Nortel Modular Ics Companion Installer Guide

							Norstar, Meridian and Companion are trademarks of 
Nortel Networks
© Nortel Networks 2002
Companion Modular ICS 
Installer Guide
1-800-4 NORTEL
www.nortelnetworks.com/
norstar
P0992639 01
Printed in Canada
(to be used with MICS-XC software) 
						

							P0992639 01 Modular ICS Companion Installer Guide
Table of Contents
Regulations 1
Federal Communications Commission (U.S. only) 1
Companion Base Stations 1
Activation (U.S. only) 1
Safety  2
Norstar Companion basics 3
What’s new with Norstar 5
Planning the installation 7
Planning checklist 7
Required equipment and supplies  7
Configuring Station Modules 7
Configuring expansion modules 8
On a mini system 9
On a midi system 9
On a maxi system 10
On a mega system 11
ICS numbering 14
Installation 17
Installation checklist 17
Connecting expansion modules 18
Installing Remote Power Interconnect (RPI) units 18
Mounting the RPI unit 20
Wiring the RPI 22
RPI Connector Overview 23
 Installing base stations 30
Positioning a base station 30
Mounting a base station 31
Installing portable telephones 34
Installing external antennas and lightning surge arrestors 35
Installing external antenna and lightning surge arrestor 
procedures for the United States of America 37
Planning for an outdoor external antenna (USA) 38
Installing a lightning surge arrestor (USA) 39 
						

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Modular ICS Companion Installer Guide P0992639 01
Installing external antenna and lightning surge arrestor 
procedures for Canada 41
Powering up the system 49
Programming 51
Installation programming 51
Programming tools 52
The Norstar Programming Record 52
Exiting programming 52
Viewing your programming updates 53
Template defaults 53
Startup programming 55 Performing Star tup 55
Changing the default template 56
Entering programming 56 Entering programming for system coordinators 57
Entering programming using o ther passwords 58
Norstar features 58 Portable features 58
Registration password 58 Changing the Registration password 59
Companion programming 60 Registration 60
Radio data 62
System logical identifier (LID) 66
Software keys (U.S. only) 67
Registering individual portables 73
Registering the C3060 73 C3060 Icons 73
To register the C3060 74
To confirm that the C3060 is registered 75
Deregistering the C3060 76
Measuring RSSI for a C3060 77 Measuring undirected RSSI 77
Measuring directed RSSI 78
Registering the C3050 80 C3050 Icons 80 
						

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P0992639 01 Modular ICS Companion Installer Guide
To register the C3050 80
To confirm that the C3050 is registered 82
Deregistering the C3050 83 To deregister the C3050 83
Measuring RSSI for a C3050 84 To measure undirected RSSI 84
Measuring directed RSSI 85
Registering the C3020 (Canada only) 86 To register the C3020 86
Deregistering the C3020 (Canada only) 88 To deregister the C3020 88
Measuring RSSI for a C3020 (C anada only) 89
Measuring undirected RSSI 90
Measuring directed RSSI 90
Measuring directed RSSI using your p o rtable 91
After registering the portables 92
Testing 93
Testing the Companion portable telephones 93
Testing the base stations 93
Testing the system coverage 94
Troubleshooting 95
Problems with a portable telephone 95
Problems with a base station 95 Replacing a base station 97
Verifying Radio Credits (U.S. only) 98
Problems with an RPI 99
Problems with wireless communication 100 Obtaining a Recovery Key 100
Obtaining a Regression Key (U.S. only) 100
Alarm codes 102
Event messages 106
Specifications 113
Norstar Companion system components 113Remote Power Interconnect 113
Base station 114
Upgrading your system 119 
						

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Modular ICS Companion Installer Guide P0992639 01
Adding Companion to a mini, midi, maxi, or mega system 119
Upgrading an RPI-8 to an RPI-16  119
Glossary 121
Index 129
Backup programming overlays 137 
						

							P0992639 01 Modular ICS Companion Installer Guide
Regulations
Federal Communications Commission (U.S. only)
The Federal Communications Commission (FCC) has 
designated UTAM Inc. to manage the installation and 
relocation of Unlicensed Personal Communication Services 
(UPCS). This includes Norstar Companion Base Stations and 
Portable Telephones.
Companion Base Stations
The radiated and conducted emissions of the Companion Base 
Station radios must not exceed the requirements for digital 
cordless telephones as outlined in FCC Part 15-subpart D 
(DOC RSS-130 documents in Canada). Do not install the Base 
Station in ducts, plenums, or hollow spaces used to transport 
environmental air.
Note:  In Canada, Base Stations may be installed where the 
duct, plenum or hollow space is created by a suspended 
ceiling having lay-in panels or tiles, in accordance with 
CE Handbook Rule 60-402.
Activation (U.S. only)
Wireless communication on a Companion system cannot be 
activated until installation at its authorized location is verified 
and approved by UTAM Inc. This system is equipped with an 
automatic mechanism for disabling wireless operation in the 
event it is moved outside the area where its operation has been 
approved by UTAM Inc. This mechanism complies with FCC 
requirements. 
						

							2 / Regulations
Modular ICS Companion Installer Guide P0992639 01
Safety 
Do not connect the administration set or Base 
Stations directly to a CO line.
Doing so may result in equipment damage.
The Norstar administration set and base stations 
must not be used as off-premises equipment.
Installers must check the lightning surge arrestors at 
the cable entry point to the building with special 
attention to the grounding. Report any problems to 
your telephone company in writing.
Do not install Norstar administration sets and base 
stations outside of the building because they are not 
lightning protected. 
						

							P0992639 01 Modular ICS Companion Installer Guide
Norstar Companion basics 
Norstar Companion provides mobility in the workplace. With 
Companion, your telephone can go with you, allowing you to 
make and receive calls while on the move. Calls that used to 
ring just at your desk can also appear and ring at your portable. 
This is called twinning. Twinning works provided that the 
portable is assigned the desk telephone DN as an Answer DN. 
Wireless twinning is improved by assigning the same answer 
key to your Norstar desk telephone and to your wireless 
portable telephone.
The portable telephones can access most Norstar business 
features such as call forward, call transfer, conferencing, and 
voice mail. Companion on Norstar consists of four main 
components:
ICS and Norstar XC software - Norstar MICS-XC software 
manages the telephone traffic between Companion base 
stations and portable telephones. Base  stations are connected 
to the ICS in the same way as  Norstar sets. Companion 
portable telephones are registered on the system and do not 
take up any ports on the system. Up to 60 portable telephones 
and up to 32 base stations (32 cells) can be connected to the 
system.
Companion base stations — Base stations are positioned 
throughout the coverage area to send and receive calls between 
the portable telephones and the ICS. The  base stations use 
advanced digital radio technology and support handoff and 
roaming within the coverage area which can be up to 160,000 
square meters (three million square feet) when using the 
maximum number of base stations. 
						

							4 / Norstar Companion basics
Modular ICS Companion Installer Guide P0992639 01
Before the base stations can be used in the United States, 
UTAM codes must be obtained and entered using an 
administration terminal or Norstar Remote Utilities (NRU). 
Please see Software keys (U.S. only) on page 67 for more 
detailed information.
Companion Portable Telephones — The portable 
telephones used with your Norstar system are small, 
lightweight units with fully digital performance to provide 
clear voice quality. Companion portable telephones feature a 
two line, 16-character, alphanumeric display. For more 
information on the portable used with your MICS-XC system, 
refer to the Companion Portable Telephone User Guide that is 
supplied with it.
Before the portables can be used in the United States, portable 
credits must be obtained. Please refer to Software keys (U.S. 
only) on page 67.
Administration and Maintenance Tools — Programming 
the Companion system is easily and quickly done through a 
T7316 Business Series Terminal or an M7310 or M7324 
Norstar set.  You can assign portable telephones to the system, 
check base station parameters, and enable and disable 
registration using set programming.
System programming can also be performed using Norstar 
Remote Utilities (NRU) software on a personal computer.
Companion Diagnostic Software allows diagnostics to be run 
on the wireless system. Diagnostics can be run either locally or 
remotely via a  personal computer .
CallPilot 100/150 or Norstar Voice Mail — CallPilot 100/
150 replaces Norstar Voice Mail on new Modular ICS 
systems.