Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Overview Manual

555-233-002
Issue 1
April 2000
DEFINITY®
Enterprise Communications Server
Release 8.2
Overview
233002_1.book  Page i  Monday, February 21, 2000  8:28 AM 

Copyright Ó 2000, Lucent Technologies
All Rights Reserved
Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this book was complete and 
accurate at the time of printing.  However, information is subject to change.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system by an unauthorized 
party, for example, persons other than your company’s employees, agents, subcontractors, 
or persons working on your company’s...

Lucent Technologies attests that this registered equipment is capable of providing users 
access to interstate providers of operator services through the use of access codes. 
Modification of this equipment by call aggregators to block access dialing codes is a 
violation of the Telephone Operator Consumers Act of 1990.
This equipment complies with Part 68 of the FCC Rules. On the rear of this equipment is a 
label that contains, among other information, the FCC registration number and ringer...

The telephone company may make changes in its facilities, equipment, operations or 
procedures that could affect the operation of the equipment. If this happens, the telephone 
company will provide advance notice in order for you to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please 
contact the Technical Service Center at 1-800-242-2121. If the equipment is causing harm to 
the telephone network, the...

How to get help
If you need additional help, the following services are available.  You may need to purchase 
an extended service agreement to use some of these services.  Contact your Lucent 
representative for more information.
DEFINITY Helpline       +1 800 225 7585  
(for help with feature administration and system applications)
Lucent Technologies National Customer Care Center Support Line         +1 800  242  121                       
(for help with maintenance and repair)
Lucent Technologies Toll...

DEFINITY Enterprise Communications Server Release 8.2
Overview  
555-233-002  
Issue 1
April 2000
Contents 
vi
 
 Contents
  
Contents vi
 About This Book  xvii
nWhat Is the Purpose of This Book?xvii
nWho Should Read This Book?xvii
nWhat Is in This Book?xvii
nConventions Used in This Bookxviii
nTrademarks and Service Marksxviii
nHow Can I Order Other Books?xix
nHow Can I Make Comments About This Book?xx
1 — System Overview  1
nHardware2
Processor Port Network (PPN)2
Expansion Port Network (EPN)2
Center...

DEFINITY Enterprise Communications Server Release 8.2
Overview  
555-233-002  
Issue 1
April 2000
Contents 
vii
 
TCP/IP Networks10
ATM Networks10
Typical Connections11
nInternational Capabilities13
Public Network Call Priority13
World Class Tone Detection13
World Class Tone Generation13
Administrable Loss Plan13
nPower14
nSoftware14
2 — Telephone Features  15
nTelephones15
Telephones for the Global Marketplace15
IP SoftPhones16
Wireless Handsets for X-Station Mobility17
nTeleconferencing Products17...

DEFINITY Enterprise Communications Server Release 8.2
Overview  
555-233-002  
Issue 1
April 2000
Contents 
viii
 
Messaging36
Telecommuting38
3 — Attendant (Operator) Features  41
nAttendant (Operator)41
Attendant Console41
nDEFINITY PC Console41
nAttendant Features42
Call Handling42
Making Calls44
Accessing the Attendant45
Monitoring Calls45
Centralized Attendant Service47
Attendant with DCS47
4 — Computer-Related Calling Features  49
nData Modules49
nModem Pooling49
nAlphanumeric Dialing51
nData Call...

DEFINITY Enterprise Communications Server Release 8.2
Overview  
555-233-002  
Issue 1
April 2000
Contents 
ix
 
Multimedia Call Early Answer on
Vectors and Stations52
Multimedia Call Handling53
Multimedia Call Redirection to MM Endpoint55
Multimedia Data Conferencing (T.120) via ESM55
Multimedia Hold, Conference, Transfer, and Drop55
Multimedia Multiple-Port Network55
Multiple Call Appearances55
nMultimedia Applications Server Interface56
nLocal Area Network Connectivity (LAN)56
nIP Solutions56...

DEFINITY Enterprise Communications Server Release 8.2
Overview  
555-233-002  
Issue 1
April 2000
Contents 
x
 
nProperty Management System Interface62
nProperty Management System (PMS) 
Digit to Insert/Delete63
nSingle-Digit Dialing and Mixed
Station Numbering63
nAuto-Selection of DID Numbers63
nStation Hunt Before Coverage63
6 — System Management Features  65
nScheduling65
nConcurrent User Sessions65
nSecurity65
Call Restrictions65
Class of Restriction (COR)66
Security Violation Notification (SVN)66...