Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
627 Feature Access Code 
17
Voice Coverage Message Retrieval Access 
Code
Allows users to retrieve voice messages for another user (for whom they are a 
coverage point) via a digital display module. 
Voice Principal Message Retrieval Access Code
Allows users to retrieve their own voice messages for another user via a digital 
display module.
Whisper Page Activation Access Code
Allows users to place a page to...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
628 Feature Access Code 
17
Auto-In Access Code
Enter the code the agent must dial to become automatically available to receive 
another ACD call each time a call is released.
Aux Work Access Code
Enter the code the agent must dial when the agent will be performing non-ACD 
activities.
Login Access Code
Enter the code the agent must dial to gain access to the ACD functions. This is a 
system-wide code for...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
629 Feature Access Code 
17
Remove Agent Skill Access Code
Enter the digits an agent must dial to be able to remove a skill from their current 
skill set.
NOTE:
The next field is available only if Vectoring (Basic) and Vectoring 
(Prompting) have been enabled on the System-Parameters 
Customer-Options screen.
Converse Data Return Code
Enter the access code the CONVERSANT must outpulse prior to outpulsing the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
630 Feature Access Code 
17
Housekeeping Status (Client Room) Access 
Code
Enter the access code the housekeeper dials from the client’s room to provide 
room status. These codes are transmitted to the Property Management System 
(PMS) for processing. You can assign a definition to the six codes on the 
Hospitality
 screen.
Housekeeping Status (Station) Access Code
Enter the access code the housekeeper must...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
631 Feature Access Code 
17
Basic Mode Activation
If you enter this FAC when your system is an Enhanced multimedia complex, it 
will revert to a Basic multimedia complex. If you enter this FAC when your 
system is a Basic mode station it will do nothing.
Enhanced Mode Activation
If you enter this FAC when your system is a Basic multimedia complex, it will 
become an Enhanced multimedia complex. If you enter...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
632 Feature-Related System Parameters 
17
Originating a multimedia call with the multimedia multi-address access code will 
originate a call according to the Default Multimedia Parameters selected on the 
System Parameters Features screen. 
Multimedia Parameter Access Code
This FAC can be entered by any voice station to indicate to the DEFINITY ECS 
that you want to initiate a multimedia mode call with a...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
633 Feature-Related System Parameters 
17
Self Station Display Enabled
Use this field to control the use of the 
INSPECT button for digital display phones.
Self Station Display allows a user to display the primary extension associated with 
a digital display phone. There are two methods: (1) enter a feature access code 
(FAC), and (2) use the 
INSPECT button. In either case, the display shows the 
primary...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
634 Feature-Related System Parameters 
17
Call Park Timeout Interval (minutes)
Off-Premises Tone Detect Timeout Interval 
(seconds)
AAR/ARS Dial Tone Required
A second dial tone provides feedback to the user that additional dialing can occur.
Music/Tone on Hold
If you use equipment that rebroadcasts music or other copyrighted materials, you 
may be required to obtain a copyright license from, or pay fees to,...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
635 Feature-Related System Parameters 
17
Port
Indicates the port number that provides Music-on-Hold access. This requires a 
port on a TN763 Auxiliary Trunk circuit pack or any supported Analog Line 
circuit pack. Appears when Music/Tone on Hold is 
music.
Music (or Silence) On Transferred Trunk Calls
Valid entries Usage
01
 through 22First and second characters are cabinet number
01 through 03
A
 through...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
636 Feature-Related System Parameters 
17
DID/Tie/ISDN Intercept Treatment
Messaging Service Adjunct (MSA) Connected
Internal Auto-Answer of 
Attd-Extended/Transferred Calls
This only applies to digital telephones (except BRI) with a headset or 
speakerphone capability.
Automatic Circuit Assurance (ACA) Enabled
If Automatic Circuit Assurance (ACA) Enabled is 
n, associated ACA fields will 
not display.
Valid...