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Lucent Technologies Definity Systems Little Instruction Book For Advanced Administration

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Page 21

DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Managing trunks 
3 Understanding trunks 
ISDN Integrated Services Digital Network (ISDN) trunks allow 
voice, data, video, and signaling information to be sent with 
calls.
There are two types of ISDN trunks:
ISDN-Basic Rate Interface (ISDN-BRI) connect telephones, 
personal computers, and other desktop devices to the switch. 
ISDN-Primary Rate Interface (ISDN-PRI) connect equipment 
such as switches to...

Page 22

Managing trunks 
4 Adding trunk groups 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Adding trunk groups
Occasionally, your company’s phone requirements change and 
you need to add new trunk groups to your system. For example, 
maybe your company is expanding and you must have additional 
two-way access between your switch and your local phone 
company or CO. After doing some research, you decide that you 
need to add another CO trunk.
Once you...

Page 23

DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Managing trunks 
5 Adding trunk groups 
To add a new trunk-group:
1. Type 
add trunk-group next and press RETU RN.
The Trunk Group screen appears.
The system assigns the next available trunk group number 
to this group. In our example, we are adding trunk group 5.
Trunk Group screen
2. In the Group Type field, enter the type of trunk you want 
to add.
In our example, enter 
co, which is also the...

Page 24

Managing trunks 
6 Adding trunk groups 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
3. Type a name to identify this trunk group in the Group 
Name field.
In our example, we used 
outside calls.
4. In the TAC field, type the code you want to use to access 
the new trunk group.
In our example, we used 
647.
5. In the Direction field, indicate the call-flow direction.
For our example, leave the default of 
two-way.
6. If you want to direct calls to...

Page 25

DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Managing trunks 
7 Adding trunk groups 
Trunk Group screen (group member assignments page)
10. In the Port field, type the port number of the physical 
connection for each member you are adding to the trunk 
group.
11. In the Name field, type the circuit ID or telephone number 
for each member.
This information is very helpful for tracking your system 
or troubleshooting problems, but the fields need to...

Page 26

Managing trunks 
8 Adding trunk groups 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000 

Page 27

DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Setting up night service 
9  
Setting up night service
You can use night service to direct calls to an alternate location 
when the primary answering group is not available. For example, 
you can administer night service so that anyone in your marketing 
department can answer incoming calls when the attendant is at 
lunch or has left for the day.
Once you administer night service to route calls, your...

Page 28

Setting up night service 
10 Setting up night service for hunt groups 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Setting up night service for hunt 
groups
You can administer hunt group night service if you want to direct 
hunt group calls to a night service destination.
Let’s say your helpline on hunt group 3 does not answer calls 
after 6:00 p.m. (18:00). When customers call after hours, you 
would like them to hear an announcement that asks...

Page 29

DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Setting up night service 
11 Setting up night station service 
2. Enter 1234 in the Night Service Destination field.
The destination can be an extension, a recorded 
announcement extension, a vector directory number, a 
hunt group extension, or 
attd if you want to direct calls to 
the attendant.
3. Press 
EN TER to save your changes.
Once you modify the hunt group, you also need to assign a 
hunt-ns...

Page 30

Setting up night service 
12 Setting up night station service 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
To set up night station service:
1. Type 
change listed-directory-numbers and press 
RETU RN.
The Listed Directory Number screen appears.
Listed Directory Numbers screen
2. Enter 1234 in the Night Destination field.
The destination can be an extension, a recorded 
announcement extension, a vector directory number, or a 
hunt group...
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