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NEC N-Teliview User Guide

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Page 41

N-TeliView 4.0 User Guide 35
Configuration
Chapter 4
Configuring Your Station Features
You can configure the following settings and options by clicking the 
Config button in the main window to open the Config window.
•General Info—password, default trunk access, and other settings.
•N-TeliFind, One Number Access—forwarding of specific incoming 
calls. This is available only when your extension configuration is set 
up to allow use of N-TeliFind, One Number Access.
•Call Handling—forwarding, busy call, and...

Page 42

Configuring Your Station Features 
36N-TeliView 4.0 User Guide
General Information
Figure 22. General Info configuration
The General Info tab is the window you see when you first click the Config 
button in the N-TeliView main window to open the Config window.
In this window, you can edit your password, the default trunk access code, 
voice mail settings, Center audio and video behavior, and external database 
access options. 
Default Trunk Access
The trunk access codes are defined in the NCS Ware...

Page 43

General Information
N-TeliView 4.0 User Guide 37
Configuration
Voice Mail Play Options
You can choose to play your messages on your telephone set, or play them 
on your sound card and speakers. If you choose to play them on your sound 
card, you have another choices: you can choose to play the message as it 
downloads, or to download it completely and play it on an external media 
player.
Screen Pop and Auto Close
Select the Screen Pop check box if you want a N-TeliView window to pop 
up on your screen...

Page 44

Configuring Your Station Features 
38N-TeliView 4.0 User Guide
Call Handling
Click the Call Handling tab in the Config window to configure incoming 
call handling for your extension. 
Figure 23. Call Handling configuration
Forwarding All Calls
If you want to forward calls to an external number, select a trunk access 
code in the drop-down list, then begin with the outside trunk or route access 
digit and any long distance prefix digits such as 1 and area code. 
If you want to use N-TeliFind, One Number...

Page 45

Call Handling
N-TeliView 4.0 User Guide 39
Configuration
Forwarding to a Pager Not Recommended
Forwarding calls to a pager is possible but not recommended since callers 
will only hear what is heard when calling a pager and will not know to enter 
a return phone number unless instructed.
Do Not Disturb
If you select Enable Do Not Disturb, all incoming calls are forwarded to 
voice mail.
Busy Call Handling and No Answer Handling
You can use these options to specify how you want to handle incoming 
calls...

Page 46

Configuring Your Station Features 
40N-TeliView 4.0 User Guide
N-TeliFind, One Number Access
If you are expecting calls that you want to receive regardless of where you 
are, you can have the system send the call to you by dialing pre-determined 
numbers based on a pre-determined schedule. 
When N-TeliFind, One Number Access, is active and a call comes in to 
your extension, the system checks to see if the number represents a call you 
want to receive. If it finds a match, it calls you at the number you...

Page 47

N-TeliFind, One Number Access
N-TeliView 4.0 User Guide 41
Configuration
Accessing N-TeliFind, One Number Access Setup
After you set the call handling options, click the One Number Access tab 
in the Config window to open the One Number Access window in which 
you set N-TeliFind options:
Figure 24. N-TeliFind, One Number Access window
Determine the times you want to be available to N-TeliFind callers. This 
can be at all times, during business hours, during non-business hours, or 
during schedule-based...

Page 48

Configuring Your Station Features 
42N-TeliView 4.0 User Guide Figure 25. Schedule dialog box
Using this dialog box, you can set up to four different schedules. You 
can enable or disable each schedule by selecting or deselecting its 
check box. 
• Enable the Verify Caller ID check box and then specify the incoming 
phone numbers to activate N-TeliFind. If N-TeliFind, One Number 
Access finds one of these numbers on an incoming call, it will send the 
call on to you.
Caution: If no numbers are entered in...

Page 49

Message Notifications
N-TeliView 4.0 User Guide 43
Configuration
Message Notifications
Click the Message Notify tab in the Config window to establish how and 
when you want to be notified about incoming voice messages. 
Figure 26. Message Notification options
Use this window to set the notification options:
•The types of messages on which you want to be alerted: none, urgent 
messages only, all voice messages, or all voice messages and email 
too.
•Schedule—during what hours you want to be alerted. 
•How...

Page 50

Configuring Your Station Features 
44N-TeliView 4.0 User Guide
Station Speed Dialing Setup
Click the Station Speed tab in the Config window to assign and store up to 
20 Station IDs—speed dial entries.
When you add a number, all relevant prefix digits such as trunk or route 
access number, the long distance prefix 1 and area codes must precede an 
outside phone number. Station speed dial numbers are also set up by using 
the #25 feature code on your telephone set.
Figure 27. Station Speed Dialing setup 
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