Netgear D7000 Nighthawk Ac1900 Wifi Vdsl Adsl Modem Router User Manual
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Unpack Your Modem Router Y our package contains the following items. Figure 1. Package contents for the modem router Table 1. Legend Modem router 1. Antennas (3) 2. Power supply (varies by region) 3. DSL microfilter (varies by region) 4. Ethernet cable 5. Phone cable 6. Your package might contain more items. The filter or phone cable provided depends on the region. In some regions, a CD is included in the package. Attach the Antennas The modem router comes with three antennas. Hardware Overview of the Modem Router 11 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
To attach the antennas: 1. Align the antennas with the antenna posts on the back panel of the modem router. 2. Attach the antennas on the threaded antenna posts. 3. Position the antennas for the best WiFi performance. We recommend that the center antenna be vertical and that you aim the others outward at 45-degree angles, as shown. Top Panel with LEDs The status LEDs and buttons are located on the top panel of the modem router. Hardware Overview of the Modem Router 12 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Figure 2. LEDs and buttons of the modem router Hardware Overview of the Modem Router 13 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Table 2. LED and button descriptions Description LED •Solid amber. The modem router is starting. If the P ower LED lights solid amber during any other time, a power-on self-test (POST) failure or device malfunction occurred. For more information, see Power LED Remains Solid Amber on page 278. • Blinking amber. The modem router was reset to factory default settings and is restarting. F or more information, see Use the Reset Button on page 224. • Solid white. The modem router is ready. • Off. Power is not supplied to the modem router. F or more information, see Power LED Is Off on page 278. P ower • Solid white . The modem router detected an Internet connection. • Solid amber. The modem router is not connected to a DSL, cable, or fiber modem, or the modem router did not detect an Internet connection. F or more information, see Troubleshoot the Internet Connection on page 279. • Blinking white. Data is being transmitted over the Internet connection. • Alternating white and amber. The traffic meter is enabled and the traffic limit is reached. • Off. The modem router cannot connect to the Internet or the Internet connection failed. F or more information, see Internet LED Is Off on page 280. Inter net • Solid white . The modem router is connected to a DSL service and the DSL connection is ready. • Blinking white. The modem router is negotiating the best possible speed on the DSL line. • Off.The modem router is not connected to a DSL service or a DSL connection is not established. DSL • Solid white . The 2.4 GHz WiFi radio is operating. • Blinking white. The modem router is sending or receiving WiFi traffic over the 2.4 GHz radio. • Off. The 2.4 GHz WiFi radio is off. 2.4 GHz WiFi • Solid white . The 5 GHz WiFi radio is operating. • Blinking white. The modem router is sending or receiving WiFi traffic over the 5 GHz radio. • Off. The 5 GHz WiFi radio is off. 5 GHz WiFi Hardware Overview of the Modem Router 14 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Description LED •Solid white. A USB device is connected and is ready. • Blinking white. Data is being transmitted to or from the USB device. • Off. No USB device is connected, or someone clicked the Safely Remove Hardware button and it is no w safe to remove the attached USB device. USB 3.0 port 1 and USB 3.0 port 2 The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections. • Solid white or solid amber. A powered-on device is connected to the Ethernet port. • Blinking white or b linking amber. Data is being transmitted over the port. • Off. No powered-on device is connected to the Ethernet port. Ether net ports 1–4 Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router. F or more information, see Control the WiFi Radios on page 113 and WiFi LED Is Off on page 278. WiFi On/Off b utton with WiFi LED This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks white during this process and then lights solid white. For more information, see Use WPS to Add a Device to the WiFi Network on page 105. WPS b utton with WPS LED You can use the LED On/Off switch on the back panel of the modem router to turn most LEDs on the top of the modem router on or off (see Back Panel With Ports, Buttons, Connectors, and a Switch on page 15). If you turn off the LEDs, the Power LED remains on. Back Panel With Ports, Buttons, Connectors, and a Switch The back panel of the modem router provides ports, buttons, antenna connectors, a DC power connector, and an LED s witch. For information about attaching the antennas, see Attach the Antennas on page 11. Hardware Overview of the Modem Router 15 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Figure 3. Modem router back panel In addition to the three antennas, viewed from left to right, the back panel contains the following components: • LED Off/On switch. Move the LED Off/On switch to to the Off position to turn off all LEDs, except for the P ower LED. • Reset button. For information about using the Reset button, see Return the Modem Router to Its Factory Default Settings on page 223. • P ower On/Off button. Press the Power On/Off button to provide power to the modem router. • DC power connector. Connect the power adapter that came in the product package to the DC power connector. • Internet port . One Gigabit Ethernet RJ-45 WAN port to connect the modem router to a fiber or cable modem. This por t is colored red. You can use either the Internet port or the DSL port for WAN connectivity. Note • Ethernet LAN ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the modem router to LAN devices. These por ts are colored yellow. • DSL port . One RJ-11 DSL port for connecting the modem router to an ADSL or VDSL line. This port is colored gray. Hardware Overview of the Modem Router 16 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
You can use either the DSL port or the Internet port for WAN connectivity. Note Side Panels With USB Ports Each side panel provides one USB 3.0 port. The left side panel contains USB port number 1. The right side panel contains USB port number 2. Figure 4. Right side panel of the modem router Bottom Panel Product Label The product label on the bottom panel of the modem router lists the login information, WiFi network name (SSID) and password (network key), serial number, and MAC address of the modem router. Figure 5. Modem router product label Hardware Overview of the Modem Router 17 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
2 Install and Access the Modem Router and Its Netw ork This chapter describes how you can install and access the modem router and its network. The chapter contains the f ollowing sections: • Position Your Modem Router on page 19 • Connect to the Modem Router on page 20 • Set Up Your Modem Router for DSL Service on page 23 • Set Up the Modem Router f or Cable or Fiber Service on page 31 • Log In to the Modem Router After Setup to View or Change Settings on page 37 • Change the Language on page 38 • Change the admin Password on page 39 • Set Up P assword Recovery on page 40 • Let the Modem Router Automatically Update Its Firmware on page 41 • Access the Modem Router With the NETGEAR genie App on page 41 18
Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the oper ating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the WiFi signal passes through can limit the range. Additionally, other WiFi access points in and around your home might affect your modem router’s signal. WiFi access points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network access. Position your modem router according to the following guidelines: • Place your modem router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices. • Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for wired computers. • Place the modem router in an elevated location, minimizing the number walls and ceilings between the modem router and y our other devices. • Place the modem router away from electrical devices such as these: • Ceiling f ans • Home security systems • Microwaves • Computers • Base of a cordless phone • 2.4 GHz cordless phone • 5 GHz cordless phone • Place the modem router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: • Solid metal door • Aluminum studs • Fish tanks • Mirrors • Brick • Concrete If you are using adjacent access points, use different radio frequency channels to reduce interference. Install and Access the Modem Router and Its Network 19 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000
Connect to the Modem Router During and after installation, you can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings of your computer so that it uses Dynamic Host Configuration Protocol (DHCP). Connect to the Modem Router Through an Ethernet Cable Y ou can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area netw ork (LAN). To connect your computer to the modem router with an Ethernet cable: 1. Make sure that the modem router is receiving power (its Power LED is lit). 2. Connect an Ethernet cable to an Ethernet port on your computer. 3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports. Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected. Join the WiFi Network of the Modem Router Choose either the man ual or the WPS method to add a WiFi device such as a computer, iPhone, iPad, or gaming device to the WiFi network of the modem router. Man ual Method On the WiFi device that you want to connect to the modem router, you can use the software application that manages your WiFi connections. To connect a device manually to the WiFi network of the modem router: 1. Make sure that the modem router is receiving power (its Power LED is lit). 2. On the WiFi device that you want to connect to your modem router, open the software application that manages your WiFi connections. This software scans for all WiFi networks in your area. 3. Look for the modem router’s network and select it. Install and Access the Modem Router and Its Network 20 Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000