NEC Neax 2400 Imx Business Features And Specifications
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 11 Attendant Override A-7 A-7 Attendant Override General Description This feature permits an Attendant to enter a busy trunk connection within the NEAX2400 IMX, via the Attendant Console [A-3]. Upon activation, a warning tone will be heard by the connected parties, after which they will be connected with the Attendant in a three-way bridge. Operating Procedure 1. Press the TKSL key. 2. Dial the desired trunk route (2 or 3 digits)...
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NEAX2400 IMX Business Features and Specifications Page 12NDA-24221, Issue 3 A-7 Attendant Override Service Conditions (cont’d) 4. Each tone burst is 0.08 seconds in duration and is used to alert both parties that the Attendant is overriding the conversation. 5. This feature can be denied on DICTATION [D-3] and PAGING [P-1] connections by assigned ARTD data. 6. It is possible, via System Data, to completely disable the sending of warning tone during an ATTENDANT OVERRIDE connection. Normally the two burst...
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 13 Attendant Override A-7 Interactions (cont’d) 5. DICTATION ACCESS [D-3]: ATTENDANT OVERRIDE will be denied towards the Dictation Access trunks. 6. PAGING ACCESS [P-1]: ATTENDANT OVERRIDE is denied to the Paging Access trunks. 7. DATA PRIVACY - CCIS [D-67] [D-68]: To prevent interruption of data transmission, the Attendant cannot override a trunk connected to a busy station line when the user activates this feature.
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NEAX2400 IMX Business Features and Specifications Page 14NDA-24221, Issue 3 A-8 Automatic Recall A-8 Automatic Recall General Description This feature works as a timed reminder. When a call handled by the Attendant remains on hold, camped-on, or ringing unanswered for a fixed interval, the Attendant is automatically alerted. Operating Procedure No manual operation is required. Service Conditions 1. AUTOMATIC RECALL [A-8] timing is preset in System Data at 30 seconds. See VARIABLE TIMING PARAMETERS [V-1]...
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 15 Automatic Recall - DtermA-8D A-8D Automatic Recall - Dterm General Description This feature works as a timed reminder. When a Dterm handled call remains on hold (EXCLUSIVE HOLD [E-4D] or NON-EXCLUSIVE HOLD [N-7D]) or during an unattended transfer for a variable, programmable period of time, the D term is automatically alerted. Operating Procedure No manual operation is required. Service Conditions 1. AUTOMATIC RECALL - Dterm...
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NEAX2400 IMX Business Features and Specifications Page 16NDA-24221, Issue 3 A-15 Announcement Service A-15 Announcement Service General Description This feature allows a user to hear a prearranged announcement when the user dials a predetermined access code. Operating Procedure 1. Lift the handset; receive dial tone. 2. Dial the announcement trunk access code. 3. Listen to the message from the announcement machine. Service Conditions 1. This feature requires one of the following hardware alternatives:...
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 17 Alternate Routing A-16 A-16 Alternate Routing General Description This feature automatically routes outgoing on or off-net calls over alternate facilities when the first-choice trunk group is busy. The user selects the first-choice route by dialing the corresponding access code, and the equipment then routes the call through alternate trunk groups only if the first is busy. The NEAX2400 IMX will also add or delete digits, when...
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NEAX2400 IMX Business Features and Specifications Page 18NDA-24221, Issue 3 A-17 Audible Indication Control A-17 Audible Indication Control General Description This feature allows the Attendant to adjust the audible indications provided to the ATTENDANT CONSOLE [A-3]. Operating Procedure The Attendant Console is equipped with a volume control that can raise or lower the internal speaker level. The volume control is located on the left side of the Attendant Console. The audible indication may also be...
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 19 Account Code A-18 A-18 Account Code General Description This feature is an adjunct to STATION MESSAGE DETAIL RECORDING [S-10], which provides a user with the capability to enter a cost-accounting or client-billing code (up to 10 digits) into the system before dialing a long distance number. Operating Procedure To enter an ACCOUNT CODE: 1. Lift the handset; receive dial tone. 2. Dial the feature access code; receive service set...
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NEAX2400 IMX Business Features and Specifications Page 20NDA-24221, Issue 3 A-18 Account Code Interactions (cont’d) 5. The access code for ACCOUNT CODES is restricted to a maximum of three digits. 6. STATION MESSAGE DETAIL RECORDING [S-10] Split Billing (System Data Option): On transferred calls, or incoming calls via the Attendant Console, the ACCOUNT CODE will be recorded in all the call records. 7. When OUTGOING TRUNK QUEUING [O-2] is initiated, the ACCOUNT CODE will be recorded when the call is...