Lucent Technologies TransTalk9000 Digital Wireless System MDW 9031/9031DCP Wireless Pocket Phone Installation And Use Manual

							Handset 3  Using the MDW 9031/9031DCP
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6  To determine sound clarity, listen to the simulated dial tone as you walk around.
A clear, steady tone indicates good sound clarity.
7  To determine signal strength, press 1.
The display shows the signal strength (SIG) for both the handset (HS) and the 
base (B) (the radio module) at the moment that 1 was pressed, using a number 
from 1 to 10, as shown in the following display:
The higher the number, the stronger the signal, as shown in the following table. 
You can press 1 again to show a subsequent signal-strength reading. Each time 
you press 1, you get a new reading.
8  To determine voice quality, press 2.
The display shows the voice quality (QUAL) for both the handset (HS) and the 
base (B) (the radio module) using a number from 1 to 10, as shown in the 
following display:Display Number Signal Strength Is
10Strong
9Strong
8Strong
7Very Good 
6Very Good
5Good
4Good to Fair 
3Fair
2Near end of range
1Near end of range/loss of link
ON
ON 
						

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The higher the number, the better the voice quality, as shown in the table below. A 
low number may indicate potential interfering devices (such as another radio 
transmitter) in the area. You can press 2 again to show a subsequent voice-
quality reading. Each time you press 2, you get a new reading.
9  To determine power level, press 5.
The display shows the power level to which the handset (HS) and the base (B) 
(the radio module) have adjusted. The power level adjusts from low power (1) to 
high power (8) as the Pocket Phone is moved farther from its base. The following 
display shows the Pocket Phone at its highest setting:
10  To exit Wireless Test Mode and Local Mode, press O.
Performance /Range 
Test in Wireless Test 
ModeUsing the signal-strength test and the voice-quality test together, you can determine:
•if the installation has been done correctly.
•if the handsets and bases are working properly.
•the range in which your MDW 9031/9031DCP Pocket Phone performs best at 
your site.Display Number Voice Quality Is
10Very Good 
9Very Good/almost error free
8Errors, but not noticeable in normal 
speech
7Errors, but not noticeable in normal 
speech
6Noticeable noise
5Noticeable noise
4Noisy but intelligble speech
3Noisy but intelligible speech
2Garbled speech
1Unintelligible speech
ON 
						

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Close Up Test
At no more than 5 to 10 feet (1.5 to 3.1 m) from its radio module, use the following 
procedure:
1  Make sure the handset is turned off.
2  Press and hold the Select button (  ) for three seconds.
3  While still holding , press O.
The handset beeps twice, and the display shows the handset settings, indicating 
you are in Local Mode. (While in Local Mode, the MDW 9031/9031DCP can still 
receive notification of incoming calls.)
4  To enter Wireless Test Mode, press “W” (9).
WIRELESS TEST appears on the top line of the handset display. The handset 
beeps twice and vibrates, then you hear a simulated dial tone. This dial tone 
continues until you exit Wireless Test Mode. While in this mode, the MDW 
9031/9031DCP cannot make or receive calls. For more information, see “Using 
Wireless Test Mode” in Chapter 3.
For all sets, do the following:
5  Press 1.
The display should show a 9 or 10 for signal strength (an occasional 8 is 
acceptable). If it does not, see Chapter 5, “Troubleshooting,” for help with range 
problems.
6  Press 2.
The display should show a 9 or 10 for voice quality (an occasional 8 is 
adaptable). If it does not, see Chapter 5, “Troubleshooting,” for help with range 
problems and/or voice quality problems.
Note:If you are seeing numbers lower than 8–10 for either signal strength or 
voice quality while performing the Close Up Test, please refer to either 
the “Installing a Single Carrier” section or “Installing Multiple Carriers” 
section in Chapter 2, or Chapter 5, “Troubleshooting.” This will ensure 
that your installation meets all installation and environmental 
requirements.
Edge of Range Test
1  
Periodically check the signal strength and voice quality as you walk away from 
the radio module. Each time you press 1 or 2, you get a new reading.
When you see a signal strength of 3 at a power level of 8, you are at the “edge of 
range” for the MDW 9031/9031DCP Pocket Phone. The distance will vary 
depending on the environment, building structure, and other factors. The range in 
an average office building is 500 to 700 feet (152.5 to 213.5 m). If, however, 
dense walls intervene, the distance could be less. Note:In a multiple TransTalk installation, put all of the handsets in 
Wireless Test Mode at the same time. This allows you to observe 
if all handsets are working properly together. 
						

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2  With a signal strength of 3, press 2 to check the voice quality. When the voice 
quality is 7 or 8, the voice connection should be satisfactory. This is the edge of 
your usable range.
The following diagram illustrates this Performance/Range test.
“Waking Up” the Phone
In addition to “On” and “Off,” the MDW 9031/9031DCP has an energy-saving “sleep” or “standby” mode. The 
MDW 9031/9031DCP “goes to sleep” 15 seconds after activity ceases (that is, after an alert stops ringing or after 
you hang up).
The O and  buttons “wake up” the phone. The headset and handset O buttons turn the phone on, and 
the Select button (  ) signals the phone that activity is occurring. You can activate the display to see whether 
you have a message or to check whether your alerter is enabled without actually turning the phone on (if the 
communications system is very busy, for instance) by pressing .
POWERRADIOPA S S
Radio 
Module 5 to 10 feet (1.5 to 3.1 m)
Signal Strength = 9 to 10
Voice Quality = 9 to 10Close-Up Test
Signal Strength = 3
Voice Quality = 7 to 8
*At High Power—Power Level = 8*Edge-of-Usable-Range Test
Go to either of the following sections:
•If installing one MDW 9031/9031DCP Pocket 
Phone, go to “Installing a Single Radio Module” in 
Chapter 2.
•If installing one or more carriers, go to 
“Understanding Carriers” in Chapter 2. 
						

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Making a Call
To make a call using your MDW 9031/9031DCP, use the following procedure:
1  Press the handset O button (or the headset O button if you have the 
headset attached) to turn the phone on.
~The MDW 9031/9031DCP seizes an available line and a truncated triangle or a 
small rectangle (depending on your communications system) appears around 
that line in the handset display.
~You hear a dial tone.
2  Dial the call as you would on a wired system phone.
3  To end the call, press the O button.
After 15 seconds, unless there is other activity on the phone, the handset goes into 
the energy-saving “sleep” mode.
Answering a Call
When you receive a call on your MDW 9031/9031DCP Pocket Phone, you hear a ringing tone if your alerter is 
enabled, or you feel a vibration in the handset if the vibrator is enabled, or both. To answer the call, use the 
following procedure:
1  Press the handset O button (or the headset O button if you have the 
headset attached) to turn the phone on.
You are automatically connected to the ringing line.
2  Speak into the handset to converse with your caller.
3  To end the call, press the O button.
After 15 seconds, unless there is other activity on the phone, the handset goes into 
the energy-saving “sleep” mode.
Manually Selecting a Line or Programmed Button
When you are making or answering a call, the MDW 9031/9031DCP automatically selects the line for you. In 
some situations, however, you may want to select a particular line (for example, to use an “800” line). To select a 
particular line or programmable/intercom/drop button, use the following procedure:
1  Press O.
The ON icon displays steadily, and you are connected to an available line.
2  If the Selection rectangle in the handset display is not surrounding the row that 
includes the line or button you want to use, press  one or more times until the 
rectangle encloses that row. (See “Column and Select Buttons” earlier in this 
chapter for more information.)
3  Press the ’ button that corresponds to the line or button within the Selection 
rectangle that you want to select.
You are connected to the line or you have access to the button you chose. 
						

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To deselect the line or button, press O.
For information about assigning features to buttons, see “Programming Features for PARTNER, MERLIN, and 
MERLIN LEGEND Systems” in Chapter 6.
Preselecting a Line
You may sometimes want to select a line other than the line to which the communications system automatically 
connects you. To preselect a line, you must first enable Line Preselection. See “Enabling or Disabling Line 
Preselection” earlier in this chapter.
Once Line Preselection is enabled, use the following procedure:
1  If the handset is “asleep,” press  to wake it up and activate the display.
2  If the Selection rectangle in the handset display is not surrounding the row that 
includes the line you want to use, press  repeatedly until the rectangle encloses 
that row. (See “Column and Select Buttons” earlier in this chapter for more 
information.)
3  Press the ’ button that corresponds to the line within the Selection rectangle 
that you want to select.
The ON icon flashes in the display and the handset emits double beeps.
4  Press O.
The ON icon displays steadily, and you are connected to the line you chose.
Accessing Certain Voice Mail Systems 
with a DEFINITY System
Note:This section only applies to the MDW 9031 Pocket Phone.
After dialing into some voice mail systems (for example, Octel 200/250, 300/350), 
the MDW 9031 Pocket Phone may not provide touch tones in order to access the 
voice mail system prompts. If you experience this problem after dialing into your 
voice mail system, press the 
/ button twice. After pressing the / button 
twice, your Pocket Phone will generate touch tones and you will be able to navigate 
within your voice mail system. When you end your call to your voice mail system, or 
press any non-dialpad button on your Pocket Phone (that is, Conf, Trans, Hold, 
Redial, Mute), your MDW 9031 will stop generating touch tones behind the voice 
mail system. You will need to re-enter 
/ whenever you dial into these voice mail 
systems or after you have pressed a non-dialpad button.
Using a Headset
Lucent Technologies offers the Supra 9031 headset, which is specifically designed for use with your MDW 
9031/9031DCP wireless phone or the Radium (over-the-ear) headset. A headset assists in call answering and 
provides hands-free operation.
For ordering information, see “Ordering Replacement and Optional Parts” in Chapter 4. 
						

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!CAUTION:
Plug ONLY the Supra 9031 headset cord or the Radium headset cord into the 
headset adapter.
Note:Calls cannot be heard on the handset receiver when the headset is 
plugged in to the headset adapter. The handset microphone is also 
deactivated. The range of the handset is slightly diminished when you are 
using a headset. You may need to move closer to the radio module or 
move the radio module closer to you.
If desired, you can disconnect the headset from the handset without dropping the call, either by unplugging the 
headset adapter from the handset or by releasing the Quick Disconnect plug from the headset adapter cord. You 
can then use the handset as you normally would.
Using the Headset 
On/Off ButtonThe headset On/Off button near the antenna becomes active only when the headset is 
plugged into the headset connector. The headset On/Off button is identical in function 
to the O button near the dialpad.
Answering Calls with a 
HeadsetWhen you receive a call, you will hear a ringing tone or feel a vibration coming from 
the handset (you will not hear a tone from the headset itself). 
To answer a call:
1  Press either the headset On/Off button near the antenna or the O button near 
the dialpad.
Placing Calls with a 
HeadsetTo place a call with a headset:
1  Press the On/Off button near the antenna or the O button near the dialpad to 
access an available line. 
The microphone and earpiece in the handset are disabled.
2  Dial the call as you would on a wired system phone.
3  Press either the On/Off button near the antenna or the O button near the 
dialpad to end the call. 
						

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MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
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Battery Charger
The battery charger charges battery packs in the spare battery compartment and in the handset. If both are present 
at the same time, charging in the spare battery compartment is suspended until the battery pack in the handset is 
fully charged. To enable extended phone usage, you should purchase an extra battery pack and store it in the 
charger, so that you always have a charged battery pack to switch to, if necessary. This section describes the 
battery charger and explains how to use battery packs properly.
Note:Do not touch, push, or pull any exposed battery contacts.
Battery Charger Features
The battery charger offers these features:
•The spare battery compartment refreshes the battery pack automatically by 
fully discharging it before recharging it. This process reduces or eliminates the 
potential “memory” effect. Memory effect, which reduces a battery’s capacity, 
occurs over time when you repeatedly recharge a battery before it is fully 
discharged.
•The handset cradle charges a battery pack in the handset.
•The REFRESH button, when pressed, refreshes the handset battery pack in the 
handset cradle by fully discharging the battery pack before recharging it.
•The REFRESH LED and the HANDSET LED light when the REFRESH 
button is pressed and stay lit until the battery pack finishes discharging.
•The HANDSET LED, when lit, indicates that the handset battery pack is installed 
in the handset, and the handset is in the handset cradle.
•The SPARE LED, when lit, indicates that a battery pack is in the spare battery 
compartment.
Note:Before you use the MDW 9031/9031DCP Pocket Phone handset for the 
first time, the battery pack must be charged.
REFRESH Button
REFRESH LED Spare Battery
Compartment
Battery Contacts
Spare Battery
Compartment
Guide Rai
l
Spare Battery
CompartmentHandset
Cradle
Handset Cradle
Battery Contacts
HANDSET LED
SPARE LED Spare Battery
Guide Pin 
						

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The color of the battery chargers LEDs indicates the state of the corresponding battery pack, as shown in the 
following table:
Extending Battery Life
The battery charger will charge a battery pack in the handset if you simply insert the handset in the battery 
chargers handset cradle; however, the Refresh process fully discharges the battery pack before recharging it, 
thereby ensuring the best possible charge and the longest talk time.
“Memory effect” reduces a batterys capacity and can occur when you repeatedly recharge a battery pack before 
it is fully discharged. The nickel metal hydride battery pack shipped with your MDW 9031/9031DCP is resistant 
to the memory effect. Even so, it is recommended that you refresh your battery pack at least once a week.
The following table shows how long refreshing takes using a Model 40B charger, depending on how much 
charge is left in the battery pack when you insert it into the charger and press the REFRESH button: Battery charger 
LED shows...If it is the SPARE LED, 
the battery pack in 
the spare battery 
compartment...If it is the HANDSET 
LED, the battery pack 
in the Handset...If it is the REFRESH LED, 
the Refresh button was 
pressed, and the Handset 
battery pack...
Steady orange Is charging Is charging N/A
Steady green Is fully charged Is fully charged N/A
Flashing red
See Note below.Has one of the following 
problems:
Is not seated properly in 
the charger
Has dirty contacts
Is defectiveHas one of the following 
problems:
Is not seated properly in 
the charger
Has dirty contacts
Is defectiveN/A
Steady red Is in the Discharge 
portion of the Refresh 
cycleIs in the Discharge 
portion of the Refresh 
cycleIs in the Discharge portion of 
the Refresh cycle
Note:If either the SPARE LED or the HANDSET LED is flashing red, both battery packs must be 
removed from the charger to clear the flashing-red condition. Address the possible problems 
for one battery pack at a time to determine whether one is bad. 
Note:The SPARE LED may turn amber instead of red when jostled in the spare battery charging 
compartment. Remove the battery then place it back into the charger to clear the condition.
Battery Pack Battery-Pack Charge StateDischarge 
TimeRecharge 
Time Total Time
Standard Battery 
PackLow charge (Battery icon is lit) 0.5 hours 1.25 hour 1.75 hours
Full charge 3 hours 1.25 hour 4.25 hours
Extended Battery 
PackLow charge (Battery icon is lit) 0.5 hours 3.25 hours 3.75 hours
Full charge 8 hours 3.75 hours 11.75 hours 
						

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Note that your handset will consume power both during talk time (when the handset is turned on) and during 
standby time (when the handset is turned off, but out of the battery charger). The following chart illustrates 
typical power usage:
If the new battery does not give you full talk time as shown in the table above, refresh the battery several times 
until the full talk time returns.
As a guideline, you can expect a 1-hour reduction in talk time for every 7 hours of standby time. Similarly, you 
can expect a 7-hour reduction in standby time for every hour of talk time.
It is recommended that you purchase a second battery pack to use as a spare. With the spare battery pack in the 
spare battery compartment of the battery charger, you are assured of always having a fresh, usable battery pack.
The following steps will ensure an uninterrupted supply of power to your MDW 9031/9031DCP Pocket Phone:
•If you have only one battery pack, be sure to refresh it at least once a week. You 
can refresh it by:
~Placing it in the spare battery compartment of the battery charger.
~Leaving it in the handset, placing the handset in the handset cradle of the 
battery charger, and pressing the REFRESH button.
•If you have two battery packs, exchange them between the handset and the spare 
battery compartment at least once a week, so each battery pack is automatically 
refreshed. (Alternate the battery packs even if the handset battery never flashes 
the Battery icon in the handset display to indicate a low battery condition.)
•The average battery life for both the standard and the extended battery packs is 
approximately one year, assuming that the battery is discharged and charged once 
a day. If the battery packs are discharged and charged twice a day, the life 
expectancy is approximately six months.
Note:Depending on the level of memory effect that the battery pack has, it is 
sometimes necessary to refresh the battery pack twice:
Insert the battery pack in the spare battery compartment of the battery 
charger and leave it there until the SPARE LED is steady green. Remove 
the battery pack from the charger, then reinsert it, and leave it until the 
SPARE LED is steady green a second time.
Or, with the battery pack in the handset, insert the handset in the handset 
cradle, press REFRESH, and leave it there until the HANDSET LED is 
steady green. Remove the handset from the handset cradle, then reinsert 
it, press REFRESH again, and leave it until the HANDSET LED is 
steady green a second time.Battery Use at Full Charge
Ty p eApproximate 
Ta l k  Ti m eApproximate 
Standby Time
Standard Battery 
Pack3 hours 22 hours
Extended 
Battery Pack8 hours 72 hours