Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Overview Manual

DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
Telephone Features 
21 Telephone Features 
Conference
The Conference button allows multiappearance telephone users to make up to six-party 
conference calls without attendant assistance. This feature also allows single-line 
telephone users to make up to three-party conference calls without attendant assistance.
Abort Conference on Hangup
When you punch the conference button and for any reason you hang up...

Telephone Features 
22 Telephone Features 
DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
pairs of telephones such as a secretary and an executive. The secretary might press the 
button to signal to the executive that a call needs answering or someone has arrived for 
an appointment. The executive might use the button to indicate that he or she should not 
be disturbed.
Internal Automatic Answer
Allows specific telephones to answer incoming internal calls...

DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
Telephone Features 
23 Telephone Features 
nCall Forwarding Off Net — Allows calls forwarded off net to be tracked for busy or 
no-answer conditions. The system brings the call back for further call-coverage 
processing if specified conditions are met. This feature is particularly useful for 
Telecommuters, who can have their on-site office calls forwarded to their home 
offices.
Call Coverage
Call Coverage...

Telephone Features 
24 Telephone Features 
DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
Consult
Allows a covering user, after answering a call received through Call Coverage, to call the 
called party for private consultation. Consult can be used to let a covering user ask the 
principal if they want to speak with the calling party.
Reset Shift Call
If a call number is busy and doesn’t have coverage or the called number and the 
coverage are both busy,...

DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
Telephone Features 
25 Telephone Features 
Figure 8. Typical DEFINITY ECS Call Coverage Options
AExternal Call: Active, Busy, Don’t Answer 1Secretary
BInternal Calls: Cover All2Clerk
CInternal Call: Active, Busy, Don’t Answer3AUDIX Voice Messaging
DInternal Calls: Send All Calls4Message Center Group
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Telephone Features 
26 Telephone Features 
DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
Night Service
There are five Night Service features:
nHunt Group Night Service allows an attendant or a split supervisor to assign a hunt 
group or split to Night Service mode. All calls for the hunt group then are redirected 
to the hunt group’s designated Night Service extension. When a user activates 
Hunt Group Night Service, the associated button lamp lights....

DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
Telephone Features 
27 Telephone Features 
Bridged Call Appearance — Multi-Appearance 
Telephone
Allows calls made to or from a primary telephone user’s extension number to be handled 
from more than one telephone. A bridged call appearance is set up by administering a 
primary extension and the button number associated with it on a multi-lamp button on 
another telephone. One way this feature is most often...

Telephone Features 
28 Telephone Features 
DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
Call Pickup
Along with Directed Call Pickup, allows you to answer calls for other telephones within 
your specified call pickup group. Directed Call Pickup allows you to pick up any call on the 
DEFINITY ECS system. With this feature, you do not have to leave your telephone to 
answer a call for a nearby telephone. You simply dial an access code or press a Call...

DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
Telephone Features 
29 Telephone Features 
Circular Station Hunting
This new hunt group type is an alternative to the ddc or hot-seat algorithm in a hunt 
group. DEFINITY ECS keeps track of the last extension in the hunt group that received a 
call. When another incoming call arrives, it is sent to the next idle extension, bypassing 
the extension that had received the previous call. The first extension in the...

Telephone Features 
30 Telephone Features 
DEFINITY Enterprise Communications Server Release 8.2
Overview  555-233-002  Issue 1
April 2000
enhanced number lists. With privileged lists, users can access otherwise-restricted 
numbers (e.g., Stations without long-distance access can be programmed to access 
specified long-distance numbers).
Active Dialing
6400 series telephone sets have a dialing option where the set will send S-channel button 
codes when the user presses a number on the dial pad when...