Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1187 Bridged Call Appearance 
20
nTerminating Extension Group
TEG calls to the primary extension do not ring at the associated bridged 
appearances. TEG calls cannot be answered or bridged onto from a bridged 
appearance of the TEG member’s primary extension. The primary 
telephone should not be assigned to a TEG.
nTransfer
— Single-line telephones
A call cannot be transferred by an analog...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1188 Busy Indicator 
20
nVideophone 2500 (single-line telephones)
A user may not use an analog bridge to a Videophone 2500 principal that is 
on a video call.
nVoice Message Retrieval
A voice message to the primary extension can be retrieved on a bridged 
appearance by the bridged appearance user. If a security code is required to 
retrieve the message, the bridging user must use the security...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1189 Busy Verification 
20
Busy Verification
Busy Verification (Verify button) allows attendants and specified multiappearance 
telephone users to make test calls to trunks, telephones, and hunt direct 
department calling (DDC) and uniform call distribution (UCD) groups. 
Attendants and multiappearance telephone users can distinguish between a 
telephone that is truly busy and one that only...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1190 Busy Verification 
20
When you use Verify to check a valid ACD split, UCD group, or DDC group, the 
system initiates a priority call to that group. (Valid in this case means the split or 
group is translated and at lease one member is logged in.) Ta b l e  1 5
 describes the 
process.
Table 14. Verification of a telephone
Telephone Status System Response Result
IdlenGenerates priority...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1191 Busy Verification 
20
When you use Verify to check a valid trunk, the system checks the status of that 
trunk. (Valid in this case means the trunk is translated with members and is not in 
an out-of-service state.) Ta b l e  1 6
 describes the process.
Table 15. Verification of an ACD Split, UCD Group, or DDC Group r
Split or Group 
Member Status System Response Result
Available for an...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1192 Busy Verification 
20
Considerations
nA busy verification cannot be made to an analog extension that is waiting to 
be answered at another extension. A call must be answered before it can be 
verified.
nIf your country requires a tone other than 440 Hz, use the Intrusion feature 
rather than Verify to verify telephones.
nThe system does not provide bridging when you verify UCD and DDC...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1193 Busy Verification 
20
Interactions
nAutomatic Callback
Once the called party in an Automatic Callback call hangs up, neither 
extension can be busy-verified until both the calling and called parties are 
connected or the callback attempt is canceled (by the activating party or by 
time-out of the callback interval).
nCall Coverage
Since the busy-verification call to an extension is...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1194 Busy Verification 
20
nLoudspeaker Paging Access
The system denies busy verification if the telephone or trunk to be verified 
is connected to paging equipment.
nTransfer
Once the originator of busy verification has bridged onto a call, any attempt 
to transfer the call is denied until the originator drops from the call.
ntelephone Origination Restriction
A telephone that is origination...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1195 Call Charge Information 
20
Call Charge Information
DEFINITY ECS provides two ways to know the approximate charge for calls 
made on outgoing trunks:
nAdvice of Charge — for ISDN trunks
Advice of Charge (AOC) collects charge information from the public 
network for each outgoing call. Charge advice is a number representing the 
cost of a call; it is recorded as either a charging or...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1196 Call Charge Information 
20
nPCOL
nWAT S
CDR Output
The ISDN Call Charge or PPM field contains the last cumulative charge received 
from the network. If Call Splitting or Attendant Call Recording is enabled, and a 
call has been transferred for the first time, the ISDN Call Charge field contains the 
cumulative charge most recently received from the network. 
For all subsequent...