Northern Telecom Voice Mail 4,0 Reference Guide
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Off-premise Message Notification 65 P0886602 Issue 1.0Norstar Voice Mail Reference Guide 14.Press OK or £ to accept the stop time. 15.Press NEXT or £ to accept the start time that you entered. Press CHNG or Ú to change the start time. Note:Steps 16 and 17 allow you to review the start and stop times. 16.Press NEXT or £ to accept the stop time that you entered. Press CHNG or Ú to change the stop time. 17.You can choose to be notified of all new messages or urgent messages only. Press OK or £ to accept the default message type new. This means you are notified whenever you receive a new message. Press CHNG or Ú to change the message type to urgent. Changing the message type to urgent means you are notified only when you receive an urgent message. 18.Press ¨ to end the session. RETRY Start: CHNG NEXT Stop: CHNG NEXT Msg type: new CHNG OK Msg notify ADMIN SELECT
66 Off-premise Message Notification Norstar Voice Mail Reference GuideP0886602 Issue 1.0 Setting up Off-premise Message Notification to a pager number When you set up Off-premise Message Notification, you can add special characters to the destination pager number. Read: • Adding special characters to the destination number on page 54 • Example of a destination pager number on page 66 Example of a destination pager number If you are assigning a pager destination number from behind a PBX or Centrex+, remember to insert a á (depending on your system) before the £ to access an outside line. There is a combined limit of 29 characters for the pager phone number and the pager message. For example, to reach your pager, enter: £Ý Û Þ Þ Þ Ú Û ÜÝ £ Ü where: £ specifies the next digits are special characters Ý recognizes dial tone Û specifies the next digits are numbers to be dialed Þ Þ Þ Ú Û ÜÝ is the pager phone number dialed Üinserts a timed pause Depending on the company supplying your paging service, the programing sequence may vary. For more information about setting the destination phone number parameters for your pager, contact your pager company. To set up Off-premise Message Notification to one pager number for the first time: 1.Press Äá¡Ú to open your mailbox. 2.Enter your mailbox password and press OK or £. 3.Press ADMIN or ¡ . 4.Press ß to open the Off-premise Message Notification menu. 5.Press ADMIN or Ú to set up Off-premise Message Notification. 6.Press PAGER or Ü to choose a pager number destination. Pswd: OTHR RETRY 0 new 0 saved PLAY REC Mailbox admin GREET PSWD QUIT Msg notify SELECT Destination: PHONE EXT
Off-premise Message Notification 67 P0886602 Issue 1.0Norstar Voice Mail Reference Guide 7.Enter the destination pager number and press OK or £. 8.Press OK or £ to accept the destination pager number. The represents the pager number. Press ADD or Û to add special characters. If the paging service requires additional answer or setup time, add pause characters to the beginning of the pager message. For information, refer to Adding special characters to the destination number on page 54. After you add special characters, press OK or £ to accept the destination number. 9.Press NEXT or £ to accept the default pager message (represented by the xxxx). The default pager message sent by Norstar Voice Mail is the Norstar Voice Mail DN. This is the sequence of digits sent after the pager service is dialed (to notify you of who is paging you). Press CHNG or Ú to change the pager message. Note:There is a combined limit of 29 characters for the pager phone number and the pager message. 10.You can choose to be notified of all new messages or urgent messages only. Press OK or £ to accept the default message type new. This means you are notified whenever you receive a new message. Press CHNG or Ú to change the message type to urgent. Changing the message type to urgent means you are only notified when you receive an urgent message. 11.Press ¨ to end the session. Pager: RETRY ADD Show: CHNG NEXT Msg type: new CHNG OK Msg notify ADMIN SELECT
68 Off-premise Message Notification Norstar Voice Mail Reference GuideP0886602 Issue 1.0 Changing Off-premise Message Notification To change the parameters of Off-premise Message Notification refer to: •Changing Off-premise Message Notification parameters • Changing the destination type from a pager to a telephone or extension on page 69 • Changing the destination type from phone or extension to a pager on page 70 Changing Off-premise Message Notification parameters To change the Off-premise Message Notification parameters from your Norstar telephone (assuming that you have entered a time range): 1.Press Äá¡Ú to open your mailbox. 2.Enter your mailbox password and press OK or £. 3.Press ADMIN or ¡ . 4.Press ß to open the Off-premise Message Notification menu. 5.Press ADMIN or Ú to set up Off-premise Message Notification. 6.Press CHNG or Ú to change the destination. Note:The represents the type of destination (phone, extension or pager). 7.Press PHONE or Ú to choose a phone number destination. Press EXT or Û to choose a DN destination. Press PAGER or Ü to choose a pager number destination. 8.Enter the destination number and press OK or £. The destination phone number cannot be longer than 30 digits. Note:The represents the type of destination (phone, extension or pager). Pswd: OTHR RETRY 0 new 0 saved PLAY REC Mailbox admin GREET PSWD QUIT Msg notify SELECT Notify: NEXT Destination: PHONE EXT PAGER : RETRY
Off-premise Message Notification 69 P0886602 Issue 1.0Norstar Voice Mail Reference Guide Changing the destination type from a pager to a telephone or extension To change the Off-premise Message Notification destination from a pager to a phone or extension (assuming that you have never entered a time range):9.Press OK or £ to accept the destination number (represented by the ). Press ADD or Û to add special characters if the destination number is a phone or pager. For information, refer to Adding special characters to the destination number on page 54. After you add special characters, press OK or £ to accept the destination number. Note:If you chose a phone or extension destination, go to step 11. 10.Press CHNG or Ú to change the destination and repeat steps 7 to 9. Press NEXT or £ to continue. Note:The represents the type of destination (phone, extension or pager). 11.Press CHNG or Ú to change the start time. Press NEXT or £ to accept the start time. 12.Press CHNG or Ú to change the stop time. Press NEXT or £ to accept the stop time. Note:Steps 13 and 14 allow you to review the start and stop times. 13.Press CHNG or Ú to change the message type to urgent. Press OK or £ to accept the new default message. You can choose to be notified of all new messages or urgent messages only. This means you are notified whenever you receive a new message. Changing the message type to urgent means you are notified only when you receive an urgent message. 14.Press ¨ to end the session. 1.Press Äá¡Ú to open your mailbox. 2.Enter your mailbox password and press OK or £. Notify: CHNG NEXT Start: CHNG NEXT Stop: CHNG Msg type: new CHNG OK Msg notify ADMIN SELECT Pswd: OTHR RETRY
70 Off-premise Message Notification Norstar Voice Mail Reference GuideP0886602 Issue 1.0 Changing the destination type from phone or extension to a pager To change the Off-premise Message Notification destination from a phone or extension to a pager:3.Press ADMIN or ¡ . 4.Press ß to open the Off-premise Message Notification menu. 5.Press ADMIN or Ú to change Off-premise Message Notification. The displays show a review of the first destination type and destination number, followed by the display in step 6. 6.Press CHNG or Ú to change the destination type and the destination number. 7.Choose the type of destination number. Press PHONE or Ú to choose a phone number destination. Press EXT or Û to choose a DN destination. 8.Press OK or £ to accept the destination number. Press ADD or Û to add special characters if the destination number is a phone. For information, refer to Adding special characters to the destination number on page 54. 9.Press NEXT or £ to continue. Note:The represents the type of destination (telephone or extension). 1.Press Äá¡Ú to open your mailbox. 2.Enter your mailbox password and press OK or £. 3.Press ADMIN or ¡ . 4.Press ß to open the Off-premise Message Notification menu. 0 new 0 saved PLAY REC Mailbox admin GREET PSWD QUIT Msg notify SELECT Notify: pager NEXT Destination: PHONE EXT PAGER Notify: CHNG Pswd: OTHR RETRY 0 new 0 saved PLAY REC Mailbox admin GREET PSWD QUIT
Off-premise Message Notification 71 P0886602 Issue 1.0Norstar Voice Mail Reference Guide Setting up Off-premise Message Notification to more than one destina- tion You can receive notification of a message at a maximum of five different destination numbers assigned by you. The following steps show you how to enter a phone number destination and then add a pager destination for the first time. To set up Off-premise Message Notification to more than one destination number: 5.Press ADMIN or Ú to change Off-premise Message Notification. The displays show a review of the first destination type and destination number, followed by the display in step 6. 6.Press CHNG or Ú to change the destination type and the destination number. Note:The represents the type of destination (phone or extension). 7.Press PAGER or Ü to choose a pager number destination. 8.Press NEXT or £ to continue. 1.Press Äá¡Ú to open your mailbox. 2.Enter your mailbox password and press OK or £. 3.Press ADMIN or ¡ . 4.Press ß to open the Off-premise Message Notification menu. 5.Press ADMIN or Ú to set up Off-premise Message Notification. 6.Press PHONE or Ú to choose a destination phone number. 7.Enter the destination phone number and press OK or £. The destination phone number cannot be longer than 30 digits. Msg notify SELECT Notify: NEXT Destination: PHONE EXT Notify:pager CHNG Pswd: OTHR RETRY 0 new 0 saved PLAY REC Mailbox admin GREET PSWD QUIT Msg notify SELECT Destination: EXT PAGER Ph:
72 Off-premise Message Notification Norstar Voice Mail Reference GuideP0886602 Issue 1.0 8.Press OK or £ to accept the destination phone number. The represents the phone number. Press ADD or Û to add special characters. For information, refer to Adding special characters to the destination number on page 54. After you add special characters, press OK or £ to accept the destination number. 9.Enter the start time for Off-premise Message Notification. This is a four-digit field. Any single-digit hour and minute must be preceded by a zero. 10.Press AM or Ú or PM or Û. 11.Press OK or £ to accept the start time. 12.Enter the time when Off-premise Message Notification is to stop. This is a four digit field. Any single-digit hour and minute must be preceded by a zero. 13.Press AM or Ú or PM or Û. 14.Press OK or £ to accept the stop time. 15.Press NEXT or £. 16.Press NEXT or £to continue. Press SETUP to add another destination. 17.Press NEXT or £ to accept the start time that you entered. Press CHNG or Ú to change the start time. Note:Steps 23 and 24 allow you to review the start and stop times. 18.Press NEXT or £ to accept the stop time that you entered. Press CHNG or Ú to change the stop time. ADD Start hhmm: RETRY RETRY AM PM RETRY OK Stop hhmm: RETRY RETRY AM PM RETRY OK Notify 2:pager CHNG OTHR Notify 3:none SETUP Start: CHNG NEXT Stop: CHNG NEXT
Off-premise Message Notification 73 P0886602 Issue 1.0Norstar Voice Mail Reference Guide Deleting an Off-premise Message Notification destination number If you have set up more than one destination number in Off-premise Message Notification, you are given the option to delete the destination(s). To delete an Off- premise Message Notification destination: 19.You can choose to be notified of all new messages or urgent messages only. Press OK or £ to accept the default message type new. This means you are notified whenever you receive a new message. Press CHNG or Ú to change the message type to urgent. Changing the message type to urgent means you are notified only when you receive an urgent message. 20.Press ¨ to end the session. 1.Press Äá¡Ú to open your mailbox. 2.Enter your mailbox password and press OK or £. 3.Press ADMIN or ¡ . 4.Press ß to open the Off-premise Message Notification menu. 5.Press ADMIN or Ú to set up Off-premise Message Notification. 6.Press OTHR if you want to delete the first destination, or press NEXT or £ to scroll through the destinations until you find the destination that you want to delete. When you find the destination that you want to delete, press OTHR . Note:The represents the type of destination (phone, extension or pager). 7.Press DEL to delete the first destination number. Msg type: new CHNG Msg notify ADMIN SELECT Pswd: OTHR RETRY 0 new 0 saved PLAY REC Mailbox admin GREET PSWD QUIT Msg notify SELECT Notify 1: CHNG NEXT Notify 1: INS QUIT
74 Off-premise Message Notification Norstar Voice Mail Reference GuideP0886602 Issue 1.0 Inserting an Off-premise Message Notification destination number You are given the option to insert destination number(s) if you have set up more than one destination number. To insert an Off-premise Message Notification destination: 8.The first destination number is deleted. The Notify 2 destination changes to become the Notify 1 destination number. Note:To delete more destination numbers, press OTHR and repeat steps 6 and 7. When you are done deleting destination numbers, press ¨ to end this session. 1.Press Äá¡Ú to open your mailbox. 2.Enter your mailbox password and press OK or £. 3.Press ADMIN or ¡ . 4.Press ß to open the Off-premise Message Notification menu. 5.Press ADMIN or Ú to set up Off-premise Message Notification. 6.Press OTHR to insert a new destination number in the first Off-premise Message Notification position (Notify 1), or press NEXT to scroll through the destinations until you find the destination position that you want to replace, and then press OTHR . Note:The represents the type of destination (phone, extension or pager). 7.Press INS to insert a destination number. Note:The represents the type of destination (phone, extension or pager). Notify 1: CHNG OTHR NEXT Pswd: OTHR RETRY 0 new 0 saved PLAY REC Mailbox admin GREET PSWD QUIT Msg notify SELECT Notify 1: CHNG OTHR NEXT Notify 1: DEL QUIT