Nitsuko Ds2000 Software Manual

Call Waiting / Camp-On
DS2000 Software ManualChapter 1: Features53
Split (Alternate) (page 272)
Camp-On lets an extension user know that a call is waiting to be answered. The user can Split 
between the waiting call and their current call.
Transfer (page 324)
An extension user may be able to Transfer a call to a busy extension.
Trunk (Line) Queuing / Trunk Callback (page 332)
Trunk Queuing lets an extension user Camp-On to a busy trunk.
Volume Controls (page 353)
The extension user cannot adjust the...

Callback
54Chapter 1: FeaturesDS2000 Software Manual
Callback
Description
When an extension user calls a busy co-worker, they can leave a Callback request for a return call. 
The system services Callback requests as follows:
Caller at extension A leaves a Callback at extension B.
Caller can place or answer additional calls in the mean time.
When extension B becomes idle, the system rings extension A. This is the Callback ring.
Once caller A answers the Callback ring, the system rings (formerly busy)...

Callback
DS2000 Software ManualChapter 1: Features55
Programming List
Program 0101 - Camp-On to Busy Extension (page 362)
In an extension’s Class of Service, enter Y to allow the extension to leave a Callback for a 
busy co-worker. Enter N to prevent the extension from leaving a Callback for a busy co-
worker.
Program 0201 - Call Waiting (Camp-On) Tone (page 367)
Enter Y to enable Camp-On tones system-wide. Enter N to disable Camp-On Tones system-
wide. 
Program 0403 - Call Waiting Tone Interval (page...

Callback
56Chapter 1: FeaturesDS2000 Software Manual
2. Dial 2 and hang up.
Stay on the line without hanging up if you want to Camp-On instead.
3. When the busy co-worker becomes free:
4. Lift handset to answer.
5. Speak to your co-worker when call goes through.Busy tone stops.
ICM and SPK off.
Intercom ring.
ICM and SPK off.
Two beeps.
ICM on. 

Caller ID
DS2000 Software ManualChapter 1: Features57
Caller ID
Description
LCCPU 01.00.00 Not Available. 

Central Office Calls, Answering
58Chapter 1: FeaturesDS2000 Software Manual
Central Office Calls, Answering
Description
The system provides flexible routing of incoming CO (trunk) calls to meet the exact site require-
ments.
Answering Priority
When multiple calls ring an extension simultaneously, the system services the ringing calls in the 
following order:
1. Line key (from lowest to highest)
2. Fixed Loop Key (from lowest to highest)
3. Switched Loop Key (from lowest to highest)
4.
ICM Key
Overflow
Refer...

Central Office Calls, Answering
DS2000 Software ManualChapter 1: Features59
Programming Guide
Step-by-step guide for setting up Central 
Office Calls, Answering (Page 1 of 3)
Step 1: Check to be sure each trunk’s circuit type and loop length setting matches the con-
nected trunk circuit.
• In Program 1001 - Trunk Circuit Type (page 416), 
enter the correct circuit type for each trunk (51 = 
loop start DTMF, 52 = loop start DP).
• In Program 1001 - Loop Length (page 420), use 
this option to compensate for...

Central Office Calls, Answering
60Chapter 1: FeaturesDS2000 Software Manual
• In Program 1805 - Ring Assignment (page 466), 
enter 4 for each trunk that should delay ring dur-
ing the day and at night.
•InProgram 0401 - Trunk Delay Ring (page 376), 
enter the interval after which a delay ring trunk 
will change from flashing to ringing.
Step 5: Should extension have line keys for answering trunk calls?
• In Program 1701 - Line Key (page 436), assign 
programmable keys as line keys (code 03). The 
options...

Central Office Calls, Answering
DS2000 Software ManualChapter 1: Features61
Programming List
Program 0401 - Trunk Delay Ring (page 376)
Set how long the system flashes a line key before ringing an extension that has the Delayed 
Ringing option enabled.
Program 0402 - Minimum Ring Detection Timer (page 380)
Set the threshold for ring detection. If the ring signal is longer than this interval, the system 
interprets the signal as valid ringing. If the signal is equal to or shorter than this interval, the...

Central Office Calls, Answering
62Chapter 1: FeaturesDS2000 Software Manual
Program 1701 -  Line Key (page 436)
Assign a programmable key on an extension as a line key (code 03). The options are 01-16 
(trunks 1-16).
Program 1701 -  Switched Loop Key (page 436)
Program 1701 -  Fixed Loop Key (page 436)
In order to answer trunk calls, extensions without line keys should have loop keys.
Program 1704 -  Line Key (page 444)
Assign a programmable key on a DSS Console as a line key (code 03). The options are...