Nitsuko Nvm-desktop Messaging Users Guide
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8. To start using NVM-Desktop Messaging right away, turn to Chapter 3, The Main Screen and Message Pane. OR To customize additional NVM-Desktop Messaging options, turn to Chapter 5: Advanced Setup Options. NVM-Desktop Messaging15 Chapter 2: Installation Email Setup 2 2 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 15
Chapter 3: The Main Screen and Message Pane Understanding the Main Screen The NVM-Desktop Messaging Main Screen is divided into six sections: lThe Menu Items(see Chapter 5) . . .for setting advanced messaging options for your mailbox. lThe Message Pane . . . . . . . . . . . .showing all the messages in the Message Cabinet you have selected. lThe Message Cabinets . . . . . . . . .storing the three categories of messages (New, Held and Saved). lThe Message Action Buttons . . . .providing one-click access to the messaging features you use the most. lThe Help Bar . . . . . . . . . . . . . . . .listing a brief description of each item on the Main Screen as you pass your mouse over it. lThe Date and Time Bar . . . . . . . .displaying the current date and time. NVM-Desktop Messaging17 Chapter 3: The Main Screen and Message Pane 3 3 Menu Items Message Action Buttons Message Pane Message Cabinets Help Bar Date and Time Bar 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 17
Chapter 3: The Main Screen and Message Pane Using the Message Pane The Message Pane displays the voice mail, email and fax mail messages in the active Message Cabinet. (For more on Message Cabinets, see page 35.) Each time you start NVM-Desktop Messaging, it uses two rules to sort the messages in the Message Pane: the sort order set in your sub- scriber mailbox and the type of message. If your mailbox is set up for First-In-First-Out (FIFO), your oldest messages display first. (This is the default setting.) If your mailbox is set up for Last-In-First- Out (LIFO), your newest messages display first. In addition, your email messages always display after your voice and fax messages. Your system administrator can explain more about these options. For each message, the Message Pane shows: lThe Message Type . . . . . . . . . . . .Each message type has a unique icon. is for voice mail messages. The icon is normally gray. If it is red, the message was marked by the sender as Urgent. is for fax mail messages. If it is red, the message was marked by the sender as Urgent. is for email messages. Normally, the square in the upper right corner of the icon is blue. lThe Message Length . . . . . . . . . .For voice mail messages, this is the total length of the recorded message. For voice mail messages, the length is shown in seconds (e.g., 10.1S) if it is less than one minute long. Otherwise, it is shown in minutes (e.g., 1.2M). For fax mail messages, the length is shown in pages (e.g., 1P is a one page fax). Length does not apply to email messages. 18The Active Message Cabinet Message Type and Length Message Sender Message DateMessage Time Message Subject 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 18
Click to sort your messages by type (cur- rent session only), Your messages sort in the following order: voice, fax, email. lThe Message Sender . . . . . . . . . .This field shows who sent you the message. For voice mail messages (and fax mail messages for- warded without a comment), this field shows callerÕs Subscriber Mailbox name, if programmed. If not pro- grammed, it shows the callerÕs extension number. This field does not use the extension name programmed in the telephone system. For voice and fax mail messages, this field shows the name and/or number of the outside caller if Caller ID is set up to provide this information. If not set up, it shows Outside Caller. For email messages, this field shows the email name of the caller. This name is determined by your email serv- erÕs setup. This is the same as the name that appears in the Fromfield in your email program. Click to sort your messages by sender (current session only). They are sorted alphabetically according to the first letter shown in the Fromfield. lThe Message Date . . . . . . . . . . . .This field shows the date the message arrived. Click to sort your messages by date (cur- rent session only). Note that MHS and VINES email systems cannot sort email by date. lThe Message Time . . . . . . . . . . . .This field shows the time the message arrived. Click to sort your messages by time (current session only). lThe Message Subject . . . . . . . . . .This field shows the subject of the message. For voice mail messages (and fax mail when you are viewing the fax), the subject is the optional text you can enter when you listen to the message. This helps identify the content of the message on screen without having to listen to it each time. See page 20 for more on assigning a subject to a message. For email messages, this is the text in the Subjectfield of your email program. You cannot sort your messages by subject. NVM-Desktop Messaging19 Chapter 3: The Main Screen and Message Pane Using the Message Pane 3 3 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 19
Listening to Voice Mail Messages from the Message Pane To listen to a voice mail message: 1. Click on the voice mail message in the Message Pane and press Enter. OR Double-click on the voice mail message in the Message Pane. If your PC has a sound card installed, you can normally skip to step 3. If the message you select was marked as Confidential, you can send the message to your phone for private listening (see step 2 below), or play the confidential message over your PC speakers. You see: 2. When your phone rings, lift the handset or press SPKand say Òhello.Ó After a few seconds, you hear: Ready. 3. You see the Listen Options screen. Use this screen to review your message, as follows: lPREV. MSG and NEXT MSG . . .Click these buttons to skip to the previous or next mes- sage in your mailbox. This lets you review all your messages without returning to the Message Pane. If the next or previous message is a fax or email, you auto- matically switch viewers. lPLAY . . . . . . . . . . . . . . . . . . . . . .Click PLAYto play the currently selected message. lPAUSE . . . . . . . . . . . . . . . . . . . . .Click PAUSEto alternately start and stop message playback. lFrom: . . . . . . . . . . . . . . . . . . . . . .Shows you who the message is from. lSubject: . . . . . . . . . . . . . . . . . . . .Type a few words of text to identify the message. This text will display in the Subject field of the Message Pane. lFile Menu Item and Message Radio Button . . . . . . . . .If you donÕt have a sound card, these options are dis- abled in this mode. If you have a sound card, go to Saving Your Voice Mail Messages on the next page. 4. Click Exitto leave the Listen Options screen and return to the Message Pane. 20 Chapter 3: The Main Screen and Message Pane Listening To Your Voice Mail Messages 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 20
Saving Your Voice Mail Messages If you have a sound card installed, you can save voice mail messages as Windows audio-visual (wav) files. Once saved, you can attach these files to your email, use them in multimedia presen- tations, archive them in a database or permanently save them on your hard disk. Note that you cannot save a voice mail message as a wav file if you are in the Private Listen mode. For more on Private Listen, turn to page 53. To save a voice mail message as a wav file: 1. Access your message. You see the Listen Options screen. 2. Click File. 3. Click Save As. 4. In the File namebox, type in the name you want to use for your message. Do not change the file extension. Also, leave the Save file as typebox unchanged. 5. If necessary, select the drive and folder in the Network, Drivesand Foldersboxes. You can optionally check the Read onlybox to save your message in read only format. This prevents you and co-workers from opening the saved attachment and unintentionally changing it. 6. Click OKto save your message. NVM-Desktop Messaging21 Chapter 3: The Main Screen and Message Pane Listening To Your Voice Mail Messages 3 3 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 21
22 Chapter 3: The Main Screen and Message Pane Reading Your Email Messages Viewing Email Messages from the Message Pane To view an email message: 1. Click on the email message in the Message Pane and press Enter. OR Double-click on the email message in the Message Pane. 2. You see the Email Viewer screen (sample message shown). Use this screen to review and process your email. If you have the option Use Native E-Mail Send Dialog enabled, your native email pro- gramÕs new message screen will launch instead. Turn to page 73 for more. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 22
NVM-Desktop Messaging23 Chapter 3: The Main Screen and Message Pane Reading Your Email Messages 3 3 The Email Viewer Fields lFrom: . . . . . . . . . . . . . . . . . . . . . .This field shows who sent you the message. lSent: . . . . . . . . . . . . . . . . . . . . . . .This field shows the date and time the message was sent. lTo : . . . . . . . . . . . . . . . . . . . . . . . .This field shows your name. lcc: . . . . . . . . . . . . . . . . . . . . . . . . .This field shows the names of co-workers that were Òcarbon copiedÓ on your message. This means they have received copies of your message. lbcc: . . . . . . . . . . . . . . . . . . . . . . . .This field is blank for all messages you receive. lSubj: . . . . . . . . . . . . . . . . . . . . . . .This field shows the subject of the message. lMsg: . . . . . . . . . . . . . . . . . . . . . . .This field contains the message text. lCertified . . . . . . . . . . . . . . . . . . . .If this box is checked, the message sender will receive a notification when you read the message. lAttachments: . . . . . . . . . . . . . . . .This field shows all the attachments to your message (if any). These are separate files that you can save to your hard disk. See Saving Your Email Attachmentson page 25 for more. Using the Email Viewer Buttons . . . . . . . . . . . . . . . . . .Go to the previous message in your Message Pane. NVM-Desktop Messaging will activate whichever mode is appropriate for your message. For example, if the previous message is a fax mail message, the Fax Viewer will automatically launch. . . . . . . . . . . . . . . . . . . . . .Close the Email Viewer and return to the Message Pane. . . . . . . . . . . . . . . . . . .Go to the next message in your Message Pane. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 23
24 Chapter 3: The Main Screen and Message Pane Reading Your Email Messages Printing and Saving Email Messages To print an email message: 1. Click FileñPrint message. The displayed email will automatically print on your default printer. To change your printerÕs setup options: 1. Click FileñPrinter Setup. You see the printer setup screen for your default printer. To save the text of your email message: 1. Click FileñSave message as. You see: 2. In the File namebox, type in the name you want to use for your fax message. Leave the Save file as typebox unchanged. 3. If necessary, select the drive and folder in the Network, Drivesand Foldersboxes. You can optionally check the Read onlybox to save your file in read only format. This prevents you and co-workers from opening the saved text and unintentionally changing the message text. 4. Click OKto save your message. 17526DTMSUG01_31.qxd 5/31/98 5:27 PM Page 24