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NEC Neax 2000 Ivs Ccis Features And Specifications

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    							NEAX2000 IVS CCIS Features and Specifications
    Page 80NDA-24159, Issue 2
    Multiple Call Forwarding - Don’t Answer - CCIS
    CALLING STATION
    CCIS NETWORK
    IDLEFG
    Office AOffice B
    CALL FORWARDING -  ALL CALLS SET
    D BE
    C
    A
    BE
    C
    A
    CALLING STATION
    CCIS NETWORK
    IDLEF
    G
    Office B
    Office A
    CALL FORWARDING IS SET,  BUT FORWARDING DOES NOT OCCUR
    CALL FORWARDING -  ALL CALLS SET
    D 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    NDA-24159, Issue 2
    Page 81
    Night Connection - Fixed - CCIS
    General Description
    When the Night mode has been entered, this service feature routes calls normally directed to the Attendant Con-
    sole to a preselected station in another office, through the CCIS network.
    Operating Procedure
    To answer a Night Connection - Fixed - CCIS call:
    1. An incoming call to the Attendant Console in Night mode is automatically transferred to a preselected Night
    Connection station belonging to a different office.
    2. The calling party hears ringback tone.
    3. Ring signal is sent to the Night Connection station.
    4. The Night Connection station goes off-hook to answer the incoming call.
    Service Conditions
    1. The night stations to which calls are routed are designated by Speed Calling - System.
    2. There is a maximum of 100 destination stations.
    3. The night stations to which calls are routed via this service can be assigned on an individual trunk basis.
    4. Destination stations can be part of a Hunt Group.
    5. A destination station can be changed using the Call Forwarding - All Calls - CCIS feature.
    6. Call billing to the outside party starts when the incoming call connects to the CCIS trunk.
    7. If the called station does not answer after a predetermined time, the incoming call (without release signal) is
    automatically cut off. 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    Page 82NDA-24159, Issue 2
    Night Connection - Flexible - CCIS
    General Description
    This feature provides an inter-office night connection service, via the CCIS network, when the calling station
    and the night station belong to different offices.
    Operating Procedure
    To set Night Connection - Flexible - CCIS:
    1. The Attendant or fixed night station user in the destination office sets Call Forwarding - All Calls - CCIS to
    a station in another office.
    To answer Night Connection - Flexible - CCIS calls:
    1. In the Night mode, incoming calls to the Attendant Console are automatically transferred to a preselected
    Night Connection station belonging to a different office.
    2. The calling party hears ringback tone.
    3. Ring signal is sent to the Night Connection station.
    4. The Night Connection station goes off hook to answer the incoming call.
    Service Conditions
    1. The night stations to which calls are routed via this service are designated by Night Connection - Fixed and
    Call Forwarding - All Calls - CCIS.
    2. The night stations to which calls are routed via this service can be assigned on an individual trunk basis.
    3. Destination stations can be part of a Hunt Group.
    4. Destination stations are assigned on a flexible basis via the Call Forwarding - All Calls - CCIS feature.
    5. Call billing to the outside party starts when the incoming call connects to the CCIS trunk.
    6. If the called station does not answer after a predetermined time, the incoming call (without release signal) is
    automatically cut off. 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    NDA-24159, Issue 2
    Page 83
    Outgoing Trunk Queuing - CCIS
    General Description
    This feature allows a CCIS network station, upon encountering an all trunk busy signal, to dial a specified access
    code and enter a first-in, first-out queue. As soon as a CCIS trunk becomes available, stations in the queue will
    be called back on a first-come, first-served basis.
    Operating Procedure
    To activate Outgoing Trunk Queuing - CCIS:
    1. Dial the trunk access code; receive dial tone.
    2. Dial the desired number; receive busy tone.
    3. Press the hookswitch momentarily; receive feature dial tone.
    4. Dial the Outgoing Trunk Queuing - CCIS feature access code; receive service set tone.
    5. Replace the handset.
    To cancel Outgoing Trunk Queuing - CCIS:
    1. Dial the Outgoing Trunk Queuing - CCIS cancellation code; receive service set tone.
    Service Conditions
    1. When an outgoing trunk becomes available, the users station will ring for 30 seconds. If not answered within
    that time, the station will automatically be dropped from the queue.
    2. The system will automatically dial out the called subscriber number when the handset is lifted.
    3. Individual stations can only initiate one Outgoing Trunk Queue - CCIS at a time. Subsequent attempts will
    result in reorder tone.
    4. Stations may be allowed or denied by Class Of Service - Individual.
    5. This feature is allowed from a station without a held call.
    6. This feature is not available for an Attendant Console.
    7. The maximum number of simultaneous Outgoing Trunk Queues is 32.
    8.Call Pickup Group cannot be used to answer a call directed to another station using the Outgoing Trunk
    Queuing feature.
    9.Outgoing Trunk Queuing is common to all the Central Office type trunks (DDD, FX, WATS, etc.) in the sys-
    tem.
    10.The Outgoing Trunk Queuing callback will return to the originating station, not the Call Forwarding termi-
    nating station.
    11.Account Code information can be recorded on the Station Message Detail System (SMDR) when used in con-
    junction with Outgoing Trunk Queuing - CCIS. 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    Page 84NDA-24159, Issue 2
    Outgoing Trunk Queuing - CCIS
    12.This feature is not available under the following conditions:
    • When a station user in the NEAX2000 IVS system encounters a situation where all the outgoing trunks
    from another switching office (connected through CCIS) are busy.
    • When a station user in another switching office (connected through CCIS) encounters a situation where
    all the outgoing trunks from the NEAX2000 IVS system are busy.
    13.If a station user dials a station in another office, via CCIS, and encounters a situation where all the CCIS
    trunks are busy, the NEAX2000 IVS system can automatically provide an alternate route employing the
    Least Cost Routing (LCR) feature. 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    NDA-24159, Issue 2
    Page 85
    Paging Access - CCIS
    General Description
    This feature provides dial access to paging equipment from an Attendant Console or a station, through the CCIS
    network.
    Operating Procedure
    To access paging equipment through CCIS:
    1. Lift the handset; receive dial tone.
    2. Dial the Paging feature access code.
    3. The connection to paging equipment is established.
    Service Conditions
    1. Amplifiers and speakers must be provided by the customer.
    2. One trunk circuit from a Central Office Trunk (COT) circuit card is required for each Paging Access.
    3. Where Tenant Service is provided, separate access codes and hardware should be provided for each tenant.
    4. A maximum of three digits can be used for the Paging feature access code. 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    Page 86NDA-24159, Issue 2
    Restriction From Outgoing Calls - CCIS
    General Description
    This feature automatically restricts users of preselected stations from placing outgoing calls and/or certain mis-
    cellaneous trunk calls through CCIS, without Attendant assistance.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. The restricted station will automatically receive reorder tone upon attempting to place a restricted outgoing
    call.
    2. This feature is programmed in system data from the Maintenance Administration Terminal (MAT) or Cus-
    tomer Administration Terminal (CAT).
    3. Non-restricted stations within the system can use the Call Transfer - All Calls feature for outgoing calls to
    stations restricted by this feature.
    4. Refer to the Class Of Service - Individual and Day/Night Class Of Service Features and Specifications for
    further details.
    5. Station line access to a given trunk group is controlled by assigning a Route Restriction Class (RSC) to each
    line. There can be a maximum of eight different RSCs (1-8) per system, each of which can be programmed
    to restrict an assigned station from none, one, or more than one trunk route (maximum of 64 trunk routes).
    6.
    Call Transfer - All Calls: If a restricted station user calls another station, the called station cannot use the 
    Call Transfer
    feature to connect the calling station to a trunk route to which the restricted station is denied dial access. If a transfer is
    attempted, the second party station is rung back.
    7.Tie Line Access: If the station user accesses a tie line trunk to a distant office (outside the CCIS network),
    access to outside exchanges can only be controlled by the distant office.
    8.Conference: If a restricted station user calls another station, the called station cannot add on an outside ex-
    change party via a trunk route in which the restricted station is denied dial access. An attempt to add on will
    result in a split connection, via switch hook flash.
    9.Night Service: Restrictions can be changed for a given station when the system is in the Night mode of op-
    eration. 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    NDA-24159, Issue 2
    Page 87
    Single-Digit Station Calling - CCIS
    General Description
    This feature allows the assignment of single-digit station numbers.
    Operating Procedure
    1. Lift the handset; receive dial tone.
    2. Dial the single-digit preprogrammed station number.
    3. The called station will be rung.
    Service Conditions
    1. The single-digit station number must be different from the first digit of:
    • A Trunk Access Code
    • A Service Feature Access Code
    • Other Station Numbers
    2. Timing start is not available with this feature. 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    Page 88NDA-24159, Issue 2
    Station-Controlled Conference - CCIS
    General Description
    This feature allows any station of the NEAX2400 IMS to establish a conference among a maximum of eight
    parties of stations and/or trunks (inside and outside parties) of the NEAX2000 IVS system, through CCIS.
    Operating Procedure
    To initiate a Station-Controlled Conference:
    1. The station user wishing to establish the conference (the conference leader) calls all parties and advises them
    of the conference.
    2. All participating stations then call the Conference extension number.
    3. The conferees are automatically connected.
    4. Any push-button station within the conference can dial “9” to lock out additional parties, thereby ensuring
    privacy.
    5. If the conference leader desires, each participant may be transferred into the conference.
    To release from a Station-Controlled Conference call:
    1. If any push-button station user in the conference dials “0”, all the conferees will be disconnected. Otherwise,
    the conference is terminated after all the parties have hung up.
    2. An individual conferee releases from the conference call by hanging up. All other conferees remain connect-
    ed.
    Service Conditions
    1. A conference unit (PA-CFTB) must be mounted in the NEAX2400 IMS.
    2. Stations and Attendants of the NEAX2000 IVS system cannot be the conference leader.
    CCIS
    Conference leader CFT
    NEAX2000 IVS NEAX2400 IMS(Station) 
    						
    							NEAX2000 IVS CCIS Features and Specifications
    NDA-24159, Issue 2
    Page 89
    Station-to-Station Calling - CCIS
    General Description
    This feature permits any station user to dial another station directly, through CCIS, without Attendant assistance.
    Operating Procedure
    To place a Station-To-Station Call:
    1. Lift the handset and receive dial tone.
    2. Dial the desired station number.
    Service Conditions
    1. If the called station is off-hook, the originating station receives a busy tone. Otherwise, the called station will
    ring and the caller will hear ringback tone.
    2.Station-To-Station Calling between tenants in the CCIS network will not be restricted.
    3. The maximum number of digits per station number (not including the office code) is four.
    4. The same station numbers cannot be duplicated in the same system.
    5. The release process is First Party Release. 
    						
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