Northern Telecom Voice Mail 4,0 Reference Guide

P0886602 Issue 1.0Norstar Voice Mail Reference Guide
Appendix A:
Default values and tone commands
Default mailbox numbers for the General Delivery mailbox
When the Group List leading digit is one then the default General Delivery mailbox 
numbers begin with the number two.
DTMF tone commands for setting up Off-premise Message Notification
When Norstar Voice Mail is installed with PBX or Centrex+ and you want to access 
an outside line, you must enter the command to recognize a dial tone. For example,...

86  Appendix A: Default values and tone commands
Norstar Voice Mail Reference GuideP0886602 Issue 1.0 

P0886602 Issue 1.0Norstar Voice Mail Reference Guide
Administration
The tasks involved in maintaining the Norstar Voice Mail mailboxes, greetings and 
set up configuration.
Alternate greeting
A greeting recorded for a Personal mailbox and played on occasions such as 
absence, illness, or vacation.
Analog Terminal Adapter
A Norstar product that allows for the connection of an analog device, such as a 
single-line telephone or a facsimile machine, to a Norstar Voice Mail system.
Attendant sign On/Off
The...

88  Glossary
Norstar Voice Mail Reference GuideP0886602 Issue 1.0 Default
The parameters preset within the Norstar Voice Mail system.
Designated Operator
An individual in a company who has been assigned to answer the Norstar Voice 
Mail Operator Request option.
Directory Number (DN)
A two-digit to seven-digit number used to reach a designated telephone.
Display
A one-line or two-line screen on a Norstar telephone that shows Norstar Voice Mail 
commands and options.
Display buttons
The three buttons that...

Glossary  89
P0886602 Issue 1.0Norstar Voice Mail Reference Guide Group Lists
A collection of mailbox numbers assigned to a special group name and number by 
the System Coordinator. When a message is sent to a Group List, all mailboxes 
contained in the list receive the same message.
Guest mailbox
A mailbox assigned to a user who does not have a directory number.
Information mailbox
A mailbox that provides a caller with a message describing goods or services 
available from your company.
Initialize...

90  Glossary
Norstar Voice Mail Reference GuideP0886602 Issue 1.0 Mailbox overrides
Mailbox overrides are optional parameters in addition to the Class of Service 
values. The mailbox overrides are: Include in Company Directory, Alternate 
Extensions, Fax line (virtual), Call Screening, Message Waiting Notification and 
Outdial route.
Message Delivery options
Message sending options stamped onto a message. There are five Message Delivery 
Options: Normal, Certified, Urgent, Private and Timed. A Message...

Glossary  91
P0886602 Issue 1.0Norstar Voice Mail Reference Guide Primary greeting
The main greeting played in a Personal mailbox.
Programable memory buttons
Buttons on the Norstar one-line and two-line display telephones that can store 
feature codes and numbers.
Recognize dial tone
After accepting the Outbound Transfer or Off-premise Message Notification 
destination phone number, entering Ý adds a D to the digit string. The Norstar 
system uses this to recognize dial tone when an access code is...

92  Glossary
Norstar Voice Mail Reference GuideP0886602 Issue 1.0 

P0886602 Issue 1.0Norstar Voice Mail Reference Guide
Index  93
Index
A
Activating
Call Forward with Caller ID
 47
Outbound Transfer
 59
Adding special characters
pause characters
 67
to a destination number
 54
Alert tone
 48
Alternate greeting
 22, 79
choosing whether mailbox accepts 
messages
 25
using
 25
Alternate Language
 7
Analog Terminal Adapter
has no feature button
 5
no Message Waiting Notification capability
 
5
using
 5
Assigning
Message Delivery options
 36
Personalized greeting
 26...

94  Index
Norstar Voice Mail Reference GuideP0886602 Issue 1.0 for pagers
 66
special characters in
 54
when Norstar is behind PBX or Centrex
used to access an outside line
 66
Destination pager number
character limit
 54, 66
Destination telephone number
character limit
 54
Directory number sent as default pager message
 
67
Displaying feature codes
 17
E
Entering a destination number 54
Entering characters
on command line
 5
Erasing messages
 30
Etiquette, telephone
 77, 79
Exiting
 8
Exiting Norstar...