Nortel Modular Ics Companion Installer Guide

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P0992639 01 Modular ICS Companion Installer Guide
Cells
Cell programming allows you to examine the cell radio and 
cell neighbor configuration. Choose the cell you want to 
examine by pressing ≠ and the cell number (01 to 32) 
or select LIST
 to see all in sequence. When in the list mode, 
there is a softkey that allows you to FIND
 a specific cell 
number.
From a specific cell number, select ≠ to see all Cell 
radios, Cell neighbors and Cell radio neighbors.
Cell radios
This sub-heading allows you to view the five-digit number of 
any radios assigned to this cell. 
For example, if radio 07012 is in the cell, the display shows 
07012 asgned. Press ≠ and enter the five-digit 
radio number to view the setting: Assigned or Unassigned. 
Select LIST
 to see all in sequence. Select SCAN to go to the list 
or next radio with a setting Assigned.
Cell nghbrs
This sub-heading allows you to view the two-digit number of 
any cells that border a particular cell in a system. You can then 
remove any of them or add more cells. Press ≠ and 
enter the cell number to see the settings: Assigned or 
Unassigned. Select LIST
 to see each neighbor in sequence. 
Select SCAN
 to see the first/next cell Assigned.
For example cell 01, the display shows Nghbr:03 and 
Nghbr:04. This means that cells 03 and 04 have been assigned 
as cell neighbors. 
						

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Cell rad nghbrs
This sub-heading allows you to view the two-digit number of 
any cells that border a particular cell in a system, these are 
called cell neighbors. As well, you can view any cells that 
border the cell neighbors. Press ≠ and enter the cell 
number to see the settings: Assigned or Unassigned. Select 
LIST
 to see each neighbor in sequence. Select SCAN to see the 
first/next cell Assigned.
For example cell 01, the display shows Rad nghbr:03, 
Rad nghbr:04, and Rad nghbr:11. Cell 11 does not appear as 
a cell neighbor (see the example under Cell nghbr), so it must 
be a neighbor of cell 03 or 04.
System logical identifier (LID)
This setting allows you to change the code by which the 
system identifies itself to portables and which the portables 
use to request service from the system. The default setting is 
randomly generated by the system at start-up. When the 
system logical identifier (LID) is changed, all portables must 
register again.
When changing the system LID, you can enter any 
hexadecimal number between 0500 and FFFE. 
Note: Hexadecimal characters can only range from 0 to 9 and 
A to E.)
Changing system LID de-registers all 
portables.
If you change the system LID, you invalidate the 
registration of all the portables in the system. 
Portables must be re-registered before they can 
be used.  
						

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There are only two reasons to modify the system LID.
The site has multiple systems, and you want users to be 
able to move from system to system without changing slots 
on their portable telephones. All systems must be set to the 
same system LID.
Two systems that are located near each other were 
accidentally assigned the same system LID. Users of one 
system can access the other system. 
Note: This highly unlikely situation could occur, for 
example, in an office building occupied by multiple 
organizations.
Use ≠ and CHANGE
 to modify the System LID.
Software keys (U.S. only)
The United States FCC has appointed UTAM Inc. as the body 
responsible for coordinating and verifying the installation or 
relocation of unlicensed, personal wireless communication 
devices. To comply with UTAM Inc., Norstar uses keys and 
credits to control user capacity and to ensure system location 
verification. These software keys and credits are required to 
activate Norstar Companion services on a new or upgraded 
system. The credits should have been purchased at the time the 
order was placed.
Base stations must be installed and powered first.
Base stations must be installed and powered before 
entering any UTAM Activation Keys. Verify that the base 
station LED status is solid red and green before entering 
any UTAM keys. Failure to follow the correct order of 
UTAM key entry may result in a disabled Norstar 
Companion system. 
						

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The Software keys can be obtained and entered using the 
following steps.
Step 1: Obtain the Companion ID
The Companion ID Label is sent to each customer once radio 
credits have been purchased. In order to implement the credits 
and take advantage of the Norstar Companion capability, you 
must obtain two sets of keys. One is the Credit Key and the 
other is the UTAM Activation Key. The keys are available by 
calling the Nortel Customer Response Center. You must 
provide the following information as shown on the 
Companion ID label:
your Companion ID number
the zip code
the number of radio credits already purchased (if 
applicable)
Call Nortel Networks Customer Response Center at 
1-800-321-2649 to verify that you have approval 
from UTAM Inc. when initially installing wireless 
equipment or relocating wireless equipment.
Failure to receive approval prevents you from enabling 
wireless communication on the Companion system. 
You must provide the Companion ID each time you are 
requesting codes or credits.
A disabled wireless system means that base stations 
and portables are not operational, but registration 
information is retained. These devices may be 
reactivated by returning the system to its previous 
configuration or by entering a UTAM Recovery Key. A 
new system is activated by entering a UTAM Activation 
Key. 
						

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Step 2: Obtain the System Identification Number
Obtain the System ID (SysID) by pressing 
²¥¥êçêéë, or ²¥¥àáàÝÜ 
on any programming set.
This information is also available by accessing Software 
keys in an Installer programming session:
1. Place the programming overlay on an M7310, M7324, or 
T7316 telephone.
2. Press ²¥¥‚¯öìéí. The display reads  
Password:.
3. Enter the most recent Installer password. The display reads  
Terminals&Sets.
4. Press ‘ until the display reads Software keys.
5. Press ≠ The display reads SysID: followed by 
the unique System Identification Number.
6. Press ‘ to continue in Software keys or ¨ to 
exit.
Record the Companion ID and the SysID in the Modular ICS 
Programming Record.
Step 3: Call the Nortel Customer Response Center
1. To obtain your two sets of keys call the Nortel Networks 
Customer Response Center at:1-800-321-2649.
2. Follow the voice prompts for Norstar products. When you 
are asked for the information concerning your request, 
provide the following:
the Companion ID (on the label);
the customer’s zip code (on the label); and
the System ID (see Step 1). 
						

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3. Indicate the number of radio credits you require. You need 
two credits for every base station in your system.
4. You are given two keys, the UTAM Activation Key and 
the Credit Key. The keys consist of three separate numeric 
strings that contain eight digits each.
UTAM Activation Key
This key activates wireless capability for a new system or a 
system upgrade which involves base stations. The software 
recognizes base station radios as Radio credits. There are 
two radios for each Norstar Companion base station. See 
Radio credits (U.S. only) on page 64 for information on 
viewing the available number of radio credits.
Portable Credit Key
This key predefines the maximum number of portables that 
can be registered to the system. Systems can only register as 
many portables as there are available Portable Credits. A 
maximum of 60 Companion portable telephones may be 
registered. 
Step 4: Enter the keys
You may enter the keys in either order: UTAM Activation Key 
first or Credit Key first. Keys are entered by first accessing 
Software keys in a programming session.
1. Press ≠. The display reads SysID:.
2. Press ‘. The display reads Password keys.
Record your keys in the Programming 
Record.
In the case of an upgrade, you receive new keys. 
You need the old and new keys to re-activate the 
system following a system restart. 
						

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3. Press ≠. The display reads Key 1:_.
4. Enter the 8 digit password number for Key 1. Use BKSP
 to 
make corrections. The display reads Key 2:_. 
5. Enter the eight-digit password number for Key 2. Proceed 
as above until you have finished entering Key 3. The 
display reads Entry successful.
6. Repeat steps 3 through 5 for the other key.
7. Press– until the display reads Software keys or 
¨ to exit.
The system automatically starts reevaluation and the 
display shows Re-Eval in prog. , Re-Eval complete, 
System online, as the reevaluation runs its course. 
Note:  If the UTAM Activation Code entry is unsuccessful, the 
display shows Invalid code. If this happens, reenter 
the code or call Nortel Customer Response Center at 
1-800-321-2649 for assistance.
Step 5: Configure base stations and portables
Once you have entered the required keys to activate the  base 
stations and to obtain enough portable credits, you can proceed 
with programming these items with the MICS-XC system.
Configure your base stations
Companion base stations are recognized by the MICS-XC 
system once the UTAM activation keys have been entered. To 
verify whether or not the base stations have been properly 
recognized, see Radio data on page 62 for information on the 
re-eval process. 
						

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Register your Companion portables
Norstar Companion Portable telephones are added to the 
system using the portable registration process. Refer to the 
Modular ICS Companion System Coordinator Guide for more 
information on registering Companion portables. 
Tip - If your system has been powered down for an 
extended period of time your System ID may have 
changed. Contact the Nortel Networks Customer 
Response Center to obtain a UTAM Regression Key.
If your Norstar Companion system seems disabled (all 
keys were input but base stations and portables are not 
operational), contact the Northern Customer Response 
Center to obtain a UTAM Recovery Key.  
						

							P0992639 01 Modular ICS Companion Installer Guide
Registering individual portables
Registering the C3060
The following section describes the procedures involved in 
registering Companion C3060 portable telephones. To register 
each portable with the Norstar system, you must do two things:
Register the portables by entering the Registration 
password on each one.
Verify that the portable functions correctly.
C3060 Icons
The following table identifies the C3060 portable telephone 
icons:
C3060 Icon function
mMute button
kHang up button
iAnswer button
mFeature button
lTelephone directory button
jService directory button 
						

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Modular ICS Companion Installer Guide P0992639 01
To register the C3060
1. Turn on registration for your system.
2. Press m ***. The display shows ADMINISTRATION 
and three softkeys,SYS
, PINFO, DATA.
3. Press SYS
. The display shows WIRELESS SYSTEMS.
Note:  Wireless Systems is a registration list of names for up 
to six different systems. If the list is full, and you must 
add another system, de-register an existing system 
name.
4. Press ADD
 to establish a radio link. The display briefly 
shows Adding SYSTEM: (next system number). If  ADD
, 
not available, start over at step 1 again.
The display shows Pswd: for an established radio link.
The display shows No connection for a radio link not 
established.
5. Enter the registration password. The default password is 
72346 (RADIO). The display shows DN:.
The display shows Invld Pswd for a wrong password.
6. Enter the three-digit Directory Number (DN) between 637 
and 696. The display shows Enter name.
The display shows Invld DN when the DN is wrong.
The display shows Reg failed when the registration fails.
If you try to register the C3060 to the same  system twice, 
the display shows the registered name. For example 
Registered as NORTEL 1.