NEC Property Management System Communication Interface Specification

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Property Management System - Communication Interface Room Status
Appendix A Room Status
Normally, room status information is managed in the PMS. Whatever the room 
status may be, the NEAX operates according to the direction provided from the 
PMS. The NEAX processes calls within the range shown in Figure A-1 If the room 
status information provided from the PMS does not coincide with the status 
currently stored by the NEAX, a status closest to the room’s status defined in the 
NEAX will be designated.
Figure A-1   Room Status in the NEAX
The room status information in the NEAX is processed as a validity check for maid 
status.
Departure Day - Cleaning
Va c a n t
Out
Departure Day
Stay
Out of Order
Stay - Cleaning
Inspection
CleaningC/I
C/O
MDE
MDI
MDS
RDC
STC
C/IC
C/OC
RC
C/I
C/O
MDE
MDI
MDS
RDCSTC
C/IC
C/OCRC(OLD)
C/O
MDE
MDI
MDS
STC
STC
STC
STC
RDC
C/O
C/O
MDE
MDE
MDS
RC(NEW)
RC(NEW)
Check In
Check Out
Maid Ended Cleaning
Maid Ended Inspection
Maid Started Cleaning
Room Data Change
Status Change
Check In Cancel
Check Out Cancel
Room Change
Key 
						

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Room Status Property Management System - Communication Interface
Updating Room Status Information in the NEAX
The messages containing room status information, sent from the PMS, are as 
follows:
Check In: 16-1, 16-A, 16-B, 56-1
Check Out: 16-2, 56-2
Room Change: 20-1, 56-6
Room Data Image: 17-3, 17-7, 17-B
Maid Status Answer: 51-9
Check In Cancel: 56-4
Room Data Change: 61-1
Room Status Change: 61-3
Check Out Cancel: 56-5
Recovery Room Data Report: 57-1.
When updating the room status from the NEAX side, the update is performed as 
follows:
The validity of maid status messages (11-1, 11-2, 11-3, 12-1, 12-2, 12-3) is 
checked by the room status stored in the NEAX. After the status of the room has 
been updated, maid status messages are sent out to the PMS.
Maid Status Answer Back System: maid status messages are sent out to the PMS. 
The PMS will then check the validity of the messages and provide either a positive 
or negative result to the NEAX. This is used in Model 90 only.
For messages in Model 90, the Room Status field and the Cleaning Status field are 
provided so that details can be directed to the PMS. If certain hotels do not utilize 
maid status for their applications, the status can be designated as Vacant in the 
Check Out message.
Clearing Room Data
The NEAX will clear the room data when the PMS sets the status of the room to 
“Vacant (Room Status=0, Cleaning Status=3)” or “Out of Order (Room Status=0, 
Cleaning Status=4)”. (Note: Group Registration is cleared at the time of Check 
Out.) Therefore, in a hotel where the PMS does not provide maid status, the PMS 
must use a Check Out message to make the status of the room become “Vacant”, 
and thus clear the room data.
Dial Steps for Maid Status
A choice of three dialing patterns is available for Maid Status in the NEAX. 
Whichever pattern is selected, the “Inspection End” step must be included.
Dial Steps Pattern 1 Pattern 2 Pattern3
Cleaning Start 1 - -
Cleaning End 2 1 - 
						

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Property Management System - Communication Interface Room Status
Inspection End 3 2 1
Cleaning Start, Cleaning End and Inspection End each have separate feature
access codes to be dialed.
Room Status and Cleaning Status
When the status of the room is sent to the NEAX from the PMS, the possible
Room Status and Cleaning Status values, and their meanings, are as follows:
These Status Codes are displayed on the Hospitality Attendant Console and Guest 
Information Display services for Administration Stations.
Status Codes can be changed within a range of two characters via the NEAX.
Status of Check Out
The status of Departure Day can be changed by providing a Room Data Change 
message or a Room Status Change message from the PMS to the NEAX.
Room Data Setting and Clearing in the NEAX
Various types of data such as Wake-Up Time and Do Not Disturb status can be set 
at the NEAX regardless of the status of the room. Also, a report pertaining to the 
particular feature status can be sent to the PMS, regardless of the status of the room. 
When services are set to a particular guest station, these services are not cleared 
until the Vacant status has entered for that room. In this way, services can be set 
for a vacant room, such as Room Cut Off. Also, if it is necessary to clear Room Cut 
Off before check in, the message to clear Room Cut Off should be sent to the 
NEAX at the time the status of the room, in the PMS, has become “Vacant”. When 
Room Status is 0 and Cleaning Status changes from 0 to 2 at the time the Check 
Out message has been received, Group Registration is cleared (Group 
Announcement or Group Wake-Up is cleared), Room Cut Off is set, and all other 
feature statuses are held unchanged until a Cleaning Status of 3 or 4 is entered for 
that room.
2
2
0
0
0
00
1
0
1
2
4Stay, Departure Day
Stay, Departure Day, Cleaning in progress
Out (Checked Out)
Out, Cleaning in progress
Out, Cleaning ended
Out of Order (Cannot sell)
Room
0
1
1
Cleaning
3
0
1
Status of the Room
Vacant (Ready to sell)
Stay (Occupied)
Stay, Cleaning in progress
1
12
3Stay, Cleaning ended
Stay, Inspected
D
DC
0
C
1
X
Status
V
S
SC
* 
* 
StatusStatusCode
* These have no status code. 
						

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Room Status Property Management System - Communication Interface 
						

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Property Management System - Communication Interface PMS Line Failure Printouts
Appendix B PMS Line Failure Printouts
Normal Text
This data is printed out on the Hospitality printer when the guest room information 
of the NEAX is processed according to a message from the PMS.  More 
specifically, this data is printed out when the NEAX data is forcibly changed using 
a message from the PMS.
Figure B-1   Forcible Change Printout
The following is printed out when VIP Wake-Up or Attendant Assisted Wake-Up 
is started.
Figure B-2   Assisted Wake Up Printout
Process
NameGuest Room
Station Number RSN: XXXXData to be Deleted
CLEAR (MW) (WU XX:XX)
Current TimeXX:XX *[IFIN]Wake Up Time
Table B-1  Process Name List
Process Name Explanation
IFIN Inspection End
CCKO Forcible Check Out
CCLN Forcible Cleaning End
CINS Forcible Inspection End
RMCH Room Change
[ATT ANSWER] RSN: XXXX ATT:XXX XX:XX
Guest Room
Station NumberAttendant Console
Number (only if
attendant answers)Current Time Result 
						

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PMS Line Failure Printouts Property Management System - Communication Interface
Abnormal Events
When the NEAX receives a message from the PMS, and the received data is 
abnormal or it cannot be processed by the NEAX, the message is printed out.
Figure B-3   Abnormal Events Printout
Abnormal Port
If an external port of the NEAX is in an abnormal state, the abnormality will be 
printed out.
Figure B-4   Abnormal Port PrintoutTable B-2  Wake Up Results
Wake Up Results Explanation
ATT ANSWER Attendant Console answers.
ATT CALLED Attendant Console has been called.
ATT CALLING: ROOM STA ANSWER While Attendant Console is calling, a 
guest room station has answered.
ATT NO ANSWER: ROOM STA CALLED An Attendant Console has not 
answered, a guest room station has 
been called.
ROOM STA BUSY A guest room station is currently on a 
call.
Entry Error
[XX-X] INPUT ERR XXXXXXXXXXXXXXXX...            XX:XX
Message Data Error Number:Current Time
HP Task Error
[EXXX]  HI=XX XX XX XX XX ...                   XX:XX
Current Time
Data to be processed Ta s k  E r r o r  N u m b e r
FTC-FC of return violation code
[I/O PKG NOT READY] PORT NO = X STATUS = XX XX XX XX  XX:XX
Failure Type
Port Number Port State Current Time 
						

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Property Management System - Communication Interface PMS Line Failure Printouts
Figure B-5   Port StateTable B-3  Types of Failure
Failure Type Explanation
I/O PKG NOT READY The I/O package is not mounted, or it is in the make-busy 
state.
DR OFF/TX NOT RDY The data-ready has switched off during transmission.  Does 
not become clear-to-send during transmission.
SINQ STOP/S-120 The status inquiry message has stopped.
LINE SUP. TIMEOUT The monitor timer of the transmission supervisory program 
timed out, then restarted.
RCV SEQUENCE ERR. A line control code which is invalid in reception processing 
has been received.
DATA LINK NOT RDY Data-ready read has switched off.
SINQ TO/120 DOWN System connection failure has been judged five minutes 
after SINQ STOP.
SND SEQUENCE ERR. A line control code which is invalid in transmission process-
ing has been received.
DTR OFF REQUESTED Request to disconnect line from the connected system has 
been received.
S-120 STOP (MENT) Indicates stoppage due to request to disconnect line from the 
connected system.
LINK CLOSE (MENT) Line, package, etc. have been pulled out after requesting to 
disconnect line.
XX XX XX XX
I/O port status
FIFO status scan data
I/O port status scan data 
						

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PMS Line Failure Printouts Property Management System - Communication Interface
Figure B-6   I/O Port Status
Figure B-7   FIFO Status Scan Data
Figure B-8   I/O Port Status Scan Data
0/1 : RTS signal OFF/ON
0/1 : CTS signal OFF/ON
0/1 : DR signal OFF/ON
0/1 : CI signal OFF/ON
0/1 : For transmission FIFO FULL/blank
0/1 : For reception FIFO DATA absent/present
0/1 : For transmission FIFO DATA present/absent
0/1 : -/XOFF request (FIFO HALF FULL)
0/1 : -/parity error (terminal to IOC)
0/1 : -/overrun error (terminal to IOC)
0/1 : -/framing error (terminal to IOC)
0/1 : Port (PACKAGE) absent/present
0/1 : -/off-line request (KEY)
0/1 : -/MAKE-BUSY request (KEY)
0/1 : Clock off/normal
0/1 : C-LEVEL infinite loop/normal
0/1 : -/parity error (CPU or IOC)
0/1 : -/MAKE-BUSY
0/1 : -/off-line
0/1 : Port (PACKAGE) 
						

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Property Management System - Communication Interface PMS Line Failure Printouts
Transmission Failure
When a message has failed to be transferred from the NEAX to the PMS, the 
following error message will be printed out.
Figure B-9   Transmission Failure Printout
Entry Error:
[XX-X] TRANSFER ERR XXXXXXXXXXXXXXXX...         XX:XX
Message Data FTC-FC of messageCurrent Time 
						

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