NEC N-Teliview User Guide
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N-TeliView 4.0 User Guide 35 Configuration Chapter 4 Configuring Your Station Features You can configure the following settings and options by clicking the Config button in the main window to open the Config window. •General Info—password, default trunk access, and other settings. •N-TeliFind, One Number Access—forwarding of specific incoming calls. This is available only when your extension configuration is set up to allow use of N-TeliFind, One Number Access. •Call Handling—forwarding, busy call, and...
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Configuring Your Station Features 36N-TeliView 4.0 User Guide General Information Figure 22. General Info configuration The General Info tab is the window you see when you first click the Config button in the N-TeliView main window to open the Config window. In this window, you can edit your password, the default trunk access code, voice mail settings, Center audio and video behavior, and external database access options. Default Trunk Access The trunk access codes are defined in the NCS Ware...
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General Information N-TeliView 4.0 User Guide 37 Configuration Voice Mail Play Options You can choose to play your messages on your telephone set, or play them on your sound card and speakers. If you choose to play them on your sound card, you have another choices: you can choose to play the message as it downloads, or to download it completely and play it on an external media player. Screen Pop and Auto Close Select the Screen Pop check box if you want a N-TeliView window to pop up on your screen...
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Configuring Your Station Features 38N-TeliView 4.0 User Guide Call Handling Click the Call Handling tab in the Config window to configure incoming call handling for your extension. Figure 23. Call Handling configuration Forwarding All Calls If you want to forward calls to an external number, select a trunk access code in the drop-down list, then begin with the outside trunk or route access digit and any long distance prefix digits such as 1 and area code. If you want to use N-TeliFind, One Number...
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Call Handling N-TeliView 4.0 User Guide 39 Configuration Forwarding to a Pager Not Recommended Forwarding calls to a pager is possible but not recommended since callers will only hear what is heard when calling a pager and will not know to enter a return phone number unless instructed. Do Not Disturb If you select Enable Do Not Disturb, all incoming calls are forwarded to voice mail. Busy Call Handling and No Answer Handling You can use these options to specify how you want to handle incoming calls...
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Configuring Your Station Features 40N-TeliView 4.0 User Guide N-TeliFind, One Number Access If you are expecting calls that you want to receive regardless of where you are, you can have the system send the call to you by dialing pre-determined numbers based on a pre-determined schedule. When N-TeliFind, One Number Access, is active and a call comes in to your extension, the system checks to see if the number represents a call you want to receive. If it finds a match, it calls you at the number you...
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N-TeliFind, One Number Access N-TeliView 4.0 User Guide 41 Configuration Accessing N-TeliFind, One Number Access Setup After you set the call handling options, click the One Number Access tab in the Config window to open the One Number Access window in which you set N-TeliFind options: Figure 24. N-TeliFind, One Number Access window Determine the times you want to be available to N-TeliFind callers. This can be at all times, during business hours, during non-business hours, or during schedule-based...
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Configuring Your Station Features 42N-TeliView 4.0 User Guide Figure 25. Schedule dialog box Using this dialog box, you can set up to four different schedules. You can enable or disable each schedule by selecting or deselecting its check box. • Enable the Verify Caller ID check box and then specify the incoming phone numbers to activate N-TeliFind. If N-TeliFind, One Number Access finds one of these numbers on an incoming call, it will send the call on to you. Caution: If no numbers are entered in...
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Message Notifications N-TeliView 4.0 User Guide 43 Configuration Message Notifications Click the Message Notify tab in the Config window to establish how and when you want to be notified about incoming voice messages. Figure 26. Message Notification options Use this window to set the notification options: •The types of messages on which you want to be alerted: none, urgent messages only, all voice messages, or all voice messages and email too. •Schedule—during what hours you want to be alerted. •How...
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Configuring Your Station Features 44N-TeliView 4.0 User Guide Station Speed Dialing Setup Click the Station Speed tab in the Config window to assign and store up to 20 Station IDs—speed dial entries. When you add a number, all relevant prefix digits such as trunk or route access number, the long distance prefix 1 and area codes must precede an outside phone number. Station speed dial numbers are also set up by using the #25 feature code on your telephone set. Figure 27. Station Speed Dialing setup