Nitsuko Nvm-desktop Messaging Users Guide
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NVM-Desktop Messaging65 Chapter 5: The Advanced Setup Options 5 5 Chapter 5: The Advanced Setup Options The Menu Items The Menu Items (see below) allow you to set advanced options for both NVM-Desktop Messaging and your own mailbox. Following is a brief description of each item. More detailed descriptions begin on page 66. Notification Option 1-3 . . . . . . . . . .sets up Message Notification for your mailbox. Greeting Options . . . . . . . . . . . . . . .enables your mailbox greeting and Auto Attendant Do Not Disturb. Mailbox Options . . . . . . . . . . . . . . . .configures options for mailbox such as Auto Help and Call Waiting. Inactive interval before minimizing . .determines how long the NVM-Desktop Messaging Main Screen displays while idle before automatically minimizing. Get New E-Mail messages . . . . . . . .manually retrieves your email messages. Use Sound Card . . . . . . . . . . . . . . . .allows NVM-Desktop Messaging to use your PC sound card (if you have one installed). New Message Audible Alarm . . . . . .turns the new message audible alarm on and off. New Message Visual Alarm . . . . . . .turns the new message visual alarm on and off. Use Native E-mail send dialog . . . . .allows NVM-Desktop Messaging to use the built-in Compose New Mail screen or your native email pro- gram when composing messages. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 65
Disable auto retrieving of new E-mail messages when minimized Disable auto retrieving of new E-mail messages when maximized Enables/disables automatically retrieving of email messages while minimized and maximized. Notification Options 1-3 You can have NVM-Desktop Messaging call you when you receive messages while away from your desk. If you have questions about Message Notification after reading this part, see your User Guide or ask your System Administrator for more specifics. To set up your Message Notification options: 1. Click OptionsñNotification Option 1-3. For the option you select, you see: 2. Check or clear the radio box of each option as follows: On/Off . . . . . . . . . . . . . . . . . . . . . . . .turns Message Notification on and off. Normal, Radio Pager, Digital Pager . .lets you select the type of number you want your mail- box to call. Use Normalif you want notification to call an outside number or system extension. Choose Radio Pagerif notification will call radio pager (with or without an announcer). Select Digital Pagernotifica- tion to call a digital pager. Security . . . . . . . . . . . . . . . . . . . . . . .requires you to enter your mailbox security code after you accept a notification call at a telephone. This gives you an added measure of security. All Messages, Urgent Messages . . . .allows you to select the type of messages for which you will receive notification. You can receive notifica- tion for all messages, or just those marked as urgent. If you deselect All Messages, you can enter the mailbox from which you want to receive messages. 66 Chapter 5: The Advanced Setup Options The Menu Items Available only when you deselect All Messages. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 66
Urgent Priority . . . . . . . . . . . . . . . . .lets you specify the urgent message calling priority for the notification option selected. For example, if the calling priority is 1, an urgent message will try this notification option first. If it is 3, the urgent message will try this option only after trying notification options 1 and 2 first. DonÕt leave this box blank if Urgent Messagesis checked. If you do, you wonÕt receive notification for urgent messages. Start/End Time . . . . . . . . . . . . . . . . .is the schedule for the notification option selected. Notification will occur between the times specified in this option. To make the schedule active around the clock, enter the same time for the start and stop time. Since you have three different notification options (1- 3), you can have three different notification destina- tions. For example, you can have notification call your car phone from 7:00AM-8:00AM, again from 5:00PM- 6:00PM, and then call your home from 6:00PM to 7:00AM. Also see Notification Numberbelow. Notification Number . . . . . . . . . . . .is the number Message Notification will call. In addi- tion to a telephone number, you can also enter unique commands. See your User Guide or ask your System Administrator for the specifics. 3. Click to accept your entries for this option. OR Click to cancel your entries without saving. NVM-Desktop Messaging67 Chapter 5: The Advanced Setup Options The Menu Items 5 5 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 67
68 Chapter 5: The Advanced Setup Options The Menu Items Greeting Options Use this option to select which of your three mailbox greetings you want to be active. Callers hear the active greeting when they call your mailbox. You also use this option to turn Auto Attendant Do Not Disturb on and off for the active greeting. When Auto Attendant Do Not Disturb is on, Automated Attendant calls will not ring your phone. If Auto Attendant Do Not Disturb is off, Automated Attendant calls will try your phone. If you do not answer or are busy, callers will hear your active mailbox greeting. To learn more about your mailbox greeting and Auto Attendant Do Not Disturb, see your Users Guide or ask your System Administrator. To record your mailbox greeting, turn to page 38. To set up your mailbox greeting and Auto Attendant Do Not Disturb: 1. Click OptionsñGreeting Options. You see: 2. Select the mailbox greeting you want to make active. 3. For the active greeting, click the Auto Att. Dnd On/Off radio box to turn Auto Attendant Do Not Disturb on or off. 4. Click to accept your entries for this option. OR Click to cancel your entries without saving. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 68
NVM-Desktop Messaging69 Chapter 5: The Advanced Setup Options The Menu Items 5 5 Mailbox Options The Mailbox Options screen controls six important options for your mailbox. See step 2 below for a description of each option. If you need to learn more about your Mailbox Options, see your Users Guide or ask your System Administrator. To set up your mailbox options: 1. Click OptionsñMailbox Options. You see: 2. Check or clear the radio box of each option as follows: Auto Help . . . . . . . . . . . . . . . . . . . . .allows you to enable or disable Auto Help. Auto Help is the automatic ÒminiÓ menu of options that plays right after you call your mailbox, after you listen to a message, or when you pause recording or exceed the recording limit. Auto Time Stamp . . . . . . . . . . . . . . .turns the Auto Time Stamp feature on and off. After playing a message, Auto Time Stamp announces the time and date the message was left as well as the num- ber of the message sender. Call Waiting . . . . . . . . . . . . . . . . . . .turns Call Waiting beeps on and off. If enabled, you hear these beeps while you are busy on a call. Note that these beeps are provided by your NVM-Series voice mail system, not your phone system. Call Announcing . . . . . . . . . . . . . . . .lets you know who is calling before putting the person through to your extension. Check the Call Announcing radio box to turn the option on Ñ clear the box to turn it off. Auto Forward . . . . . . . . . . . . . . . . . .automatically copies each of your messages to another personÕs mailbox, called your Òpartner mailbox.Ó Use this radio box to turn Auto Forward on and off. Use the Mailboxfield to enter the Òpartner mailboxÓ number. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 69
70 Chapter 5: The Advanced Setup Options The Menu Items Mailbox Options (ContÕd) Security . . . . . . . . . . . . . . . . . . . . . . .allows you to assign a security code for your mailbox. Once assigned, you will have to enter this code each time you call your mailbox. Your security code can be up to six digits long. 3. Click to accept your entries for this option. OR Click to cancel your entries without saving. Inactive Interval Before Minimizing When your mailbox is idle, it will automatically minimize after the Inactive Interval Before Minimizingtime expires. This is important because your mailbox is busy as long as the Main Screen displays. If you need to retrieve your messages from home, for example, you can only do so while your Main Screen is minimized. This is also a helpful security feature since you know your Main Screen will automatically ÒhideÓ if you are called away from your desk. To change the Inactive Interval Before Minimizing time: 1. Click OptionsñInactive interval before minimizing. You see: 2. Click the up arrow to increase the interval before minimizing. OR Click the down arrow to decrease the interval before minimizing. The maximum interval you can set is 999 minutes. 3. Click to accept your entries for this option. OR Click to cancel your entries without saving. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 70
NVM-Desktop Messaging71 Chapter 5: The Advanced Setup Options The Menu Items 5 5 Manually Retrieving Email Messages You can manually retrieve your email messages at any time, without waiting for NVM-Desktop Messaging to automatically update your Message Pane. This might be helpful, for example, before leaving your office for the evening. Just before going home, select this option to see if there are any new messages waiting for delivery on your email server. Also use this option to manually retrieve your email if you have the Disable auto retrieving of new E-mail messages when minimizedor Disable auto retrieving of new E-mail messages when maximizedoptions enabled. Turn to page 73 for more on these two options. Note:NVM-Desktop Messaging automatically updates your Main Screen with your latest email messages every 1 1/2 minutes. To manually retrieve your email messages: 1. Click OptionsñGet New Email messages. You see: Your Message Pane is automatically updated with any undelivered email messages. Enabling Your Sound Card If you have a sound card and speakers installed and want to use them for playing messages, be sure to enable this option. If disabled, any time you try to play a message NVM-Desktop Messaging will call your telephone for a private listening. To enable your sound card (if installed): 1. Click OptionsñUse Sound Card. If enabled, there will be a check next to the Use Sound Card option. If disabled, the option is unchecked. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 71
72 Chapter 5: The Advanced Setup Options The Menu Items New Message Alarms When your Main Screen is minimized, NVM-Desktop Messaging can send you an audible and visual alarm whenever you get a new message. You donÕt have to keep checking your main screen for new mail. The audible alarm is: lWhen donÕt have a sound card installed: A beep in your computerÕs speaker. OR lWhen you have a sound card installed:The voice prompt Òyou have new messages.Ó The visual alarm is a pop-up reminder. To enable the new message audible alarm: 1. Click OptionsñNew Message Audible Alarm. The check mark next to New Message Audible Alarm indicates that the option is enabled. To enable the new message visual alarm: 1. Click OptionsñNew Mail Visual Alarm. 2. While NVM-Desktop Messaging is minimized, whenever you get a new message you see: 3. Click to display your Main Screen. OR Click to clear the message and leave NVM-Desktop Messaging minimized. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 72
NVM-Desktop Messaging73 Chapter 5: The Advanced Setup Options The Menu Items 5 5 Using Your Native Email Program When composing new email, you can use your native email programÕs screens or the built-in NVM-Desktop Messaging Compose New Mail screen. The Compose New Mail screen is a full- featured mail composition interface which meets many email requirements. However, you may have favorite features in your native program that you want to use every day. This option lets you choose. To use your native email program for composing new mail: 1. Click OptionsñUse native E-mail send dialog. The check mark next to Use native E-mail send dialog indicates that the option is enabled. To use the NVM-Desktop Messaging Compose New Mail screen, click again and make sure the option is unchecked. Automatically Retrieving New Email Messages You can turn NVM-Desktop MessagingÕs automatic retrieval of new email messages on and off. If you want to be notified whenever new email comes in, leave these options disabled (i.e., unchecked). NVM-Desktop Messaging will check every 1 1/2 minutes for new mail. If you have the New Mail Visual Alarm turned on and you donÕt want your work interrupted when new mail comes in, be sure to enable (check) these options. Keep in mind that if you enable these options you will have to use Get New E-Mail messagesto retrieve your new email. There are separate options for the minimized or maximized mode. Disable auto retrieving of new E-mail messages when minimizedsets automatic retrieval when NVM-Desktop Messaging is minimized. Disable auto retrieving of new E-mail messages when maximizedsets automatic retrieval when NVM-Desktop Messaging is maximized. You can set these options separately. To disable automatic retrieval of new email messages: 1. Click OptionsñDisable auto retrieving of new Email messages when minimized. OR Click OptionsñDisable auto retrieving of new Email messages when maximized. The check mark next to the option indicates that it is enabled. Repeat step 1 if you want to disable the option. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 73
74 Chapter 5: The Advanced Setup Options The Menu Items Exiting NVM-Desktop Messaging To exit NVM-Desktop Messaging: 1. Click FileñExit. You see: 2. Click to exit NVM-Desktop Messaging. OR Click to cancel exiting and return to the Main Screen. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 74