Palm M500 Handheld Instructions Manual

							Chapter 8 Page 221
Plug-in applications
You can create plug-in applications containing script commands that 
extend the functionality of the built-in script commands. A plug-in 
application is a standard PRC application that you install on your 
handheld just like any other application. After you install the plug-in 
application, you can use the new script commands in a login script. 
Plug-in applications have the following characteristics:
nWritten in C language 
nCompiled into a device executable
nCalled properly from a login script
nAble to return control to a login script after it terminates
nCreated using a development environment that supports Palm OS® 
software, such as Metrowerks CodeWarrior for Palm Platform. 
For additional information on creating plug-in applications, send 
e-mail to Palm Developer Support at [email protected].
Deleting a service template
There is only one way to delete a service template: use the Delete 
command from the Service menu.
To delete a service template:
1. Tap the Service pick list.
2. Tap the service template you want to delete.
3. Tap the Menu icon  . 
4. Tap Service, and then tap Delete.
5. Tap OK.
Network preferences menu commands
The Network Preferences screen includes menu commands to make it 
fast and easy to create and edit service templates. TCP/IP application 
menus are shown here for your reference. See “Using menus” in 
Chapter 1 for more information about choosing menu commands.
Service menu 
						

							Page 222  Setting Preferences for Your Handheld
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using 
TCP/IP, check this section and try the suggestions listed.
Displaying expanded Service Connection Progress 
messages
It’s helpful to identify at what point in the login procedure the 
connection fails. An easy way to do this is to display the expanded 
Service Connection Progress messages. Expanded Service Connection 
Progress messages describe the current stage of the login procedure. 
Press the lower half of the scroll button at any point during login to 
display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does 
not give you enough information to find out why you cannot connect 
to your ISP or dial-in server, take a look at the Network Log. The 
Network Log lists all of the communication that occurs between your 
modem and your dial-in server during the login procedure. The 
information in the Network Log can help your ISP or your System 
Administrator pinpoint where the login procedure communication 
fails and why.
To view the Network Log:
1. Tap Options, and then tap View Log.
2. Tap the up and down arrows of the scroll bar to see the entire 
Network Log.
3. Tap Done.
Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not 
enter that information in the Network Preferences screen, it will 
appear that you successfully logged into your network. When you try 
to use an application or look up information, however, the connection 
fails. If this occurs, try adding a DNS number. Ask your ISP or your 
System Administrator for the correct Primary and Secondary DNS IP 
numbers. 
						

							Chapter 8 Page 223
Owner preferences
The Owner Preferences screen enables you to record a name, company 
name, phone number, or any other information that you want to 
associate with your handheld.
If you use the Security application to turn off and lock your handheld 
with a password, information that you put in the Owner Preferences 
displays the next time you turn on your handheld. See Chapter 1 for 
more information.
To enter the Owner preferences:
nEnter the text that you want to associate with your handheld in the 
Owner Preferences screen. If you enter more text than can fit on 
one screen, a scroll bar automatically appears on the right side of 
the screen.
If you assign a password with the Security application, the 
information in the Owner Preferences screen cannot be changed. In 
this case, an Unlock button appears at the bottom of the screen. 
To unlock the Owner Preferences screen:
1. Tap Unlock.
2. Enter the password that you defined in the Security application.
3. Tap OK.
ShortCuts preferences
The ShortCuts Preferences screen enables you to define abbreviations 
for entering text with Graffiti strokes. This section describes how to 
create, edit, and delete a ShortCut. See Chapter 2 for more information 
on the use of ShortCuts.  
						

							Page 224  Setting Preferences for Your Handheld
Creating a ShortCut
You can create a ShortCut for any words, letters, or numbers. All 
ShortCuts you create appear on the list in the ShortCut Preferences 
screen. All the ShortCuts are available in any of your handheld 
applications and are backed up on your computer when you perform 
a HotSync operation.
To create a ShortCut:
1. Tap New.
2. On the ShortCut name line, enter the letters you want to use to 
activate the ShortCut.
3. Tap the ShortCut Text area and enter the text that you want to 
appear when you write the ShortCut characters.
Tip:You may want to add a space (space character) after the 
last word in your ShortCut text. This way, a space 
automatically follows the ShortCut text.
4. Tap OK.
Tip:To use a ShortCut, draw the ShortCut stroke followed by the 
ShortCut characters. When you draw the ShortCut stroke, the 
ShortCut symbol appears at the insertion point to show that 
you are in ShortCut mode.
ShortCut   
Tap 
New 
						

							Chapter 8 Page 225
Editing a ShortCut
After you create a ShortCut, you can modify it at any time.
To edit a ShortCut:
1. Tap the ShortCut you want to edit.
2. Tap Edit.
3. Make the changes you want and tap OK.
Deleting a ShortCut
If you no longer need a ShortCut, you can delete it from the list of 
ShortCuts.
To delete a ShortCut:
1. Tap the ShortCut you want to delete.
2. Tap Delete.
3. Tap Yes. 
						

							Page 226  Setting Preferences for Your Handheld 
						

							Appendix A Page 227
Appendix A
Maintaining Your 
Handheld
This chapter provides information on the following:
nProper care of your handheld
nProlonging battery life
nResetting your handheld
Caring for your handheld
Your handheld is designed to be rugged and reliable and to provide 
years of trouble-free service. Please observe the following general tips 
when using your handheld:
nTake care not to scratch the screen of your handheld. Keep the 
screen clean. When working with your handheld, use the supplied 
stylus or plastic-tipped pens intended for use with a touch-
sensitive screen. Never use an actual pen or pencil or other sharp 
object on the surface of the handheld screen.
nYour handheld is not waterproof and should not be exposed to rain 
or moisture. Under extreme conditions, water may enter the 
circuitry through the front panel buttons. In general, treat your 
handheld as you would a pocket calculator or other small 
electronic instrument.
nTake care not to drop your handheld or subject it to any strong 
impact. Do not carry your handheld in your back pocket: if you sit 
on it, you may damage it.
nProtect your handheld from temperature extremes. For example, 
do not leave your organizer on the dashboard of a car on a hot day 
or on a day when temperatures are below freezing, and keep it 
away from heaters and other heat sources.
nDo not store or use your handheld in any location that is extremely 
dusty, damp, or wet.
nUse a soft, damp cloth to clean your handheld. If the surface of the 
handheld screen becomes soiled, clean it with a soft cloth 
moistened with a diluted window-cleaning solution. 
						

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Battery considerations
Please note the following considerations for the battery in your 
handheld:
nUnder normal conditions, your handheld battery should remain 
charged by placing it in the cradle for just a few minutes each day. 
You can conserve battery life by minimizing the use of the 
backlight feature, and changing the Auto-off setting that 
automatically turns the handheld off after a period of inactivity. 
See “General preferences” in Chapter 8 for more information.
nIf the battery becomes low in the course of normal use, an alert 
appears on the handheld screen describing the low battery 
condition. If this alert appears, perform a HotSync
® operation to 
back up your data; then leave your handheld in the cradle to 
recharge the unit. This helps prevent accidental data loss.
n  If the battery drains to the point where your handheld does not 
operate, it stores your data safely for about a week. In this case, 
there is enough residual energy in the battery to store the data, but 
not enough to turn on your handheld. If your handheld does not 
turn on when you press the power button, you should recharge the 
unit immediately.
nIf your battery drains and you have the unit in an uncharged state 
for an extended period of time, you can lose all of the stored data. 
nThere are no serviceable parts inside your handheld, so do not 
attempt to open the unit. 
nIf you ever dispose of your handheld, please dispose of it without 
damaging the environment. Take your handheld to your nearest 
environmental recycling center. 
						

							Appendix A Page 229
Resetting your handheld
Under normal circumstances, you will not have to use the reset 
button. On rare occasions, however, your handheld may no longer 
respond to buttons or the screen. In this case, you need to perform a 
reset to get your handheld running again.
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over 
again. All records and entries stored in your handheld are retained 
with a soft reset. After a soft reset, the Welcome screen appears, 
followed by the Date and Time Preferences screen (to set date and 
time). 
To perform a soft reset:
nUse the reset tip tool, or the tip of an unfolded paper clip (or similar 
object without a sharp tip), to gently press the reset button inside 
the hole on the back panel of your handheld.
Tip:The metal and plastic stylus that comes with your handheld 
has a reset tip inside. To use it, unscrew the metal barrel from 
the stylus quill.
Reset button 
						

							Page 230  Maintaining Your Handheld
Performing a hard reset
With a hard reset, all records and entries stored in your handheld are 
erased. Never perform a hard reset unless a soft reset does not solve 
your problem. 
Note: You can restore any data previously synchronized with your 
computer during the next HotSync operation.
To perform a hard reset:
1. Hold down the power button on the front panel of the handheld.
2. While holding down the power button, use the reset tip tool, or the 
tip of an unfolded paper clip (or similar object without a sharp tip) 
to gently press and release the reset button.
3. Wait for the Palm™ logo to appear; then release the power button.
4. When a message appears on the handheld screen warning that you 
are about to erase all the data stored on your handheld, do one of 
the following:
Press the upper half of the scroll button on the front panel of the 
handheld to complete the hard reset and display the Digitizer 
screen.
Press any other button to perform a soft reset.
Note:With a hard reset, the current date and time are retained. 
Formats Preferences and other settings are restored to their 
factory default settings.
To restore your data from a Windows computer 
after a hard reset:
1. Click the HotSync icon ™ in the Windows system tray (bottom-
right corner of the taskbar).
Tip:You can also click the HotSync command on the Palm 
Desktop software menu bar.
2. From the HotSync Manager menu, choose Custom.