Netgear D7000 Nighthawk Ac1900 Wifi Vdsl Adsl Modem Router User Manual

							Let the Modem Router Automatically Update Its Firmware
When you set up your modem router and are connected to the Internet, the modem router automatically checks for
you to see if newer firmware is available. If it is, a message is displayed at the top of the page. For information about
manually updating firmware, see Update the Firmware of the Modem Router on page 219. T

o let the modem router automatically update its firmware: 1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter 
http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem router user name and password.
The user name is 
admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Wait for the 
modem router to determine if newer firmware is available.
This process might tak
e a few minutes. If the 
modem router detects new firmware, the modem router displays
a message at the top of the page.
5. Click the message.
6. To update the modem router
 with the latest firmware, click the Yes button.
After the update
, the 
modem router restarts.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the update. For example,
do not close the browser, click a link, or load a new page. Do not turn off the modem
router
. Wait until the modem router finishes restarting and the Power LED turns solid
white. Access the Modem 
Router With the NETGEAR genie App
The genie app   is the easy dashboard for managing, monitoring, and repairing your home network from a
smartphone, tablet, or computer. The genie app can help you with the following:
• Automatically repair common WiFi network problems.
• Easily manage 
modem router features such as Live Parental Controls, guest access, Internet traffic meter,
speed test, and more.
• Share and stream music or videos. Install and Access the Modem Router and Its Network
41
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							To use the genie app to access the modem router:
1.
Visit the NETGEAR genie web page at 
netgear.com/genie.
2. Click the appropriate Download
 button.
3. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
4. Launch the genie app.
The genie app dashboard displays.
The following figure shows the genie app dashboard for a Windows computer. Install and Access the Modem Router and Its Network
42
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							3
Manage the Internet Settings Manually
This chapter describes how you can manage the Internet settings of the modem router manually.
Usually
, the quickest way to set up the modem router is to allow NETGEAR genie to detect the Internet connection when
you first access the 
modem router with a web browser. These options are described in Install and Access the Modem
Router and Its Netw
ork
 on page 18. You can also customize or specify your Internet settings manually.
The chapter contains the following sections:
• Use the Internet Setup Wizard After Initial Setup on page 44
• Man

ually Set Up an ADSL Internet Connection on page 
49
• Manually Set Up a VDSL Internet Connection on page 
60
• Manually Set Up a Cable or Fiber Internet Connection on page 
69
• Specify an IPv6 Internet Connection
 on page 78
• Manage the MTU Siz
e on page 91 43 
						

							Use the Internet Setup Wizard After Initial Setup
Whether you use DSL service or cable or fiber service, you can use the Setup Wizard to detect your Internet settings
and automatically set up your modem router. The Setup Wizard is the same as the NETGEAR genie, which launches the first time you
connect to y
our modem router.
Note
T

o use the Setup Wizard: 1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter 
http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem router user name and password.
The user name is 
admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard. 5.
From the 
Country menu, select the country in which you use the modem router.
6. F
rom the 
Internet Service Provider menu, select the Internet service provider (ISP) that you are using.
If your ISP is not in the menu, select 
Other.
7. Select the Yes radio button.
If y

ou select the 
No radio button, you are taken to the Internet Setup page after you click the Next button. For
more inf
ormation, see one of the following sections: Manage the Internet Settings Manually
44
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							•
Manually Set Up an ADSL Internet Connection on page 49
• Manually Set Up a VDSL Internet Connection on page 
60
• Manually Set Up a Cable or Fiber Internet Connection on page 
69
8. Click the 
Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. When the modem router is connected to the Internet, the Congratulations! page displays, and you successfully
completed the setup process.
If the Congratulations! page does not display, other pages might display and you might need to provide more
information, in which case you must continue with the next step. The pages that display depend on your type
of ISP connection and configuration.
9.
(Only if you are using a DSL connection and the following page displays) Specify a full scan to let the Setup
Wizard find the PVC protocol. Manage the Internet Settings Manually
45
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							The page that might display asks you if you need the Setup Wizard to do a full scan to find the PVC protocol. If
this page does not display, continue with Step 10.
Do the following:
a.
Select the Yes radio button.
b. Click the 
Next button.
The Setup Wizard performs a full scan, which might take up to six minutes. 10.
(Only if the following page displays) Specify how to manage problems with the detection of the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet connection.
If this page does not display, continue with Step 11. Take one of the following actions:
•
If you did not yet power cycle the modem, do so now:
a. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
b. If your modem includes a battery backup, remove the battery.
c. Wait 10 seconds. Manage the Internet Settings Manually
46
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							d.
If your modem includes a battery backup, reinsert the battery.
e. Plug in your modem’s power and turn on your modem.
f. Wait two minutes.
g. Select the I just power cycled the modem and waited for 2 minutes radio button.
h. Clic
k the Next
 button.
• See if the DSL or Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the
following:
a. Fully insert the DSL or Ethernet cable in the correct port on the modem and in the correct port on the
modem router.
If y

ou use a DSL cable, it must be connected to the gray DSL port. If you use an Ethernet cable, it must
be connected to the red Internet port.
b. Select the I corrected a problem with the DSL/Ethernet cable
 radio button.
c. Click the 
Next button.
• If y
ou do not need to power cycle the modem or the DSL or Ethernet cable is already fully inserted in the
correct ports, do the following:
a. Select the None of the above radio button.
b. Clic

k the 
Next button.
11. (Only if the f
ollowing page displays) Specify how to manage problems with the detection of the IP address for
the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet connection
IP address. If this page does not display, continue with Step 12. Take one of the following actions:
•
If your ISP assigned you a fixed (static) IP address, do the following: Manage the Internet Settings Manually
47
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							a.
Select the Yes radio button.
b. Clic
k the Next button. c.
Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the 
Next button.
• If y
our ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP
address, do the following:
a. Select either the No or the I don’t know
 radio button.
b. Click the Next
 button. c.
Enter the MAC address of the computer or router with which you previously were able to connect to the
Internet.
You might find the MAC address on the product label of your device. Enter the MAC address in the
AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the 
Next button.
12. If the Cong
ratulations! page still does not display and the modem router still does not connect to the Internet,
do the f

ollowing:
a. Review all your settings and make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information. Manage the Internet Settings Manually
48
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							d.
Read Troubleshoot the Internet Connection on page 279.
e. If problems persist, register your 
NETGEAR product and contact NETGEAR technical support.
When the 
modem router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop
genie app and the free ReadySHARE Vault app.
Manually Set Up an ADSL Internet Connection
You can view or change the modem router’s ADSL Internet connection settings manually. The following sections
descr

ibe the options that are available to you to manually set up the ADSL Internet connection:
• Specify an ADSL Connection Without a Login Requirement on page 
49
• Specify an ADSL Connection With a Login Requirement and PPPoA or PPPoE Service on page 54 Some ISPs require that you register on their website before you can obtain Internet service.
Follow the directions that your ISP gave you.
Note
Specify an ADSL Connection Without a Login Requirement
If you want to manually configure the ADSL connection settings, use the information that your ISP gave you to
connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information
might prevent the 
modem router from connecting to the Internet.
The modem router provides a virtual Internet interface and a virtual IPTV interface. In most situations, you only need
to configure the Internet interface. If you use one or more IPTV devices, you might also need to configure the IPTV
interface. Follow the directions that your ISP gave you. If you must configure the IPTV interface, first use the following procedure to configure the
Internet interface. Then repeat the procedure to configure the IPTV interface.
Note
To view or specify the settings for an ADSL Internet connection that does not require a login: 1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter 
http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem router user name and password.
The user name is 
admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet. Manage the Internet Settings Manually
49
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							The Internet Setup page displays.
5. From the Select Country menu, select the country in which you use the modem router.
The 
Select Country menu is not available in all countries and might be masked out.
6. F
rom the Select Internet Service Provider
 menu, select the Internet service provider (ISP) that you are using.
If your ISP is not in the menu, select Other.
7. Select the vir

tual interface:
• Internet interface. From the menu above the Enable This Interface
 check box, leave the default menu
selection at Internet.
• IPTV interface. From the menu above the Enable This Interface
 check box, select IPTV.
8. From the 
Transfer Mode menu, select ADSL(ATM).
9. From the 
DSL Mode menu, select the ADSL mode that your ISP provided you:
• Auto
. The modem router detects the DSL mode automatically. (This is the default setting.)
• ADSL
. Legacy version of ADSL.
• ADSL2
. Legacy version of ADSL2.
• ADSL2+
. ADSL2+ provides the fastest downstream rates and can interoperate with ADSL2 and ADSL.
10. Specify that your ISP does not require you to log in:
•If you are configuring the Internet interface, scroll down to the Does your Internet connection require a login?
section and select the 
No radio button.
• If you are configuring the IPTV interface, scroll down to the Does your IPTV connection require a login?
section and select the 
No radio button.
11. Make sure that the Enable This Interface check box is selected. Manage the Internet Settings Manually
50
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000