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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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Page 321

MultiVOIP User Guide Analog Phonebook Configuration
321
Phonebooks for Series II analog MultiVOIP units (MVP210, MVP410,
and MVP810) are, in principle, configured the same as phonebooks for
digital MultiVOIP products that would operate in the same
environment (under either North American or European telephony
standards, T1 or E1).
Therefore, if you are operating an analog MultiVOIP unit in a North
American telephony environment, you will find useful phonebook
instructions and examples in Chapter 7: T1...

Page 322

Operation and Maintenance MultiVOIP User Guide
322
Chapter 10: Operation and
Maintenance 

Page 323

MultiVOIP User Guide Operation and Maintenance
323
Operation and Maintenance
Although most Operation and Maintenance functions of the software
are in the Statistics group of screens, an important summary appears in
the System Information of the Configuration screen group.
System Information screen
This screen presents vital system information at a glance. Its primary
use is in troubleshooting.  This screen is accessible via the
Configuration pulldown menu, the Configuration sidebar menu, or by
the...

Page 324

Operation and Maintenance MultiVOIP User Guide
324
The frequency with which the System Information screen is updated is
determined by a setting in the Logs screen 

Page 325

MultiVOIP User Guide Operation and Maintenance
325
Statistics Screens
Ongoing operation of the MultiVOIP, whether it is in a
MultiVOIP/PBX setting or MultiVOIP/telco-office setting, can be
monitored for performance using the Statistics functions of the
MultiVOIP software.
About Call Progress
Accessing Call-Progress Statistics
Channel Icons (Main Screen Lower Left)
Channel icons are green when data
traffic is present, red when idle.
Pulldown Icon
Shortcut Sidebar
     Alt + A 

Page 326

Operation and Maintenance MultiVOIP User Guide
326
The Call Progress Details Screen  

Page 327

MultiVOIP User Guide Operation and Maintenance
327
    
Call Progress Details: Field Definitions
Field Name Values Description
Channel 1-n Number of data channel or time
slot on which the call is carried.
This is the channel for which call-
progress details are being viewed.
Call Details
Duration Hours:
Minutes:
SecondsThe length of the call in hours,
minutes, and seconds (hh:mm:ss).
Mode Voice or FAXIndicates whether the call being
described was a voice call or a
FAX call.
Voice Coder G.723, G.729,...

Page 328

Operation and Maintenance MultiVOIP User Guide
328
Call Progress Details: Field Definitions (cont’d)
From – To Details Description
Gateway
Namealphanumeric
stringIdentifier for the VOIP gateway
that handled this call.
IP Address x.x.x.x,
where x has a
range of 0 to
255IP address from which the call
was received.
Options SC, FEC Displays VOIP transmission
options in use on the current call.
These may include Forward Error
Correction or Silence
Compression.
Silence
CompressionSC “SC” stands for Silence...

Page 329

MultiVOIP User Guide Operation and Maintenance
329
 
Call Progress Details: Field Definitions (cont’d)
Field Name Values Description
Supplementary Services
Status
Call on Hold alphanumeric Describes held call by its IP
address source, location/gateway
identifier, and hold duration.
Location/gateway identifiers
comes from Gateway Name field
in Phone Book Configuration
screen of remote voip.
Call Waiting alphanumeric Describes waiting call by its IP
address source, location/gateway
identifier, and hold...

Page 330

Operation and Maintenance MultiVOIP User Guide
330
   
Call Progress Details: Field Definitions (cont’d)
Field Name Values Description
Supplementary Services
Status
Caller ID There are four
values:
“Calling Party
+ identifier”;
“Alerting
Party +
identifier”;
“Busy Party
+ identifier”;
and
“Connected
Party +
identifier”This field shows the identifier and
status of a remote voip (which has
Call Name Identification enabled)
with which this voip unit is
currently engaged in some voip
transmission.  The...
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