Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
1047 Vector Directory Number 
17
For Best Service Routing (BSR), if this field is y on the original VDN, the BSR 
Application and Available Agent Strategy of the new VDN will be used. If this 
field is 
n on the original VDN, the BSR Application and Available Agent Strategy 
of the original VDN will be used.
COR
Specifies the class of restriction (COR) of the VDN.
TN
Specifies the Tenant Partition number...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
1048 Vector Directory Number 
17
Acceptable Service Level (sec)
Only appears when, on the System-Parameters Customer-Options screen, the 
BCMS/VuStats Service Level field is 
y and the Measured field is internal or 
both. 
VDN of Origin Annc. Extension
Data for this field appears only when, on the System-Parameters 
Customer-Options screen, the VDN of Origin Announcement field is 
y.
1st/2nd/3rd Skill
Only...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
1049 Vector Directory Number 
17
Return Destination
VDN Timed ACW Interval
When a value is entered in this field, an agent in auto-in work mode who receives 
a call from this VDN is automatically placed into After Call Work (ACW) when 
the call drops. Enter the number of seconds the agent should remain in ACW 
following the call. When the administered time is over, the agent automatically 
becomes...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
1050 Vector Directory Number 
17
Field descriptions for page 2
Screen 216. Vector Directory Number
change vdn 5000  Page  2 of   2
VECTOR DIRECTORY NUMBER
AUDIX Name:
                 Messaging Server Name:
Return Destination:
VDN Timed ACW Interval:
BSR Application:
BSR Available Agent Strategy: 1st-found 

Command reference 
1051  
18
DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
18
Command reference
Use the commands in the tables below to access each administration screen.
Brackets [ ] indicate the qualifier is optional. Single quotes (‘ ’) indicate the text 
inside the quote must be entered exactly as shown or an abbreviated form of the 
word may be entered. MAX is the maximum number available in your system 
configuration.
AAR and ARS Digit Analysis Table
Action Object...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Command reference 
1052  
18
AAR and ARS Digit Conversion Table
Abbreviated Dialing Lists
Action Object Qualifier
change aar digit-conversion
ars digit-conversionEnter digits between 0 to 9 ‘x’ or ‘X’
display aar digit-conversion
ars digit-conversionEnter digits between 0 to 9 ‘x’ or ‘X’ 
[’print’ or ’schedule’]
list aar digit-conversion
ars digit-conversionEnter [‘start’ matching pattern] 
[‘count’ (1-MAX)] [’print’ or...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Command reference 
1053  
18
Action Object Qualifier
change abbreviated-dialing personal xxxx (extension number of 
assigned personal list) and List 1-3
display abbreviated-dialing personal xxxx (extension number of 
assigned personal list) and List 1-3 
[’print’ or ’schedule’]
list abbreviated-dialing personal [xxxx (extension)][’ext’ x][’to-ext’ 
x][’count’ n] [’print’ or ’schedule’]
Action Object Qualifier
add...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Command reference 
1054  
18
Access Endpoint
Administered Connection
Alias Station
Action Object Qualifier
add access-endpointxxxx (ext. or ‘next’)
change access-endpoint xxxx (ext. or ‘next’)
display access-endpoint xxxx (ext. or ‘next’) [’print’ or ’schedule’]
duplicate access-endpoint xxxx (ext. or ‘next’)
remove access-endpoint xxxx (ext. or ‘next’)
list access-endpoint xxxx [‘count’ 1-MAX] [’print’ or ’schedule’]...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Command reference 
1055  
18
Alphanumeric Dialing Table
Announcements/Audio Sources
ARS Toll Table
Action Object Qualifier
change alphanumeric-dial-table
display alphanumeric-dial-table [print]
Action Object Qualifier
change announcements
change integ-annc-brd-loc
display announcements[’print’ or ’schedule’]
display integrated-annc-boards [’print’ or ’schedule’]
erase announcements board-location
list integrated-annc-boards...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Command reference 
1056  
18
Attendant Console
Authorization Code — COR Mapping
Bulletin Board
Call Vector
Action Object Qualifier
add attendant 1-MAX
change attendant 1-MAX
display attendant1-MAX [’print’ or ’schedule’]
remove attendant 1-MAX
Action Object Qualifier
change authorization-code auth (4-13 digit number)
display authorization-code auth (4-13 digit number)
list authorization-code none
Action Object Qualifier...