Panasonic Center Module Wx C3010 Operating Instructions

							INSTALL SYSTEM SETTING
OPERATIO NAL SETTING I
D R EGISTR ATION
G REETE R
POWER
TELE PHONE
CO NTRO L O UT
START
DELAY
O
N
DOWN
PREV
EC HO  C AN CELLE RDNR LE VELD UAL LA NE
LA NE S E
LECT
P OS  REMOTE
T X  P OW ERR ED         MAX
YELLO W  M D
GR EEN  LOW
OFF         OFF
SEL
A
UX
SP AUX IN
TALK
PAGE BEEP
NEXT
O UTSIDE
SPEE D
TEAM BEEP
DAY /NIGHT
O N: DAY O
UTSIDE
SP LEVEL
O N: DAY V/
DET
O VERRI DE T
/P
RELEASE
SP
MIC S
P
MIC
AUX
BEEPPOS
AUDI O
UP
1 2 REC
TALK
PAGE
VEHI CLE
D ETE CTORSELECT V
O LUME
DESTINATIO N
AUX HEADSET
HEA
DSET
PLAYBA CK
Before attempting to connect or operate this product, 
please read these instructions carefully and save this manual for future\
 use.
No model number suffix is shown in this Operating Instructions.
Center Module
Operating Instructions
Model No.WX-C3010
ENGLISH
FRANÇAIS 
						

							2
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a\
 Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection ag\
ainst harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, an\
d can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause \
harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause har\
mful interference in which case the user will be
required to correct the interference at his own expense.
FCC Warning: This transmitter must not be co-located or operated in conj\
unction with any other antenna or transmitter.
FCC Warning: This equipment complies with FCC radiation exposure limits \
set forth for uncontrolled equipment and meets
the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OE\
T65. This equipment should be installed and
operated with at least 20 cm and more between the radiator and persons \
body (excluding extremities: hands, wrists, feet
and legs).
FCC Warning: To assure continued FCC emission limit compliance, use only\
 the provided power supply cord and shielded
interface cable when connecting this device to the computer.  Also, any \
unauthorized changes or modifications to this equip-
ment would void the users authority to operate this device.
This device complies with Part 15 of the FCC Rules.  Operation is subjec\
t to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept an\
y interference received, including interference that
may cause undesired operation.
Responsible Party: Panasonic Corporation of North AmericaOne Panasonic Way, Secaucus, NJ 07094
Technical Support Party: Panasonic Consumer Electronics Company 1707 N. Randall Rd., Elgin IL. 60123
Technical Support Tel No.: 886-472-6767
For U.S.A.
The lightning flash with arrowhead symbol,
within an equilateral triangle, is intended to
alert the user to the presence of uninsulated
dangerous voltage within the products
enclosure that may be of sufficient magni-
tude to constitute a risk of electric shock to
persons.
CAUTION: TO  REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and mainte-
nance (servicing) instructions in the literature
accompanying the appliance. The model number and serial number of this product may be
found on the surface of the unit.
You should note the model number and serial number of this
unit in the space provided and retain this book as a perma-
nent record of your purchase to aid identification in the event
of theft.
Model No.
Serial No.
For U.S.A. 
						

							3
WARNING:
• This apparatus must be earthed.
• Apparatus shall be connected to a main socket outlet with a pro-tective earthing connection.
• The mains plug or an appliance coupler shall remain readily operable.
• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
• The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, should be
placed on the apparatus.
• All work related to the installation of this product should be made by qualified service personnel or system installers.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
• The connections should comply with local electrical code.
• The risk of hearing impairment due to exposure to excessive sound levels may be reduced by listening at lower volumes and
for shorter durations.
RSS-213
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.
ATTENTION:
A lithium-ion battery that is recyclable powers the prod-
uct you have purchased. Please call 1-800-8-BATTERY
for information on how to recycle this battery.
CAUTION:• Danger of explosion if battery is incorrectly replaced. Replaceonly with the same or equivalent type.
• These servicing instructions are for use by qualified service per- sonnel only. To reduce the risk of electric shock do not perform
any servicing other than that contained in the operating instruc-
tions unless you are qualified to do so.
For Canada
ENGLISH
CAUTION
The FCC ID number for this radio equipment is listed below.
FCC ID: ACJ9TAWX-C3010
For U.S.A.
ICES-003This Class A digital apparatus complies with Canadian ICES-003.
For Canada 
						

							4
Limitation of Liability
THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHE\
R EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS F\
OR ANY PARTICULAR PURPOSE, OR
NON-INFRINGEMENT OF THE THIRD PARTYS RIGHT.
Disclaimer of Warranty
IN NO EVENT SHALL MATSUSHITA ELECTRIC INDUSTRI-
AL CO,. LTD. BE LIABLE TO ANY PARTY OR ANY PERSON,
EXCEPT FOR REPLACEMENT OR REASONABLE MAINTE-
NANCE OF THE PRODUCT, FOR THE CASES, INCLUDING
BUT NOT LIMITED TO BELOW:(1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMI- TATION, DIRECT OR INDIRECT, SPECIAL, CONSE-
QUENTIAL OR EXEMPLARY, ARISING OUT OF OR
RELATING TO THE PRODUCT;
(2) PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF
THE USER;
(3) UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFI- CATION OF THE PRODUCT BY THE USER; (4) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE,
OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM
COMBINED BY THE DEVICES OF THIRD PARTY;
(5) PERSONAL INJURY, ANY LOSS OR DAMAGE, ARISING OUT OF THE DROP CAUSED BY THE INCOMPLETE
INSTALLATION. 
						

							5
Important Safety Instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the ma\
nufacturers instructions.
8) Do not install near any heat sources such as radiators, heat registers, \
stoves, or other apparatus (including amplifiers) that
produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug\
. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third groundi\
ng prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your ou\
tlet, consult an electrician for replacement of the obs o-
lete outlet.
10) Protect the power cord from being walked on or pinched particularly at p\
lugs, convenience receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by th\
e manufacturer, or sold with the apparatus. When a c art
is used, use caution when moving the cart/apparatus combination to avoid\
 injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long pe\
riods of time.
14) Refer all servicing to qualified service personnel. Servicing is require\
d when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or\
 objects have fallen into the apparatus, the appa-
ratus has been exposed to rain or moisture, does not operate normally, o\
r has been dropped.
S3125A 
						

							6
Limitation of Liability  ........................................................................\
........................................................... 4
Disclaimer of Warranty  ........................................................................\
................................ ....................... 4
Important Safety Instructions ........................................................................\
......................... ..................... 5
Preface ................................................................\
....................................................... ................................ 7
Features ...............................................................\
....................................................... ................................ 7
Precautions ............................................................\
....................................................... .............................. 8
Operations .............................................................\
....................................................... ............................. 9
Major Operating Controls and Their Functions  ........................................................................\
.......... ........ 9
 WX-C3010 Center Module ........................................................................\
................................ ............ 9
Operating Procedures  ........................................................................\
.................................. ...................... 12
 Basic Operation ........................................................................\
....................................... ..................... 12
 Power ON  ........................................................................\
............................................. .................... 12
 Communications with Customers (TALK)  ........................................................................\
................. 1 2
 Communications with other Store Personnel (PAGE)  ....................................................................... 12
 Double Drive-Thru Lane Changeover  ........................................................................\
..................... .. 12
 Power OFF  ........................................................................\
............................................. ................... 12
 Convenient Functions  ........................................................................\
.................................. ................. 12
 Auto Talk Lock  ........................................................................\
........................................ .................. 12
 Manager Mode  ........................................................................\
.......................................... ............... 12
 Speed Term  ........................................................................\
.............................................................. 12
 Greeter ................................................................\
....................................................... ....................... 13
 Vehicle Detector BEEP DAY/NIGHT  ........................................................................\
....................... .. 14
 Outside Speaker Level DAY/NIGHT ........................................................................\
......................... 14
 Vehicle Detector Normal/Override On  ........................................................................\
................... ... 15
 Talk/Page Release  ........................................................................\
..................................... ............... 15
Installation & Connections  ........................................................................\
............................ .................. 16
Panasonic WX-C3010 Series System Parts and Accessories .................................................................... 16
Major Operating Controls and Their Functions  ........................................................................\
.......... ........ 17
Installations/Connections ..............................................\
....................................................... ...................... 19
 Installation procedures   ........................................................................\
.............................. .................. 19
 Preparations ...........................................................\
....................................................... ....................... 19
 Installation of center modules on the wall  ........................................................................\
............ ........ 19
 Wiring to the center modules  ........................................................................\
.......................... ............. 20
 Clamping the Power Plug and Power Cord ........................................................................\
................ .. 21
 Basic Connection  ........................................................................\
...................................... ................... 22
 POS (Point of sales)-System Connection  ........................................................................\
................ ..... 23
 Double-Drive-Thru Connection .............................................................\
................................................ 24
 ID registration for follower units  ........................................................................\
.................... ................ 25
 Installed System Setting  ........................................................................\
.............................. ................. 26
 Setup operation for AUX SP (Auxiliary Speaker)  ........................................................................\
...... 26
 Setup operation for Echo Canceller (Echo Canceller Effect Level Control\
)  ..................................... 27
 Setup operation for DNR Level (Digital Noise Reduction Effect Level Con\
trol)  ............................... 27
 Setup operation for Dual Lane  ........................................................................\
......................... ......... 28
 Lane setup  ........................................................................\
............................................ .................... 29
 POS Remote setup  ........................................................................\
...................................... ............. 29
 TX Power setup  ........................................................................\
........................................ ................. 29
 Info about POS Remote functions  ........................................................................\
....................... ......... 30
Maintenance & Specifications  ........................................................................\
.......................... ............... 31
Troubleshooting........................................................................\
................................................................... 31
Specifications .........................................................\
....................................................... ............................. 33
Standard accessories  ........................................................................\
.................................. ...................... 34
CONTENTS 
						

							7
Preface
Center Module WX-C3010 is exclusively designed for Panasonic Wireless Co\
mmunication System, which is used with drive-thru
menu boards, etc. The system operates on 1.9 GHz DECT.
Features
• 1.9 GHz DECT* is used with center module to prevent the interference fro\
m microwave ovens or wireless LAN used with 2.4GHz DECT.
Four-channel simultaneous communication in full duplex (TALK & PAGE) u\
sing DECT technology facilitates workflows at
drive-thrus, and digital technology enables simultaneous communications.\
 DECT technology can be used even in the
places where wiring is difficult.
*Digital Enhanced Cordless Telecommunications
• DNR (Digital Noise Reduction)
DNR function, processed in the Digital Signal Processor (DSP), reduces\
 noise to improve sound quality.
• Acoustic Echo Canceller eliminates acoustic echo at the menu board.
• Greeter When a customer approaches the menu board, the message* recorded in the \
center module is automatically output from
the menu board speaker.
* Up to two messages can be recorded.
• Four-channel simultaneous communication The total number of All-in-One Headsets and Order Takers that can be reg\
istered is 32. Up to four operators can communi-
cate at the same time using All-in-One Headsets and Order Takers.
• Manager mode It is possible to set the manager mode to one of the registered All-in-O\
ne Headsets or Order Takers. A person using this
headset or Order Taker has the priority of communication. 
						

							8
Precautions
• Handle this product with care. The product contains sensitive components\
 that can be damaged by improper handling orstorage.
• Repair or replace any defective components.
• Use this product for indoor use only.
• Do not expose this product to direct sunlight for hours and do not insta\
ll the product near a heater or an air conditioner. Otherwise, it may cause deformation, discoloration and malfunction. Keep\
 this product away from water.
• Avoid installing in the following locations. • Locations where a chemical agent is used such as a swimming pool
• Locations under the air conditioner 
• Locations near the fryer
• Locations near the grill 
• Locations in a humid or dust-laden environment
• Locations near flammable gas or vapor
• Locations where radiation or x-ray emissions are produced
• Locations subject to strong magnetic field or radio waves
• Locations where corrosive gas is produced
• Locations where it may be damaged by briny air such as seashores
• Locations subject to vibrations (This product is not designed for on-ve\
hicle use.)
• Be sure to remove this product if it is not in use.
• Avoid connections during a lightning storm. Otherwise, an electric shock\
 may be caused. 
						

							9
Major Operating Controls and Their Functions
qPower ON/OFF Switch
This switch turns the power of the center module on and
off.
[COMMUNICATION INDICATORS]
wPower Indicator (Green) (POWER)
This indicates that the power of cen-
ter module is on.
e Talk/Gooseneck Microphone/
Indicator (Yellow) (TALK)
This lights up during conversation
with customers.
r Page Indicator (Green) (PAGE)
This lights up during conversation
among store personnel.
t Vehicle Detector Indicator (Yellow) 
(VEHICLE DETECTOR)
This lights up when a vehicle is sensed by the vehicle
detector. The indicator blinks while the speed team
mode is active.
[CONTROL INDICATORS]
yTelephone Indicator (Green) (TELEPHONE)
When the Order Taker or the All-in-One Headset is set in
the manager mode and the Optional Function Button [R]
is pressed on the Order Taker or All-in-One Headset
side, operation cannot be forwarded for talking or pag-
ing. At that time, this indicator lights. 
When the Optional Function Button is pressed on the
Order Taker or All-in-One Headset side again, the talk or
page operation is recovered. The Telephone Indicator is
turned OFF. 
\b Control Output Indicator (Green) (CONTROL OUT)
This indicator lights while the external control.
[VOLUME CONTROLS]
iOutside Speaker Volume (OUTSIDE, SP)
This control sets the output level of outside speaker.
o Outside Microphone Volume (OUTSIDE, MIC)
This control sets the input level of outside microphone.
WX-C3010 Center Module
GREETER COMMUNICATION
INDICATORS
OPERATIONAL SETTING
VOLUME CONTROLS
q
CONTROL INDICATORS
POWER
TALK
PA GE
VEHICLE
DETECTOR
w
e
r
t
OPERATIONAL SETTING
OUTSIDE
SPEED TEAM BEEP
DAY/NIGHT ON:DAY OUTSIDE
SP LEVEL ON:DAY V/DET
OVERRIDE T/P
RELEASE
SP
MIC SP
MIC
AUX
BEEPPOS
AUDIO
io!\f!1!2!3
TELEPHONE
CONTROL OUTy\b
Operations 
						

							10
!\fAuxiliary Speaker Volume (AUX, SP)
This control sets the output level of auxiliary speaker.
!1 Auxiliary Microphone Volume (AUX, MIC)
This control sets the input level of gooseneck micro-
phone.
!2 Vehicle Detector Beep Volume (BEEP)
This control sets the vehicle detection beep tone for the
Order Taker or the All-in-One Headset.
!3 POS Audio Volume (POS AUDIO)
This control sets the input level of POS audio.
[OPERATIONAL SETTING]
!4Speed Team Indicator (yellow) (SPEED TEAM)
This indicates that the speed team mode is on.
!5 Speed Team On/Off Button
This button turns the speed team mode on and off.
!6 Vehicle Detector Beep Day/Night Indicator (yellow)
(BEEP DAY/NIGHT ON:DAY)
This indicates that the vehicle detector beep has select-
ed DAY.
!7 Vehicle Detector Beep Day/Night Button
This button turns the vehicle detector beep DAY and
NIGHT.
Day mode: Disables the vehicle detector beep on the
other lane. 
Night mode: Reduces the volume of the vehicle detec-
tor beep on the other lane. 
!8 Outside Speaker Level Indicator (yellow) (OUTSIDE
SP LEVEL ON:DAY)
This indicates that the outside speaker level has select-
ed normal level.
!9 Outside Speaker Level DAY/NIGHT Button
This button turns the outside speaker level normal level
and 50% level.
@\f Vehicle Detector Normal/Override On Indicator (yel-
low) (V/DET OVERRIDE)
This indicates that the vehicle detector has selected
Override On. @1
Vehicle Detector Normal/Override On Button
This button turns the vehicle detector Normal and
Override On.
NORMAL: The vehicle detector turns on only when vehi-
cle is detected at the menu board.
OVERRIDE ON: The vehicle detector is always turned
on.
@2 Talk/Page Release Button (T/P RELEASE)
The button is used to release temporarily the talk/page
communication of the Order Taker or All-in-One
Headset.
[GREETER]
@3Greeter On/Off Indicator (yellow) (GREETER, ON)
This indicates that the greeter function has selected on.
@4 Greeter On/Off Button (GREETER, ON)
This button turns the greeter function on and off.
@5 Greeter Memory Select and Output Level Indicator
(green/yellow/red) (SELECT)
This indicates that the greeter memory has been select-
ed. Each memory has a capacity to record a message
for 16 seconds at the maximum.
1:This indicates that the greeter memory has selected
1. (The message of “Please pull forward” is a factory
default.)
2: This indicates that the greeter memory has selected
2.
Off: Greeter is Off.
Green: When the greeter output level set in LOW, the
indicator lights up in green.
Yellow: When the greeter output level set in MID, the
indicator lights up in yellow.
Red: When the greeter output level set in HIGH, the indi-
cator lights up in red.
@6 Greeter Memory Select Button (SELECT)
This button selects either of the greeter memories.
OPERATIONAL SETTING
OUTSIDE
SPEED TEAM BEEP
DAY/NIGHT
ON:DAY OUTSIDE
SP LEVEL
ON:DAY V/DET
OVERRIDE T/P
RELEASE
SP
MIC SP
MIC
AUX
BEEPPOS
AUDIO
!5 !7 !9 @1 @2
!4
!6!8@\f
GREETERSTART
DELAY
ON
DOWN UP
1 2 REC
SELECT VOLUME
D ESTINATION
AUX HEADSET
HEADS
ET
PLAYBACK
@4@9
@3@8@7
#4
#5
#3#6
#2
#\f
#1
@5
@6