Mitel Sx 100, Sx 200 Superswitch Volume V Instructions Manual

							SECTION MITL9105/911 O-096-227-NA 
SUPERSET qTM Set HANG-UP Feature 
3.22 The HANG-UP softkey releases the SUPERSET qTM set from a 
call. If a simultaneous voice and data call is in progress, press- 
ing HANG-UP will only terminate the voice call. If no data call is in 
progress, pressing HANG-UP will cause the seized trunk to be re- 
leased. 
DATA BUSY Message 
3.23 If a SUPERSET qTM set attempts to swap to a data call, and the 
modem line is busy, the message “DATA BUSY” appears on the 
SUPERSET qTM set LCD. To return to a voice call, the user must press 
CANCEL. 
DATA TRANSFER Message 
3.24 The message “DATA TRANSFER” is displayed on the SUPERSET 
qTM set when a data call is entered into using the set’s SWAP 
softkey. In this case, SWAP and HANG-UP are the only -active softkeys. 
If a data call is entered into by the PC without using the SUPERSET qTM 
set, no message is displayed. 
SUPERSET qTM Set During Data Transfer 
3.25 During data transfer, the SUPERSET qTM set is on hold. When 
control of the call is returned to the set after a data call has 
been completed, the set is forced into handsfree mode. The SWAP and 
HANG-UP softkeys are the only active softkeys when the “DATA 
TRANSFER” message is displayed. When the “DATA BUSY” message is 
displayed the only active softkey is CANCEL. 
3.26 During data transfer, in an alternating voice and data call the 
SUPERSET qTM set cannot transfer the call to another extension, 
or initiate a conference. The SWAP CAMP-ON feature is not available. 
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							SECTION MITL9105/911 O-096-227-NA 
SUPERSET 4” 
OR 
MODEM LINE 
-I MITEL PABX 
WITH 
GENERIC 217 
AND ASSOCIATED 
MODEM LINE FEATURE TRUNK 
FAR-END 
I 
TELEPHONE 
S/STEM 
EXAMPLE 1: VOICE OR DATA CALL ONLY (EXTERNAL) 
SUPERSET 4m LINE 
MODEM LINE MITEL PABX 
WlTH 
GENERIC 217 
AND ASSOClATED 
MODEM LINE FEATURE FAR-END 
TELEPHONE 
SYSTEM 
BXAMPLE 2: ALTERNATING VOICE AND DATA CALL (EXTERNAL) -)VOICE LINE 
-+MODEM LINE 
SUPERSET 4” LINE 
MITEL PABX 
WITH 
GENERIC 217 
AND ASSOCIATED 
MODEM LINE MODEM LINE FEATURE )VOICE LINE 
FAR-END 
TELEPHONE 
SYSTEM 
TRUNK 
)MODEM LINE 
EXAMPLE 3: SIMULTANEOUS VOICE AND DATA CALL (EXTERNAL) 
NOTES: MODEM LINES CONNECT TO COMPUTER EQUIPMENT VIA MODEM. 
IT IS NOT REQUIRED THAT THE FAR-END TELEPHONE SYSTEM BE A MITEL PABX 
BB26ROE2 
Figure 3-la Associated Modem Line Feature Voice and Data Calls - External 
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							SECTION MlTL91 OW911 O-096-227-NA 
I I 
SUPERSFT 4’- 
--I MITEL PABX 
OR WITH 
MODEM LINE GENERIC 217 
AND ASSOCIATED 
MODEM LINE FEATURE 
EXAMPLE 1: VOICE OR DATA CA.LL ONLY (INTERNAL) -~OESTINATiON 
VOICE OR 
MODEM LINE 
EXAMPLE 2: ALTERNATING VOICE AND DATA CA.Ll. (INTERNAL) 
SUPERSET 4”” LINE 
- WITH  MITEL PABX 
GENERIC 217 
AND ASSOCIATED 
MODEM LINE MODEM LINE FEATURE 
I- DESTINATION 
MODEM LINE 
Db%MPLE 3: SIMULTANEOUS VOICE AND DATA CALL (INTERNAL) 
NOTES: MODEM LINES CONNECT TO CPMPUTER EQUIPMENT VIA MODEM. 
IN ORDER TO USE EITHER THE SWAP OR * TRANSFER F6ATURES. 
BOTH THE CALLING AND CALLED MTENSIONS MUST HAVE 
SUPERSET 4Tu SETS, ASSOCIATED MODEM LINES, AND COS OPTION 
126 ENABLED. 
XAO113RlE2 
Figure 3-lb Associated Modem Line Feature Voice and Data Calls T Internal 
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							SECTION MITL9105/91 lo-096-227-NA 
4. DATA FEATURES DESCRIPTION 
General 
4.01 This Part describes the operation of Associated Modem Line 
Feature’s data features and call capabilities in detail. Attention 
is paid to feature requirements and conflicts, as well as to scenarios of 
the actual operation of these features. Only those features relating to 
Associated Modem Line Feature and their effect on SUPERSET qTM 
sets are described. For descriptions of system and SUPERSET@ fea- 
tures other than these, refer to the Features and Services Description 
Section, MITL9105/9110-096-105-NA, and the SUPERSET qTM Set Sec- 
tion, MITLS 105/9 11 O-096- 107-NA. 
4.02 The description of each feature contains the following parts: 
0 Description - a general description of the feature. 
0 Conditions - any special conditions which should be taken 
into account before the feature is selected, or can operate. 
0 Operation - a detailed outline or scenario of the operation of 
the feature. 
General Operational Considerations 
4.03 For the data features to operate correctly, the installer must 
ensure that modem lines have been correctly assigned in the 
. system, via SUPERSET 4tM programming and that both the SUPERSET@ 
voice port and associated modem line have the COS Option 
“Associated Modem Line” enabled in their Classes-of-Service. Refer to 
Part 5 of this Practice for programming information. 
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							SECTION MITL9105/911 O-096-227-NA 
4.04 ABBREVIATED DIAL/SPEED CALL 
Description 
Abbreviated Dial (also called Speed Call) allows extensions to access 
numbers stored in common-use or personal-use tables. Numbers are 
stored against table entry numbers, and are accessed by dialing an 
access code and the table entry number. The PC can be used to dial 
Abbreviated Dial numbers. 
Conditions 
0 Abbreviated Dial numbers dialed from the PC must be followed 
by either the # character or x character. 
0 Refer to Section MITL9105/91 lo-096-220-NA for further in- 
formation. 
Operation 
0 Use the PC to dial the Abbreviated Dial Access Code and table 
entry number, followed by either ++ or I#. 
0 When the Abbreviated Dial number is followed by X, control of 
the call is transferred to the associated SUPERSET qTM set. 
When the number is followed by #, the PC retains control of the 
call. 
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							c- 
sECTION MITL9105/911 O-096-227-NA 
4.05 ACCESS PRIVATE DATABASES 
Description 
The user can access databases which are not part of the local area 
network The call to the database is established either by 1) a direct- 
dial number, or 2) through the database service Attendant. The call to 
the database can either be made through the PC, or through the user’s 
SUPERSET qTM set. If the call is established from the SUPERSET 4TM set, 
the user can press the SWAP and then HANG-UP softkeys, making the 
SUPERSET qTM set available for another voice call. 
Conditions 
0 Accessing a private database requires subscription to a data- 
base service. 
0 The PC connects to the same trunk as the SUPERSET 4TM set. 
l Once connected to a private database, swapping back to voice 
mode may or may not result in a disconnect from the private 
database. To properly disconnect from the database, the data- 
base’s log-out procedure must be followed before swapping to 
voice mode. 
0 The modem line must disconnect from the database before 
another data call can be made. Attempts to engage in another 
data call from the SUPERSET qTM set while the modem line is 
connected to the database will result in the message “DATA 
BUSY” being displayed on the SUPERSET qTM set. 
a Data calls can only be set up in the following ways: 
0 from a SUPERSET qTM set using the prime line, 
0 
from the PC. 
Operation 
To Access a Private Database Indirectly From a SUPERSET qTM Set: 
Part A 
l Call the database service Attendant. 
0 Request a transfer to the database number. 
0 ANSWER tone is returned from the database’s mo- 
dem. 
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							SECTION MITL9105/911 O-096-227-NA 
Part B 
a Press the SWAP softkey. Pressing SWAP puts the 
SUPERSET qTM set on hold and causes the system 
to wait for an off-hook condition at the modem line 
before connecting the call. 
0 Switch on modem, and put the PC on-line using the 
commands defined in the communications software 
package. 
l The message “DATA TRANSFER” is displayed on the 
SUPERSET qTM set. SWAP and HANG-UP are the 
only active softkeys. 
l The data call is now in progress. 
To Access a Private Database Directly From the SUPERSET qTM Set: 
Part A 
a Directly dial the database directory number. 
l ANSWER tone is returned from the database’s mo- 
dem. 
Pkt B 
a Press the SWAP softkey immediately. 
0 Repeat the steps in Part B of accessing a private 
database indirectly from a SUPERSET qTM set. 
To Access a Private Database Directly From the PC: 
0 Program the PC to dial the database access num- 
ber, followed by the # sign. 
0 The PC dials the number automatically, places the 
user’s modem in ORIGINATE mode, and connects to 
the database modem when the database modem 
returns ANSWER tone. 
l The data call to the private database is established. 
The SUPERSET qTM set is free to make or receive 
voice calls. 
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							SECTION MITL9105/911 O-096-227-NA 
4.06 ALTERNATING VOICE AND DATA CALL 
Description 
The user can alternate between a voice call and a data call, using the 
SUPERSET qTM set. 
Conditions 
0 When engaged in the data call, the voice call cannot be trans- 
ferred or conferenced. 
a A data call cannot be camped-on. 
0 Data calls require both the called and calling party to have 
modem-interfaced PC equipment and communications soft- 
ware. 
a Data calls can only be made from a SUPERSET qTM set using the 
prime line, or from the PC. 
Operation 
To Alternate From a Voice to a Data Call: 
0 Establish a voice call. 
l Inform the far-end party that a data call is desired. 
l The far-end party puts his or her PC on-line and turns modem 
on. 
Note: The party initiating the data transfer sets his or her 
modem to ORIGINATE mode. The opposite party sets his or her 
modem to ANSWER mode. 
l Carrier tone is received. Press the SWAP softkey. DATA TRANS- 
FER message is displayed on SUPERSET qTM set LCD display. 
a Put the PC on-line, and turn on modem in appropriate mode. 
l The PCs receive connect messages. 
l Send a data file, then press the SWAP softkey. The data call is 
terminated, and the voice call is re-established. 
l By pressing the SWAP sof-tkey again, and turning on modems 
again, a data call can be re-established. 
Notes: 1. 
If the far-end terminates data transfer by setting his or 
her modem on-hook, the modem line will go on-hook 
and transfer control of the call back to the SUPERSET 4TM 
set in handsfree mode. 
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							SECTION MITL9105/91 lo-096-227-NA 
2. If the message “DATA BUSY” appears when the set at- 
tempts to swap to the modem line, the modem line is 
already connected to a call, or the modem is attempting 
to make a data connection. The only active softkey on the 
SUPERSET qTM set is CANCEL when “DATA BUSY” appears. 
I 
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							SECTION MITL9105/911 O-096-227-NA 
4.07 AUTOMATIC ROUTE SELECTION (ARS) 
Description 
Automatic Route selection is a software package which directs the 
PABX to place external calls using the most cost-effective route. 
Conditions 
0 
A call dialed by the PC can be routed via ARS, but the dialed 
number must be followed by either the JC character or the # 
character. 
l Refer to Section MITL9105/91 lo-096-213-NA for further in- 
formation. 
Operation 
Access ARS by using the PC to dial the ARS Access Code, a 7- 
to lo-digit number, and the * or # character. If x is dialed, the 
call is transferred to the associated SUPERSET qTM set. If # is 
dialed, the PC retains control of the call. 
Refer to Section MITL9105/91 lo-096-213-NA for further in- 
formation. 
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