Northern Telecom Voice Mail 4,0 Reference Guide
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Index 95 P0886602 Issue 1.0Norstar Voice Mail Reference Guide Personal 7 Special 8 User 7 Making selections using the dialpad with single-line display telephones 3 Memory buttons 15 Menu, Home (CCR) 53 Message Delivery options assigning 36 Certified 39 Normal 39 Private 39 Timed Delivery 39 Urgent 39 Message Waiting Notification not available with Analog Terminal Adapter 5 Messages addressed to a Group List 35 Broadcast 39 copying 30, 45 using ALL 45 using CC 45 cut off 82 deleted, retrieving 32 deleting 30 erasing 30 Group 35 left in General Delivery mailbox 8 listening to, see Messages, playing playing 30 pausing 31 rewinding 30 skipping forward 30 skipping to end 30 the Envelope 30 volume control 31 playing the next 31 playing the previous 31 Private, cannot copy 45 quitting 31 recording 36 replaying 31 replying to 31, 43 saving 31 sending 36 sending to multiple recipients 36 N Name recording in Company Directory 9 removing from Company Directory 13 Never Full mailbox feature 29 Normal Message Delivery option 39Norstar Voice Mail default password 9 display 5 exiting 8 how callers reach 29 transfering calls to 51 using with touch tone telephone 29 using with rotary dial telephone 29 O Off-premise Message Notification activated by interrupted message 16 changing parameters 68 destination number character limit 67 destination pager number and message character limit 66 feature restrictions 62 not working 83 setting up to a pager number 66 to a telephone number 62 to an extension number 64 stopping unwanted 76 Off-premise Message Notification parameters destination telephone number 62 destination type 62 time range 62 types of message 62 Open Mailbox feature 5, 36, 40, 41 Opening your mailbox remotely 11 Operator 7 transfering to 53 Optimizing Outbound Transfer 56 Organization, guide 1 Outbound Transfer activating 59 canceling 59 destination pager number character limit 54 destination telephone number character limit 54 setting up to a telephone number 57 to an extension number 57–58 P Password 82 “locked-out” 82 changing 12 default 12 Pause characters, adding 67
96 Index Norstar Voice Mail Reference GuideP0886602 Issue 1.0 Pausing a message 31 Personal greetings 10, 21 example 14 recording technique 21 Personal Mailbox Guest 7 User 7 Personal messages addressed to a Group List 35 Personalized greeting 22 assigning 26 deleting 27 recording 26 Play order of messages 39 Playing the message Envelope 30 Playing your mailbox messages 30 Prerequisites, for using guide 1 Primary greeting 22, 79 Primary or Alternate greeting choosing 25 Private Message Delivery option 39 no forwarding with 39 Private messages cannot copy 45 not forwarded 39 Programing a memory button to a feature code 18 Prompt language, wrong 82 R Recording Alternate greeting 23 Personalized greeting 26 Primary greeting 23 your name in the Company Directory 13 Recording a call 77 Recording messages 36 Recording technique Personal greetings 21 Replaying messages 31 Reply feature 32 Replying 43 to an external message sender using the DIAL option 44 to an internal message sender 43 using the CALL option 43 using the MSG option 43 to messages 31, 43 Retrieving deleted messages 32 Rewinding messages 30 Routing messages from General Delivery mailbox 8 S Saving messages 31 Sending messages 36 to a Group List 35 to multiple recipients 36 Setting up Off-premise Message Notification to a pager number 66 to a telephone number 62 to an extension number 64 Outbound Transfer to a telephone number 57 to an extension number 57–58 your mailbox 9 Single-line display telephones using 3 using the dialpad to make selections 3 Skipping forward in messages 30 Skipping forward to end of messages 30 Special characters in destination number 54 Special mailboxes General Delivery 8 System Coordinator 8 Speech Recognition Directory 38 Stopping unwanted Off-premise Message Notification 76 T Target Attendant, assigning 14 Timed Message Delivery option 39 Timeout 82 Transfer 53 Transfering to Operator 53 to the Automated Attendant 53 Transfering calls to CCR 53 to General Delivery mailbox 29 to Norstar Voice Mail 51 to Operator 29 to receptionist 29 Troubleshooting 81 Two-line display telephones, using 4 Types 21 Types of greeting 21 U Urgent Message Delivery option 39 Urgent messages Play order of messages 39 User mailboxes 7
Index 97 P0886602 Issue 1.0Norstar Voice Mail Reference Guide V Voice Activated Dialing 38 Voice prompts 5, 39, 47 interrupting 3, 4, 6 on a single-line display telephone 6 on two-line display telephone 6 Volume control 31
98 Index Norstar Voice Mail Reference GuideP0886602 Issue 1.0