Netgear D7000 Nighthawk Ac1900 Wifi Vdsl Adsl Modem Router User Manual

							d.
Read Troubleshoot the Internet Connection on page 279.
e. If problems persist, register your 
NETGEAR product and contact NETGEAR technical support.
When the 
modem router connects to the Internet, you are prompted to download and install the free NETGEAR
Desktop genie app and the free ReadySHARE 
Vault app.
Set Up the Modem Router for Cable or Fiber Service Y

ou can install your modem router for cable or fiber (Ethernet WAN) service or for DSL service. If you use a cable
or fiber modem, f

ollow the procedure that is described in this section. If you use a DSL modem, follow the procedure
that is described in 
Cable the Modem Router for DSL Service and Access the Modem Router on page 23.
The f
ollowing figure shows the cabling of your 
modem router for cable or fiber service. Figure 7. Modem router cabling for cable or fiber service
To connect your 
modem router to a cable or fiber service: 1.
Unplug your cable or fiber modem’s power, leaving the modem connected to the wall jack for your Internet
service.
2. If your cable or fiber modem includes a battery backup, remove the battery.
3. Use an Ethernet cable to connect the cable or fiber modem to the red Internet port on the modem router.
4. If y

our cable or fiber modem includes a battery backup, reinsert the battery.
5. Plug in and turn on your cable or fiber modem.
6. Connect the power adapter to the 
modem router and plug it into an electrical outlet.
Wait for the Power LED   to light solid white, which takes about two minutes.
Install and Access the Modem Router and Its Network
31
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							7.
If the Power LED does not light, press the Power On/Off button.
W
ait for the WiFi LED   to light solid white.
8. If the WiFi LED does not light, press the WiFi On/Off button  .
9. Connect a computer to the 
modem router by one of the following methods:
• Ethernet cab
le. Use an Ethernet cable to connect your computer to a yellow Ethernet LAN port on the
modem router.
The product pac
 kage contains a yellow Ethernet cable.
Your computer connects to the modem router
’s LAN.
• WiFi. Connect to the default WiFi network of the modem router:
a. On y

our computer or WiFi device, find and select the WiFi network.
The WiFi network name (SSID) is on the product label.
b. Join the WiFi network and enter the WiFi password.
The password (network key) is on the product label.
Your computer or WiFi device connects to the modem router’s WiFi network. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change
the computer to obtain an IP address automatically from the modem router\
 through DHCP,
or change the IP address of the computer to a static IP address in the
192.168.0.2–192.168.0.254 r

ange.
Note
10. Launch a web browser. Install and Access the Modem Router and Its Network
32
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							The modem router checks the Internet connection.
If the Configuring the Internet Connection displays, skip to Step 12. If it does not display, do the following:
a.
In the address field of the web browser, enter 
www.routerlogin.net.
b. When prompted, enter 
admin for the user name and password for the password.
If the Configuring the Internet Connection displays, skip to Step 12. If it still does not display, see Step 11.
11. If the browser cannot display the web page, do the following:
a.Make sure that the computer is connected to one of the four Ethernet LAN ports or over WiFi to the modem
router.
b. Mak

e sure that the Power LED   of the modem router is lit solid white.
c. Mak

e sure that your browser does not cache the previous page by closing and reopening the browser.
d. Clear the browser cache.
e. If the computer is set to a static (fixed) IP address (this setting is uncommon), either change the computer\
to obtain an IP address automatically from the modem router through DHCP\
, or change the IP address of
the computer to a static IP address in the 192.168.0.2–192.168.0.254 \
r

ange.
12. From the Country menu, select the country in which you use the modem router. Install and Access the Modem Router and Its Network
33
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							13.
From the Internet Service Provider menu, select the Internet service provider (ISP) that you are using.
If your ISP is not in the menu, select 
Other.
14. Select the Yes radio button.
15. Clic

k the 
Next button. When the modem router is connected to the Internet, the Congratulations! page displays, and you successfully
completed the setup process. If the Congratulations! page does not display, other pages might display and you
might need to provide more information, in which case you must continue with the next step. The pages that
display depend on your type of ISP connection and configuration.
16.
(Only if the following page displays) Specify how to manage problems with the detection of the Internet connection. Install and Access the Modem Router and Its Network
34
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							The page that might display states that a problem occurred while the wizard was detecting the Internet connection.
If this page does not display, continue with Step 17.
Take one of the following actions:
•
If you did not yet power cycle the modem, do so now:
a. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
b. If your modem includes a battery backup, remove the battery.
c. Wait 10 seconds.
d. If your modem includes a battery backup, reinsert the battery.
e. Plug in your modem’s power and turn on your modem.
f. Wait two minutes.
g. Select the I just power cycled the modem and waited for 2 minutes radio button.
h. Clic
k the Next
 button.
• See if the Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the following:
a. Fully insert the Ethernet cable in the correct port on the modem and in the red Internet port on the modem
router.
b. Select the 
I corrected a problem with the DSL/Ethernet cable radio button.
c. Clic
k the 
Next button.
• If y
ou do not need to power cycle the modem or the Ethernet cable is already fully inserted in the correct
ports, do the following:
a. Select the None of the above radio button.
b. Clic

k the 
Next button.
17. (Only if the f
ollowing page displays) Specify how to manage problems with the detection of the IP address for
the Internet connection. Install and Access the Modem Router and Its Network
35
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							The page that might display states that a problem occurred while the wizard was detecting the Internet connection
IP address. If this page does not display, continue with Step 18.
Take one of the following actions:
•
If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button.
b. Clic
k the Next button. c.
Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the Next button.
• If y

our ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP
address, do the following: Install and Access the Modem Router and Its Network
36
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							a.
Select either the No or the I don’t know radio button.
b. Clic
k the Next
 button. c.
Enter the MAC address of the computer or router with which you previously were able to connect to the
Internet.
You might find the MAC address on the product label of your device. Enter the MAC address in the
AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the 
Next button.
18. If the Cong
ratulations! page still does not display and the modem router still does not connect to the Internet,
do the f

ollowing:
a. Review all your settings and make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection
 on page 279.
e. If problems persist, register your 
NETGEAR product and contact NETGEAR technical support.
When the 
modem router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop
genie app and the free ReadySHARE Vault app.
Log In to the Modem Router After Setup to View or Change
Settings
After y

ou set up the 
modem router for DSL, cable, or fiber service, you can view or change the settings for the
modem router
.
To log in to the 
modem router: 1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter 
http://www.routerlogin.net. Install and Access the Modem Router and Its Network
37
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							You can also type http://www.routerlogin.com or http://192.168.0.1. The procedures in
this manual use 
http://www.routerlogin.net.
Note
The nature of the login window that opens depends on your web browser. 3.
Enter the 
modem router user name and password.
The user name is 
admin. The default password is password. The user name and password are case-sensitive.
Click the OK button. The BASIC Home page displays a dashboard that lets you see the status of your Internet connection and network
at a glance. You can click any of the sections of the dashboard to view more detailed information. The left column
displays the menus, and at the top is an 
ADVANCED tab that you can use to access more menus and pages.
Chang
e the Language
By default, the language is set as Auto. You can change the language. Install and Access the Modem Router and Its Network
38
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							To change the language:
1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that y

ou selected.
Change the admin Password We recommend that you change the default password that you use to log in to the modem router to a more secure
pass

word. This is the password that you use to log in to the 
modem router with the user name admin.
The ideal pass
word contains no dictionary words from any language and contains uppercase and lowercase letters,
numbers, and symbols. It can be up to 30 characters. This admin password is not the password that you use for WiFi access. The label on your
modem router shows your unique WiFi network name (SSID) and password for WiFi access.
Note
T

o change the password for the user name admin: 1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter 
http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem router user name and password.
The user name is 
admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays. Install and Access the Modem Router and Its Network
39
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000 
						

							4.
Select ADVANCED > Administration > Set Password. 5.
Enter the old password.
6. Enter the new password twice.
7. Click the 
Apply button.
Your settings are saved.
Set Up Password Recovery We recommend that you enable password recovery if you change the password for the modem router user name
admin.

Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer,
Firefox, and Chrome browsers, but not in the Safari browser.
To set up password recovery: 1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter 
http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem router user name and password.
The user name is 
admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set P

assword page displays.
5. Select the 
Enable Password Recovery check box.
6. Select two security questions and provide answers to them.
7. Click the 
Apply button.
Your settings are saved. Install and Access the Modem Router and Its Network
40
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000