Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Upgrades And Additions Manual

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
Troubleshooting  an Upgrade 
B-11 Troubleshooting Release 8 Upgrades 
B
Message Waiting Lamps On (After Removing an 
EPN)
All affec ted  p ort-related  translations were not unad ministered  b efore removing  an 
EPN  c a b i n e t .
1. Type clear amw all 
  and  press 
En te r. This c lears the messag e 
waiting  lamp  for the sp ec ified  extension.
2. Rep eat the c ommand  for eac h...

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
Troubleshooting  an Upgrade 
B-12 Troubleshooting Release 8 Upgrades 
B
Software Incompatibility
If these p roc ed ures d o not c lear the c orrup tion p rob lem, then the software 
versions may be inc omp atible. You may need  to up g rad e to an interim software 
version b efore up g rad ing to the final software version.
1. Consult the remed iation that c ame with the upg rad e...

Access Security Gateway 
C-1  
C
DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
C
Access Security Gateway
This ap p end ix provid es information on how to ad minister Ac c ess Sec urity 
Gateway (ASG). ASG emp loys a c halleng e/resp onse p rotoc ol to c onfirm the 
valid ity of a user and  red uc e the op portunity for unauthorized  ac c ess. ASG 
authenic ation will b e imp osed  for Luc ent servic es log ins as ind ic ated  b elow:...

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
Access Security Gateway 
C-2 Using the ASG Mobile 
C
Using the ASG Mobile
1. Double c lic k on the ASG Mob ile V1.1 on your d esktop  and  an ASG Mob ile 
V1.1 Log in wind ow ap p ears.
2. In the Tech ID
 field , type your log in ID, whic h is the name of the attac hed  
file (without the “ .asg” ). Your log in ID is the same as your Luc ent log in (or 
an ab b reviated  p art of it).
3....

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
GL-1
Glossary and Abbreviations 
 
GL
Glossary and Abbreviations
Numerics
800 service
A service in the United  States that allows incoming c alls from c ertain areas to an assig ned  number 
for a flat-rate c harg e b ased  on usag e.
A
AA
Arc hang el. See 
angel.
AAC
ATM access concentrator
AAR
See  
Automatic  Alternate Routing  (AAR).
abandoned call
An inc oming  c all in which the...

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
Glossary and Abbreviations 
GL-2  
access endpoint
Either a nonsig naling  c hannel on a DS1 interface or a nonsignaling p ort on an analog  tie-trunk 
circuit p ack that is assig ned  a uniq ue extension.
access tie trunk
A trunk that connec ts a main c ommunic ations system with a tand em communic ations system in an 
electronic tand em network (ETN). An ac cess tie trunk can also b e...

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
Glossary and Abbreviations 
GL-3  
adjunct-controlled split
An ACD sp lit that is ad ministered  to b e und er ad junct control. Ag ents log g ed  into suc h sp lits must 
d o all telep hony work, ACD log in/ log out, and  chang es of work mod e throug h the adjunc t (excep t 
for auto-availab le ad junc t-c ontrolled  sp lits, whose agents may not log  in/out or c hang e work 
mod e)....

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
Glossary and Abbreviations 
GL-4  
ALBO
Automatic  Line Build  Out
All trunks busy (ATB)
The state in whic h no trunks are availab le for call hand ling.
ALM-ACK
Alarm ac knowled ge
American Standard Code for Information Interchange 
See  
ASCII (Americ an Stand ard  Code for Information Interc hang e).
AMW
Automatic  Messag e Waiting
AN
Analog
analog
The rep resentation of information b...

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
Glossary and Abbreviations 
GL-5  
appearance
A software p roc ess that is assoc iated  with an extension and  whose p urpose is to sup ervise a c all. 
An extension can have multiple ap p earanc es. Also c alled  call ap pearanc e, line ap pearance, and  
oc c urrenc e. See also 
call appearance.
application
An ad junc t that req uests and rec eives ASAI servic es or c ap ab ilities. One...

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r  555-233-115  Issue 1
April 2000
Glossary and Abbreviations 
GL-6  
AT M
See  
async hronous Transfer Mod e (ATM).
attendant console
The workstation used  b y an attend ant. The attend ant console allows the attend ant to orig inate a 
call, answer an incoming  c all, transfer a c all to another extension or trunk, p ut a c all on hold , and  
remove a c all from hold . Attendants using  the console c an also manag e and...