interference
When this product is used near TV/radio antenna, strong
electric field or magnetic field (near a motor or a trans-
former), images may be distorted and noise sound may be
produced. In such a case, run the camera cable through
specialized conduit tubes.Mounting screws
Only the fixing screws are provided to fix this product with
the provided mount bracket. It is necessary to procure
screws or bolts to mount the product. Prepare them
according to the material and strength of the area where
the product is to be installed.
The screws and bolts must be tightened with an appropri-
ate tightening torque according to the material and strength
of the installation area. After tightening the screws or bolts,
perform visual check to ensure tightening is enough and
there is no backlash.
Piping for cables
If this product is operated outdoors, be sure to install con-
necting tubes and run the cables through the tubes to pro-
tect the cables from being frozen or direct sunlight.
Precautions for Installation 
						

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Preparations
The camera can be mounted either of the following ways.
• To mount the camera directly on the wall
• To mount the camera on the wall using a adapter box
Note:
• The screws that secure the camera mount bracket on a wall are not sup-
plied. Prepare the screws according to the material, structure, strength
and other factors of the mounting area and the total weight of objects to
be mounted.
Important:
• Prepare the mounting screws according to the material of the area where the camera mount bracket is to be installed. In
this case, wood screws and nails should not be used. Recommended tightening torque M4: 1.6 N·m {1.18 lbf·ft}
• Required pull-out capacity of a single screw/bolt is 196 N {44.06 lbf} or more.
• If a ceiling board such as plaster board is too weak to support the total weight, the area shall be sufficiently reinforced.
• When using the provided adapter box, make sure that the drain slits do not face upward.
Camera installation
zSecure the camera to the camera mount bracket
The tilt angle is locked downward at shipment.
1. Loosen the tilting lock screw approx. 1 rotation and adjust the tilt angle of the camera to the horizontal position.
2. Tighten the tilting lock screw again after tilt angle adjustment. 
Note:
• Use a hexagonal wrench with width across flats of 4 mm (locally procured) to loosen or tighten the tilting lock screw.
3. Pass the video output cable, power cord and safety wire through the camera mount bracket from the camera side to the
wall side and use the cable clamp to bundle the cables and wire.
Installations/Connections
Caution:
ONLY CONNECT THIS TO 24 V AC or 12 V DC CLASS 2 POWER SUPPLY.
46 mm {1-13/16}
83.5 mm
{3-5/16}
Junction box (locally procured)[Mounting position on the wall]
Tilting lock screw
Camera main body
Approx. 90°