Nortel Modular Ics 6.1 Installer Guide

Network evt log / 531
P0603534  02Modular ICS 6.1 Installer Guide
Network evt log
The Network evt log keeps a record of events and alarms that 
are specific to the T1 network interface. 
You can:
• check the items in the log
• erase the log
• check when each item in the log occurred
The Network evt log holds a maximum of 20 items. Erase the 
log after dealing with all the items.
Checking the items in the logInstaller password required
Start with Sys admin log on the display:
1. Press  ‘. Network evt log...

532 / Network evt log
Modular ICS 6.1 Installer GuideP0603534  02
Erasing the log
Start with Items in log: on the display.
1. Press ERASE
. 
The display shows Erase log?.
2. Press YES
. 
If no new items have been added since the list was entered, 
the display shows Log erased.
If new items have been added since the list was entered, the 
display briefly reads Cancld-new items and returns to 
the display Items in log:.
3. Press – to return to Network evt log.
Checking when each item in the log occurred...

Alarm codes / 533
P0603534  02Modular ICS 6.1 Installer Guide
Alarm codes
The Norstar ICS system generates alarm codes after system 
disconnections or after certain anomalies in system operation. 
All alarm codes appear at the Alarm telephone and in the 
System test log of a Maintenance session. 
For a more complete description of alarm and event codes, 
consult your technical support representative. The following 
figure shows an alarm code appearing on a Norstar Alarm 
telephone display.
Tips - The...

534 / Alarm codes
Modular ICS 6.1 Installer GuideP0603534  02
If you see an alarm code
1. Write the alarm code on the Sys test log record.
2. Determine the cause of the alarm from the following table.
3. Follow Alarm troubleshooting on page 537.
4. Press TIME
 to see when the alarm occurred.
5. Press CLEAR
 to clear the alarm.
An alarm code may not be displayed until two minutes after it 
has been triggered. If the ICS is powered off when the alarm is 
triggered, the alarm code is not displayed until two...

Alarm codes / 535
P0603534  02Modular ICS 6.1 Installer Guide
Alarm: 
37 ABBC
DD An error has occurred in 
the download of a protocol 
to a BRI Card. 
A: the maintenance index 
of the BRI
BB: a code describing the 
nature of the error 
C: the current download 
state 
DD (appears when the 
error is limited to one 
protocol): the two-
character product identifier 
of the protocolThe BRI Card is not properly 
installed. 
Alarm: 40
Alarm: 41
Alarm: 42
Alarm: 43
Alarm: 44
Alarm: 45
Alarm: 46
Alarm: 47There is...

536 / Alarm codes
Modular ICS 6.1 Installer GuideP0603534  02
X = DS-30 port numbers, Y = Trunk Cartridge number (numbered from left to 
right), and Z = Trunk port number
Alarm: 
52 X YTC disconnected from TM Trunk Cartridge Y on DS-30 
port X is disconnected from 
the TM.
Alarm: 
61 X YIncompatible Trunk 
CartridgeTrunk Cartridge Y on DS-30 
port X cannot operate with the 
Trunk type assigned to it in 
Configuration.
Alarm: 
62 X YUnsupported Auto-answer 
setting (Loop Start TCs)Trunk Cartridge X on...

Alarm codes / 537
P0603534  02Modular ICS 6.1 Installer Guide
Alarm troubleshooting
Refer to the previous table before following these procedures.
Alarm: 10
1. Check to see if there is a device connected to the ICS (that 
has a port number beginning with the number 1).
2. If there are no devices connected to the ICS, connect one 
and then press CLEAR
.
3. If there are any devices connected to the ICS, check all the 
wiring associated with the devices.
4. Refer to Problems with BRI service on page 600....

538 / Alarm codes
Modular ICS 6.1 Installer GuideP0603534  02
Alarm: 50-X
1. Check that there is a device connected to the Station 
Module, which has a port number beginning with a 
number from three to eight.
2. If there are no devices connected to the Station Module, 
connect one and then press CLEAR
.
3. If there are any devices connected to the Station Module, 
check all the wiring associated with the devices.
4. Refer to Data Module down on page 605.
Alarm: 51-X 
1. Check the wiring from the ICS to...

Alarm codes / 539
P0603534  02Modular ICS 6.1 Installer Guide
Check that the Trunk mode and Answer mode settings do 
not conflict for every line connected to Trunk Cartridge Y. 
If Trunk mode is set to unsupervised, Answer mode must 
be set to manual.
OR
Install a Trunk Cartridge in slot Y that matches the type of 
trunk you have configured.
Alarm: 62-X-Y
1. Check that the proper Trunk Cartridges are inserted in the 
proper slots of the Trunk Module.
2. Enter programming and look under the Trk/Line data...

540 / Alarm codes
Modular ICS 6.1 Installer GuideP0603534  02
4. If the problem persists, an E&M Trunk Cartridge may be 
malfunctioning. Replace one E&M Trunk Cartridge at a 
time until the problem is resolved.
Alarm 68-Z
1. Locate the device(s) connected to port(s) not available for 
that device type.
2. Power down the system. 
3. Disconnect the device from the port identified. 
4. Reconnect it to a valid port.
Alarm 75
1. Check the connection to your ISDN service provider.
Alarm: 76-X 
1. Check the...