Nortel Modular Ics Companion Installer Guide
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Registering individual portables / 85 P0992639 01 Modular ICS Companion Installer Guide Measuring directed RSSI You may want to measure the RSSI between a portable and a specific base station radio. For example, you may suspect that one of the two radios in a base station is not working properly. You can also use directed RSSI to prevent hand-off while you find a cell edge. To measure the RSSI of a specific radio, you must be in range of two base stations—the one you want to measure and another base station. You cannot measure the directed RSSI of both radios in the base station at the same time. Before you begin to measure directed RSSI Use the Companion Provisioning Record to find the following: the five-digit ID of the base station radio you want to measure, by mapping the base station location to the time compression multiplex (TCM) port. The first four digits indicate the TCM port to which the base station is connected. The last digit indicates the number of the radio on the base station. For example, the number 0 31 4 2 on the base station is connected to TCM port 0314, and 2 is the radio number. The number may be printed on a label affixed to the lower right corner of the base station mounting bracket. the radio IDs of all other base stations in the same location. To measure directed RSSI using your portable 1. Repeat steps 1 to 3 of To measure undirected RSSI on page 84. 2. When the portable displays the base station ID you want to measure, move out of the cell boundary range so that hand- off occurs, and press ´ or e.
86 / Registering individual portables Modular ICS Companion Installer Guide P0992639 01 3. Press Ò or L. 4. Press °•ªª. 5. Enter the five-digit ID code for the base station radio you want to measure. The portable displays this ID followed by the signal strength, for example 03142 - 54. Hand-off does not occur as you move between the cell boundaries. The link drops when you move out of range. In this example, the module is 03, the port is 14, and the radio is 2. The signal strength measured by the base station is -54 dBm. 6. To end the connection, press ´, eor close the flap. Registering the C3020 (Canada only) The following section describes the procedures involved in registering Companion C3020 portable telephones. To register each portable with the Norstar system, you must do two things: Register the portables by entering the Registration password on each one. Verify that the portable functions properly. To register the C3020 1. On the Administration set, turn on registration in a general programming session. 2. On the portable, press s, then press m. 3. Press o. 4. Check the portable display. If the portable has space for another system, the display shows Office n: Free.
Registering individual portables / 87 P0992639 01 Modular ICS Companion Installer Guide If the display does not show Office n: Free., follow the procedures in Deregistering the C3020 (Canada only) on page 88 to overwrite the system number then return to step 2 of this procedure. 5. Press s, then press m. The display shows Registering.... 6. Next, enter the Registration password when the display shows Pswd:. The default is 7 2 3 4 6 (RADIO). If the display does not clear after entering the password, then you may be using the wrong password. 7. Wait for the display to clear. When it shows DN:, enter the internal number (637-666) you want to assign to the portable. When the display clears, it shows Reg'n complete. 8. On the administration set, turn off registration in general programming, Companion, subheading Registration. To confirm that the C3020 is registered 1. To check that the portable has a dial tone, press L. If you hear a dial tone, go to step 2. If you do not hear a dial tone, check that you have selected the correct system number and press Lagain. If you no not hear dial tone try to register the portable again. 2. Make sure that the flap is closed and the Ringer Control Switch is in the bottom position. Make sure the portable telephone is idle and call forward is not active.
88 / Registering individual portables Modular ICS Companion Installer Guide P0992639 01 3. On a working telephone, dial the telephone number of the registered portable. If the portable rings, it is functioning properly. If the portable does not ring, try to register the portable again. If you do not hear a dial tone, or if the portable does not ring, refer to the Troubleshooting section in this guide. Deregistering the C3020 (Canada only) You can deregister the C3020 in two steps: from the portable from the administration set (For more information about using the Norstar administration set, see the Modular ICS System Coordinator Guide.) For example, you may want to deregister the portable before you assign it another number on the same system. You can also deregister a portable using the administration set. You could use this method if the portable was lost or stolen or if you wanted to assign it to another system. This procedure does not clear registration data from the portable. If the portable is registered on other systems, it is still available on those systems. You deregister one system at a time. To deregister the C3020 1. Press s, then press m. 2. Press o. The display shows Office n:. 3. Press either s then #, or s then * until you display the system you want to deregister.
Registering individual portables / 89 P0992639 01 Modular ICS Companion Installer Guide 4. Press s, then press 0. The display shows Deregister?. 5. Press s, then press 0 again. The display shows Deregistering... and then Deregistered. 6. To continue using the portable, press r. Measuring RSSI for a C3020 (Canada only) The Receive Signal Strength Indicator (RSSI) is a measurement of the signal strength the base station receives from the portable. The base station controls the power transmitting mode of the portable. When the base station receives a weak signal, it instructs the portable to transmit in high-power. When the base station receives a strong signal, it instructs the portable to transmit in low-power. The strongest RSSI value the portable displays is -44 dBm. The weakest RSSI value the portable displays is approximately -85 to -95 dBm. Receive Signal Strength Indicator overrides normal display. You cannot receive calls while measuring Receive Signal Strength Indicator.
90 / Registering individual portables Modular ICS Companion Installer Guide P0992639 01 Measuring undirected RSSI You may want to measure the Receive Signal Strength Indicator between a portable and a base station radio. 1. Press L. Wait for dial tone. 2. Press *. Enter the feature code: 8 9 8. The display shows the radio ID of the base station to which the portable is linked, followed by the signal strength, for example 03121 - 67. In this example, the module is 03, the port is 12, and the radio is 1. The signal strength is -67dBm. 3. Read your measurement. Hand-off occurs normally. 4. To end the connection, press ror close the flap. Measuring directed RSSI You may want to measure the Receive Signal Strength Indicator between a portable and a specific base station radio. For example, you may suspect that a radio in a base station is not working properly. You can also use directed Receive Signal Strength Indicator to prevent hand-off while you find a cell edge. To measure the Receive Signal Strength Indicator of a desired radio, you must be in range of two base stations—the one you want to measure, and another base station. Receive Signal Strength Indicator applies to one radio in a base station. You cannot measure the directed Receive Signal Strength Indicator of the other radio in the base station to which you are connected.
Registering individual portables / 91 P0992639 01 Modular ICS Companion Installer Guide Before you begin measuring directed RSSI Use the Companion Provisioning Record to find and note the following: the five-digit radio ID of the base station you want to measure, by mapping the base station location to the TCM port. The first four digits indicate the TCM port to which the base station is connected. The last digit indicates the number of the radio on the base station. For example, the number 03122 identifies radio 2 on the base station connected to TCM port 0312. the radio IDs of all other base stations in the same location. Measuring directed RSSI using your portable 1. Perform an undirected Receive Signal Strength Indicator by following steps 1 to 3 in To measure undirected RSSI on page 84. To direct the Receive Signal Strength Indicator to the other radio of the base station, move out of range until hand-off occurs before moving on to step 2. 2. Press L. Wait for dial tone. 3. Press * 8 9 9. 4. Enter the five-digit ID code for the base station radio you want to measure. The display shows this ID followed by the signal strength, for example 03121 - 67. If you have not established a connection with the desired base station radio, you hear a tone when you hold the portable to your ear. 5. Read your measurement. The system drops the link when you move out of range of your base station (no hand-off). 6. To end the connection, press r, or close the flap.
92 / Registering individual portables Modular ICS Companion Installer Guide P0992639 01 After registering the portables When you have completed programming the system, use the following checklist to ensure you completed the required tasks. åRegister the portables. åVerify Portable Credits. åEnsure that you registered all the required portables. åVerify that all portables are available for use. åTest each portable to verify it is operating properly. åDisable Master Registration when you have finished registering the portables. For the steps involved in operating a Norstar Companion portable, see the Companion Portable Telephone User Guide that is supplied with the portable. When you distribute the portables, tell the users that the portables are registered and give them the corresponding extension numbers. Tip - You can register a portable to more than one system. You cannot register a portable to more than one extension number per system. You cannot register more than one portable to one extension number. If a portable telephone is used in more than one Norstar or Companion system, the user must know which registration slot number was used to register the portable telephone with each system. It is preferable that each user register the system they use most in slot 1. If a portable telephone is lost or broken, you can deregister it from the system before replacing it with another portable telephone.
P0992639 01 Modular ICS Companion Installer Guide Testing Testing the Companion portable telephones You must register all portable telephones before testing them. For more detail on registering portable telephones, refer to Modular ICS Companion System Coordinator Guide and the Telephone Registration Instructions. 1. Verify that the portable telephone is ON. 2. Establish a connection to get internal dial tone. If no dial tone is present, the portable telephone may not be registered. Try to register the portable telephone again. 3. Verify that the portable telephone is using the correct registration slot. 4. Verify that the portable telephone can make a call. 5. Verify that the portable telephone has been assigned the correct extension number by calling a wired telephone and viewing the line number displayed. Testing the base stations 1. Verify that the ICS is ON. 2. Verify that re-evaluation is complete. 3. Verify that the base station has been powered up correctly by checking that the green light is ON and the red light is OFF. If the red light is flashing, it indicates that one of the following problems may exist: The base station is not connected to the ICS. The base station is faulty and should be replaced.
94 / Testing Modular ICS Companion Installer Guide P0992639 01 A solid red light indicates that both radios on the base station are busy, that the ICS is downloading data to the base stations, or that one or both radios have not been assigned to a cell. 4. Using the directed Received Signal Strength Indication (RSSI) feature on a portable telephone verify that you can establish a link with every radio on the system while within the cell range of the radio.Using another portable, establish a second link with the other radio on the same base station and check that the red light is ON while both radios are active. Testing the system coverage Using the undirected Received Signal Strength Indication feature on a portable telephone, verify that the base stations are handing off calls and serving the coverage area as intended. To check valid handoff, move from one cell to another. As you do this the radio number shown on the portable telephone display changes. To test system coverage at critical points, follow these steps: 1. Make a call. Move over the entire coverage area, including stairs, elevators and critical points, while maintaining the call on the portable. You should maintain good quality speech throughout the area you are moving in. 2. Check that you can receive a call while at these critical points. If a significant hole in the coverage area is found and the base stations are working properly according to the above tests, refer to Companion Site Planning Guide. You may need to redeploy the base stations or add an additional cell.