NEC Property Management System Communication Interface Specification

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Property Management System - Communication Interface Message Formats
Check In/Check Out (Model 60)
These messages do not represent unique features as such, but are a convenient tool 
for activating a sequence of functions commonly performed when a guest checks 
in or out of a room. These messages are exclusively used by the Model 60 with the 
sole exception of Check Out Outgoing Call Report (16-C) which is also used by the 
Model 90 version.
The Feature Codes are as follows:
16-1 -- Check In 1
16-2 -- Check Out
16-5 -- Check Out Message Waiting Lamp Off Report
16-6 -- Check Out Message Waiting Lamp On Report
16-A -- Check In 2
16-B -- Check In 3
16-C -- Check Out Outgoing Call Report
16-D -- Check Out Message Waiting Report
Check In 1
Figure 4-10   Check In 1
The only message field is the extension number who is being checked in. If the 
extension number is less than six digits, left justify the number and fill the 
remaining bytes with space (20H) characters. The Room Status is set to “Stay” and 
Room Cut-Off is cancelled.
‘1’‘6’‘1’‘1’‘1’Extension
01234 6 89 1516
STX SA UA EI FTC MSC FC 6
02H‘1’‘!’‘L’03H xx
ETX BCC 
						

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Message Formats Property Management System - Communication Interface
Check Out
Figure 4-11   Check Out
The only message field is the extension number who is being checked out. If the 
extension number is less than six digits, left justify the number and fill the 
remaining bytes with space (20H) characters. The Room Status is set to “Out” and 
Room Cut-Off is set.
Check Out 
Message Report
Figure 4-12   Check Out Message Waiting Lamp Report
Message fields are:
FC-- There are two functions: (FTC-FC)
16-5 -- Check Out Message Waiting Lamp Off Report
16-6 -- Check Out Message Waiting Lamp On Report
Extension -- Extension number. If the extension number is less than six digits, 
left justify the number and fill the remaining bytes with space (20H) characters.
‘2’‘1’‘6’‘1’‘1’Extension
01234 6 89 1516
STX SA UA EI FTC MSC FC 6
02H‘1’‘!’‘L’03H xx
ETX BCC
**
** Multiple Function Codes use this message. See below.‘1’‘6’‘1’‘1’Extension
01234 6 89 1516
STX SA UA EI FTC MSC FC 6
02H‘1’‘!’‘L’03H xx
ETX BCC 
						

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Property Management System - Communication Interface Message Formats
Check In 2
Figure 4-13   Check In 2
This causes the Room Status to be set to Stay and cancels Room Cut-Off.
Message fields are:
Extension -- Extension number. If the extension number is less than six digits, 
left justify the number and fill the remaining bytes with space (20H) characters.
Language -- Language category for the guest. The possible values are:
0 -- Not specified
1 -- Japanese
2 -- English
3 -- German
4 -- French
5 -- Spanish
6 -- Chinese
7 -- Russian.
Stay -- Room stay. The possible values are listed below:
‘1’‘6’‘1’‘3’‘A’Extension Language
01234 6 89 15
STX SA UA EI FTC MSC FC 6 1
02H‘1’‘!’‘L’
03H xx
ETX BCC1
16 17 18
Stay
Stay
1
2
3
4VIP
No
Ye s
No
Ye sOut
No (Key is not in key rack.)
No (Key is not in key rack.)
Yes (Key is in key rack.)
Yes (Key is in key rack.) 
						

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Message Formats Property Management System - Communication Interface
Check In 3
Figure 4-14   Check In 3
This causes the Room Status to be set to Stay and cancels Room Cut-Off.
Message fields are:
Extension -- Extension number. If the extension number is less than six digits, 
left justify the number and fill the remaining bytes with space (20H) characters.
Group ID -- Group number for the extension. If the group number is less than 
six digits, left justify the number and fill the remaining bytes with space (20H) 
characters.
Language -- Language category for the guest. The possible values are:
0 -- Not specified
1 -- Japanese
2 -- English
3 -- German
4 -- French
5 -- Spanish
6 -- Chinese
7 -- Russian.
Stay -- Room stay. The possible values are listed below:
Display Name -- The display name of the guest. The name must be left justified, 
and any remaining space must be filled with space (20H) characters.
‘3’‘4’‘B’Extension
Language StayGroup IDDisplay
‘1’‘6’
01234 6 89 15
STX SA UA EI FTC MSC FC 6 6
02H‘1’‘!’‘L’
ETX BCC1115
21 22 23 38 39
Name03H xx
Stay
1
2
3
4VIP
No
Ye s
No
Ye sOut
No (Key is not in key rack.)
No (Key is not in key rack.)
Yes (Key is in key rack.)
Yes (Key is in key rack.) 
						

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Property Management System - Communication Interface Message Formats
Check Out 
Outgoing Call 
Report
Figure 4-15   Check Out Outgoing Call Report
The only message field is the extension number who is being checked out. If
the extension number is less than six digits, left justify the number and fill
the remaining bytes with space (20H) characters.
Check Out 
Message Waiting 
Report
Figure 4-16   Check Out
Message fields are:
Extension -- Extension number. If the extension number is less than six digits, 
left justify the number and fill the remaining bytes with space (20H) characters.
Status -- Message Waiting Lamp status. The status values are:
0 -- No messages waiting.
1 -- Message waiting set by the NEAX.
4 -- Message waiting set by the PMS.
5 -- Message waiting set by both the PMS and NEAX.
Blank -- Field contains one space (20H) character.
‘C’‘1’‘6’‘1’‘1’Extension
01234 6 89 1516
STX SA UA EI FTC MSC FC 6
02H‘1’‘!’‘L’03H xx
ETX BCC
‘1’‘6’‘1’‘3’
01234 6 89 15
STX SA UA EI FTC MSC FC 6 1
02H‘1’‘!’‘L’
03H xx
ETX BCC1
16 17 18
Blank‘D’Extension Status 
						

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Message Formats Property Management System - Communication Interface
Check In/Check Out (Model 90)
The messages in this group are used exclusively by the Model 90 version. In 
addition to the following messages, the Check Out Outgoing Call Report message 
(16-C) is also used by the Model 90 version. The Function Codes are as follows:
56-1 -- Check In
56-2 -- Check Out
56-4 -- Check In Cancellation
56-5 -- Check Out Cancellation
56-6 -- Room Change
56-7 -- Provisional Check In
56-8 -- Provisional Check Out
56-9 -- Check Out Message Waiting Report
Check In
Figure 4-17   Check In
This cancels Room Cut-Off.
Message fields are:
Extension -- Extension number. If the extension number is less than six digits, 
left justify the number and fill the remaining bytes with space (20H) characters.
Group ID -- Group number for the extension. If the group number is less than 
six digits, left justify the number and fill the remaining bytes with space (20H) 
characters.
Room Status -- Room status. This flag is used in conjunction with the cleaning 
status flag to determine the status of the room.
‘5’‘6’‘4’‘6’‘1’ExtensionGroup ID
KeyDisplay
VIP
Data AData BRoom
Status
01234 6 89 15 21
STXSAUAEIFTCMSCFC661
02H‘1’‘!’‘L’
ETX BCC
111116
22 23 24 25 26
35
42 45 50 51
03H xx Cleaning
Status NameLanguage 
						

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Property Management System - Communication Interface Message Formats
Cleaning Status-- Cleaning status. The possible combinations with room status 
are listed below:
Key -- Room key status:
0 -- Key is in the key rack.
1 -- Key is not in the key rack.
VIP -- VIP category:
0 -- Guest is not a VIP.
1 -- Guest is a VIP.
Language -- Language category for the guest. The possible values are:
0 -- Not specified
1 -- Japanese
2 -- English
3 -- German
4 -- French
5 -- Spanish
6 -- Chinese
7 -- Russian.
Display Name -- The display name of the guest. The name must be left justified, 
and any remaining space must be filled with space (20H) characters.
Data A & B-- Condition Data A and B. The contents of the option data are to be 
assigned on an individual hotel basis.
2
20
1Stay, Departure Day
Stay, Departure Day, Cleaning in progress Room
1
1Clean
0
1Status of the Room
Stay (Occupied)
Stay, Cleaning in progress
1
12
3Stay, Cleaning ended
Stay, Inspected 
						

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Message Formats Property Management System - Communication Interface
Check Out
Figure 4-18   Check Out
When Cleaning Status is set to 0, 1, or 2, Room Cut Off is cancelled.
Message fields are:
Extension -- Extension number. If the extension number is less than six digits, 
left justify the number and fill the remaining bytes with space (20H) characters.
Room Status -- Room status. This flag is used in conjunction with the cleaning 
status flag to determine the status of the room.
Cleaning Status -- Cleaning status. The possible combinations with room status 
are listed below:
Key -- Room key status:
0 -- Key is in the key rack.
1 -- Key is not in the key rack.
01234 6 89 15
STX SA UA EI FTC MSC FC 6 1
02H‘1’‘!’‘L’
03H xx
ETX BCC11
16 17 18 19
‘5’‘6’‘1’‘4’‘2’ExtensionRoom
Status
Key Cleaning
Status
0
0
0
00
1
2
4Out (Checked Out)
Out, Cleaning in progress
Out, Cleaning ended
Out of Order (Cannot sell) Room
0Clean
3Status of the Room
Vacant (Ready to sell) 
						

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Property Management System - Communication Interface Message Formats
Check In 
Cancellation
Figure 4-19   Check In Cancellation
The only message field is the extension number that was previously checked in. If 
the extension number is less than six digits, left justify the number and fill the 
remaining bytes with space (20H) characters. The room status is set to “Vacant” 
(Room Status = ‘0’, Cleaning Status = ‘3’).
Check Out 
Cancellation
Figure 4-20   Check Out Cancellation
Message fields are:
Extension -- Extension number. If the extension number is less than six digits, 
left justify the number and fill the remaining bytes with space (20H) characters.
Group ID -- Group number for the extension. If the group number is less than 
six digits, left justify the number and fill the remaining bytes with space (20H) 
characters.
Room Status -- Room status. This flag is used in conjunction with the cleaning 
status flag to determine the status of the room.
‘5’‘6’‘4’‘1’‘1’Extension
01234 6 89 1516
STX SA UA EI FTC MSC FC 6
02H‘1’‘!’‘L’03H xx
ETX BCC
Key Room
StatusCleaning
Status
01234 6 89 15
STX SA UA EI FTC MSC FC 6 6
02H‘1’‘!’‘L’
03H xx
ETX BCC111
21 22 23 24 25
‘5’‘6’‘2’‘0’‘5’Extension Group 
						

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Message Formats Property Management System - Communication Interface
Cleaning Status -- Cleaning status. The possible combinations with room status 
are listed below:
Key -- Room key status:
0 -- Key is in the key rack.
1 -- Key is not in the key rack.
Room Change
Figure 4-21   Room Change
Message fields are:
Old Extension -- Old extension number. If the extension number is less than six 
digits, left justify the number and fill the remaining bytes with space (20H) 
characters.
Room Status 1 -- Room status of the old room. This flag is used in conjunction 
with the cleaning status flag to determine the status of the room.
Cleaning Status 1 -- Cleaning status of the old room. The possible combinations 
with room status are listed below:
2
20
1Stay, Departure Day
Stay, Departure Day, Cleaning in progress Room
1
1Clean
0
1Status of the Room
Stay (Occupied)
Stay, Cleaning in progress
1
12
3Stay, Cleaning ended
Stay, Inspected
‘5’‘6’
01234 6 89 15 16
STXSAUAEIFTCMSCFC611
02H‘1’‘!’‘L’
03H xx
ETX BCC16111
17 18 24 25 26 27 28
‘2’‘3’‘6’Old
ExtensionRoom
Status 1Cleaning
Status 1
KeyNew
ExtensionKey Room
Status 2Cleaning
Status 2
0
0
0
00
1
2
4Out (Checked Out)
Out, Cleaning in progress
Out, Cleaning ended
Out of Order (Cannot sell) Room
0Clean
3Status of the Room
Vacant (Ready to sell)