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Lucent Technologies Definity Systems Little Instruction Book For Advanced Administration
Lucent Technologies Definity Systems Little Instruction Book For Advanced Administration
Here you can view all the pages of manual Lucent Technologies Definity Systems Little Instruction Book For Advanced Administration. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 21
DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 Managing trunks 3 Understanding trunks ISDN Integrated Services Digital Network (ISDN) trunks allow voice, data, video, and signaling information to be sent with calls. There are two types of ISDN trunks: ISDN-Basic Rate Interface (ISDN-BRI) connect telephones, personal computers, and other desktop devices to the switch. ISDN-Primary Rate Interface (ISDN-PRI) connect equipment such as switches to...
Page 22
Managing trunks 4 Adding trunk groups DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 Adding trunk groups Occasionally, your company’s phone requirements change and you need to add new trunk groups to your system. For example, maybe your company is expanding and you must have additional two-way access between your switch and your local phone company or CO. After doing some research, you decide that you need to add another CO trunk. Once you...
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DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 Managing trunks 5 Adding trunk groups To add a new trunk-group: 1. Type add trunk-group next and press RETU RN. The Trunk Group screen appears. The system assigns the next available trunk group number to this group. In our example, we are adding trunk group 5. Trunk Group screen 2. In the Group Type field, enter the type of trunk you want to add. In our example, enter co, which is also the...
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Managing trunks 6 Adding trunk groups DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 3. Type a name to identify this trunk group in the Group Name field. In our example, we used outside calls. 4. In the TAC field, type the code you want to use to access the new trunk group. In our example, we used 647. 5. In the Direction field, indicate the call-flow direction. For our example, leave the default of two-way. 6. If you want to direct calls to...
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DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 Managing trunks 7 Adding trunk groups Trunk Group screen (group member assignments page) 10. In the Port field, type the port number of the physical connection for each member you are adding to the trunk group. 11. In the Name field, type the circuit ID or telephone number for each member. This information is very helpful for tracking your system or troubleshooting problems, but the fields need to...
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Managing trunks 8 Adding trunk groups DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000
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DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 Setting up night service 9 Setting up night service You can use night service to direct calls to an alternate location when the primary answering group is not available. For example, you can administer night service so that anyone in your marketing department can answer incoming calls when the attendant is at lunch or has left for the day. Once you administer night service to route calls, your...
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Setting up night service 10 Setting up night service for hunt groups DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 Setting up night service for hunt groups You can administer hunt group night service if you want to direct hunt group calls to a night service destination. Let’s say your helpline on hunt group 3 does not answer calls after 6:00 p.m. (18:00). When customers call after hours, you would like them to hear an announcement that asks...
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DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 Setting up night service 11 Setting up night station service 2. Enter 1234 in the Night Service Destination field. The destination can be an extension, a recorded announcement extension, a vector directory number, a hunt group extension, or attd if you want to direct calls to the attendant. 3. Press EN TER to save your changes. Once you modify the hunt group, you also need to assign a hunt-ns...
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Setting up night service 12 Setting up night station service DEFINITY System’s Little Instruction Book for advanced administration 555-233-757 Issue 1 April 2000 To set up night station service: 1. Type change listed-directory-numbers and press RETU RN. The Listed Directory Number screen appears. Listed Directory Numbers screen 2. Enter 1234 in the Night Destination field. The destination can be an extension, a recorded announcement extension, a vector directory number, or a hunt group...