Mitel Fax Memo Manual
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it hears fax CNG tone and knows to “switch” (over the MVIP bus) the call over to the fax resource on the FaxMemo group servicing that VoiceMemo line group. The fax resource hears the CNG tone, sends CED tone (the tone that establishes the connection with the sending fax machine) back, and receives the fax from George and deposits it in Mary’s mailbox. Mary is again paged because she has received a new message, and she dials into the system to hear her new message. This uses a port on the VoiceMemo...
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example, the same VoiceMemo port group that is used for telephone answering or general user access can be used to receive inbound faxes. There is no need to dedicate VoiceMemo line groups to perform FaxMemo-only functions. 5. Rule #5: Because FaxMemo groups can be assigned to one or more VoiceMemo line groups, it may be desirable to create multiple inbound port groups, where only one port group has a FaxMemo group assigned to it. l In most FaxMemo installations, it is not required that every line...
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6. Rule #6: Voice ports that send or receive faxes must have access to a fax resource. l To perform a FaxMemo function over a VoiceMemo inbound port, that VoiceMemo port must have access to a fax resource. If no resource is available at the time of the request, a prompt will be played, stating that “All fax lines are busy.” If a fax resource is not available on an outbound port, then the request will be queued until a fax resource becomes available. I Page 6 1
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APPENDIX I: Class of Service Descriptions FCOS Feature Bits by Category Catepory 1: Greetiw Features 060 Ignore dual tone multiple frequencies (DTMFs) during greeting 062 Hang up immediately after greeting 063 Call mailbox attendant after greeting 064 Call mailbox user extension after greeting 065 Play system time after greeting 161 Conditional greetings 162 General greetings 224 Auto-transfer to task before greeting c. Cateporv 2: LoPin Features 001 016 066 069 081 093 101 102 103...
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r Categorv 3: J,opout Features 003 009 170 220 Return to welcome prompt Automatic logout if no unplayed messages Transfer to Voice Gateway No dial extension, e-mail, or Voice Gateway if unplayed messages Q&gory 4: Attendant Call Features 002 Transfer to mailbox attendant 098 Say “Press 0” to caller before beep 159 Say “Press 0 to return to receptionist” Categorv 5: Outstde Caller FeaturB 002 004 005 017 041 051 092 098 111 112 113 114 115 116 117 118 119 - 137 176 203...
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051 082 083 097 098 131 133 136 138 140 146 157 159 176 202 208 209 210 211 242 247 Do not switch language for outside callers Soft play (interrupt) message count Soft play (interrupt) most prompts Do not say “I will ring “ in AR Say “Press 0” to caller before beep Don’t say limits of liability statement Don’t say: “You may start your message now” Don’t say: “End of message” Don’t say: “Message complete” Say full date when playing messages Don’t say “VoiceMemo storage is...
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Category 7: Receive Messaes Feam 039 040 041 042 043 044 045 046 047 088 111 112 113 114 115 116 117 118 119 127 173 175 179 185 190 198 199 223 Notification tone when new message arrives Receive messages from other users Receive messages from outside callers Receive messages from Telephone Answering Service (TAS) operator Receive message of the day Receive user distribution list messages Receive master distribution list messages Announce receipt count at login...
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CatePorv 8: Plav Messages Featura 006 007 039 046 047 048 049 050 052 057 058 059 075 076 089 144 145 147 153 204 215 216 217 255 Rewind and fast-forward during playback Pause in record or play Notification tone when new message arrives Announce receipt count at login Notification prompt when new message arrives No auto-timestamp of unplayed messages No auto-timestamp of played messages Play messages Auto-play unplayed messages Play saved messages in first in, first out...
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Category 10: KeepLRiscard Messages Pea- 053 % Keep messages 054 Auto-keep messages 055 Discard messages 056 Auto-discard messages 145 Message stays in original queue 227 Undelete last message with * key Category 11: Make Messages Features 020 021 022 023 032 034 061 087 092 096 110 126 157 158 168 169 171 172 188 191 Make messages Make and request receipt Make to multiple destinations Make and mark confidential Make to user distribution list Make to master distribution...
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Cateporv 12: Give Messages Features 024 086 018 025 026 027 028 033 035 061 084 085 110 126 157 158 192 Give messages Give receipt message : Give and mark urgent Give and request receipt Give to multiple destinations Give and mark confidential Give with comments Give to user distribution list Give to master distribution list Wait to record (timeout = # key) Give receipt message with comments Give receipt message to multiple destinations Make/Give to telephone number...