Mitel Sx 50 Dpabx Instructions Guide

Customer Data Entry Forms 
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102 2-74 Revision 0 9104-091-l 02-NA Issue 3  

3 
’ FEATURES DESCRIPTION 
General 
3.1 This Part contains a description of each feature the system provides. Each 
description contains four subparts: 
l Description - a detailed description of the feature. _ 
l Conditions - a list of any special conditions which should be considered when 
selecting the feature. 
l Programming -the parameters which must be programmed to allow selection 
and operation of the feature. 
l Operation - a brief description of the feature operation. In a number of atten- 
dant...

Features Description 
Abbreviated Dialing 
Description 
The SX-50 system can store frequently-used numbers of up to 32 digits 
each for access via Abbreviated Dial Numbers.’ Each Abbreviated Dial 
Number consists of the Abbreviated Dial Access Code and the index 
Number. 
The system programmer can select 2-digit or 3-digit index numbers. With 
2-digit index numbers, up to SO entries are available; with 3-digit index 
numbers, 900 entries are available. . 
Each entry contains the digit string that must be...

Features Description 
Bypass is enabled, calls are treated with a Routing Class of Service of 
0. 
l Last Number Redial is always subject to Automatic Route Selection 
restrictions. 
Programming To enable access to the Abbreviated Dialing Feature: 
Command 100, Features Selection 1, Register 09: 
l Leave Abbreviated Dial Enable (field c) at its default value, 1 (Enable). 
l Set System Speed Dial Access (field h) to 0 (2-digit index numbers) or 
1 (3-digit index numbers) as required. Default is 0....

Features Description 
105 3-4 
For example, the Attendant enters the following digit string: 
10 9 *1 613 555 21 
Index Number 
71-. .’ 
Trunk Group Access Code 
5 Second Pause 
. 
Area Code 
Office Code 
Subscriber Code 2 
- 
l When all digits have been entered, press the RELEASE key - the 
Attendant Console returns to the idle state and the LCD displays the 
date and time. 
To program Abbreviated Dialing Numbers from the Test Line: 
l Dial “65. If the Test Line is a SUPERSET or SUPERSET 4 
telephone,...

Features Description 
l After viewing the digit string, press the RELEASE key - the Attendant 
Console returns to the idle state and the LCD displays the date and 
time. 
To view Abbreviated Dialing Numbers at the Test Line: 
l Enter the Abbreviated Dialing Number Viewing Function Code (*60) - 
the LCD displays: VIEW S/C-NO.? 
l Enter the required Index Number. The LCD displays the Index Number 
and its associated digit string. If the entry is too long for the display, the 
+ softkey appears. Press this...

Features Description 
Account Codes - 
Description 
Typically, Account Codes are used to charge the cost of outgoing or trunk 
calls to departmental cost centres or special project accounts. Account 
codes are also used to allow calls to be billed to a client (for example, in a 
lawyer’s or accountant’s office). The Account code for a.call appears on 
the SMDR record. 
Note: Account Codes are non-verified (as compared to “Verified Authorization 
Codes” discussed in features SPECIAL DISA and TRAVELLING...

Features Description 
l If Verified Authorization codes are enabled and the COS of the user 
specifies account codes required for all calls or for toll calls only, then 
the Verified Authorization codes take presedence over regular account 
codes. The account code may be entered for tracking purposes, but 
has no effect on toll access. 
Programming Command 100, System Options, Register 14, SMDR: 
l Select all of the required SMDR options as outlined in Section 
9104-091-221-NA, Station Message Detail...

Features Description 
105 3-8 
l Dial tone is returned. 
l -Access the Trunk in the normal manner (e.g., Trunk Group Access 
Code, Speed Call, Last Number Redial, DTS, DLS). 
l Dial the directory number - when the call is completed and the 
extension goes on-hook, the SMDR record, including the Account 
Code is recorded. 
SUPERSET 4 Telephones 
Before dialing: 
l Dial the Account Code access code (default 75). 
l Dial the account code. 
l Dial # or wait for interdigit time-out. 
OR 
During the call: 
l...

Features Description 
Add Held 
Description 
Add Held allows a 
SUPERSET 4 or SUPERSET 420user to add to the 
line currently accessed, a caller held on another line. 
Conditions 
l This feature applies to SUPERSET 4 or SUPERSET 420 telephones 
only. 
. The SUPERSET 4 and SUPERSET 420 telephone must have at the 
set at least one keyline or multicall line appearance, in addition to its- 
prime line. 
Operation 
l Establish a call. 
l Press the HOLD key to place the call on hold. The display shows 
SELECT...