Lucent Technologies DEFINITY Enterprise Communications Server Release 7 Console Operations Manual

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
55 Using Features for Internal Use 
4
Procedures
To use don’t split:
1. Press the 
DONT SPLIT button.
2. Dial the desired number.
To deactivate don’t split:
1. Press the 
CANCEL button.
Testing Phone System Components
You can place calls to test 4  components of your phone system:
nOutside lines
nTouch-tone phones
nTime slots
nSystem tones
Example
System manager Kelly Ratliffe is...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
56 Using Features for Internal Use 
4
nActivate and deactivate functions associated with hunt groups. (Ask your 
system manager for more information.)
nHave two calls waiting in your individual call waiting queue
Example
Widgets, Inc. is consolidating telecommunications with parent company, Widgets 
International. Since the companies are located in different cities, system manager...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
57 Using Features for Internal Use 
4
3. Press the NEXT button to advance to the next name.
4. Select one of the following options:
nPress the MAKE CALL button to call the displayed number.
nIf entered name is not in directory,
 appears.
5. Press another display mode button to exit Integrated Directory mode.
Assigning Main Console Operators
Your system manager designates a console...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
58 Using Features for Internal Use 
4
Feature Name
Leave Word Calling
Procedures
To store a message when a phone is busy or a call goes unanswered:
1. Press the 
START button.
2. Dial the desired extension. 
Called party’s phone is busy or goes unanswered.
3. Press the 
LWC button. This leave a preprogrammed “call me” message.
4. Hang up.
To cancel a message you left for a system...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
59 Using Features for Internal Use 
4
Feature Name
Message Retrieval
Procedures
To retrieve messages:
1. Press the 
COVER MSG RT button.
Messages display on the display.
2. Read messages, if any, to the system user. 
3. Press one of the following buttons for more options:
nNEXT — Displays the next stored message or displays END OF 
MESSAGES
nDELETE MSG (Delete Message) — Deletes the...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
60 Using Features for Internal Use 
4
Routing Calls Economically
Your system can route outgoing calls in the most economical way based on the 
time of day and the day of the week. Your system manager designates one of up to 
eight routing plans as the standard routing plan for each day of the week. Your 
system manager, however, may alter the routing plan with manual or clocked...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
61 Using Features for Internal Use 
4
Immediate Manual Override
When you activate this option, the currently active routing plan is changed 
immediately to a new plan. The new plan remains in effect until the override is 
deactivated manually or until the next scheduled routing plan takes effect.
To activate Immediate Manual Override:
NOTE:
The Immediate Override lamp is lit if this...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
62 Using Features for Internal Use 
4
Clocked Manual Override
This option lets you specify the day and time to override the scheduled 
Time-of-Day routing plan. You also can specify a deactivate day and time, or you 
can manually deactivate Clocked Manual Override.
In the following procedure, a number from 1 through 8 specifies the desired 
routing plan; a number from 1 through 7...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
63 Using Features for Internal Use 
4
2. Enter the following in the order shown:
1 through 7 (to specify the day)
0000 through 2359 (to specify the hour)
nDisplay shows:
ROUTE PLAN: x FOR: yyyy DEACT-TIME: zz:zz
(Where x is the routing plan number, yyy is the 3-letter abbreviation 
for the day of the week, and zz:zz is the activation hour.)
3. Press the Clocked Override or Normal...

DEFINITY® Enterprise Communications Server Release 7
Console Operations  555-230-700  Issue 4
June 1999
Using the Features 
64 Using Features for Internal Use 
4
NOTE:
This feature requires at least one speech processor circuit pack to be 
installed into a system port carrier, since you can perform VIAS capabilities 
with speech synthesis messages that system users voice to you.
The HELP number for visually impaired users is 1-800-233-1222.
Example
Pat is taking a leave of absence from Widgets, Inc. Her...