Nokia 3650 User Guide

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  NOKIA 3600 TECHNICAL INFORMATION
FeatureSpecification
Weight4.5 oz. (130 g) with 850 mAh Li-lon 
battery
Size139 cc
Frequency rangeLowband 850
824–849 MHz (TX)
869–894 MHz (RX)
Highband 1900
1850–1910 MHz (TX)
1930–1990 MHz (RX)
Transmitter output 
powerLowband up to 2 W
Highband up to 1 W
Battery voltage3.7 V nominal
Operating temperature14°F to + 131°F
(-10°C to + 55°C)
Number of channels124 lowband
299 highband 
						

							[ 173 ]Reference information
  NOKIA 3650 TECHNICAL INFORMATION
FeatureSpecification
Weight4.5 oz. (130 g) with 850 mAh Li-lon 
battery
Size139 cc
Frequency rangeLowband 900
880–915 MHz (TX)
925–960 MHz (RX)
Highband 1800
1710– 1769 MHz (TX)
1805–1864 MHz (RX)
Highband 1900
1850–1910 MHz (TX)
1930–1990 MHz (RX)
Transmitter output 
powerLowband up to 2 W
Highband up to 1 W
Battery voltage3.7 V nominal
Operating temperature14°F to + 131°F
(-10°C to + 55°C)
Number of channels194 lowband
299 highband 
						

							[ 174 ]
  TROUBLESHOOTING
If you experience problems with your phone, the information below may 
help you resolve the problem. If you cannot find a solution in this user 
guide, contact the Nokia Customer Care Center for further assistance. 
See “Contact Nokia” on p. 4.
Memory low
When following notes are shown, the phone memory is low and you must 
start to delete some data: Not enough memory to perform operation. 
Delete some data first. or Memory low. Delete some data. 
 To view what kind of data you have and how much memory the 
different data groups consume, go to 
Manager and select 
Options→ 
Memory details. Delete the following items regularly:
 messages from the Inbox, Drafts, and Sent folders in Messaging
 retrieved e-mail messages from the phone memory
 saved browser pages
 images and photos in Images
 If you want to delete contact information, calendar notes, call timers, 
call cost timers, game scores, or any other data, go to the respective 
application to remove the data.
Note:If you are deleting multiple items and another of the following 
notes is shown: Not enough memory to perform operation. Delete 
some data first. or Memory low. Delete some data. try deleting 
items one by one (starting from the smallest item).
Clearing calendar memory
To remove more than one event at a time, go to the Month view and select 
Options→ 
Delete→ and delete either

Before date - to delete all calendar notes which take place before a 
certain date. Enter the date before which all calendar notes will be 
deleted, or

All entries - to delete all calendar notes. 
						

							[ 175 ]Reference information
Erasing log information
To erase all the log contents, Recent calls log, and Messaging delivery 
reports permanently, go to Logs and select 
Options→ 
Clear log or go to 
Settings→ 
Log duration→ 
No log.
Different ways to store data
 Use PC Suite to take a backup copy of all data to your computer. 
 Send images to your e-mail address and then save the images to your 
computer.
 Send data via infrared or a Bluetooth connection to another device.
  FREQUENTLY ASKED QUESTIONS (FAQ)
Phone display 
Q. Why do missing, discolored, or bright dots appear on the screen 
every time I turn on my phone? 
A. This is an intrinsic characteristic of the active matrix display. Your 
phone’s display contains multiple switching elements to control the 
pixels. A small number of missing, discolored, or bright dots on the 
screen might exist. 
Camera 
Q. Why does the image appear dark when I am taking a picture with 
the Camera or viewing images?
A. The display contrast setting affects the appearance of images. Check 
the display contrast setting and adjust it to lighter. Go to 
Settings→ 
Phone settings→ 
Display→ 
Contrast.
Q. Why do images look smudgy?
A. Check that the camera lens protection window is clean. To clean the 
window follow the instructions in “Use proper care and maintenance” 
on p. 159. 
						

							[ 176 ] Bluetooth 
Q. Why can’t I end a Bluetooth connection?
A. If another device is pairing with your phone but not sending data, and 
leaves the connection open, then the only way to disconnect is to 
deactivate the Bluetooth link altogether. Go to Bluetooth and select 
the setting 
Bluetooth→ 
Off.
Q. Why can’t I find my friend’s Bluetooth enabled device.
A. Check that both have activated Bluetooth.
Check that the distance between the two devices is not over 30 feet 
(10 meters) or that there are no walls or other obstructions between 
the devices.
Check that the other device is not in ‘Hidden’ mode.
Multimedia messaging 
Q. What should I do when the phone tells that it cannot receive a 
multimedia message because memory is full?
A. The amount of memory needed is indicated in the error message: Not 
enough memory to retrieve message. Delete some data first.  To view 
what kind of data you have and how much memory the different data 
groups consume, go to 
Installer and select 
Options→ Memory details. 
After you have freed up memory, the multimedia message center tries 
to send the multimedia messages again automatically.
Q. What should I do when the phone gives the message: Unable to 
retrieve multimedia message. Network connection already in use.
?
A. End all active data connections. Multimedia messages cannot be 
received if another data connection using a different gateway address 
is active for WAP or e-mail.
Q. How can I end the data connection when the phone starts a data 
connection again and again? The notes: Retrieving message or Trying 
to retrieve message again are shown briefly. What is happening? 
A. The phone is trying to retrieve a multimedia message from the 
multimedia messaging center.  
						

							[ 177 ]Reference information
Check that the settings for multimedia messaging have been defined 
correctly and that there are no mistakes in phone numbers or addresses. 
Go to 
Messaging and select 
Options→ 
Settings→ 
Multimedia message.
To stop the phone from making a data connection, you have the 
following options. Go to 
Messaging and select 
Options→ 
Settings→ 
Multimedia message.
 Select 
On receiving msg.→ 
Defer retrieval if you want the 
multimedia messaging center to save the message to be retrieved 
later, for example, after you have checked the settings. After this 
change, the phone still needs to send information notes to the 
network. To retrieve the message later, select 
Retr. immediately.
 Select 
On receiving msg.→ 
Decline message - if you want to 
decline all incoming multimedia messages. After this change, the 
phone needs to send information notes to the network and the 
multimedia messaging center will delete all multimedia messages 
that are waiting to be sent to you.
 Select 
Multimedia reception→ 
Off - if you want to ignore all 
incoming multimedia messages. After this change the phone will 
not make any network connections related to multimedia messaging. 
Images 
Q. Is the format of the image I’m trying to open supported?
A. See “Camera and images” on p. 57 for further information on the 
supported image formats.
Messaging
Q. Why can’t I select a contact?
A. If you cannot select a contact in the Contacts directory, the contact 
card does not have a phone number or an e-mail address. Add the 
missing information to the contact card in the Contacts application.
Calendar 
Q. Why are the week numbers are missing?
A. If you have changed the Calendar settings so that the week will 
start on some other day than Monday then the week numbers will 
not be shown. 
						

							[ 178 ] Browser services 
Q. No valid access point defined. Define one in WAP settings. 
A. Insert proper browser settings. Contact your service provider 
for instructions. 
Log 
Q. Why does the log appear empty?
A. You may have activated a filter and no communication events fitting 
that filter have been logged. To see all events, select 
Options→ 
Filter→ 
All communication.
PC connectivity
Q. Why do I have problems in connecting the phone to my PC?
A. Make sure that PC Suite for the Nokia 3600 and Nokia 3650 phone is 
installed and running on your PC. See the Installation guide for PC 
Suite
 on the CD-ROM in the ‘Install’ section. For further information 
on how to use the PC Suite for the Nokia 3600 and Nokia 3650 phone, 
see the PC suite 
online help.
Access codes
Q. What is my password for the lock, PIN, or PUK codes?
A. The default lock code is 
12345. If you forget or lose the lock code 
contact your phone dealer.
If you forget or lose a PIN or PUK code, or if you have not received 
such a code, contact your network service provider.
For information about passwords, contact your access point provider, 
for example, a commercial Internet service provider (ISP), WAP service 
provider, or network operator.
Application not responding
Q. How do I close an application that is not responding?
A. Open the application switching window by pressing and holding  . 
Then scroll to the application, and press   to close the application. 
						

							[ 179 ]Reference information
  Nokia ONE-YEAR LIMITED WARRANTY  
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free 
from defects in material and workmanship that result in Product failure 
during normal usage, according to the following terms and conditions:
1The limited warranty for the Product extends for ONE (1) year beginning 
on the date of the purchase of the Product. This one year period is 
extended by each whole day that the Product is out of your possession 
for repair under this warranty.
2The limited warranty extends only to the original purchaser (“Consumer”) 
of the Product and is not assignable or transferable to any subsequent 
purchaser/end-user.
3The limited warranty extends only to Consumers who purchase the 
Product in the United States of America.
4During the limited warranty period, Nokia will repair, or replace, at 
Nokia’s sole option, any defective parts, or any parts that will not 
properly operate for their intended use with new or refurbished 
replacement items if such repair or replacement is needed because 
of product malfunction or failure during normal usage. No charge 
will be made to the Consumer for any such parts. Nokia will also 
pay for the labor charges incurred by Nokia in repairing or replacing 
the defective parts. The limited warranty does not cover defects in 
appearance, cosmetic, decorative or structural items, including framing, 
and any non-operative parts. Nokia’s limit of liability under the limited 
warranty shall be the actual cash value of the Product at the time the 
Consumer returns the Product for repair, determined by the price paid 
by the Consumer for the Product less a reasonable amount for usage. 
Nokia shall not be liable for any other losses or damages. These remedies 
are the Consumer’s exclusive remedies for breach of warranty.
5Upon request from Nokia, the Consumer must prove the date of the 
original purchase of the Product by a dated bill of sale or dated 
itemized receipt. 
						

							[ 180 ] 6The Consumer shall bear the cost of shipping the Product to Nokia in 
Melbourne, Florida. Nokia shall bear the cost of shipping the Product 
back to the Consumer after the completion of service under this 
limited warranty.
7The Consumer shall have no coverage or benefits under this limited 
warranty if any of the following conditions are applicable:
a)The Product has been subjected to abnormal use, abnormal 
conditions, improper storage, exposure to moisture or dampness, 
unauthorized modifications, unauthorized connections, 
unauthorized repair, misuse, neglect, abuse, accident, alteration, 
improper installation, or other acts which are not the fault of 
Nokia, including damage caused by shipping.
b)The Product has been damaged from external causes such as 
collision with an object, or from fire, flooding, sand, dirt, windstorm, 
lightning, earthquake or damage from exposure to weather 
conditions, an Act of God, or battery leakage, theft, blown fuse, 
or improper use of any electrical source, damage caused by computer 
or internet viruses, bugs, worms, Trojan Horses, cancelbots or 
damage caused by the connection to other products not 
recommended for interconnection by Nokia.
c)Nokia was not advised in writing by the Consumer of the alleged 
defect or malfunction of the Product within fourteen (14) days 
after the expiration of the applicable limited warranty period.
d)The Product serial number plate or the accessory data code has 
been removed, defaced or altered.
e)The defect or damage was caused by the defective function of the 
cellular system or by inadequate signal reception by the external 
antenna, or viruses or other software problems introduced into 
the Product.
8Nokia does not warrant uninterrupted or error-free operation of the 
Product. If a problem develops during the limited warranty period, the 
Consumer shall take the following step-by-step procedure:
a)The Consumer shall return the Product to the place of purchase 
for repair or replacement processing. 
						

							[ 181 ]Reference information
b)If “a” is not convenient because of distance (more than 50 miles) 
or for other good cause, the Consumer shall ship the Product 
prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd. 
Melbourne, FL 32901
c)The Consumer shall include a return address, daytime phone 
number and/or fax number, complete description of the problem, 
proof of purchase and service agreement (if applicable). Expenses 
related to removing the Product from an installation are not 
covered under this limited warranty.
d)The Consumer will be billed for any parts or labor charges not 
covered by this limited warranty. The Consumer will be responsible 
for any expenses related to reinstallation of the Product.
e)Nokia will repair the Product under the limited warranty within 
30 days after receipt of the Product. If Nokia cannot perform repairs 
covered under this limited warranty within 30 days, or after a 
reasonable number of attempts to repair the same defect, Nokia 
at its option, will provide a replacement Product or refund the 
purchase price of the Product less a reasonable amount for usage. 
In some states the Consumer may have the right to a loaner if the 
repair of the Product takes more than ten (10) days. Please contact 
the Customer Service Center at Nokia at the telephone number 
listed at the end of this warranty if you need a loaner and the 
repair of the Product has taken or is estimated to take more than 
ten (10) days.
f)If the Product is returned during the limited warranty period, but 
the problem with the Product is not covered under the terms and 
conditions of this limited warranty, the Consumer will be notified 
and given an estimate of the charges the Consumer must pay to 
have the Product repaired, with all shipping charges billed to the 
Consumer. If the estimate is refused, the Product will be returned 
freight collect. If the Product is returned after the expiration of 
the limited warranty period, Nokia’s normal service policies shall 
apply and the Consumer will be responsible for all shipping charges.