Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Installation, Upgrades, And Additions For Compact Modular Cabinets Manual

Troubleshooting an Upgrade 
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DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
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Troubleshooting an Upgrade
This ap pend ix p rovid es information to c orrec t some p rob lems when upg rad ing  a 
system. The information in this app end ix is a c omp ilation of the most c ommonly 
rep orted  troub les rec eived b y Tier 4 Sup p ort at Luc ent Tec hnolog ies. For g eneral 
information on troub leshooting  assoc iated  with...

DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Troubleshooting an Upgrade 
A-2 New for Release 8 
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New for Release 8
nTranslation Copy Protection (TRANS-ID)
nControl LAN (C-LAN)
nSystem Links (SYS-LINK)
Translation Copy Protection (TRANS-ID)
Both the system p roc essor and  the PCMCIA translation c ard  have matc hing  ID 
numb ers. When the system d etec ts a mismatc h b etween the two numb ers, the 
system:
nraises a MAJOR...

DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Troubleshooting an Upgrade 
A-3 Troubleshooting Guidelines 
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Maintenanc e ob jec ts assoc iated  und er the Control LAN area inc lud e CLAN-BD 
(Control LAN Circ uit Pac k), ETH-PT
 (Control LAN Ethernet), and PPP-PT 
(Control 
LAN Pac ket/Port).
System Links (SYS-LINK)
System Links are pac ket links that orig inate at the Pac ket Interfac e b oard  and  
traverse various hard...

DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Troubleshooting an Upgrade 
A-4 Troubleshooting Release 8 Upgrades 
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2. Chec k the Release 8 software flashc ard  for d efec ts.
3. Always use the Software Release Letter that ac c omp anies the software. If 
the letter is not availab le, use the ap p rop riate c hap ter in this b ook.
Troubleshooting Release 8 Upgrades
The sub sec tions to follow p resent sp ec ific  p roc...

DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Troubleshooting an Upgrade 
A-5 Troubleshooting Release 8 Upgrades 
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Unsuccessful Translation Backup
1. If the p roc essor c irc uit pac k was rep lac ed  as part of the up g rad e, remove 
the p roc essor and  rep lac e it with the orig inal p roc essor c irc uit p ac k.
2. Insert the orig inal translation c ard  (or b ac kup translation c ard ) into the 
TN 7 9 8 B .  Th i s  i...

DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Troubleshooting an Upgrade 
A-6 Troubleshooting Release 8 Upgrades 
A 

Translation Copy Protection 
B-1 Overview of Translation Copy Protection 
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DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
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Translation Copy Protection
This ap p end ix provid es information ab out translation c op y protec tion. 
Overview of Translation Copy 
Protection
Every p roc essor c irc uit p ac k has a uniq ue c od e that is c ommon to all flash c ard s 
assoc iated  with the system. If you try to use a c ard  that...

DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Translation Copy Protection 
B-2 Alarm Resolution 
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Restrictions After the Time Allotted
If the alarm is not resolved  within the time allotted , you c annot save translations, 
ad d , c hang e, d up lic ate, or remove a station. You c an c ontinue to make c alls.
Alarm Resolution
Only init login is allowed  after a mismatc h is detec ted . 
1. Log in as init
.
2. Type reset...

Access Security Gateway 
C-1 Using the ASG Mobile 
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DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
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Access Security Gateway
This ap p end ix provid es information on how to ad minister Ac c ess Sec urity 
Gateway (ASG). ASG emp loys a c halleng e/resp onse p rotoc ol to c onfirm the 
valid ity of a user and  red uc e the op portunity for unauthorized  ac c ess. ASG 
authentic ation will b e imp osed  for Luc ent servic es...

DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Access Security Gateway 
C-2 Using the ASG Mobile 
C
5. Use your c ommunic ations p ac kag e (for examp le, DSA, ProComm, or 
TerraNova) to d ial the switc h you need  to c ontac t.
6. Log  into your c ommunic ations p ac kag e wind ow as either init
, inads
, or 
craft
. Instead  of a password  p romp t, a seven-d ig it (c halleng e) numb er 
ap p ears in the wind ow of your c...