Panasonic Center Module Wx C3010 Operating Instructions

							11
@7Greeter Start Delay Indicator (Yellow) 
(START DELAY)
This indicates that the greeter start delay has selected
on.
@8 Greeter Start Delay Button (START DELAY)
This button turns the greeter start delay normal and
delay.
@9 Greeter Record Indicator (Red) (REC)
This indicates that while recording in the selected
greeter memory (1 or 2).
#\f Greeter Record Button (REC)
When this button is pushed, the message from Order
Taker or All-in-One Headset is recorded in the selected
greeter memory (1 or 2).
#1 Greeter Output Level Down/Up Buttons (VOLUME,
UP/DOWN)
These buttons go up or down the output level of greeter.
According to the operations on the buttons, the SELECT
indicator changes the indication.
#2 Greeter Playback Button (HEADSET PLAYBACK)
When this button is pressed, Order Taker or All-in-One
Headset plays back the message from selected greeter.
#3 Greeter Output Auxiliary Speaker Indicator (Green)
(DESTINATION, AUX)
This indicator lights when the greeter message output is
provided through the auxiliary speaker.
#4 Greeter Output Auxiliary Speaker Button (DESTINA-
TION, AUX)
This button selects the greeter output to the auxiliary
speaker On and Off.
#5 Greeter Output Headset Indicator (Green) (DESTINA-
TION, HEADSET)
This indicates that the greeter output to the headset is
on.
#6 Greeter Output Headset Button (DESTINATION,
HEADSET)
This button selects the greeter output to the headset On
and Off. 
						

							12
Operating Procedures
Basic Operation
 Power ON 
Press the Power ON/OFF Switch of the center module to turn
the power supply ON. 
It takes about 5 seconds until the power supply is started. 
Then, press the Power buttons of the Order Taker and the
All-in-One Headset to turn their power supplies ON. 
Communications with Customers (TALK)
Store personnel wearing the headset can communicate bidi-
rectionally with any customer who is at the menu board.
In regard to the method of talking, refer to the operating
instructions of the Order Taker (WX-T3020) or the All-in-One
Headset (WX-H3050). 
Communications with other Store Personnel
(PAGE)
Store personnel wearing the headset can communicate with
each other without being heard by customers.
In regard to the method of paging, refer to the operating
instructions of the Order Taker (WX-T3020) or the All-in-One
Headset (WX-H3050). 
 Double Drive-Thru Lane Changeover
In the case of double drive-thru, it is possible to talk or page
by selecting either Lane A or Lane B. 
In regard to the method of lane changeover operation, refer
to the operating instructions of the Order Taker (WX-T3020)
or the All-in-One Headset (WX-H3050). 
Power OFF
To turn the power supply OFF, keep pressing the Power but-
ton of the Order Taker or the All-in-One Headset for more
than 2 seconds. 
Lastly, press the Power ON/OFF switch of the center module
to turn its power supply OFF. 
Convenient Functions
 Auto Talk Lock
When a customer approaches the menu board, it is auto-
matically possible to make the predetermined personnel’s
headset (Order Taker or All-in-One Headset) stay in TALK
state. (The Talk Lock Mode is assumed.) 
In regard to the method of Auto Talk Lock Mode setup, refer
to the operating instructions of the Order Taker (WX-T3020)
or the All-in-One Headset (WX-H3050). 
Manager Mode
You can set one headset (Order Taker or All-in-One
Headset) to the manager mode in  aLane. Refer to the oper-
ation manual of Order Taker or All-in-One Headset about the
setting method. The headset set to the MANAGER MODE
has following functionality. • The manager can interrupt store personnel s TALK or
PAGE at any time by monopolizing one channel by prior-
ity.
• The Manager can hear audio from POS alone (setting
necessary)
 Speed Tea m
This SPEED TEAM operation is used at the congestion time.
Doesnt use the outside microphone and speaker. An Order
Taker or All-in-One Headset communicates order from out-
side into the store.s
1. Press the SPEED TEAM button of the Center Module.
2. The Order Taker or All-in-One Headset allows the opera- tor to hear the voice prompt of the SPEED TEAM ON.
3. The Order Taker or All-in-One Headset allows the opera- tor to communicate by pressing the PAGE button.
4. Press the PAGE button, and communication can be per- formed in the PAGE-LOCK mode. (Even if the PAGE but-
ton is set to PTP, it operates by PAGE-LOCK.)
OPERATIONAL SETTING
SPEEDTEAM BEEP
DAY/NIGHT
ON:DAY OUTSIDE
SP LEVEL
ON:DAY V/DET
OVERRIDE T/P
RELEASE
Speed Term On/Off Button 
						

							13
5. Press the SPEED TEAM button of the Center Moduleagain, the SPEED TEAM mode will be released. The
Order Taker or All-in-One Headset allows the operator to
hear the voice prompt of the SPEED TEAM OFF.
Notes:• TALK is prohibited in the speed team mode.  If TALK is attempted with the Order Taker or the All-
in-One Headset, a voice prompt of Operation not
allowed is heard from the headset speaker. 
• If POS Remote is set for ON, you have to note that no button operation of the speed team is possible at
the center module. 
 Greeter
When the customer approaches the menu board, the voice
message recorded in the Center Module is automatically
output to the outside speaker. The Center Module has two
memories, and you can select either message.
[Method of recording message]
1. Press the Greeter ON/OFF Button of the Center Module. The Greeter ON/OFF Indicator will light in yellow.
2. Press the Greeter Memory Select Button of Center Module and select the memory 1 or 2.
3. Press the Greeter Record Button of Center Module. The Greeter Record Indicator will light in red.
4. Hold down the PAGE button at the PTP setting. Press the PAGE button at the PAGE LOCK setting. A message
can be recorded for 16 seconds at the maximum. 5. Release the PAGE button at the PTP setting. Press the
PAGE button again at the PAGE LOCK setting.
When recording is complete, one each of the recorded
messages is soon reproduced thereafter. 
Notes:• At the time of shipment from the factory, a message of “Please pull forward” is recorded in Message 1. 
If any recording is performed on Message 1, the
original message will be overridden by the new mes-
sage. 
• No recording is possible during Greeter reproduc- tion.
• It must be noted that the talking sound is also recorded if TALK operation is attempted during
recording. 
[Output setting of Greeter]
1. Press the Greeter ON/OFF Button of the Center Module. The Greeter ON/OFF Indicator will light in yellow.
2. Press the Greeter Memory Select Button of the Center Module, and select the memory 1 or 2.
3. Press the Greeter Playback Button of the Center Module, and set the output level of message to the optimum level
by the Greeter Output Level DOWN/UP Buttons.
4. Set the output destination of the message. • Output to the auxiliary speakerPress the Greeter Output Auxiliary Speaker Button of
the Center Module. The Greeter Output Auxiliary
Speaker Indicator will light in green.
• Output to the Headset Press the Greeter Output Headset Button of the
Center Module. The Greeter Output Headset
Indicator will light in green.
GREETERSTART
DELAY
ON
DOWN UP
1 2 REC
SELECT VOLUME
DESTI NATION
AUX HEADSET
HEADS
ET
PLAYBACK
r  PAGE button of the Order Taker
  or All-in-One Headset
w Greeter Memory Select Button e Greeter Record Button
q Greeter On/Off Button
GREETERSTART
DELAY
ON
DOWN UP
1 2 REC
SELECT VOLUME
DESTINATION
AUX H
EADS ET
HEADSET
PLAYBACK
e Greeter Output Level Buttons
r Greeter Output Headset Button
e Greeter Playback Button
w Greeter Memory Select Button r Greeter Output Auxiliary Speaker Buttont Greeter Start Delay Button
q Greeter On/Off Button 
						

							14
Note:• If POS Remote is set for ON, you have to note that no button operation of the Beep Day/Night is possible at the
center module.
DAY mode: When you are taking charge of lane A, if the
vehicle detector is on the lane A, you will hear the beep
A. If the vehicle detector is on of the lane B, you will not
hear the beep B.
NIGHT mode: When you are taking charge of lane A, if the
vehicle detector is on the lane A, you will hear the beep
A. If the vehicle detector is on of the lane B, you will hear
the low level beep B. When both vehicle detectors are
on, you will alternately hear the beep A and the low level
beep B.
5. When the delay is necessary for the message
When the customer approaches the menu board, the
message is output after a delay of 2 seconds. Press the
Greeter Start Delay Button of the Center Module. The
Greeter Start Delay Indicator will light in yellow.
 Vehicle Detector BEEP DAY/NIGHT
In the case of Double Drive-Thru configuration, it is possible
to select the Vehicle Detector Beep tone to be heard when a
customer approaches the menu board. 
Day/Night setup can be made by button operation at the
front panel of this unit. 
When the Day mode is set, the Beep Day/Night indicator of
the center module will light in yellow. When the Beep
Day/Night button is pressed, the Night mode is assumed
and this indicator will disappear. 
DAY/NIGHT Vehicle detector
Order Taker and All-in-One Headset
Lane A is ON Lane B is ON AB
DAY b
–
Beep A –
– b –
Beep B
bb Beep A
Beep B
NIGHT b
–
Beep A Low level Beep A
– bLow level Beep B
Beep B
bb Beep A + 
Low level beep B (*1) Beep B + 
Low level beep A (*2)
OPERATIONAL SETTING
SPEED TEAM BEEP
DAY/NIGHT
ON:DAY OUTSIDE
SP LEVEL
ON:DAY V/DET
OVERRIDE T/P
RELEASE
Vehicle Detector Beep DAY/NIGHT Button
*1: When you press the button T1, the beep will change to low level beep\
 B only.
*2: When you press the button T1, the beep will change to low level beep\
 A only.
  Outside Speaker Level DAY/NIGHT
The Outside Speaker level can be set up. 
Day/Night setup can be made by button operation at the
front panel of this unit. 
OPERATIONAL SETTING
SPEED
TEAM BEEP
DAY/NIGHT
ON:DAY OUTSIDE
SP LEVEL
ON:DAY V/DET
OVERRIDE T/P
PELEASE
Outside Speaker Level DAY/NIGHT Button
When the Day mode is set, the Outside SP Level indicator of
the center module will light in yellow. When the Outside SP
Level button is pressed, the Night mode is assumed and
this indicator will disappear. 
DAY mode: Normal level
NIGHT mode: 50% level (Attenuation)
Note: • If POS Remote is set for ON, you have to note that no button operation of the Outside Speaker Level is possi-
ble at the center module.  
						

							15
 Vehicle Detector Normal/Override On
The Vehicle Detector operation can be set up. 
Normal/Override On setup can be made by button operation
at the front panel of this unit. 
When the Override On mode is set, the V/D Override indica-
tor of the center module will light in yellow. When the V/D
Override button is pressed, the Normal mode is assumed
and this indicator will disappear. 
NORMAL: The vehicle detector turns on only when a vehicle
is detected at the menu board. When the detector turns
on, a beep tone is heard in the headset. When the Talk
button is pressed on the Order Taker or All-in-One
Headset side, the Outside Speaker and the Outside
Microphone are turned ON at the menu board. 
When the vehicle leaves, the vehicle detector turns off.
When setting the normal position, Auto Talk Lock mode
is enabled.
OVERRIDE ON: The vehicle detector is always turned on.
When setting the override on position, Auto Talk Lock
mode is invalid.
  Talk/Page Release
In Talk or Page mode, any talk is temporarily interrupted at
the headset (Order Taker or All-in-One Headset). 
Operation of Talk/Page Release is possible by button opera-
tion at the front panel of this unit. 
Notes:
• If POS Remote is set for ON, you have to note that no button operation of the Talk or Page Release is possible
at the center module. 
• It is impossible to release the Talk or Page mode of the All-in-One Headset or Order Taker in the manager
mode.
OPERATIONAL SETTING
SPEEDTEAM BEEP
DAY/NIGHT
ON:DAY OUTSIDE
SP LEVEL
ON:DAY V/DET
OVERRIDE T/P
RELEASE
Vehicle Detector Normal/Override On Button
OPERATIONAL SETTING
SPEED TEAM BEEP
DAY/NIGHT
ON:DAY OUTSIDE
SP LEVEL
ON:DAY V/DET
OVERRIDE T/P
RELEASE
Talk/Page Release Button 
						

							16
Panasonic WX-C3010 Series System Parts and Accessories
Note:Illustrations may differ from actual products.
 Center Module
WX-C3010 
All-in-One Headset
WX-H3050 
Order Taker
WX-T3020
 Headset
WX-H3027 
Battery
WX-B3030 (1UF653450R-MDSP)
• Only used for WX-H3050 and WX-
T3020
• WX-B3030 and 1UF653450R- MDSP are same models.  
Battery Charger
WX-Z3040
INSTA LL S YSTE M  S ET
TIN G
O PERA TIONAL S ET TIN G I
D R EG IS T
R ATIO N
G RE ETE
R
POW ER
TE LEPHO NE
CO NTR OL  O UT
START
DELA Y
O
N
DOWN
P
REVEC HO  C AN CELLE RDNR L EVELDU AL L ANE
L A N E S ELE
CT
POS RE MOT E
T X  P O W ERR ED         MAX
YELL OW   M
D
GR EEN  LO W
OF F        OFF
SE L
A
UX
SP AUX IN
TA LK
PA GE
BEEP
NEXT
O UTS IDE
SPE ED
T EAM BEE
P
DAY /NIGHT
O N: DAY O
UT SID E
SP L EVEL
ON:DA Y V/
DET
O VERR IDE T
/P
REL EAS E
SP
MIC S
P
MIC
AUX
BEEPPOS
AUDI O
UP
1 2 REC
TAL
K
PAGE
VEH ICLE
D ETE CTORSEL ECT V
O LUME
DEST INATI O
N
AUX HEA
DSET
HEA
DSET
PLAYBA CK
WX-H3050
Installation & Connections 
						

							17
Major Operating Controls and Their Functions
qAC Inlet
w Power On/Off Switch
e Through-hole
r Antenna
t Mounting Hole
y Terminal Board Cover
[INSTALLED SYSTEM SETTING]
The following buttons should be used by qualified service
personnel or system installers only.
\b PREV/NEXT Button (INSTALL SYSTEM SETTING,
PREV/NEXT)
These buttons select the system setting items.
i Select Button (SEL)
This button selects set value of the system setting items.
o Auxiliary Input On/Off Indicator (Green) (AUX IN)
This indicator is toggled ON when the auxiliary input
sound is provided through the auxiliary speaker.
qwe
t
r
y
t
r
ID REGISTRATION
INSTALLED SYSTEM SETTING
INSTALL SYSTEM SETTINGPREV
ECHO CANCELLERDNR LEVELDUAL LANE
LANE SELECT
POS REMOTE
TX POWER
RED        M AX
YELLOW  MD
GREEN   LOW
OFF        OFF
SEL
AUX
SP AUX IN
TALK
PAGE BEEP
NEXT
!5!6!7!8
o
!4
!\f !1
!2
!3
\bi
!\f Talk On/Off Indicator (Green) (TALK)
This indicator is toggled ON when the communication
between store personnel and a customer is provided
through the auxiliary speaker.
!1 Page On/Off Indicator (Green) (PAGE)
This indicator is toggled ON when the communication
among store personnel is provided through the auxiliary
speaker.
!2 Beep On/Off Indicator (Green) (BEEP)
This indicator is toggled ON when a beep is provided
through the auxiliary speaker.
!3 Echo Canceller Effect Level Control Indicator (ECHO
CANCELLER)
The removal rate of the echo canceller, intended to elim-
inate the echo returned from the menu board, is set up. 
OFF: Off
LOW: Green
MID: Yellow
HIGH: Red
!4 DNR Effect Level Control Indicator (DNR LEVEL)
The more the noise is reduced, the lower the sound
quality will be. The table of the page 27 relationship
between noise reduction level and quality.
OFF: Off
LOW: Green
MID: Yellow
HIGH: Red
!5 Dual lane On/Off Indicator (Green) (DUAL LANE)
When the TANDEM operation at the double drive-thru,
set to ON.
Installation & Connections 
						

							18
!6Lane select Indicator (Red/Green) (LANE SELECT)
Select the lane A or B at the double drive-thru.
Red: Selected Lane A
Green: Selected Lane B
!7 POS Remote Control Indicator (Green) 
(POS REMOTE)
This item selects the POS remote control On and Off.
OFF: POS Remote OFF
ON: POS Remote ON
!8 TX Power Indicator (Green) (TX POWER)
This item selects the transmit power Normal and
Attenuation.
OFF: Reduce Power (25 %)
ON: Normal Power
[ID REGISTRATION]
!9ID Registration Indicator (Red) (ID REGISTRATION)
This indicates that while the ID registration.
@\f ID Registration Button
Pressing this button for two second or more will turn the
ID registration mode On. When you push this button
again, it returns to a normal mode.
ID REGISTRATION
!9
@\f 
						

							19
Installations/Connections
Installation procedures 
Preparations(Refer to page 19.)
Installation of center modules on the wall(Refer to page 19.)
Wiring to the center modules(Refer to page 20.)
ID registration for follower units(Refer to page 25.)
[System Setup]
Installed System Setting
(Refer to page 26.)
Adjustments to adequate sound levels
Preparations
This Center Module is designed to be mounted on a wall directly. Please \
be advised of the following: 
• Procure 4 mounting screws according to the material of the installation \
area.  In this case, wood screws and nails should not be used.  Recommended screw: M4 x 25 mm
• Required pull-out capacity of a single screw/bolt is 118 N {12 k gf} or more. 
• If a wall board is too weak to support the total weight, the area shall \
be sufficiently reinforced.
 Installation of center modules on the wall
Fix the center module directly to the wall, using the prepared 4 screws.\
 (These screws are not furnished.) 
INSTALL SYSTEM S
ETTING
OPE RATIO NAL SETT ING I
D  R EGIST RATI ON
G REETER
PO W
ER
TE LE PH
ON E
C ON TR O L OU T
STA R T
D ELA Y
ON
DOW N
P
R EVECHO CANCELLE RDNR L
EVELDUAL LANE
LANE SELE CT
PO S REM OTE
T X  
PO WERR
ED         M AX
YELL OW
  MD
GR EEN  L OW
OFF         OFF
SEL
AUX
SP AUX IN
TA LK
PA GE
BE EP
NEXT
OU TS ID
E
SP E
ED
T E AM BE
EP
D AY/N IGHT
O N: DAYOU TS ID E
SP L EVELON: DAYV/DE T
O VER
RID E T
/P
P R ELE ASE
S
P
MIC SP
MIC
AU
X
BE
EP
PO S
AU DIO
UP
1 2 R
ECTA LK
P AG E
V E
HICLE
D ETE
C T
O RSELEC T VOLU
ME
D ESTIN ATION
AU X H
EAD
SET
H
EADSE T
PL AY BACK
386 mm {15-1/4}
150 mm {15-7/8}
20 mm
{3/4}
60 mm
{2-3/8} 150 mm {5-7/8}
225 mm {8-7/8}
386 mm {15-1/4}
25 mm {1}
Use the dents at the top or bottom of 
center module for wiring. When routing 
wires through the wall, make the 
openings according to the dimensions 
in this illustration. 
						

							20
Wiring to the center modules
1. Remove the terminal cover. 
Slide the front cover downwards by pressing its arrow-
marked part and pull the lower side of the cover toward
you. 
2. Insert a “minus” screwdriver in the slot as illustrated and remove the terminal socket from the main unit. 
3. Connect the wiring material to the terminal socket.  Use the “minus” screwdriver and loosen the screw locat-
ed on the upper surface of the terminal socket. 
Peel off the sheath from the tip of the wiring material and
insert the cable tip in the terminal socket. 
Firmly tighten the loosened screw by means of the
“minus” screwdriver. 
Repeat the above-mentioned same procedure for each
terminal. 
Note: Process the wires according to the following.
Recommended wire type: AWG 28 - 16 (Do not use sol- dered wires.)
Length to be stripped: 7 mm ± 1 mm {9/32 ± 1/16}
Diameter of screw: ø 2 mm {3/32}
Recommended tightening torque: 0.22 N·m to 0.25 N·m 4. Mount the cabled socket on the main unit.
Note: Insert the socket firmly into the main unit.
5. Slide the front cover from the bottom and mount it on the main unit. 
Note: Surely attach the front cover to the main unit.
INSTALL SYSTEM SETTING
OPER ATIONAL SETTING ID R
EGIST RATI ON
GR EETE R
POWER
TELEPHONE
CONTROL OUT
START
D ELAY
O
N
DO W N
PREVECHO CA
NCE LLE RDNR LEVELDUAL LANE
LANE SEL ECT
POS REMOTE
TX POWE RRED        MAX
YELLOW  MD
GREEN  L OW
OFF         OFF
SEL
AUX
SP AUX IN
TALK
PAGE BEEP
NEXT
O UTSIDE
S PEE D
TEAM B
EE P
D AY
/NIGHT
O N: DAY O
UTSI DE
S P LEVEL
O N:D AY V
/D ET
O VERRI DE T/
P
RELEASE
S
P
MIC S
P
MIC
A
U X
BEE P
POS
A U DI O
UP
1 2 R
EC
TA LK
P AG E
V EH
IC LE
DE TE CTO RSELE CT V
O LU ME
D ESTINATION
A U X H
EA DSET
HEAD
SET
P LAYB AC K
7 mm ± 1 mm
{9/32 ±  1/16}
Terminal socket
INSTALL SYSTEM SETTING
OPER ATIONAL SETTING ID R
EGIST RATI ON
GR EETE R
POWER
TELEPHONE
CONTROL OUT
START
D ELAY
O
N
DO W N
PREVECHO CA
NCE LLE RDNR LEVELDUAL LANE
LANE SEL ECT
POS REMOTE
TX POWE RRED        MAX
YELLOW  MD
GREEN  L OW
OFF        OFF
SEL
AUX
SP AUX IN
TALK
PAGE BEEP
NEXT
O UTSIDE
S PEE D
TEAM B
EE P
D AY
/NIGHT
O N: DAY O
UTSID E
S P LEVEL
O N:D AY V
/D ET
O VERRI DE T/
P
RELEASE
S
P
MIC S
P
MIC
A
U X
BEE P
POS
A U DI O
UP
1 2 R
EC
TA LK
P AG E
V EH
ICLE
DE TE CTO RSELE CT V
O LU ME
D ESTINATION
A U X H
EA DSET
HEA
DSET
P LAYB AC K