NEC Call Forward Control Installation And Operations Manual

							NDA-30030-003   Revision 3Page 61
Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
CALL ROUTING MONITORED NUMBERS
OVERVIEWThe Monitored Numbers option on the Call Routing Control Menu is used to 
maintain the CRC monitored number and voice mail number assignments.
Figure 3-24   Call Routing Monitored Numbers Option
Procedure
CFC Administrator                                                     Fri Apr 1 16:10 pm
***Main Menu***
E
xtensions
H
ard Forward Control
C
all Routing Control
T
ime Parameters
S
pecial Events
V
alidate and Install
Q
uit
Arrow keys to move cursor,  to sel(1)(2)
 *** Call Routing Control Menu *** CFC Administrator Fri Apr 1 16:10 pm
Monitored Numbers
Groups
Patterns
Arrow keys to move cursor,  to select,  to quitDestinations
Quit
(3)
 *** Call Routing Monitored Numbers *** CFC Administrator Fri Apr 1 16:10 pm
Busy Calls:
No Answer Calls:
All Calls:
Modify *** Voice Mail Number ***
Vo i c e  M a i l :
Quit
Action Result
On the Main Menu, type c to select the 
Call Routing Control option.(1)The Call Routing Control screen is dis-
played. (2)
On the Call Routing Control screen, type m 
to select the Monitored Numbers option. (2)The Call Routing Monitored Numbers 
screen is displayed. (3)
To change a monitored number, type m to se-
lected the Modify command.The cursor is positioned on the first ex-
tension field.
Use the Backspace key to delete existing 
monitored numbers and the Up and Down 
Arrow keys to move among the fields. Make 
the necessary changes to the monitored num-
bers, pressing ENTER after each entry.When ENTER is pressed on the last en-
try, the cursor is returned to the com-
mand line.
To exit the Monitored Numbers option, type 
q
 to select the Quit 
command.
The message “Do you want to save 
changes? (Y/N)” is displayed.
Answer ’Y’ and press ENTER to save the 
changes, or answer ’N’ and press ENTER to 
cancel the changes.The Call Routing Control Menu is dis-
played. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
CALL ROUTING GROUPS
OVERVIEWThe Groups option on the Call Routing Control Menu is used to add, remove, or 
make changes to the Call Routing Groups.
Figure 3-25   Call Routing Groups Option
Procedure
Call Routing Group Information
Each Call Routing Group is given a Group Index, a Group Name, a Pattern Index, 
and a Default Destination. The Pattern Index specifies the Call Routing pattern 
used by the extensions in the Group. The Default Destination is used if all 
destinations in the Call Routing Pattern are unavailable.
Expanded Displays
Press the TA B key or the Ctrl-V key combination while in the Call Routing Pattern 
Index field to display the Call Routing Pattern description used by the group. Press 
ESC to return to the Call Routing Groups screen.
CFC Administrator                                                     Fri Apr 1 16:10 pm
***Main Menu***
E
xtensions
H
ard Forward Control
C
all Routing Control
T
ime Parameters
S
pecial Events
V
alidate and Install
Q
uit
Arrow keys to move cursor,  to sel(1)(2)
 *** Call Routing Control Menu *** CFC Administrator Fri Apr 1 16:10 pm
Monitored Numbers
Groups
Patterns
Arrow keys to move cursor,  to select,  to quitDestinations
Quit
  Add  
            D
elete             M
odify             V
iew             P
rint           Q
uit CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(3)
Group Index:
Group Name:
Pattern Index:
Default Destination:
Action Result
On the Main Menu, type c to select the Call 
Routing Control option.(1)The Call Routing Control screen is dis-
played. (2)
On the Call Routing Control screen, type g to 
select the Groups option. (2)The Call Routing Groups screen is dis-
played. (3)
Refer to the following pages for information 
and instructions in the use of each command.
To exit the Call Routing Groups option, type 
q
 to select the Quit 
command.
The Call Routing Control screen is redis-
played. 
						

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Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
OVERVIEW (Cont.) Commands
The Call Routing Groups command line provides options to add or remove a group 
definition, change an existing group definition, display group data for on-screen 
viewing, or print a hardcopy of either the displayed group definition or the entire 
file of group definitions. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
ADD A CALL ROUTING GROUP
The Add command on the Call Routing Groups screen is used to add a Call 
Routing Group. Note that a Call Routing Pattern must be added before a Call 
Routing Group may be added.
Figure 3-26   Add A Call Routing Group
Procedure
  Add  
            D
elete             M
odify             V
iew             P
rint           Q
uit CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(1)
Group Index:
Group Name:
Pattern Index:
Default Destination:  to return to command line CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(2)
Group Index:
Group Name:
Pattern Index:
Default Destination:
Action Result
On the Call Routing Groups menu, type a to select 
the Add command. (1)The first field is highlighted for data entry. (2)
Type data to the fields according to the definitions 
below, pressing ENTER after each entry:
Field
 
Group Index
Group Name
Pattern Index
Default DestinationDefinition
–The group identifying number, up to 3 digits in 
length and referenced by the Extensions option 
under the Main Menu.
–The group name; up to 30 characters.
–The index to the Call Routing Pattern used by this 
group.
–The destination used if all destinations specified 
in the Call Routing Pattern are busy.
When ENTER is pressed from the last field, the 
message “Do you want to add this? (Y/N)” is dis-
played.
Type Y and press ENTER to add the Call Routing 
Group or N and press ENTER to cancel it.The Call Routing Groups data entry screen is 
cleared, and the cursor is positioned on the original 
command line. 
						

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Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
DELETE A CALL ROUTING GROUP
The Delete command on the Call Routing Groups screen is used to remove a Call 
Routing Group index from the database.
Figure 3-27   Delete A Call Routing Group
Procedure
  Add  
            D
elete             M
odify             V
iew             P
rint           Q
uit CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(1)
Group Index:
Group Name:
Pattern Index:
Default Destination:
Group Index
1
2
3
6
Bottom
Enter Index:
Up/Down Arrows to move,  to select,  to quit(2)
Traffic3800
Marketing
AccountingGroup Name Pattern Index Default Ext
Human Resources 1
2
3
64000
2500
1034
 Do you want to delete this? (Y/N) CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(3)
Group Index:
Group Name:
Pattern Index:
Default Destination:1
Human Resources
1
3800
Action Result
On the Call Routing Groups screen, type d to 
select the Delete command. (1)A Call Routing Group Index entry field is 
displayed below and, at the top of the screen, 
a highlighted Call Routing Group heading is 
displayed. 
Type the Call Routing Group Index at the 
prompt and press ENTER. To display all 
groups, leave the group index field blank and 
press ENTER. The “*” may be included in 
the group index field as a wild card (“1*” will 
display all groups that start with “1”).All of the matching Call Routing Group 
descriptions in the database are displayed. 
(2)
Use the Up and Down Arrow keys to select 
the Call Routing Group to delete, then press 
ENTER to delete the group.The Call Routing Groups screen displays 
field data for the selected group, and the 
confirmation “Do you want to delete this? 
(Y/N)” is displayed. (3)
Type Y and press ENTER to confirm the 
deletion or N and press ENTER to cancel it.The fields are cleared, and the cursor is 
positioned on the original command line. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
MODIFY A CALL ROUTING GROUP
The Modify command on the Call Routing Groups screen is used to make changes 
to a Call Routing Group record.
Figure 3-28   Modify A Call Routing Group
Procedure
  Add  
            D
elete             M
odify             V
iew             P
rint           Q
uit CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(1)
Group Index:
Group Name:
Pattern Index:
Default Destination:
Group Index
1
2
3
6
Bottom
Enter Index:
Up/Down Arrows to move,  to select,  to quit(2)
Traffic3800
Marketing
AccountingGroup Name Pattern Index Default Ext
Human Resources 1
2
3
64000
2500
1034
  to return to command line CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(3)
Group Index:
Group Name:
Pattern Index:
Default Destination:1
Human Resources
1
3800
Action Result
On the Call Routing Groups screen, type m 
to select the Modify command. (1)A Call Routing Group entry field is 
displayed at the bottom of the screen, and a 
highlighted Call Routing Group heading is 
displayed at the top of the screen.
Type the Call Routing Group Index at the 
prompt and press ENTER. To display all 
groups, leave the group index field blank and 
press ENTER. The “*” may be included in 
the group index field as a wild card (“1*” will 
display all groups that start with “1”).All the matching Call Routing Groups in the 
database are displayed. (2)
Use the Up and Down Arrow keys to select 
the Call Routing Group to be modified, then 
press ENTER to modify the record.The contents of the selected record are 
displayed. (3)
Use the Up and Down Arrow keys to move 
between the Call Routing Group fields. The 
Backspace key may be used to erase existing 
data. Type new data where necessary and 
press ENTER after each entry.After the last entry, the message “Do you 
want to save changes? (Y/N)” is displayed.
Type Y and press ENTER to save the 
changes, or type N and press ENTER to 
cancel them.The fields are cleared, and the cursor is 
positioned on the command line. 
						

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Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
MODIFY A CALL ROUTING GROUP (Cont.)
Database Search
The Call Routing Group Index cannot be changed since it is the key to the record. 
A change in this number means either another existing record or a new record is 
being entered. After the Call Routing Group Index is entered, CFC displays it. If it 
does not exist, CFC displays a prompt requesting the entry of a new record for the 
Group Index. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
VIEW CALL ROUTING GROUPS
The View command on the Call Routing Groups screen is used to display a selected 
range of Call Routing Group definitions for on-screen viewing or printing.
Figure 3-29   View Call Routing Groups
Procedure
  Add  
            D
elete             M
odify             V
iew             P
rint           Q
uit CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(1)
Group Index:
Group Name:
Pattern Index:
Default Destination:
Search Key:
Start value:
 to return to command line Group Pattern Name Default Destination
End value:1
10(3)
1
2
3
6 Group Index Group Name Pattern Index
Human Resources
Marketing
Accounting
Traffic3
4
2
1
D
ownPage          U
pPage         S
earch         T
op         B
ottom         P
rint         Q
uit
End Of File
Top Of File
*** Call Routing Groups ***
Default Ext
3800
4000
2500
1034 (2)
Action Result
On the Call Routing Groups screen, type v to select 
the View command.(1)A window requests the search key and 
the starting and ending values for the 
range. (2) 
Use the Spacebar or Left and Right Arrow keys 
to select a search key, then press ENTER. Type the 
start value, press ENTER, type the end value, and 
press ENTER to indicate the range of records to be 
viewed. If both record values are blank then all 
records will be displayed. If the last record value is 
blank then the record matching the first record 
value is displayed.All records lying within the indicated 
range are displayed for on-screen 
viewing. (3) 
Type d to select the DownPage command. The next page of data is displayed.
Type u to select the UpPage command. The previous page of data is displayed.
Type t to select the To p  command. The first page of data is displayed.
Type b to select the Bottom command. The last page of data is displayed
Type s to select the Search command. At the 
prompt type the desired pattern and press ENTER.All of the occurrences of the pattern on 
that page are highlighted.
Type p to select the Print command. At the prompt, 
type f to indicate the whole file or s to indicate just 
the screen and press ENTER.There is a pause while the material is 
sent to the printer.
To return to the Call Routing Groups screen, type q 
to select the Quit command.The Call Routing Groups screen is 
displayed, and the cursor is positioned 
on the command line. 
						

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Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
PRINT CALL ROUTING GROUPS
The Print command on the Call Routing Groups screen is used to print a hardcopy 
of the Call Routing Group records lying within a specified range.
Figure 3-30   Print Call Routing Groups
Procedure
  Add  
            D
elete             M
odify             V
iew             P
rint           Q
uit CFC Administrator                                                               Fri Apr 1 16:10 pm
*** Call Routing Groups***(1)
Group Index:
Group Name:
Pattern Index:
Default Destination:
Search Key:
Start value:
 to return to command line Group Pattern Name Default Destination
End value:1
10(2)
Action Result
On the Call Routing Groups screen, type p to select 
the Print command. (1)A window requests the search key and 
the starting and ending values for the 
range. (2)
Use the Spacebar or Left and Right Arrow keys 
to select a search key, then press ENTER. Type the 
start value, press ENTER, type the end value, and 
press ENTER to indicate the range of records to be 
printed. If both record values are blank then all 
records will be printed. If the last record value is 
blank then the record matching the first record 
value is printed.The records lying within the indicated 
range are sent to the printer, and the 
cursor is positioned on the command 
line. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
CALL ROUTING PATTERNS
OVERVIEWThe Patterns option on the Call Routing Control Menu is used to add, delete, 
modify, view, and print Call Routing Patterns.
Figure 3-31   Call Routing Patterns Option
Procedure
Call Routing Pattern Information
Each Call Routing Pattern is given a Pattern Index and two lists of Destination 
Index values. One list is used for Internal Calls, the other for External Calls. Each 
list provides up to six entries in each of the following categories: busy calls, caller 
does not answer, and all calls. The Destination Index values reference entries in the 
Call Routing Destinations database, which contain a start time and a list of 
destination extensions calls will be routed to after the start time. The monitored 
numbers associated with the busy, no answer, and all calls categories are displayed 
on the Call Routing Patterns screen if they have been set, but they cannot be 
modified; use the Call Routing Monitored Number screen to set them.
Expanded Display
Press the TA B key or the Ctrl-V key combination while in a Call Routing 
Destination Index field to display the Call Routing Destination description. Press 
ESC to return to the Call Routing Patterns screen.
CFC Administrator                                                     Fri Apr 1 16:10 pm
***Main Menu***
E
xtensions
H
ard Forward Control
C
all Routing Control
T
ime Parameters
S
pecial Events
V
alidate and Install
Q
uit
Arrow keys to move cursor,  to sel(1)(2)
 *** Call Routing Control Menu *** CFC Administrator Fri Apr 1 16:10 pm
Monitored Numbers
Groups
Patterns
Arrow keys to move cursor,  to select,  to quitDestinations
Quit
  Add  
           D
elete            M
odify             V
iew            P
rint          Q
uit CFC Administrator                                                               Fri Apr 1 16:10 pm
***Call Routing Patterns***(3)
Pattern Index:
Call Types
Busy:
No Answer:
All Calls:xxxx
xxxx
3997Internal Destinations External Destinations
Action Result
On the Main Menu, type c to select the Call 
Routing Control option.(1)The Call Routing Control screen is 
displayed. (2)
On the Call Routing Control screen, type p to 
select the Patterns option. (2)The Call Routing Patterns screen is 
displayed. (3)
Refer to the following pages for information 
and instructions in the use of each command.
To exit the Call Routing Patterns option, type 
q
 to select the Quit 
command.
The Call Routing Control screen is 
redisplayed.