Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1147 Attendant Features 
20
Enhanced DXS Tracking
Enhanced DXS Tracking can help you if you have more than 100 telephones, but 
you use a console that does not have Hundreds Select buttons administered. It can 
also help if you have more telephones than you do Hundreds Select buttons (and 
thus have hundreds groups that are administered with Hundreds Select buttons).
To use Enhanced DXS,...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1148 Attendant Features 
20
nIf a call is already call waiting for the intruded party, the source (split from 
attendant) party cannot wait for the intruded party using Call Waiting.
nThe attendant display shows the character ‘1 wait’ or ‘1 busy’ if an 
intrusion is possible. Otherwise, the display shows ‘wait’ or ‘busy’.
nThe system provides Attendant Intrusion on remote telephones via...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1149 Attendant Features 
20
Attendant Vectoring
Attendant Vectoring allows you to establish an attendant vector directory number 
(VDN) and send attendant group calls through vector processing. This is useful 
when you want more flexibility with how calls are routed when the system is in 
Night Service mode. For more information, see DEFINITY ECS Call 
Vectoring/EAS Guide. 
Auto Start and...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1150 Attendant Features 
20
nUnanswered DID Call Timer — Specifies how long a DID call can go 
unanswered before it routes to the administered DID/TIE/ISDN Intercept 
Treatment.
nAttendant Return Call Timer — For unanswered calls that were extended 
by the attendant, they are returned to the same attendant who released them 
if the attendant is available. Otherwise they return to the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1151 Attendant Features 
20
Interactions
nCall Coverage
If a telephone user transfers a call to an on-premises telephone and the call 
remains unanswered at the expiration of the Timed Reminder Interval, the 
call redirects to an attendant. Redirection occurs even if the call redirects 
via Call Coverage or Call Forwarding from the transferred-to telephone.
An attendant-extended call...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1152 Audible Message Waiting 
20
nDirect Trunk Group Selection Status button: voices the status of an 
attendant-monitored trunk group.
Some changes on the attendant console are automatically voiced (for example, 
alarms reported, night service activated, and call thresholds reached).
Audible Message Waiting
Audible Message Waiting places a stutter at the beginning of a station dial tone on...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1153 Authorization codes 
20
NOTE:
To maintain system security, Lucent recommends you use 
authorization codes.
Authorization codes may be used to:
nOverride a facility restriction level (FRL) assigned to an originating station 
or trunk
nRestrict individual incoming tie trunks and remote-access trunks
nTrack Call Detail Recording calls for cost-allocation purposes
nProvide additional...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1154 Authorization codes 
20
does not dial an authorization code or dials an incorrect authorization code, the 
call routes to the attendant, or routes to intercept tone, depending on system 
administration.
Normally, Direct Inward Dialing (DID) trunks should not require authorization 
codes. However, it can be done and care should be taken when administering DID 
trunks to require an...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1155 Authorization codes 
20
Extreme care should be taken when administering authorization codes, so that a 
user does not have to dial the authorization code more than once. For example, if a 
user makes an AAR or ARS call and the user’s FRL is not high enough to access 
any of the trunks in the routing pattern, the system prompts the user for an 
authorization code. If the FRL assigned to...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1156 Authorization codes 
20
nIncoming trunk calls that require authorization codes do not change user 
privileges.
Interactions
nAAR/ARS Partitioning
Partitioned group numbers are assigned by COR and Authorization Codes 
can change Classes of Restriction. Therefore, Partitioned Group Numbers 
can be changed on incoming remote access calls by authorization codes. 
For originating calls, user...