Mitel Voice Processing Solutions Instructions Manual

August 26, 1994 0 Page 1 of 1 
Reiease 5.03C and larer 
Tmk .Proctdu 7-e 
Create a MESA Forms Application ..................................................... GP ;20 
Configure a MESA Forms Template Mailbox.. ........................................ Gl? 522 
Configure a Rotarionai Mailbox for 1MESA Forms ................................... GI’ 521 
Configure a Standard Mailbox ................................................................. Dl? 5052 
Configure a Tree LMailbox...

is 
Augur 26, 1994 0 Page 1 of 1 
I’roceduxe 
Number 
GP 311 
GP 520 
GI? 521 
GP 522 
Reiease 
Title 
Date NUILlbtX 
Creare a Tree Mailbox December 1, 1993 
5.03 
Creare a MESA Forms Application 
Augusr 26, 1994 5.03C 
Configure a Rorarional MaiIbox for MESA Augusr 26,1994 
5.03C 
Forms 
Configure a MESA Forms Template Mailbox August 26,1994 
5.03  

Configure a Tree Mailbox 
December 1, 1993 * Page 1 of 3 
Release 5.03 and larer 
This procedure describes how to configure a simpIe tree mailbox and a nested tree 
mailbox. 
Szep 
1. CompIete a Mailbox Worksheer and a Tree Mailbox Diagram. Blan!~ worksheets 
are at the back of this manual. 
2. Reach the Mailbox Maintenance Menu. Enter the requested information, as 
described in the following steps, from your completed Mailbox Worksheets. 
3. Identify the tree maiibox. 
sdkt: (C) Create New LMailboxes...

Gl’311 
Page 2 
of3 0 December 1, 1993 
Release 5.03 and larer 
Step 
7. 
Configure the !Jirs~ child mailbox (th e mailbox that callers should be roured to 
through the tree mailbox). 
Prompt: Mailbox to create: or Mailbox to modify: 
Response: The number of rhe first child mailbox. 
8. Set all applicable paramerers for rhe child mailbox the same as for a standard 
mailbox. 
9. Configure all child mailboxes as just described in sreps 7 and 8. 
10. When alI child mailboxes have been configured, return ro...

GJ?311 
December 1, 1993 
0 Page 3 of 3 
Release 5.03 and IaEer 
@g) ested Tree ailbox 
1. Choose the child mailbox that you wane ro be a uee mailbox. 
2. Configure &e maiibox &rough &e Mailbox Maintenance Menu as described earlier 
in rhis procedure. 
3. Go ro the Lk Maintenance Menu. 
a. Creare distriburion Iist 01 for &e nested uee mailbox just corkigured. 
b. Add all the child mailboxes relared ro &e nested tree mailbox as members of the 
l&L 
4. Record a greeting in the nesred tree mailbox and irs...

Create a MESA Forms Application 
August 26, 1994 0 Page 1 of 2 
Release 5.03C and larer 
This procedure provides aI of the steps necessary to create a MESA Forms application. 
You must perform some of the steps at the AU? system console and some of the steps 
over the telephone. 
St&p 
1. FiII out a MESA Forms diagram to document the greetings and questions that need 
to be recorded. and the maiboxes that will be used. Blank diagram sheets are located 
at the back of this manual. 
2. Define an FCOS to be...

GP 520 
Page 2 of 2 . August 26 1994 
Release 5-03C and lacer 
step 
8. Record greetings for all of rhe appropriate maiiboxes: 
0 Record.an kienration message as the greeting for the Routional mailbox. Do 
nor record any greetings for the [emplace mailboxes. 
or 
* Record an orientation message as the greering for one of rhe Templare 
mailboxes. Afkr you are sarisfied wi& the greering, you can copy it to all of the 
orher Ternplace mailboxes (see Dl? 505 1). 
0 Record each question as a greering for each...

Configure a Rotational Mailbox for MESA 
Forms GP August215, 1994 0 Page 1 of 3 
Release 5.03C and later 
This procedure describes how ro configure a rotational mailbox for use with MESA 
Forms, including adding the template mailboxes KO distribution list 01. 
1. Complete a LMailbox Worksheet for each mailbox and a Rotational LMailbox 
Diagram. Blank worksheets are at the back of this manual. 
2. Reach the *Mailbox Maintenance Menu. Enter the requested ir&ormation, as 
described in the following steps,...

GP 521 
Page2of3 . August 26, 1994 
ReIease 5.03C and later 
Step 
8. Create distribution list 01 for the Template mailbox. 
Sekct: CC) Create,.Modify, or Show Distribution Lists 
prompt: Mailbox: 
Response: Number of the Rotational mailbox from step 3- 
prompt: Distribution list: 
Repome: 0 1 
PTOVZ~~ (Sjorted or (U)nsorted list ? 
ReFonse: S 
9. If desired, check the Iist to make sure the members are not already in the Iist. 
p~~~~t.- 
Check for duplicate before add (y/n) PI ? 
Response: Y if you want...

GI? 521 
Augusr 26, 1994 
0 Page 3 of 3 
Release 5.03C and lacer 
11. tier the system confirms char the member just specified was added, continue 
adding or complete the activity. 
p7077-p: 
(A)dd, (D) elete, or (S)how list ? 
Response: 0 To add more members ro me currem list, erner A as described in 
srep 10, or emer D KO delete any mailboxes that should not be in dre 
distribution list. 
0 To complete adding or deleting members: 
a. Press Remrn. 
b. When the system asks if you want to save changes to...