NEC Neax 2000 Ivs Ccis Features And Specifications

							NEAX2000 IVS CCIS Features and Specifications
Page 14NDA-24159, Issue 2
Call Back - CCIS
15.If the called party goes on hook while the calling party is waiting on hook for Call Back-CCIS, both the call-
ing and called parties will be rung simultaneously, if the setting station is in the NEAX2400 IMS system.
When both parties go off hook, they can talk with each other. The party who answers first hears ringback
tone. If the setting station is in the NEAX2000 IVS system, the calling station is called first.
C:6789
ROT
RG RBT A:2345
B: ON HOOK
C:6789 B:4567
B:4567 A:2345RG RBT Public
Main Office
Tributary OfficeSatellite Office
Public
Public
Main Office
Tributary OfficeSatellite Office
Public
Network Network
Network
Network 
						

							NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2
Page 15
Call Forwarding - All Calls - CCIS
General Description
This feature permits all calls destined for a particular station to be routed to another station or to an Attendant
Console, in another office in the CCIS network, regardless of the status (busy or idle) of the called station. The
activation and cancellation of this feature may be accomplished by either the station user or an Attendant.
Operating Procedure
To set a Call Forwarding - All Calls - CCIS from a Single Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding - All Calls feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel a Call Forwarding - All Calls - CCIS from a Single Line Telephone:
1. List the handset; receive dial tone.
2. Dial the Call Forwarding - All Calls cancellation code; receive service set tone.
To set a Call Forwarding - All Calls - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - All Calls feature access code; receive feature dial tone.
3. Dial the originating station number.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel a Call Forwarding - All Calls - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding - All Calls cancellation code; receive feature dial tone.
3. Dial the originating station number; receive service set tone.
4. Press the RELEASE key.
To set a Call Forwarding - All Calls - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR key; receive dial tone. 
						

							NEAX2000 IVS CCIS Features and Specifications
Page 16Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - All Calls - CCIS
2. Press the Call Forwarding - All Calls feature key; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
4. Dial the desired target station number and receive service set tone.
Wait approximately five seconds; receive service set tone. The LED lights and the LCD display shows:
1. Replace the handset or press the SPKR
 key.
To cancel a Call Forwarding - All Calls - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR
 key; receive dial tone.
2. Press the Call Forwarding - All Calls feature access key. The LCD display shows:
3.
Dial “*”; receive service set tone. The LED of the associated feature key will go out. The LCD display shows:
4. Replace the handset or press the SPKR
 key.
Service Conditions
1. Stations with this feature set may originate calls.
2. A maximum of 240 stations can set Call Forwarding (including -All Calls, -Busy Line, -Don’t Answer-
CCIS) across CCIS simultaneously.
3. Stations can be allowed or denied this feature by Class Of Service-Individual programming.
4.Call Forwarding-All Calls - CCIS can be set from the Multiline Terminal primary or secondary extension.
5.Call Forwarding-All Calls - CCIS may be set or canceled by either a station user or an Attendant. The At-
tendant can set or cancel this service only for a station in the same switching office.
6.Call Forwarding-All Calls - CCIS to an Attendant, when the system is in Night mode, will not be forwarded.

            
      	



Forwarding station number
  
           
         	



Series III
Series E
	            


                                             


            
      	


                               	


     
Series IIISeries E
                                                                              
      	


                            	


         
Series III Series E 
						

							NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003
Page 17July, 1998
Call Forwarding - All Calls - CCIS
7.Call Forwarding-All Calls - CCIS can be used from any number of forwarding stations to the same desig-
nated station.
8. When calls are forwarded to the Attendant, the Incoming Call Identification feature does not allow the At-
tendant to identify the call as a forwarded call.
9. When Outgoing Trunk Queuing is provided, ringback is applied to the forwarding station and not to the des-
ignated station.
10. When a call is forwarded, the station number recorded for Station Message Detail is the forwarding station.
11. When an ACD/UCD group station activates call forwarding, only calls directed to that telephone number
are forwarded. Calls directed to the ACD/UCD pilot will bypass member stations that are forwarded.
12. If the forwarding station is the pilot station and the designated station is idle, a call to the ACD/UCD group
is routed immediately to the designated station. If the designated station is busy, a call to the ACD/UCD
group receives a busy tone.
13. When a forwarding station places a call using the Call Back - CCIS feature, the automatic callback rings at
the forwarding station, not the designated station.
14. When Attendant Camp-On is directed toward a station with Call Forwarding-All Calls - CCIS in effect, the
busy designated station receives call waiting treatment if the designated station is involved in a steady two-
party talking state and there is no call already waiting.
15. If a call with the Attendant Camp-On feature in effect is forwarded to a busy station which has Station Hunt-
ing, the call hunts for an idle line and then waits on the designated station if no idle line is found.
16. If either of the restriction features listed below are active for the designated station, Call Forwarding - All
Calls - CCIS to that station should not be allowed. It should be noted that a non-restricted station can activate
Call Forwarding - All Calls - CCIS to the stations below, but incoming trunk calls that are forwarded will
not be completed (intercept arrangements will apply).
• Fully Restricted Station
• Inward Restricted Station
17. When a call is forwarded through CCIS by Call Forwarding - All Calls/Busy Line/Don’t Answer, the kind
of Call Forwarding and the station number which is setting the service can be indicated on the LCD of the
forwarding destination Multiline Terminal.
PBX-APBX-B
STATION
/TRUNKCCIS
STATION 2000Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer. Call is forwarded from
Station 2000 byand station number “2000”
are indicated on LCD. 
						

							NEAX2000 IVS CCIS Features and Specifications
Page 17-1Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - All Calls - CCIS
18.When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All
Calls/Busy Line/Don’t Answer or UCD Hunting, the last forwarding station number or the pilot station num-
ber of UCD Group is indicated.
PBX-APBX-B
STATION
/TRUNKCCIS
STATION 2000
Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer. Call is forwarded from
Station 2000 by
and station number “3000”
are indicated on LCD.
STATION 3001STATION 3000
CF/UCD 
						

							NEAX2000 IVS CCIS Features and Specifications
Page 18NDA-24159, Issue 2
Call Forwarding - Busy Line - CCIS
General Description
This feature permits a call to a busy station to be immediately forwarded to a predesignated station or to an At-
tendant Console in another office in the CCIS network.
Operating Procedure
To set a Call Forwarding-Busy Line - CCIS from a Single-Line Telephone:
1. Lift the handset, receive dial tone.
2. Dial the Call Forwarding-Busy Line feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel a Call Forwarding-Busy Line - CCIS from a Single-Line Telephone:
1. Lift the handset, receive dial tone.
2. Dial the Call Forwarding-Busy Line cancellation code; receive service set tone.
To set a Call Forwarding-Busy Line - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding-Busy Line feature access code; receive feature dial tone.
3. Dial the originating station number.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel a Call Forwarding-Busy Line - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding-Busy Line cancellation code; receive feature dial tone.
3. Dial the originating station number; receive service set tone.
To set a Call Forwarding-Busy Line - CCIS from a Multiline Terminal;
1. Lift the handset or press the SPKR key; receive dial tone.
2. Press the Call Forwarding-Busy Line feature access key; receive feature dial tone. 
						

							NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003
Page 19July, 1998
Call Forwarding - Busy Line - CCIS
3. Dial the desired target station number and receive service set tone.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan)
5. Wait approximately five seconds; receive service set tone. The LED lights and the LCD display shows:
6. Replace the handset or press the SPKR
 key.
To cancel a Call Forwarding-Busy Line - CCIS from a Multiline Terminal:
1. Lift the handset or press the SPKR
 key; receive dial tone.
2. Press the Call Forwarding-Busy Line key. The LCD display shows:
3.
Dial “*”; receive service set tone. The LED of the associated feature key will be extinguished. The LCD display shows:
4. Replace the handset or press the SPKR
 key.
Service Conditions
1. This feature may be set and canceled by either the station user or the operator in the same switching office.
2.Call Forwarding-Busy Line - CCIS data remains programmed even if the system is re-initialized or a power
failure occurs.
3. If the called station is the pilot of an ACD/UCD group and activates 
Call Forwarding-Busy Line - CCIS, the calling
station will Call Forward if all ACD/UCD group stations are busy.
4. If a calling Attendant Console receives busy tone after being Call Forwarded - Busy and activates Camp -
On, these services will be activated at the destination station.
5. Stations can be allowed or denied this feature by Class Of Service - Individual.
6. A station programmed for access to Call Forwarding-Busy Line - CCIS is automatically allowed Call For-
warding - Don’t Answer - CCIS.
7. If separate access codes are programmed into system data for Call Forwarding-Don’t Answer - CCIS and
Call Forwarding-Busy Line - CCIS, separate feature access keys must be programmed on the Multiline Ter-
minal.

            
      	



Forwarding station number
   
            
       	


 
Series III
Series E
	            


                                 

            


                
     	


                            	


    
Series III
Series E
                                                                                         
      	


                         	


         
Series III
Series E 
						

							NEAX2000 IVS CCIS Features and Specifications
Page 20Addendum-003 NDA-24159, Revision 2.3
July, 1998
Call Forwarding - Busy Line - CCIS
8. There is a maximum of 240 stations which can set Call Forwarding (including -All Calls, -Busy Line, -Don’t
Answer - CCIS) across CCIS simultaneously.
9.Call Forwarding-Busy Line - CCIS can be set from the Multiline Terminal primary or a secondary extension.
10.Individual Call Forwarding-Busy Line - CCIS supersedes system Call Forwarding.
11.Call Forwarding-Busy Line - CCIS, when set to a Station Hunting group member, is effective only when the
entire hunt group is busy.
12.If the forwarding number is an ACD/UCD group number and a member of the group is idle, the call rings at
the idle group member’s station. If all members of the group are busy, the call remains in queue waiting for
a member to become available.
13.If any of the restriction features listed below are active for the designated station, call forwarding to that sta-
tion should not be allowed. It should be noted that a non-restricted station can activate Call Forwarding-Busy
Line - CCIS to the stations below, but incoming trunk calls that are forwarded will not be completed (intercept
arrangements will apply).
• Fully Restricted Station
• Inward Restricted Station
14.Non-controlling ACD/UCD stations can activate Call Forwarding-Busy Line. All calls directed to the exten-
sion are forwarded.
15.Call Forwarding-Busy Line - CCIS to an operator will receive reorder tone when the system is in Night mode.
16.When the Call Forwarding-Busy Line - CCIS feature is in effect, if the forwarding station is idle and the des-
ignated station is busy, the forwarding station continues to ring.
17.Call Forwarding-Busy Line - CCIS can be used from any number of forwarding stations to the same desig-
nated station.
18.When calls are forwarded to the operator, the Incoming Call Identification feature allows the Attendant to
identify the call as a forwarded call.
19.When Outgoing Trunk Queuing is provided, ringback is provided to the forwarding station and not to the
designated station.
20.When a call is forwarded, the station number recorded for Station Message Detail Recording (SMDR) is the
forwarding station.
21.When a call is forwarded through CCIS by Call Forwarding-All Calls/-Busy Line/-Don’t Answer, the kind of
Call Forwarding and the station number which is setting the service can be indicated on the LCD of the for-
warding destination Multiline Terminal.
PBX-APBX-B
STATION
/TRUNKCCIS
STATION 2000Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer. Call is forwarded from
Station 2000 byand station number “2000”
are indicated on LCD. 
						

							NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Revision 2.3 Addendum-003
Page 20-1July, 1998
Call Forwarding - Busy Line - CCIS
22.When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All
Calls/Busy Line/Don’t Answer or UCD Hunting, the last forwarding station number or the pilot station num-
ber of UCD Group is indicated.
PBX-APBX-B
STATION
/TRUNKCCIS
STATION 2000
Kind of Call Forwarding
Call Forwarding-All Calls/
/Busy Line/Don’t Answer. Call is forwarded from
Station 2000 by
and station number “3000”
are indicated on LCD.
STATION 3001STATION 3000
CF/UCD 
						

							NEAX2000 IVS CCIS Features and Specifications
NDA-24159, Issue 2
Page 21
Call Forwarding - Don’t Answer - CCIS
General Description
This feature permits a call to an unanswered station to be forwarded to a predesignated station or to an Attendant
Console in another office, when the called station does not answer after a predetermined time interval.
Operating Procedure
To set a Call Forwarding-Don’t Answer - CCIS from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding-Don’t Answer feature access code; receive feature dial tone.
3. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive service set tone.
5. Wait approximately five seconds; receive service set tone.
To cancel a Call Forwarding-Don’t Answer - CCIS from a Single-Line Telephone:
1. Lift the handset; receive dial tone.
2. Dial the Call Forwarding-Don’t Answer cancellation code; receive service set tone.
To set a Call Forwarding-Don’t Answer - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding-Don’t Answer feature access code; receive feature dial tone.
3. Dial the originating station number.
4. Dial the outgoing trunk access code; receive a single burst of service set tone.
(This operation is required for a network using Open Numbering Plan.)
5. Dial the desired target station number and receive service set tone.
6. Press the RELEASE key.
To cancel a Call Forwarding-Don’t Answer - CCIS from an Attendant Console:
1. Press an idle LOOP key.
2. Dial the Call Forwarding-Don’t answer cancellation code; receive feature dial tone.
3. Dial the origination station number; receive service set tone.
4. Press the LOOP key.
To set a Call Forwarding-Don’t Answer - CCIS from a Multiline Terminal;
1. Lift the handset or press the SPKR key; receive dial tone.