NEC Neax 2000 Ivs Ccis Features And Specifications
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NEAX2000 IVS CCIS Features and Specifications
Page 22Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - Don’t Answer - CCIS
2. Press the Call Forwarding-Don’t Answer feature access key; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone. The LED lights. The LCD display shows:
6. Replace the handset or press the SPKR
key.
To cancel a Call Forwarding-Don’t Answer - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR
key; receive dial tone.
2. Press the Call Forwarding-Don’t Answer feature access key. The LCD display shows:
3.
Dial “*”; receive service set tone. The LED of the associated feature key will be extinguished. The LCD display shows:
4. Replace the handset or press the SPKR
key.
Service Conditions
1. This feature may be set and canceled by a station user or an Attendant in the same switching office.
2. Stations can be allowed or denied this feature by to Class Of Service - Individual programming in system
data.
3. A station programmed for access to Call Forwarding-Don’t Answer - CCIS is automatically allowed Call
Forwarding-Busy Line - CCIS.
4. If separate access codes are programmed into system data for Call Forwarding-Don’t Answer CCIS and Call
Forwarding-Busy Line - CCIS, separate feature access keys must be programmed on Multiline Terminals to
equip them with both features.
Forwarding station number
Series III
Series E
Series III
Series E
Series III
Series E
NEAX2000 IVS CCIS Features and Specifications NDA-24159, Revision 2.3 Addendum-003 Page 23July, 1998 Call Forwarding - Don’t Answer - CCIS 5. A maximum number of 240 stations can set Call Forwarding (including -All Calls, -Busy Line, -Don’t An- swer - CCIS) across CCIS simultaneously. 6.Call Forwarding-Don’t Answer - CCIS can be provided on either a Tenant or an individual basis. 7. Individual Call Forwarding-Don’t Answer - CCIS supersedes Tenant-basis Call Forwarding. 8.Call Forwarding-Don’t Answer - CCIS is applicable to Consultation Hold - All Calls - CCIS and Call Trans- fer - All Calls - CCIS. 9.Call Forwarding on a system basis allows direct incoming trunk calls which encounter a don’t answer con- dition to be forwarded to a predetermined station or the attendant console. 10.The operator answering a Call Forwarding call can identify the called station number on the Attendant Con- sole display if the calling party line is a trunk. 11.When the Attendant extends a call to a station in the same switching office which has set Call Forwarding- Don’t Answer - CCIS, the called station will ring for 30 seconds. If, after this time the call has not been an- swered, Automatic Recall is activated. If desired, this timing can be changed through the Variable Timing Pa- rameter feature. 12.When the Attendant extends a call to a station in another switching office in the CCIS network, which has set Call Forwarding-Don’t Answer - CCIS, the call will be forwarded if the called station does not answer within a predetermined time period. 13.If any of the restriction features listed below are active for the designated station, call forwarding to that sta- tion should not be allowed. It should be noted that a non-restricted station can activate call forwarding to the stations below, but incoming trunk calls that are forwarded will not be completed (intercept arrangements will apply). • Fully Restricted Station • Inward Restricted Station 14.If the forwarding number is an ACD/UCD group number and a member of the group is idle, the call rings at the idle station. If all members of the group are busy, the call remains in queue until a member becomes avail- able. 15.Non-controlling ACD/UCD stations can activate Call Forwarding-Don’t Answer - CCIS. Only calls to the extension number are forwarded. 16.Call Forwarding-Don’t Answer - CCIS to an Attendant will continue to ring the called station when the sys- tem is in Night mode. 17.When the Call Forwarding-Don’t Answer - CCIS feature is in effect, if the forwarding station is idle and the designated station is busy, the forwarding station continues to ring beyond the no answer time interval. 18.Call Forwarding can be used from any number of forwarding stations to the same designated station. 19.When calls are forwarded to the operator, the Incoming Call Identification feature allows the Attendant to identify the call as a forwarded call. 20.When Outgoing Trunk Queuing is provided, ringback is provided to the forwarding station and not to the designated station. 21.When a call is forwarded, the station number recorded for Station Message Detail Recording (SMDR) is the forwarding station.
NEAX2000 IVS CCIS Features and Specifications Page 23-1Addendum-003 NDA-24159, Revision 2.3 July, 1998 Call Forwarding - Don’t Answer - CCIS 22.When a call is forwarded through CCIS by Call Forwarding-All Calls/-Busy Line/-Don’t Answer, the kind of Call Forwarding and the station number which is setting the service can be indicated on the LCD of the for- warding destination Multiline Terminal. 23.When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All Calls/Busy Line/Don’t Answer or UCD Hunting, the last forwarding station number or the pilot station num- ber of UCD Group is indicated. PBX-APBX-B STATION /TRUNKCCIS STATION 2000Kind of Call Forwarding Call Forwarding-All Calls/ /Busy Line/Don’t Answer. Call is forwarded from Station 2000 byand station number “2000” are indicated on LCD. PBX-APBX-B STATION /TRUNKCCIS STATION 2000 Kind of Call Forwarding Call Forwarding-All Calls/ /Busy Line/Don’t Answer. Call is forwarded from Station 2000 by and station number “3000” are indicated on LCD. STATION 3001STATION 3000 CF/UCD
NEAX2000 IVS CCIS Features and Specifications Page 24NDA-24159, Issue 2 Call Forwarding - Intercept - CCIS Call Forwarding - Intercept - CCIS General Description This feature allows calls to an inoperative number, through a CCIS trunk, to be intercepted and automatically routed to a recorded announcement informing the caller that an inoperative number was dialed and giving the Listed Directory Number for information. DIGITAL ANNOUNCEMENT B:4567 C:6789Satellite Office Tributary Office Public Main Office Network TRUNK CARD Public Network
NEAX2000 IVS CCIS Features and Specifications NDA-24159, Issue 2 Page 25 Call Forwarding - Intercept - CCIS Operating Procedure No manual operation is required once this feature has been programmed in system data. Service Conditions 1. This feature requires a Digital Announcement Trunk Card (DAT). 2. This feature is provided on a system basis. 3. Calls to restricted codes will receive reorder tone. 4. Only one common message can be provided for the different intercept conditions. 5. The following call conditions are routed to Call Forwarding - Intercept - CCIS: • Vacant level • Unassigned station number
NEAX2000 IVS CCIS Features and Specifications Page 26Addendum-003 NDA-24159, Revision 2.3 July, 1998 Call Forwarding - Override - CCIS General Description This feature allows a target station user (Station A) to call a station (Station B) which has Call Forwarding - All Calls - CCIS set. Operating Procedure No manual operation is required. Service Conditions 1. This feature is allowed to all stations in the NEAX2000 IVS, except Attendant Console(s). 2. Any station which has set Call Forwarding - All Calls - CCIS can activate any feature, if the station is allowed the feature, via Class of Service.
NEAX2000 IVS CCIS Features and Specifications NDA-24159, Issue 2 Page 27 Call Transfer - All Calls - CCIS General Description This feature allows a station user to transfer incoming or outgoing Central Office, intra-office and inter-office calls to another station in the CCIS network, without Attendant assistance. Operating Procedure To transfer a call in progress from a Single-Line Telephone: 1. Press the hookswitch momentarily and receive feature dial tone. 2. Dial the third party and receive ringback tone. 3. Wait for the third party to answer and announce the transfer while keeping the first party on Consultation Hold - All Calls - CCIS. When the station user hangs up, the first and third parties will automatically be con- nected. To transfer a call in progress from a Multiline Terminal: 1. Press the TRF key and receive feature dial tone. 2. Dial the third party and receive ringback tone. 3. Wait for the third party to answer and announce the transfer while keeping the first party on Consultation Hold -ALL Calls -CCIS. When the station user hangs up, the first and third parties will automatically be con- nected. Service Conditions 1. When Trunk-To-Trunk Connection is provided, an incoming or outgoing network or Tie Line call may be transferred to an outgoing network trunk, provided that the trunk can provide release supervision. The station user who transfers the call gives line control to the two remaining parties upon hanging up. Therefore, if the trunk is loop-start, Call Transfer - All Calls - CCIS from trunk to trunk will not function when loop release supervision is not provided. 2. The linking sequence between switching offices in the CCIS network is shown in the following diagrams.
NEAX2000 IVS CCIS Features and Specifications Page 28NDA-24159, Issue 2 Call Transfer - All Calls - CCIS The linking procedure between two switching offices is as follows in the next two illustrations: RG RBT B:4567 C:6789Satellite Office Tributary Office Public Main Office Network Public Network C: DIALS SHF + 4567 + B: ANSWER C:6789B:4567 Public Network DIALS SHF:(SPD) - 4567 - (RBT)Satellite Office Main Office Public Network Music Station C Transfers Party A to Station B in Satellite OfficeParty A ACTION 1 Using Speed Dial, Station C Transfers Calling Party to Station B in Satellite Office. Calling Party Hears Music On Hold, Transferring Party (C) Hears Ring Back Tone (RBT) while Station B Rings.
NEAX2000 IVS CCIS Features and Specifications NDA-24159, Issue 2 Page 29 Call Transfer - All Calls - CCIS C:6789 B: ANSWER C:6789B:4567 B:4567 RG RBT Main Office Tributary OfficeSatellite Office Public Main Office Tributary OfficeSatellite Office Public Network Network + C: ON-HOOK Music Public Network Public Network ACTION 2 B Answers Station C’s Call. C Goes On-Hook. B Is Talking to Calling Party RESULT Speech Path Channel Between Main Office and Tributary Office Becomes Idle and Available for Next Caller.
NEAX2000 IVS CCIS Features and Specifications Page 30Addendum-003 NDA-24159, Revision 2.3 July, 1998 Call Transfer - Attendant - CCIS General Description This feature permits a station user, while connected to a CCIS network call, to transfer a call to an Attendant Console via the CCIS network. Operating Procedure To transfer a call to an Attendant Console: 1. While engaged in a Central Office trunk call, press the hookswitch momentarily; receive feature dial tone. 2. Dial the operator access code. 3. The AT N D lamp, on the Attendant Console, flashes and the buzzer sounds. The station receives ringback tone. To answer from an Attendant Console: 1. Refer to the “NEAX2400 IMS Attendant Console User Guide.” If the station wishes to return to the Central Office trunk call while the Attendant Console is being called: 1. Press the hookswitch momentarily; the AT N D lamp on the Attendant Console is extinguished and the buzzer stops. 2. Ringback tone ceases; the station returns to the Central Office trunk call. Service Conditions 1. This feature is available when the Attendant Console is in a NEAX2000 IVS or a NEAX2400 in the CCIS network. 2. This feature is available for incoming or outgoing Central Office trunk calls and for station-to-station calls. 3. The feature allows a station user, while participating in a two-party connection (two stations or a station and a trunk), to call the operator so that the operator may transfer the call or provide other assistance as required. 4. If all registers are busy and the station user switch hook flashes, the switch hook flash is ignored by the sys- tem and the parties remain connected.